monday AI Work Platform Reviews & Product Details

I like the flow of monday Work Management, how it’s integrating more AI, and being able to use APIs to connect it with things like Outlook and Teams. The agents and AI make executive reviews and reports easy. I like turning data into infographics and baseball cards for executives; they make the data easier to read and give people a quick, interactive overview they can click into. Setup is very easy: I can upload Excel documents or a contractor’s list and turn it into the workflows I need. I use it for capital projects and facilities tickets across all 35 locations, and even for my Highland Games competition. When a branch reports a problem, I and my team get notified right away. It speeds up the process and saves a ton of soft dollars every year. Review collected by and hosted on G2.com.

I run into some issues with formulas for figuring out how many days are left before something happens. I have to use multiple formulas to get to the next step for automations. Review collected by and hosted on G2.com.

I use monday Work Management to coordinate and report tasks, activities, and projects I have in development, and it has given me great results. I like that its interface is friendly and very easy to handle and understand. The colors allow me to emphasize what I communicate or call to action. It stands out from other tools; it is intuitive and natural, and I find what I expect it to do without having to request special customization. It also helps me track topics: I can see when the last communication was, when it was planned, what stages we have completed, and what's next. Setting it up was very, very easy. Review collected by and hosted on G2.com.

I don't like that the task list appears everywhere; I've had to remove them. Since it was a template, I solved it by creating a different template. Review collected by and hosted on G2.com.

I like the organization and visualization in monday Work Management. I can map and plan marketing initiatives weeks in advance and bring in the right team members to coordinate. It’s adaptable to different scenarios and has a lot of integrations. I used it as the home base for a complex marketing campaign, mapping campaign data from custom UTM links and orders through integrations with Shopify, Bannerbear, Klaviyo, and Zapier. The tools simplified the work. From what I know, the initial setup was very simple. Review collected by and hosted on G2.com.

Sometimes other teams assume I can see their boards or know what's on them, but if a board hasn’t been shared with me, it can be difficult to search for and find certain information. Keyword searches don’t always show results from boards that haven’t been shared with me. Review collected by and hosted on G2.com.

What I like best about monday AI Work Platform is how it helps automate routine tasks, organize information, and save time. The AI features make it easier to summarize updates, manage projects, and quickly find important information, while keeping everything in one place. Review collected by and hosted on G2.com.

The main thing I dislike about monday AI Work Platform is that some AI features can take time to learn and set up properly. The AI results may also need manual checking and refinement, especially for complex tasks. It would be better if more advanced AI features were available with simpler setup and more flexible customization. Review collected by and hosted on G2.com.

I like that monday Work Management feels much like Excel and is simple to use, even for people who aren’t very tech savvy once I’ve set things up. I can use formulas, reminders, and notifications so people don’t have to remember tasks themselves. Reminders are probably the biggest benefit for us: I use them for due dates, check-ins, and important employee milestones, including reviews and benefit eligibility. I also like having a shared place where people can work through documents, communicate about tasks, and keep a history of what we’ve been working on. It makes information easier to reference, keeps our check-in agendas in one place, and helps things run smoother. Review collected by and hosted on G2.com.

I’m a little disappointed that I have to move to a much more expensive, robust version of monday Work Management to schedule accurately. So far, I haven’t found a way to schedule things the way we want, and I’d like to see a basic scheduling option on the basic plan or better training. Some team members have also had a harder time with setup. I’d also like to be able to pick features à la carte instead of having to go all in or not at all. Review collected by and hosted on G2.com.

What I like best about the Monday AI Work Platform is how it seamlessly integrates AI capabilities into my existing workflows on Monday.com. As someone who has been using Monday.com for client management and process automation at Buk, the addition of AI features has been a game-changer.

With the AI Work Platform, I can now connect various AI tools like Claude, ChatGPT, and Copilot directly to my Monday.com workspaces. This means that these AI assistants can access real-time data from my boards, provide instant responses in context, and even take actions like creating tasks and updating statuses. It's incredibly powerful to have everything centralized in one place.

For example, I can ask Claude to analyze the data in my sales pipeline board and provide insights or recommendations. Or I can have ChatGPT help draft personalized emails to clients using information from their account records in Monday.com. The possibilities are endless, and it greatly enhances my productivity. Review collected by and hosted on G2.com.

