Netmera Reviews & Product Details

One of Netmera's greatest strengths is its outstanding customer service. Their team responds promptly and always offers clear, helpful support whenever we need assistance. Another benefit is how easily we can access the data we require, which not only saves us time but also streamlines our operations, making them more efficient. Review collected by and hosted on G2.com.

As a data analyst, we need to transfer the data into our own data warehouse (DWH). While doing this, we sometimes experience issues with the FTP connection, which causes errors and breaks our data pipelines. Additionally, I occasionally have difficulty locating certain events and actions in the system, which slows down the analysis process. Review collected by and hosted on G2.com.

The data Netmera offers fully meets our bank’s requirements. In addition, it has a very user-friendly interface, allowing me to easily access all types of information. In addition, SFTP connection makes everything easier. Review collected by and hosted on G2.com.

There are situations where accessing the required data is difficult, and the data may not always be consistent. This creates confusion and results in inefficiencies and time loss.

For example, we currently collect data via FTP. In the push notification data, we receive the metrics “Sent", "Success” and “Open.” There are cases where Sent = 0 and Success = 0, but Open = 1. We simply cannot understand how a user can open a notification before it was sent. Review collected by and hosted on G2.com.

Integration is straightforward, making it simple to build journeys and track results. The platform also provides useful insights based on the outcomes. The technology stack that is implemented is strong in performance also. It'is easy to contact and discuss both problems and enhancements with the team. Cross channel journeys is also a important to eveluate the customers behaivours and improve penetration, acquisiton and revenue Review collected by and hosted on G2.com.

As of now, Netmera has to do some enhancements to fully meet the requirements for end-to-end digital engagement in large enterprises. While it effectively handles end-to-end engagement for mobile apps, there is room for improvement in supporting legacy systems. In particular, enhancements are needed for features like external event feeds, data enrichment, and traditional communication channels such as email, SMS, and telesales. Review collected by and hosted on G2.com.

The ability to easily build and execute communications based on detailed segmentation and user behavior analysis, combined with the strong support provided, makes Netmera highly effective. Review collected by and hosted on G2.com.

We occasionally encounter technical issues, and while the support team is responsive, a more solution-oriented approach with direct involvement—rather than only directing matters to the development team—would be highly valuable. Review collected by and hosted on G2.com.

Netmera helps us engage with our users through multiple channels effortlessly. The platform is intuitive, making it easy to create and manage campaigns in real-time. We especially love the segmentation features — being able to personalize messages based on user behavior has improved our conversion rates significantly. The support team is always responsive, friendly, and solution-oriented. Overall, Netmera is a powerful and reliable engagement platform. Review collected by and hosted on G2.com.

"There isn’t much missing in the current product, but I believe Netmera could further strengthen its platform by investing more in AI-driven capabilities in the future." Review collected by and hosted on G2.com.

Using netmera has simplified the way of taking in bigdata and refining our Customer Experience. With a simplistic dashboard, and an easy to use interface, I didn't have a hard time navigating through all the different options. Review collected by and hosted on G2.com.

Due to high loads of data, netmera's internal system occasionally slows down and/or shows misleading data. We frequently contact netmera's support team due to this but they are extremely helpful. Review collected by and hosted on G2.com.

We can automate push notification sending using Netmera, change the sound of push notifications, and split desired segments to take real-time action in A/B testing. Review collected by and hosted on G2.com.

Sometimes defects occur, and issues are experienced specific to the application. We have to wait for a new version to solve these. Review collected by and hosted on G2.com.

Netmera is a reliable and easy-to-use platform for managing push notifications and mobile marketing automation. Its segmentation and reporting features help us create personalized journeys that truly drive engagement. The support team is also very responsive and helpful. Review collected by and hosted on G2.com.

Dashboard speed could improve slightly and number of template can be increased Review collected by and hosted on G2.com.

User friendly screens, not many non used function instead necessary functionality and solution based customer success team Review collected by and hosted on G2.com.

Improve reporting capabilities and pre defined report tools Review collected by and hosted on G2.com.

Netmera team is very supportive and solution-oriented. Their customer success and sales teams are always friendly, approachable, and proactive in finding solutions. We also appreciate how easy it is to send push notifications through the platform. Review collected by and hosted on G2.com.

Overall, our experience has been very positive. Review collected by and hosted on G2.com.