Loopio Reviews & Product Details

The searching feature is very easy to use. I never have problems locating the information that want, through a combination of a keyword search and using the organization of sub-categories in the knowledge base. It's an effective KB for sure! You also have the capacity to get emails based on customized review cycles, which is convenient.

Additionally, the customer support offered by Loopio is very good. Our account managers are hands on and very happy to help with any questions or obstacles we have. Review collected by and hosted on G2.com.

You do need to ensure widespread buy-in to Loopio throughout your company in order to realize maximum value. Users need unique logins to be able to respond to questions or add content to a proposal/response, so there need to be enough accounts for all the people who need to contribute to a proposal to log in at any time. If you can't get those licenses for everyone, then you won't be able to make the most of the proposal management features. Review collected by and hosted on G2.com.

While finding a perfect RFP tool is difficult, Loopio makes up for what it lacks in technology in their customer service. Their teams are extremely quick to respond and very helpful in fixing issues. They also are helpful in getting everyone onboarded to the tool. My customer success manager offered to make a slide deck to help me train our SMEs.

I also really like how easy it is to upload an RFP to this tool. The autoselection works well and is not cumbersome. Review collected by and hosted on G2.com.

The only downside would be if your library isn't properly organized it might be hard to search for content. If you're organized and have everything properly labeled, the search function works well. Review collected by and hosted on G2.com.

We've recently moved to Loopio and I'm really pleased with the level of responsiveness from the technical team for problem solving. Onboarding a new software that is a primary worktool usually present challenges technical and knowledge challenges. We've noticed true client-focus from our Loopio reps. Review collected by and hosted on G2.com.

We are a bilingual team and our content records absolutely has to be bilingual. Right now, all our content records contain information in both languages, which means that when I'm using an answer, I have to take time to erase the content in the language that is not relevant to my project. This is a time-waster that I know will be fixed soon. Review collected by and hosted on G2.com.

The Magic tool is my favorite part about Loopio. Review collected by and hosted on G2.com.

It can be time consuming to maintain the library and keep other people in the organization involved in the maintenance process. Review collected by and hosted on G2.com.

The importing of the RFP! The ability of the system to accurately and swiftly read, log, and import the information takes a significant amount of double checking and worry out of my job and allows me to solely focus on providing an accurate, solid answer for each question. Review collected by and hosted on G2.com.

I wish there were more of a collaborative feature with other graphic design platforms such as Abobe Illustrator or the others in the Abobe Creative Suite. I also wish there were additional import / export support for online cloud-based storage websites such as Box.com or DropBox. Review collected by and hosted on G2.com.

The ability to get short or lengthy answers and see how fresh and relevant they are with a relatively short turnaround. It really is a competitive edge because timing is of the essence on a lot of RFPs, but the responses need to be professional and good quality.

I also like that you can have constant visibility into which questions are being worked on and reviewed. The alert system keeps it from slipping to the back burner. Review collected by and hosted on G2.com.

Importing and exporting process is a bit of a nuissance. I am guessing this piece is in rapid development though?

It just takes a minute to figure out where to find everything. Search is good and returns one or two relevant responses but it can be off on certain questions. Its sometimes tough to see what I have changed vs what collaborators have entered and when they entered in the info. If I could pull up a response to a question and see color coded edits by user and time that would be great. Perhaps it does that and it just wasn't readily apparent as an option. Review collected by and hosted on G2.com.

Our library in loopio not only helps us anwering RFP's more quickly but also collect lot of valuable know-how in the company which helps us answering email requests etc. from clients and prospects. Review collected by and hosted on G2.com.

In some cases the import/export function has are hard time ready the formatting which we have received directly from the clients, which is a shame and means that the software works less smoothly. Secondly, the magic function is not really efficient maybe because our library has grown too big. Review collected by and hosted on G2.com.

What I like best is having a repository for all my work and a chance to build a searchable Library of responses that will only improve over time. Before my team had to rely on a disparate set of apps, folders, etc., for our saved materials, that was nearly impossible to review or update with time. Review collected by and hosted on G2.com.

The interface could use much improvement. Screen space is being wasted, as I usually have less than half my available screen to display a question/answer that I'm working on; there should be easier ways to go to a full screen option, that'll still show the question as you write/paste texts and images. Being given the option to hide the "banner" info across the top of the project interface would be welcome. Copying and pasting images from websites, Word docs, etc is also a chore, as you have to go back and copy/paste images after text, instead of all at once(as opposed to the Loopio Library, which will copy/paste text and images) Review collected by and hosted on G2.com.

The library is the best! It allows you to store high quality, comprehensive responses to a variety of questions. Writers can then easily search for keywords or phrases to quickly find appropriate answers to questions. This process makes it very easy for less experienced writers to draft quality responses and helps our company to meet the volume without sacrificing quality.

Loopio also makes it very easy to collaborate with others. Proposal writing is a collaborative endeavor and having integrated tools that allow you to leave comments, tag other people, submit items for review, etc. reduces the amount of time you would otherwise need to communicate through other manual processes such as email and phone calls.

Finally, another great aspect of Loopio is the magic feature. Our proposal management team can do a first-round sweep of responses and then the subject matter experts can review and edit, rather than create content, which saves valuable time. Review collected by and hosted on G2.com.

One thing I don't like is that you have to spell check each textbox. Once you have selected spell check, then as a user, it should remain on for all of the textboxes rather than having to redundantly hit the spell check button on each textbox. Also - while there is a great feature that allows you to enter a client's name [X] there should be more than option here that can be configured. For example, one should be the client name, another might be "state" or "province". Review collected by and hosted on G2.com.

The best thing about Loopio is the simplicity and ease of use with the tool. Who has time for complicated when most teams operate with an extremely lean organization. Learning how to best use Loopio has been a breeze. You will shorten your response times, I guarantee. Review collected by and hosted on G2.com.

It's hard to find anything about Loopio I don't like. It would be nice to have an additional field for compliance answers (maturity rating, for example). Loopio spends a lot of time however, on product development. So I see this as a potential future enhancement. Review collected by and hosted on G2.com.