I couldn't find any significant errors in your question. It's a straightforward and valid question asking about any aspects of the Monday.com AI Work Platform that you dislike or find challenging.

Here's a potential response highlighting some areas for improvement:

While I've had a largely positive experience with the Monday AI Work Platform, there are a few things I dislike or find challenging:

Steep learning curve: Integrating AI into workflows can be complex, especially for those new to AI concepts and tools. Monday.com provides documentation and tutorials, but it still requires a significant time investment to fully understand and implement the AI capabilities effectively. Some more user-friendly onboarding or setup wizards could help ease this process.

Limited customization: Although Monday.com allows bringing your own AI models, the options for customizing and fine-tuning the built-in AI integrations like Claude or ChatGPT are somewhat limited. Having more control over prompts, training data, and model parameters would enable even greater tailoring of the AI to specific business needs.

Cost: The advanced AI features are incredibly powerful but are mostly limited to the higher-tier Enterprise plans. For smaller businesses or teams, the cost can be a barrier to entry for leveraging the full potential of the AI Work Platform. More flexible pricing options or graduated feature access could make it more accessible. Review collected by and hosted on G2.com.

I use monday.com to coordinate enterprise IT delivery across distributed workstreams. Its boards let me track milestones, RAID items, owners, statuses and dependencies in one shared view. I can quickly see who owns the next follow-up and where delivery stands, while teams can use a board structure that fits their work. Review collected by and hosted on G2.com.

The main drawback is the upkeep the boards require. If owners do not keep statuses and dependencies current, the board can stop reflecting the actual delivery picture. Programme-level reporting also takes configuration, and I validate integrations and synchronization before relying on them. Review collected by and hosted on G2.com.

What I like best about the monday AI Work Platform is how easy it makes communicating and collaborating with both my clients and team. I love the color-coding system because it allows me to quickly see where things stand, prioritize tasks, and stay organized.

The automated reminders and deadline notifications are also a huge benefit. They help keep everyone accountable and projects moving forward without me having to constantly follow up or chase team members for updates.

I also really value the integrations with Jotform and Mailchimp, which allow us to connect different parts of our workflow and reduce unnecessary manual work. monday has also been extremely helpful with onboarding, giving new team members a clear and organized way to understand processes, responsibilities, and next steps.

For how much we use the platform and how much it supports our day-to-day operations, I find it very affordable. It performs well, is reliable, and gives us a lot of functionality for the investment. Overall, monday helps us communicate better, onboard more effectively, stay organized, automate follow-ups, and keep our team and clients on the same page. Review collected by and hosted on G2.com.

I really don’t have anything that I dislike about the monday AI Work Platform. If anything, my biggest challenge is that I probably don’t use the platform to its full potential. There are so many features, automations, integrations, and AI capabilities available that I know there is still more I could be taking advantage of. I would love to continue learning how to maximize the platform and find new ways to make our workflows even more efficient. Review collected by and hosted on G2.com.

The customizable boards, automations, and dashboards have made the biggest difference in my daily work. I use monday.com to track HR requests, payroll tasks, and project deadlines in one place. Automated reminders and status updates save me time by reducing manual follow-ups, while the dashboards give me a quick overview of pending tasks and team progress. One unexpected benefit is how much easier it is to collaborate since everyone can view updates and communicate directly within each task instead of relying on long email threads. Review collected by and hosted on G2.com.

One area that could be improved is the learning curve for advanced automations and dashboards, as they can be challenging for new users to set up. I also wish more advanced features were available in lower-tier plans, making them more accessible to smaller teams. Improving the reporting options with more built-in templates and easier customization would also make it easier to generate insights without creating complex workarounds. Review collected by and hosted on G2.com.

It makes tracking progress much easier and cuts down on unnecessary follow-ups. The reporting is powerful, and I really like how it keeps everything organized in one place. It also provides a clear overview of the workforce and includes robust customization options. I appreciate how flexible it is in adapting to different processes, and overall the platform gives me the flexibility I need. Review collected by and hosted on G2.com.

Managing multiple projects can be time-consuming, so a more intuitive interface would really help. At times, things aren’t where I expect them to be, and I’d prefer the right buttons to be clearly displayed when I need them. Review collected by and hosted on G2.com.