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Google Authenticator Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

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Google Authenticator Reviews (561)

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Reviews

Google Authenticator Reviews (561)

View 1 Video Reviews
4.6
561 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and strong security provided by Google Authenticator, highlighting its straightforward setup and reliable performance for two-factor authentication. Many appreciate its ability to generate time-based codes offline, making it a dependable choice for securing accounts. However, a common limitation noted is the lack of backup options, which can complicate account recovery if a device is lost.

Pros & Cons

Generated from real user reviews
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Vivek U.
VU
Product Manager & Business Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple, Reliable Offline 2FA with Google Authenticator"
What do you like best about Google Authenticator?

What I like best about Google Authenticator is its simplicity and reliability. The app is extremely easy to set up—just scan a QR code and you’re good to go. It works completely offline, which makes it fast and dependable even when you don’t have network access.

I also appreciate how lightweight and clutter-free the interface is. It focuses purely on generating secure one-time codes without unnecessary features, which makes it very user-friendly. The time-based codes refresh automatically every few seconds, ensuring strong security without any manual effort.

Another big advantage is its compatibility—it supports a wide range of platforms and services, so I can manage authentication for multiple accounts in one place. Overall, it’s a straightforward, secure, and efficient tool for everyday use. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

One drawback of Google Authenticator is the lack of seamless backup and recovery options. If you lose or reset your phone without proper setup, recovering access to all linked accounts can be time-consuming and frustrating.

Additionally, the app has a very minimal interface, which, while simple, also means it lacks advanced features like account organization, search, or easy export/import options. For users managing many accounts, this can become slightly inconvenient.

Another limitation is the absence of cross-device sync in some scenarios, making it less flexible compared to some newer authentication apps. Overall, while it excels in simplicity and security, it could improve in terms of usability and account management features. Review collected by and hosted on G2.com.

Delon R.
DR
Graphic Designer
Graphic Design
Small-Business (50 or fewer emp.)
"Easy Code Sync Across Devices with Superb Support"
What do you like best about Google Authenticator?

I like how Google Authenticator allows me to sync my access codes from one device to the other allowing me to have everything all in one place. Excellent integration with other software. The system is easy to implement once saved and accessing the customer support with the help offered is superb. There's not much need of a frequency of often using the app as the codes arrive within seconds. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

Google Authenticator takes up far more memory on devices than what would be preferable. wish the app were more nimble and lighter weight. Review collected by and hosted on G2.com.

Giuseppe P.
GP
IT DevOps
Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Google Authenticator: Fast and reliable OTPs, with synchronization between devices"
What do you like best about Google Authenticator?

What I like the most

Google Authenticator shines for its immediacy: open the app, generate the code, and you're in. No frills, no distractions. The speed with which it generates reliable and synchronized OTPs makes it one of the most solid tools for two-factor security. The interface is essential but functional, and the configuration of new accounts via QR code is very quick. The recent ability to synchronize codes through a Google account greatly simplifies management across multiple devices, reducing the risk of being locked out of your services. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

The app remains deliberately minimalist, but some advanced organization options — like folders, tags, or search — would be useful for those managing many accounts. Also, the lack of offline encrypted backups could be a limitation for more technical users. Review collected by and hosted on G2.com.

James M.
JM
CEO
Telecommunications
Small-Business (50 or fewer emp.)
"Enhanced Security and Simplicity with Google Authenticator"
What do you like best about Google Authenticator?

I absolutely like using Google Authenticator because it's all right here on my phone, and we usually have our phones with us. It's easier than getting a text and even more secure, with the codes changing every fifteen seconds. I really enjoy using it, and I think it's a great way for added security when logging into programs that you can link up with Google Authenticator. What I like most about Google Authenticator is the ease of use; it's more secure than text because the numbers change all the time, and it's just simple to use. The initial setup was quite simple—you just download the app, which is available on both Android and Apple devices, and enter the required information easily. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

There is truly nothing I dislike about this product as it's very handy and very secure. Review collected by and hosted on G2.com.

