# govDelivery Reviews
**Vendor:** Granicus  
**Category:** [Citizen Engagement Software](https://www.g2.com/categories/citizen-engagement)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 7
## About govDelivery
Reach more citizens with the most preferred communications platform for government




## govDelivery Reviews
  ### 1. Best delivery partner

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ritesh K. | Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2024

**What do you like best about govDelivery?**

Easy, secure and fast delivery for all over the world

**What do you dislike about govDelivery?**

Delivery person attitude should be polite

**What problems is govDelivery solving and how is that benefiting you?**

Delivery of parcel/package for enterprise

  ### 2. Solid Messaging Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** July 12, 2021

**What do you like best about govDelivery?**

The Advanced Bulletin templates make it easy to copy and paste content into the template for a quick, well-polished newsletter (or bulletin as they're called in the system). It is also easy to draft a bulletin but have another person in your office pick up editing it, or send it if you're unavailable. The advanced bulletin feature has several checks to ensure everything is correct before you click send, which is important for us given our over 80,000 subscribers. Although our office does not use it substantially, the reports do provide valuable analytics on link clicks, opens, views, etc. to refine messaging and maximize campaign reach.

**What do you dislike about govDelivery?**

There is no easy way to obtain a link to the web version of the bulletins, which is helpful for sharing updates by other means such as social media. The advanced bulletin feature requires creating a template first, which can be cumbersome initially.

**What problems is govDelivery solving and how is that benefiting you?**

The advanced bulletins have upped our game, providing more digestible and rich HTML-based emails. The templates have allowed our office to ensure we have consistent messaging. As users fill out the template, notices appear that they need to replace placeholder content, while content we want in all bulletins can be protected by locking that part.

  ### 3. Very easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2021

**What do you like best about govDelivery?**

This has got to be one of the easiest cloud programs to use. Instructions were easy to understand, the help/faq functions were very helpful and the program itself helped me with my work processes.

**What do you dislike about govDelivery?**

I honestly cannot think of anything that I dislike about this program.

**Recommendations to others considering govDelivery:**

I highly recommend this as it is easy for beginners to use, as well as those who consider themselves to be experts

**What problems is govDelivery solving and how is that benefiting you?**

Being able to send emails and other messages to clients quickly and effectively is a definite plus using this program

  ### 4. Government Delivery System

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2021

**What do you like best about govDelivery?**

Very easy to use and dependable. Great analytics.

**What do you dislike about govDelivery?**

Not always intuitive to use. Has many features that require training.

**What problems is govDelivery solving and how is that benefiting you?**

Everyday business correspondence delivery.

  ### 5. Easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** June 11, 2019

**What do you like best about govDelivery?**

We’ve had no issues using or receiving messages on gov delivery’s communication cloud. Seamless and effective.

**What do you dislike about govDelivery?**

none that I’ve noticed - the emails come in on time and look fine 

**What problems is govDelivery solving and how is that benefiting you?**

Cloud automation! Communication streamlined.

  ### 6. Could be better

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2019

**What do you like best about govDelivery?**

It was easy to mass email to our subscribers 

**What do you dislike about govDelivery?**

I cannot think of anything I dislike about this email service.

**Recommendations to others considering govDelivery:**

I can't think of any recommendations to others considering GovDelivery Communications Cloud 

**What problems is govDelivery solving and how is that benefiting you?**

It has been able to help us send mass emails and personalize them for our subscribers. 

  ### 7. Great for sharing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2019

**What do you like best about govDelivery?**

GovDelivery assists myself and my colleagues in sharing information efficiently. 

**What do you dislike about govDelivery?**

It's tricky to organize subscribers at time. 

**What problems is govDelivery solving and how is that benefiting you?**

We are able to efficiently share information and schedule communication with stakeholders. 


## govDelivery Discussions
  - [Is GovDelivery com safe?](https://www.g2.com/discussions/is-govdelivery-com-safe)
  - [What is granicus GovDelivery?](https://www.g2.com/discussions/what-is-granicus-govdelivery)
  - [What is GovDelivery used for?](https://www.g2.com/discussions/what-is-govdelivery-used-for)
  - [What is GovDelivery communications cloud?](https://www.g2.com/discussions/what-is-govdelivery-communications-cloud)

- [View govDelivery pricing details and edition comparison](https://www.g2.com/products/govdelivery/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+10%3A14%3A46+-0500&secure%5Bsession_id%5D=8e4c5997-3406-4ed0-86f0-734d78ae3731&secure%5Btoken%5D=f12415184575917bf64725dc70eae7ec8e00af6740a243df6f9a98ab8c356ef2&format=llm_user)

## govDelivery Features
**Surveying & Feedback**
- Form Creation
- Sentiment Analysis
- Data Visualization
- Idea Submissions

**Communications**
- Multichannel Sync
- Video Broadcasting
- Website Design

**Administration**
- Payment Processing
- Reporting
- Dashboards

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