Best Citizen Engagement Software
Citizen engagement software connects government agencies with their citizens to share important information, solicit feedback, and provide transparency into decisions and operations. These tools allow citizens to stay engaged in ongoing community improvement efforts, legislative decisions, and available resources. Whereas online community management software collects employee and consumer feedback, citizen engagement products are designed to promote citizen participation in government decision making and improve awareness of events and resources within municipalities or cities. Most tools allow government agencies to improve website design and content management so citizens can easily access information on any device. Public officials can also broadcast events such as digital town halls, committee meetings, or budget hearings.
Internally, these solutions compile relevant sentiment and demographic data from citizen feedback, allowing government agencies to gauge public support for projects and initiatives. They often also provide administrative support by automating payment and fee collection for various government services, allowing citizens to request documents or pay bills on their own. Some products can also connect a government agency’s social media platforms, ensuring all relevant information is shared to each channel at the same time.
To qualify for inclusion in the Citizen Engagement category, a product must:
Best Citizen Engagement Software At A Glance
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- Overview
- Seller Details
With IQ4 you can build enduring and effective relationships with your constituents through social engagement, powerful eCommunication tools, intuitive constituent services, and enlightening analytics.
- 36% Small-Business
- 36% Mid-Market
17,420 Twitter followers
- Overview
- Seller Details
Public Sector | Citizen Engagement Software Konveio provides a Document Engagement platform for local governments to present a valuable digital experience for citizen engagement that's simple to s
- Architecture & Planning
- 75% Small-Business
- 17% Enterprise
86 Twitter followers
- Overview
- Pros and Cons
- Seller Details
MyGov is a simple, web-based, work from anywhere, work with Community's Development software suite.
- 60% Small-Business
- 33% Mid-Market
- Overview
- Seller Details
Redefine how mission and technology intersect.
- Government Administration
- 47% Enterprise
- 32% Mid-Market
577,997 Twitter followers
- Overview
- Seller Details
AccessE11 is a cloud-based 311, Citizen Issue Tracking & Relationship Management platform providing municipalities a simple, cost effective means to manage citizen issues. It offers staff and man
- Government Administration
- 69% Mid-Market
- 31% Small-Business
132 Twitter followers
- Overview
- Seller Details
Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes.
- 38% Mid-Market
- 38% Small-Business
2,593 Twitter followers
- Overview
- Seller Details
ArcGIS Hub is an easy-to-configure community engagement platform that organizes people, data, and tools through information-driven initiatives. Organizations of any type and any size, including govern
- 43% Small-Business
- 29% Enterprise
188,904 Twitter followers
- Overview
- Seller Details
Reach more citizens with the most preferred communications platform for government
- 43% Enterprise
- 29% Mid-Market
22,345 Twitter followers
- Overview
- Seller Details
CivicPlus Municipal Websites is a website content management system designed specifically for local governments. The software provides customizable, mobile-friendly website templates, resident self-se
- 83% Mid-Market
- 17% Enterprise
2,912 Twitter followers
- Overview
- Seller Details
OpenGov Budgeting & Planning is the only modern, full-featured cloud budgeting software designed to meet the unique needs of public sector planning and analysis. Trusted by hundreds of forward-th
- 100% Mid-Market
4,473 Twitter followers
- Overview
- Seller Details
Tyler Data & Insights empowers governments to make data-informed decisions by using data as a strategic asset in the design, management, and delivery of critical government programs. Empower emplo
- 100% Small-Business
4,612 Twitter followers
- Overview
- Seller Details
Build stronger, more trusting communities through meaningful engagement. EngagementHQ empowers your community with an easy and secure way to participate online. EngagementHQ helps you accomplish fou
- 67% Small-Business
- 33% Mid-Market
22,345 Twitter followers
- Overview
- Pros and Cons
- Seller Details
CitizenOne consolidates all your services in one user-friendly dashboard and leverages powerful features to simplify your work and ensure you stay compliant. With one secure login, citizens can find a
- 100% Mid-Market
- Overview
- Pros and Cons
- Seller Details
Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations n
- Business Continuity Analyst
- Government Administration
- Consumer Services
- 34% Mid-Market
- 34% Enterprise
4,790 Twitter followers
- Overview
- Seller Details
Simple, cloud-based CRM software for modern nonprofits. We help nonprofit organizations build meaningful relationships with their constituents.
- 50% Mid-Market
- 50% Small-Business
132 Twitter followers
