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Guru Reviews & Product Details

Pricing

Pricing provided by Guru.

Team

Starting at $25.00
1 Seat Per Month

Guru Media

Guru Demo - AI Search
Guru uses AI to help your team find the right information instantly, turning unstructured data into an intelligent knowledge network. Customizable Knowledge Agents deliver personalized, context-rich answers within apps like Slack and Chrome, ensuring accurate insights for any team, project, or wo...
Guru Demo - Create a customizable home base for your whole company
Custom Pages provide a customizable home base in Guru, giving teams role-specific info and curated hubs for projects or topics.
Guru Demo - Share can't-miss information with announcements
Seamlessly track engagement on company- or team-wide announcements, which make sure vital information is seen by exactly who needs to see it.
Guru Demo - Suggested Answers in Slack
Document and update information in real-time with key stakeholders using collaborative editing, then use Guru's built-in AI writing assistant to automatically remove jargon, condense long articles, improve content and more in seconds.
Guru Demo - Guru GPT
Guru GPT allows ChatGPT to search through your connected apps, chats, and docs, combining internal and external information in one conversational interface. Ask follow-up questions, explore your company's knowledge, and easily store content within Guru for future use.
Guru Demo - Boost accuracy with Guru's AI Training Center
We know AI isn’t always right — which is why we built the AI Training Center. Effortlessly see what questions are being asked, which sources are being used most frequently, edit answers or add additional context, and proactively fill gaps in company knowledge.
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Guru Reviews (2,362)

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Reviews

Guru Reviews (2,362)

View 1 Video Reviews
4.7
2,363 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Guru for its ease of use and seamless integration with existing workflows, making it a valuable tool for managing knowledge efficiently. The intuitive interface and quick setup allow teams to access verified information without disruption, enhancing productivity. However, some users note that search results can occasionally be slow or limited when handling large volumes of content.

Pros & Cons

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CP
Quality Assurance
Mid-Market (51-1000 emp.)
"Well-Organized UI and Instant Answers That Save Time"
What do you like best about Guru?

In the GURU AI The UI contains well organized Card format structure that helps us to understand information easily. And Also it directly provides answers in the extension so i dont even need to switch my current workflow so that saves my lots of the time and manual efforts. And Also It AI features work together and give outstanding results. Review collected by and hosted on G2.com.

What do you dislike about Guru?

In the GURU AI when working with the nested collections sometimes UI becomes slow and laggy. And Also the customer support reply are mostly from the AI bots so there is need of the human agents. Review collected by and hosted on G2.com.

Ashish G.
AG
Software test Engineer
Mid-Market (51-1000 emp.)
"Clean, Modern Interface with a Smooth, Organized User Experience"
What do you like best about Guru?

Guru is its clean, modern interface and smooth user experience everything feel well organized and easy to navigate, so you don't waste time to figuring things out. its fast, responsive and gives a premium feel to user. overall style simplicity and performance perfectly - which makes using Guru enjoyable and hassle free Review collected by and hosted on G2.com.

What do you dislike about Guru?

What I dislike about Guru is that sometimes a few features could be more customizable and detailed. While the interface is clean and simple, advanced options or deeper settings would make it even more powerful for experienced users. Also, adding more integrations and improving occasional loading speed in certain sections could enhance the overall experience. Review collected by and hosted on G2.com.

SP
Software developer
Mid-Market (51-1000 emp.)
"Simple, Structured Knowledge Sharing with a Clean, User-Friendly Interface"
What do you like best about Guru?

What I like most about Guru is how it makes knowledge sharing simple and structured. It ensures important information is always easy to find up to date. The verification feature adds confidence in the content we rely on daily. Its clean and user-friendly interface improves the overall experience. It truly enhances team communication and collaboration. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Guru could offer more flexibility in organizing and categorizing large volumes of content. Sometimes advanced search options could be more precise. Additional customization in formatting and layouts would be beneficial. More detailed analytics on content engagement would add value. A few UI refinements could further improve navigation. Review collected by and hosted on G2.com.

SP
Software developer
Mid-Market (51-1000 emp.)
"Simple, Fast Access to Verified Knowledge That Boosts Team Collaboration"
What do you like best about Guru?

Guru stands out for its simplicity and ease of access to verified information. It helps keep important knowledge organized in a structured way. The real-time updates ensure everyone is aligned with the latest information. I also like how quickly I can search and find what I need. It truly supports smoother team collaboration. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Guru could improve its user interface by making navigation more intuitive for new users. Sometimes the content categorization can be refined further. More customization options for dashboards and views would enhance usability. Advanced reporting features would also provide better insights. Small performance improvements could make the experience even smoother. Review collected by and hosted on G2.com.

SP
Software Developer
Mid-Market (51-1000 emp.)
"Guru Centralizes Knowledge with Fast, Reliable Search and a Clean User Experience"
What do you like best about Guru?

