monday AI Work Platform Reviews & Product Details

I use monday Work Management to list my projects, and I don’t need to deal with versions. I love the drag-and-drop. It was very easy to get started, and I could start for free with just my manager and me. We shared how much we love it, and now we’re on the enterprise edition. I really like the addition of Vibe and workflows, and I can’t wait to use them. I gave monday Work Management a 10 and recommended it to my department. Review collected by and hosted on G2.com.

I’d like more clarity about what uses credits and what doesn’t, and typical recommendations after I get started, like examples of what works for other people or companies. Review collected by and hosted on G2.com.

What I like most about the Monday AI Work Platform is its flexibility. It doesn’t force you to change how you work; instead, it lets you build workflows that match your team’s existing processes. We use it for everything from employee onboarding and offboarding to quality control, employee engagement initiatives, surveys, and cross-department projects. As our needs have grown, we’ve been able to evolve our boards rather than starting over with a new tool.

The user experience is another major reason I enjoy using it every day. The drag-and-drop interface, customizable columns, dashboards, and multiple board views make it easy to organize even complex work. I especially appreciate being able to switch between table, calendar, timeline, and dashboard views depending on what I’m working on. Having all of that information in one place has replaced countless spreadsheets and long email chains, saving me hours each week.

The automations have been a real game changer. We automate task assignments, reminders, status changes, notifications, and recurring processes, which removes a lot of repetitive work and helps ensure nothing falls through the cracks. Instead of manually following up with people or constantly updating project trackers, the system handles much of that automatically.

Monday also integrates smoothly with tools we already use, especially Microsoft Teams and Outlook. Those integrations help keep communication tied to the actual work, rather than scattered across multiple platforms.

Performance has been consistently reliable, even with large boards, lots of automations, and many users working at the same time. Everything updates in real time, so everyone is working from the same information, which has noticeably improved collaboration between departments.

One benefit I didn’t expect was how much better visibility it would provide. Managers and team members can quickly see progress, spot bottlenecks, and answer their own questions without needing to request updates from someone else. That transparency has reduced meetings and made communication far more efficient.

The AI features have also been a valuable addition. I use AI to summarize updates, assist with writing, and speed up documentation. It’s not replacing my work, but it definitely helps me complete routine tasks faster and spend more time on higher-value projects.

From an ROI perspective, Monday has clearly justified the investment. The time we’ve saved through automation, standardized workflows, and centralized project tracking has made our teams more efficient while reducing manual administrative work.

Finally, I’ve had a great experience with Monday’s support and learning resources. Between the help articles, webinars, community forums, and a responsive support team, it’s been easy to learn new features and continuously improve the solutions we’ve built. It feels like a platform that keeps evolving, with new features regularly introduced that make an already strong product even better. Review collected by and hosted on G2.com.

Overall, I’ve had a very positive experience with the Monday AI Work Platform, though there are a few areas where I think it could be stronger.

One challenge is that, despite how flexible the platform is, some of the more advanced automations, formulas, and integrations come with a fairly steep learning curve. I often end up relying on trial and error or digging through documentation to figure out the best way to achieve what I’m trying to do. More guided setup experiences—or AI-powered recommendations while building automations—would make these advanced features feel much more approachable.

I’d also like to see deeper reporting and dashboard capabilities. The current dashboards are useful, but there are times when I need more flexibility with filtering, historical trend analysis, or cross-board reporting without having to build extra workarounds.

The AI features are promising, but they still feel early compared to the rest of the platform. I’d love to see the AI become more proactive—identifying workflow bottlenecks, suggesting automation opportunities, spotting overdue trends, and providing insights based on project data—rather than primarily focusing on writing assistance and summaries.

Occasionally, navigating very large boards with hundreds of items and numerous automations can feel a bit overwhelming. More options for organizing complex boards, along with improved performance on larger datasets, would make it easier to manage enterprise-level workflows.

That said, none of these issues have been significant enough to outweigh the value we’ve received from the platform. Monday continues to release new features and improvements regularly, and it’s clear they’re investing in the product and paying attention to customer feedback. Review collected by and hosted on G2.com.

All of our team workflow is in one place, we can personalise the boards to match our different workstreams, and you can see what everyone is working across at the same time. You can integrate it to other programs, such as Claude AI, which speeds up workflow. It runs fairly quickly and is priced at a level which works for the company.Training provided to get on board was simple and got us up and running fast. The AI workflows and automations between boards keep things in the right place, and the intelligent Sidekick feature helps you see what needs your attention right away. I also use the notetaker from time to time - it's great. Review collected by and hosted on G2.com.

