Users report that Cisco Duo excels in its Mobile-Push feature, scoring 9.3, which allows for quick and seamless authentication notifications, while Google Authenticator, with a score of 8.8, offers a more traditional approach that some users find less convenient.
Reviewers mention that both products have a strong score of 9.4 in meeting requirements, but Google Authenticator shines slightly in Ease of Setup with a score of 9.4 compared to Cisco Duo's 9.0, indicating a more user-friendly initial experience.
G2 users highlight that Cisco Duo's Risk-Based Authentication feature, scoring 8.6, provides an added layer of security that is particularly beneficial for enterprise users, while Google Authenticator's score of 8.9 suggests it also offers solid risk assessment capabilities, but may not be as robust in enterprise environments.
Users on G2 report that Cisco Duo has a slightly lower Quality of Support score (8.9) compared to Google Authenticator (8.8), but both products are generally well-regarded, with Cisco Duo being noted for its responsive customer service.
Reviewers say that Cisco Duo's Software Token feature, scoring 8.7, is effective for generating one-time passwords, but Google Authenticator's higher score of 9.3 indicates a more reliable and user-friendly experience for generating codes on-the-go.
Users mention that both products have similar scores in Ease of Admin, with Cisco Duo at 9.2 and Google Authenticator at 9.1, but Cisco Duo is often praised for its comprehensive admin dashboard that simplifies user management for larger teams.
Pricing
Entry-Level Pricing
Cisco Duo
Duo Free
Free
Protect access to federated cloud and on-premises applications with Duo's easy-to-use two-factor authentication.
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