Guru makes it incredibly easy to access the right information at the right time. I appreciate how it centralizes knowledge and keeps everything well organized. The content verification feature builds trust in the information shared. Its integration with daily tools makes it seamless to use. Overall, it saves time and improves team coordination. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Guru could improve its content structuring options for large and growing teams Sometimes managing a high volume of cards can feel slightly overwhelming. More advanced filtering and tagging options would be helpful. Enhanced customization in design and layout could improve readability. Performance optimization for larger dataset would also be beneficial. Review collected by and hosted on G2.com.

SP
Software developer
Mid-Market (51-1000 emp.)
"Organized, Verified Knowledge That Seamlessly Fits Our Workflow"
What do you like best about Guru?

What I like most about Guru is how it keeps all important knowledge organized and easily accessible. It reduces the time spent searching for information across different platforms. The verification feature ensures the content stays accurate and trustworthy. I also like how seamlessly it integrates into daily workflows. Overall, it improves team collaboration and transparency. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Guru could improve its customization options for structuring content more flexibly. Sometimes navigation through large knowledge bases can feel slightly overwhelming. More advanced analytics on content usage would be helpful. Enhancing performance speed in large workspaces could also improve user experience. A more intuitive content hierarchy would make it even better. Review collected by and hosted on G2.com.

PP
Software developer
Small-Business (50 or fewer emp.)
"Clean, Intuitive, and Time Saving With Smooth Integrations and Helpful Support"
What do you like best about Guru?

What i like best about Guru ai is its overall ease of use. The interface is clean and intuitive so i did not need much time to get started. The ease of implementation was impressive as well especially when setting it up for my daily workflow. I also appreciate the ease of integration with other tools I already use. The number of features available makes it versatile without feeling overwhelming. My frequency of use has increased because it genuinely saves me time. On top of that the customer support team is responsive and helpful whenever I have had questions. Review collected by and hosted on G2.com.

What do you dislike about Guru?

One thing i dislike is that some advanced features take a bit of exploration to fully understand. While the basics are simple, mastering everything can take time. I also feel that occasional updates slightly change the layout which requires a short adjustment period. Review collected by and hosted on G2.com.

CP
Quality Assurance
Mid-Market (51-1000 emp.)
"Well-Organized Collections, Handy Browser Extension And Accurate AI Verification"
What do you like best about Guru?

The Formatted and Well Oragnized Collections and boards helps us to manage our company knowledge base in the well oraganized manner. And The the browser extension makes it so simple to find info without ever leaving my tabs. And Also there is a AI verification that keep everything accurate and up to date. Review collected by and hosted on G2.com.

What do you dislike about Guru?

In the GURU AI When working with the nested collections sometimes UI becomes slow and laggy and also it take little bit time to affect on the UI and also Customer Support resonse are mostly from the bots so there is need of the human support agent so they can understand and assist in better way. Review collected by and hosted on G2.com.

KS
travel agent
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Guru Delivers the Right Answers Fast—Lightweight, Searchable, and Efficient"
What do you like best about Guru?

Guru’s biggest strength is how it delivers the right information exactly when and where you need it. Whenever we have a question, we can quickly check Guru and find reliable answers. It keeps everything lightweight, user‑friendly, and easy to search.

With the new feature that allows us to ask Guru questions directly, getting detailed information has become even easier. It’s incredibly useful for travel workflows, policy updates, and saving supplier information. Overall, it’s a great tool that makes our work faster and more efficient. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Guru is a great tool, but there are a few areas where it can feel limited. Sometimes the options and search results don’t always bring up the most relevant cards, especially when content isn’t tagged properly or when there are many similar cards. For more detailed or long‑form documentation, Guru’s card format can also feel a bit restrictive compared to tools like Confluence or Notion.

Guru works best when everyone on the team is consistent about updating and verifying cards. When some teammates don’t maintain their information, it affects the overall accuracy and usefulness for everyone. Review collected by and hosted on G2.com.

KK
Customer service Executive
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Flexible All‑in‑One Workspace with Strong Visual Organization"
What do you like best about Guru?

A flexible, all‑in‑one workspace for documentation, wikis, project management, and lightweight databases. It’s often favored for its customizability and strong visual organization. It also works well as a simple, collaborative knowledge base, with AI‑powered search and verification, and it’s designed to support growing teams. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Search Can Be Inaccurate or Overly Dependent on Tags. Guru’s search often struggles when I type partial matches or use different terminology. It also tends to return too many similar results, which becomes especially noticeable in larger knowledge bases. Guru also can’t create step-by-step flows, decision trees, or other structured guides, even though those are important for process-heavy teams. As a result, users end up scanning long cards instead of being guided through the information in a clearer way. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Guru.

Team

Starting at $25.00
1 Seat Per Month

Enterprise

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Guru Features
Database Management
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Policies and Controls
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Knowledge Sharing
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