Sometimes the server/API is down, and as it is a central hub for our company that can hinder us sometimes. They have recently found the "My Work" tab harder to find. I wish that was back as a button on the sidebar. Review collected by and hosted on G2.com.

Monday.com is essential for helping me to organize the many programs and projects that I manage. It helps me feel in control of my progress and makes it easy to keep everything in one place, as well as to loop in colleagues for seamless collaboration. I love the Status features which allow me to easily track my progress. It is also extremely personalizable - I can change the columns and drop downs to what will most help me and my team. The number of features is impressive as many layouts are provided and there are multiple integrations. Review collected by and hosted on G2.com.

There are very few, if any, downsides to Monday.com. There is a bit of a learning curve at first, but overall it’s user-friendly enough that most people can pick it up quickly. Review collected by and hosted on G2.com.

The user interface is friendly and easy to navigate/understand without having to spend much time in the tutorials. But the tutorials are easily accessible should you want to dig-in further.

So far, the Kanban and Gantt charts have been the best for our organization.

Kanban has been the go-to for our internal work boards; helping give vision and clarity to what we want to tackle immediately, what we want to look at in the future, and items where we may be stuck.

The Gantt chart has been a great feature, specifically the ability to share access with Guests and a live link to whoever would have interest in the project. It sure beats out sending an updated Excel attachment on every single email of a lengthy thread. Review collected by and hosted on G2.com.

It can take a little bit to connect the dots between your Main Board and your other views (Kanban, Gantt, etc.). The Main Board is the be all, end all. I wish the other views had the ability to exist and function aside from it. Review collected by and hosted on G2.com.

monday Work Management helps me a lot to organize myself and have a structure and control of my content: I can see what needs to be scheduled or approved, assign tasks to my colleagues, and manage my priorities and activity budgets. I like working by sections and controlling the statuses, as well as having everything documented and recorded for the team. I classify activities by section, save invoices, note their status and date, and when I need an invoice, I go directly to monday to find it. I also enjoy having my pending tasks classified by sections, like social media. Review collected by and hosted on G2.com.

Sometimes, when scrolling down a section with the mouse, the screen seems to freeze; I don't know if it's because there are so many jobs. Initially, I found it difficult to understand how to take advantage of it and how it would benefit me. I had to keep trying, making changes, and deleting things until I created my own work structure in monday Work Management. Review collected by and hosted on G2.com.

Love how I can collate all tasks pertaining to one project in one single place. This allows me to have a very clear overview of project status, individual task deadlines and assigned team members. Monday also facilitates file sharing and approval stages, making collaboration a breeze! Review collected by and hosted on G2.com.

I wish we could have one single task live on several boards, as we cross-collaborate with several stakeholders who maintain their own boards meaning one project "lives" on several boards and currently to have visibility of one project across multiple boards we have to create duplicate tasks Review collected by and hosted on G2.com.

I love how easy monday Work Management is to use. Anyone can pick it up without a technical background and gain value straight away. I also like the AI agents that automate processes and reduce manual work, saving us at least four hours a week. My favorite part is using the Vibe application to build the views we need for strategic decisions and see all the required metrics in a dashboard. We also got a simple process built by a partner, and it was efficient in terms of time to value; it took about three weeks to build. Review collected by and hosted on G2.com.

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What I like best about monday AI Work Platform is how it simplifies project management, task monitoring, and team coordination in one centralized workspace. In my work with the Provincial Government of Nueva Vizcaya, where I handle program monitoring, performance reports, document tracking, meeting preparations, and coordination across different offices, I see great value in how AI can automate repetitive tasks, organize information, and provide timely insights. It helps improve efficiency, accountability, and transparency while allowing teams to focus more on strategic planning, decision-making, and delivering better public service. Review collected by and hosted on G2.com.

What I dislike about monday AI Work Platform is that some features can be complicated to set up, and the learning curve can slow down adoption. The AI is also not always reliable enough to eliminate manual work, as its outputs still require checking and corrections. For teams handling multiple reports, deadlines, and approval processes, I would prefer a more intuitive setup, more accurate AI results, and better automation that genuinely reduces workload instead of adding extra steps. Review collected by and hosted on G2.com.

It’s a reliable platform for centralizing tasks, and I love how it keeps our development work organized. The integrations are quite comprehensive, and it brings together the essential collaboration features we need in one place. I also appreciate how customizable it is to suit specific needs, especially for step-by-step task tracking. Review collected by and hosted on G2.com.

Real-time notifications sometimes come through with a slight delay. I’d also like to see more integrations with third-party applications. On top of that, I wish there were stronger filtering options, because the interface can feel a bit heavy at times. Review collected by and hosted on G2.com.