Iqbal P.
IP
Customer Onboarding & Support Executive
Mid-Market (51-1000 emp.)
"Simple and Reliable Two-Factor Authentication for Everyday Security"
What do you like best about Google Authenticator?

What I like most about Google Authenticator is how simple and reliable it is. As a company user, it does exactly what I need it to do, without any unnecessary complexity. Setting it up with my work accounts was quick, and once everything was configured, generating one-time codes was instant and consistently dependable. I also appreciate that it works offline, which is especially helpful when internet access is limited. The interface is clean and straightforward, making it easy to use every day without any confusion. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

One downside is the lack of advanced features in older versions, such as cloud backup or straightforward account recovery. If your phone is lost or you switch devices, getting your accounts back can be stressful unless you had already set up backups. It also doesn’t offer much context about which service a code belongs to, unless you clearly name it during setup. Overall, these are manageable issues, but they’re still worth noting. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
GM
Enterprise (> 1000 emp.)
"Robust Protection with Easy Setup"
What do you like best about Google Authenticator?

I like Google Authenticator because only I can manage my verification codes. The codes are linked to my email and my device, which provides an extra layer of security. The ease of use is also something I appreciate; from the platforms where I work, I just need to download Google Authenticator from the Google Play Store, and the code is generated automatically, without latency and without noise. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

When you want to unsubscribe from a platform where you have the Google Authenticator code, you can unsubscribe from the platform, but you cannot delete it. The code or address that you linked to Google Authenticator remains there unused since you no longer use the platform, but the code continues to be generated. That is the only factor to improve. Review collected by and hosted on G2.com.

Santash R.
SR
IT Technician
Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Quick and Effective Two-Factor Security."
What do you like best about Google Authenticator?

What I like most about Google Authenticator is that it’s really straightforward and doesn’t need internet to work. Once it’s set up, you just open it and get your code instantly. It feels secure but also easy to use, which makes logging in a lot less stressful. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

One of the main downsides of Google Authenticator is that it doesn’t give admins much control. If users lose their phone or have issues, IT usually has to step in and reset everything manually, which can take time. Review collected by and hosted on G2.com.

Moustafa Medhat A.
MA
System Engineer
Enterprise (> 1000 emp.)
"Accessible Anywhere: Google Authenticator’s Gmail Sync & Easy Code Transfers"
What do you like best about Google Authenticator?

I like that the Google Authenticator App is associated with my personal Gmail account that I use daily, which makes it very accessible anytime, anywhere. There’s also an option to transfer codes to another device, which is very practical when I want to use two mobiles. I also appreciate that I don’t have to be connected to Wi‑Fi to use the app. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

Codes kind of disappear quickly, and there’s no option to refresh them when they’re about to expire, so I have to wait until they expire. Also, if I delete a code by mistake, I can’t undo it, which isn’t really great and has happened to me multiple times. Review collected by and hosted on G2.com.

Jason C.
JC
Sales Manager
Automotive
Small-Business (50 or fewer emp.)
"Its best security"
What do you like best about Google Authenticator?

its simple and its secured and not hard to understand nor operate , i have been uisng this and it has been a shield Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

nothing to dislike. Everything is fine with it Review collected by and hosted on G2.com.

Kris H.
KH
Senior Manager - Latin America & the Caribbean
Information Technology and Services
Mid-Market (51-1000 emp.)
"Intuitive, Secure, and Convenient Authentication solution"
What do you like best about Google Authenticator?

I like Google Authenticator because it’s intuitive, safe, and easy to use. It’s also widely accepted by third parties, which makes it convenient. Review collected by and hosted on G2.com.

What do you dislike about Google Authenticator?

At this stage, I don’t have any major concerns about Google Authenticator. I think it has great performance Review collected by and hosted on G2.com.

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GU
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Last activity over 2 years ago

Is Google Authenticator good?

GU
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Last activity about 2 years ago

What is Google Authenticator used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

14%

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Google Authenticator Features
Software Token
Mobile-Push
Risk-Based Authentication
Multi-Device Sync
Easy Setup
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Google Authenticator