monday AI Work Platform Reviews & Product Details

Our office uses the Monday Platform as part of our day-to-day workflow. We usually keep it open in a browser tab so we can quickly see who is assigned to which project. We also connect it to our Teams chats, which lets us receive live updates whenever we’re tagged in a comment or assigned to a particular customer.

Having multiple boards has been especially helpful, since its performance allows our workflow to move faster and stay organized across different types of customers. Overall, the price of the Monday Platform feels well worth it for the services you receive. Any time we’ve needed support, the chat feature has been extremely helpful, and the team has been kind and clear in their explanations.

We also recently started using the AI Assistant feature. It can analyze all items under a specific person, which gives our manager a quick overview and helps create a task list for employees. Review collected by and hosted on G2.com.

At the moment, I don’t have any dislikes—this is a wonderful platform. Review collected by and hosted on G2.com.

I like the fact that it can be used to perform both project management related tasks, deal pipeline, account oversight and profitability, and change management onboarding processes. The flexibility and range of uses is very helpful. The biggest advantage I am finding now is the extremely intelligent and useful AI agents recently added. They are by far the most context-understanding and intelligent agents I have worked with and built within. They are literally able to predict next actions that I have not programmed with a high degree of fidelity. The pricing is more than fair and the ROI on the agents is at least 10X consistently. It is also good at integrating with our documents so that information only has to reside in one place but is accessible in others. They are easy and quick to learn how to code and the support information is very helpful.

The agents are helping with team assignment, profitability analysis, client segmentation, and procedural validation and clean up. Review collected by and hosted on G2.com.

My only complaint is that when using a board for metrics it does "averages of averages" so that sub total rates and percentages are incorrect. The good news is that the agents will do the math right, so if you use the agents to generate reports instead of the reporting UI you can get proper rate answers. Review collected by and hosted on G2.com.

I use monday Work Management to keep track of projects, manage daily tasks, and store information. It keeps everything central, keeps everyone informed with email notifications, and helps us share ideas efficiently. I like having different tools like calendars, boards, forms, and docs. I use the calendar view to plan our social media posts day to day and plan the year in advance. We use boards to create and manage projects, track progress, and copy and paste things from year to year to save time. It was easy to set up, and it’s easy to add new users. Review collected by and hosted on G2.com.

I find the app doesn’t load properly, and I can’t do much in it aside from the My Work view. The calendar doesn’t load either. Review collected by and hosted on G2.com.

I love how it automates repetitive updates; it’s truly a perfect project management tool. I also appreciate its ability to streamline every aspect of communication, since it makes it much easier to manage multiple projects at the same time. Overall, it really simplifies and optimizes communication. Review collected by and hosted on G2.com.

The wide range of functions can feel a bit overwhelming at first, and the placement of some features isn’t very intuitive. The notification system can also be a lot to manage, and sometimes I wish there were more automation features to help streamline things. Review collected by and hosted on G2.com.

I love being able to view all our items in one place and connect our data to create a central source of truth. Our teams can see the most up-to-date product data as projects move through their life cycle, and we have full visibility and workload capabilities. I found the initial setup easy, and I find monday Work Management easy to learn. I also like that the platform keeps updating and changing to make things better. Review collected by and hosted on G2.com.

Training is always an area to work on. It’s easy to learn monday Work Management, but it’s hard to know how specific company processes work in it because there’s so much autonomy. Adoption was also a challenge in an older industry like construction. Review collected by and hosted on G2.com.

I find monday Work Management very user friendly, making it quick to create and manage tasks. I love that I can easily assign tasks to people and use a combined view dashboard to see team utilization, which helps in balancing workloads. The ability to connect to other platforms is something I really appreciate. I also like that I can have different dashboards for each client, which is quite useful for organization. The automations are another favorite feature, as they help reduce repetitive tasks and save time. Initially setting up the system was very easy and user-friendly, which was a big plus for me. Review collected by and hosted on G2.com.

I believe that reporting could be improved. It's a bit simplified compared to, for example, PowerBI. When it comes to filtering what I want to see and more complex things, I think using Excel or PowerBI is still better. Review collected by and hosted on G2.com.

I've been using Monday for years and gradually using more of its features. It's easy, intuitive, and actually a bit gamified (llamas!). The AI function has helped me set up a lot of new projects quickly. I really like the clean interface - very satisfying to my ops brain. Review collected by and hosted on G2.com.

Nothing to improve that I can think of. It's a tool I use every day, and enjoy using every time. Review collected by and hosted on G2.com.

I use monday Work Management daily for my work at the funeral home. It keeps everything streamlined and auto-populates our decedents into different places, which makes taking care of their cases from start to finish simple. I like being able to personalize it to make it work for me. I love color-coding my board to look however I want, and I would be nothing without the note-taking sections. The setup was super user friendly. Review collected by and hosted on G2.com.

Sometimes the auto-populations get glitchy and have to be corrected. When new cases generate on my board, it sometimes randomly adds buttons that are already clicked when they come over. I know bugs happen with any tech and are to be expected. Review collected by and hosted on G2.com.

It helps me prioritize and organize my tasks. I use it for work and personal tasks and when working with multiple clients, it helps me make sure I am giving all my clients equal attention. I am not sure as my company is paying and I don't know the cost, but I find the value to be very high for my productivity. Review collected by and hosted on G2.com.

I don't love the iphone app interface as much as the desktop interface. It is more difficult for me to navigate. Review collected by and hosted on G2.com.

The performance is excellent, and the platform is highly customizable. It’s made it easy for multiple users to access the information, and I really like being able to see everything in one place on a single dashboard. The AI-powered knowledge system simplifies my work a lot, and I love how it automates repetitive updates so I don’t have to keep doing them manually. Review collected by and hosted on G2.com.

I’d really like to see more customization options overall, since permission management can feel a bit cumbersome at times. I also think the templates could use some improvement, and the testing environment still has a few limitations that make it harder to work with. Review collected by and hosted on G2.com.