Konveio Document Engagement Platform Reviews & Product Details

Konveio was easy to use on both the front and back end and helped drive a large project that had intense public engagement. Review collected by and hosted on G2.com.

Some reporting tools had a small margin of error, however that was clearly stated and I know that the Konveio team constantly refines their product. I would bet what I'm talking about has already been adjusted. Review collected by and hosted on G2.com.

The agency I work for used Koneio for a Climate Plan. Two things I particularly appreciated about Konveio were its ease of use and the level of service provided by the team. The platform user interface was intuitive and straightforward to navigate, making it easy for staff to control and members of the public to review and comment on the plan. Being able to respond directly to comments on the plan made the process of reviewing and responding to comments much easier and more efficient. Given the beautiful diversity of our community, we greatly appreciated the translation feature, which was especially valuable in supporting broader and more inclusive community engagement. When we utilized Konveio, AI was still relatively new, so we also took the opportunity to utilize and showcase that feature. We thought it was a very neat and innovative tool that gave members of the public another way to engage with the plan by allowing them to query the information and focus specifically on the topics and issues that mattered most to them..

Throughout the entire public comment period, we did not encounter any issues, and we did not receive any reports from the public of difficulties trying to access the platform or submit comments. Overall, Konveio provided a reliable, user-friendly platform that effectively supported our public engagement process. Lastly, the quick to respond customer services is amazing 10/10. Review collected by and hosted on G2.com.

We did not have any dislikes or complaints about the platform. One consideration, particularly at the time we utilized Konveio, was the document size limit at that time. We had not researched this requirement in advance, so we needed to make some adjustments to the document to ensure it could be uploaded. While this required some additional preparation on our end, it was manageable and did not impact our experience with the platform. In the future, we would simply recommend being aware of the document size requirements when preparing materials for upload. Review collected by and hosted on G2.com.

Konveio offers a very easy one-stop-shop to gather stakeholder feedback. I could easily upload multiple documents and collaborators would only need to go into one place to view, interact, and comment on them. It was easy for me to implement the different features I wanted and provided me with a simple, centralized view of the comments received. Review collected by and hosted on G2.com.

It took me a couple tries to get used to which fields I wanted to update, but I got the hang of it! Review collected by and hosted on G2.com.

Konveio is a really robust way to share and get feedback on documents - project boards, draft plans, project reports. It is super easy to setup and very intuitive for end users to provide comments, feedback and see what others are thinking. It also is a great way to increase engagement by reaching a much larger audience that is typically accessed through the public meeting alone approach. Highly recommend. Review collected by and hosted on G2.com.

We typically work in small communities, so cost per project has been an issue, but the value is increasingly becoming worth it. Also, the AI feature is difficult with some of the zoning code we work with, but the Konveio team has been working with us to help with this. Generally, there is very little to dislike. Review collected by and hosted on G2.com.

Great for collaboration. The commenting tool makes it easy to get feedback. Very adaptable and ability to link to online maps is straightforward and powerful. Review collected by and hosted on G2.com.

Works best/easiest if your engagement is plan or document focused. Although, I am impressed with the ways you can customize the experience for interactive components and the support is excellent. Review collected by and hosted on G2.com.

Think of it as the commenting system for track changes in a Word doc, but 1000s of reviewers and with better focus and features.

It allows people to comment on a particular document on the document itself, rather than send an email to staff that references what they are commenting it. By being so specific, it makes for better engagement and understanding by staff. It also allows others to see those comments, preventing duplicate commenting in the process, allowing folks to piggyback off one another, and overall creating greater online engagement on policy.

I've used in internally and externally, and those who leave comment generally find the interface intuitive and easy to use. Review collected by and hosted on G2.com.

If there is a negative, it's not Konveio itself but how city government and other entities tend to view public comment in general. Konveio, as a system, is designed to cut down on repeat public comment by allow the public to like/dislike something that's already been stated. The downside of that is explaining that to civic leaders, who for their entire public service are used to hearing or believing that "500 people left a comment on a document" is somehow more valid than "2000 people liked this one 1 comment." If purchasing this software, you need to consider introducing how it shapes conversations to your team and your leadership and shift their paradigm a bit. Review collected by and hosted on G2.com.

It allows us to connect with public stakeholders and affords them the opportunity to have their voice heard by providing their comments on a particular standard in development.

The design of the system is intuitive, and easy to use, allowing stakeholders the opportunity to provide their specific comments right into the draft standard, making it more clear around the changes they are advocating for and improves stakeholder engagement and understanding by staff.

It also allows others to see those comments, preventing duplicate commenting in the process, and allows for confirmation or input on thoughts that others have already shared.

For administrators, the system will compile and present full reports on comments that have been submitted saving you time and effort in building out the comment dispositions. Review collected by and hosted on G2.com.

We have not had any difficulty with the system so far, for our intended purpose, it is super useful for us--it can be easily loaded on to our existing website. Review collected by and hosted on G2.com.

Unlike some of the other community engagement platforms I have used, Konveio is really intuitive and efficient to set up. As a first-time user, I didn't have to spend hours and hours learning how to get it to do want I wanted. When I did get stumped on a few settings, Konveio's support team responded immediately and resolved my questions, even tweaking the code for one setting on my project to meet the needs of a particular client. Both the written and video tutorials are also well-organized, clear, and concise, so you don't have to waste time wading through a bunch of irrelevant content.

We mainly used the public input function of the platform, which has a well-designed interface and is intuitive for people commenting on documents. We didn't even scratch the surface of Konveio's full functionality, but it appears just as powerful and intuitive. Best of all, our client was extremely happy with Konveio, which made us look good! My firm will definitely be using Konveio on future projects. Review collected by and hosted on G2.com.

There's not much to dislike about Konveio. In the future, it would be great to incorporate a more sophisticated map-based (GIS) community engagement module into Konvieo for certain projects so that it was a single, complete community engagement tool. Review collected by and hosted on G2.com.

Commenting at any place in a PDF document along with notification notification functionality and discussion threads is exactly the functionality we needed. And we wanted to embed this into our own website. Works fine! Review collected by and hosted on G2.com.

Nothing to complain about. Maybe integrating with Zapier would be nice ;-). Review collected by and hosted on G2.com.

Using Konveio makes it very easy to work on projects, especially when it is necessary to gather the opinions of many people. I am also happy to see the continued development and addition of new features. Review collected by and hosted on G2.com.

At the moment I have not found anything that would bother me when using Konveio :) Review collected by and hosted on G2.com.