I like that Netmera has a user-friendly panel that's easy to navigate. I also appreciate its capability to allow end-to-end analyses of different types of communication mediums. The panel makes it easy to see the effect of a specific push notification, showing details like the number of users who received it, clicked it, or performed specific actions after receiving it. In terms of setup, even though I wasn't fully involved, I believe it wasn't very hard to integrate thanks to the support team and integration documents. Review collected by and hosted on G2.com.

Design-based features can be improved in Netmera. Specifically, dark theme support is really essential for us. When I send a widget like a full-screen image, the background color should be adjusted based on the user's current theme. If the user has a dark theme in the application, the background color of the widget should be dark to match their preference. Review collected by and hosted on G2.com.

I like Netmera's easy-to-use segmentation and campaign tools, which help us reach users with relevant messages quickly. The tools make it easy to create the right audience, personalize communication, and launch campaigns quickly without needing technical support. The initial setup was also fairly easy, and our team was able to start using Netmera without a long onboarding process. Review collected by and hosted on G2.com.

Reporting and analytics could be more detailed and easier to use, especially when tracking campaign performance and user behavior. Review collected by and hosted on G2.com.

I can say that the interface is quite simple. Just a button or a word is enough to describe the operation. In short, I can work intuitively with Netmera. Furthermore, in a Push Notification setup, it can offer me hundreds or even thousands of combination options. I can turn the settings I want on or off. Review collected by and hosted on G2.com.

I think some very basic needs are unfortunately not being met. For example, creating an in-app survey is a complete disaster. Furthermore, when installing widgets within the app, users are given very limited options. For example, I can't even adjust the size of the widget's close button. Or I can't copy and paste from another widget during installation. These are very simple things. I know that in Netmera, the things we design on the front end are actually converted into code in the background. However, this logic is actually valid in the working principle of a phone. Just because it is a corporate company platform, having everything done so manually creates the feeling as if you are coding from scratch. Review collected by and hosted on G2.com.

It allows you to build your campaigns and segments freely. Also, whenever you need to build audience and find out what analytics you'd like to check Netmera provides the best UI for it. Since using Netmera our Marketing abilities has been improved. Addition to that their predictive segment builder is a game changer. Review collected by and hosted on G2.com.

Sometimes it feels like doing too much work for building a campaign/journey because of no built-in templates. Review collected by and hosted on G2.com.

One of Netmera's greatest strengths is its outstanding customer service. Their team responds promptly and always offers clear, helpful support whenever we need assistance. Another benefit is how easily we can access the data we require, which not only saves us time but also streamlines our operations, making them more efficient. Review collected by and hosted on G2.com.

As a data analyst, we need to transfer the data into our own data warehouse (DWH). While doing this, we sometimes experience issues with the FTP connection, which causes errors and breaks our data pipelines. Additionally, I occasionally have difficulty locating certain events and actions in the system, which slows down the analysis process. Review collected by and hosted on G2.com.

The data Netmera offers fully meets our bank’s requirements. In addition, it has a very user-friendly interface, allowing me to easily access all types of information. In addition, SFTP connection makes everything easier. Review collected by and hosted on G2.com.

There are situations where accessing the required data is difficult, and the data may not always be consistent. This creates confusion and results in inefficiencies and time loss.

For example, we currently collect data via FTP. In the push notification data, we receive the metrics “Sent", "Success” and “Open.” There are cases where Sent = 0 and Success = 0, but Open = 1. We simply cannot understand how a user can open a notification before it was sent. Review collected by and hosted on G2.com.

Integration is straightforward, making it simple to build journeys and track results. The platform also provides useful insights based on the outcomes. The technology stack that is implemented is strong in performance also. It'is easy to contact and discuss both problems and enhancements with the team. Cross channel journeys is also a important to eveluate the customers behaivours and improve penetration, acquisiton and revenue Review collected by and hosted on G2.com.

As of now, Netmera has to do some enhancements to fully meet the requirements for end-to-end digital engagement in large enterprises. While it effectively handles end-to-end engagement for mobile apps, there is room for improvement in supporting legacy systems. In particular, enhancements are needed for features like external event feeds, data enrichment, and traditional communication channels such as email, SMS, and telesales. Review collected by and hosted on G2.com.

Tool redirection from CSM's are perfect, also fast push is my favorite one. Review collected by and hosted on G2.com.

The response and support speed of the support team, as well as the product's lack of features and instability. Review collected by and hosted on G2.com.

I like Netmera’s AI-driven personalization, real-time customer journey automation, predictive segmentation, and omnichannel marketing capabilities. The ability to manage campaigns across multiple channels from a single platform makes customer engagement more effective and efficient. Review collected by and hosted on G2.com.

Nothing as of now in netmera from my side. Review collected by and hosted on G2.com.

The ability to easily build and execute communications based on detailed segmentation and user behavior analysis, combined with the strong support provided, makes Netmera highly effective. Review collected by and hosted on G2.com.

In analyses and reports, data may occasionally be inaccurate, and technical issues can arise. Review collected by and hosted on G2.com.