Unified endpoint management (UEM) solutions allow organizations and managed service providers (MSPs) to remotely supervise business data, licenses, applications, usage, and security on a multitude of devices, including PCs, laptops, mobile devices, and IoT devices. This single-platform approach replaces the need for multiple tools traditionally used to manage various device types, making UEM especially valuable for companies with diverse devices and operating systems. UEM is a unification of other endpoint-focused management solutions, such as endpoint management software, mobile application management (MAM) software, mobile device management (MDM) software, patch management software, and more. Modern unified endpoint management tools focus on a wide range of endpoints, including (but not limited to) desktops, mobile phones, tablets, wearables, and IoT devices.
UEM software vendors offer solutions that provide a unified view of every device on the network, regardless of device type or OS. Internal IT and security teams make the most use of UEM software. The best UEM software solutions offer a more comprehensive view of all devices—whether company-owned and BYOD (bring your own device)—used for business purposes at a company. UEM features allow businesses to ensure device licenses, applications, software, and accessible data are all properly secured. The usage data UEM software provides is also valuable in understanding how often and intensively employees use their devices. Many UEM solutions also incorporate built-in security features like user authentication and malware scanning and integrate with security and access management tools to enhance endpoint security.
To qualify for inclusion in the Unified Endpoint Management (UEM) category, a product must:
Manage several endpoint types beyond mobile-only, including desktop, IoT, and wearables
Configure devices for integration with business-required applications, WiFi, VPN, etc.
Ensure employee devices are compliant with business regulations and requirements
Protect employee, company, and data from potential vulnerabilities or malware
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NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote acces
Users: IT Manager, Owner · Industries: Information Technology and Services, Computer & Network Security · Market Segment: 49% Mid-Market, 43% Small-Business
User Sentiment
Users frequently mention the ease of use, the ability to automate tasks across numerous devices, the constant improvements and enhancements, and the responsive customer support as key benefits of NinjaOne. Users mentioned issues such as the lack of a dark mode, occasional UI quirks, limited report customization, high pricing for smaller teams, and a steep learning curve for advanced setup as drawbacks of the product.
JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams
Users: IT Manager, System Administrator · Industries: Information Technology and Services, Computer Software · Market Segment: 53% Mid-Market, 36% Small-Business
User Sentiment
Users frequently mention that JumpCloud simplifies IT operations by providing a single source of truth for users and devices, enabling strong security through SSO, MFA, and automated onboarding/offboarding. Reviewers noted that the initial setup and policy configuration can be complex, especially for organizations migrating from traditional Active Directory or managing advanced security use cases.
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ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS
Users: IT Manager, System Administrator · Industries: Information Technology and Services, Financial Services · Market Segment: 65% Mid-Market, 23% Enterprise
Microsoft Intune Enterprise Application Management is a cloud-based solution designed to simplify the discovery, deployment, and updating of applications within an organization. By providing a securel
Users: System Administrator, System Engineer · Industries: Information Technology and Services, Computer & Network Security · Market Segment: 42% Mid-Market, 39% Enterprise
AirDroid Business, developed by Singapore-based SandStudio, is a comprehensive mobile device management (MDM) solution designed to help businesses manage and control fleets of Android and Windows devi
Users: IT Manager, Co-Founder · Industries: Information Technology and Services, Renewables & Environment · Market Segment: 69% Mid-Market, 43% Small-Business
User Sentiment
Users like the tool's ability to simplify vendor payment tablets setup, monitor and troubleshoot devices remotely, enroll devices using QR code, configure device restrictions during enrollment, support different deployment scenarios, schedule Windows patch management, and automate tasks for quicker deployment. Reviewers experienced a slight learning curve when first setting up and navigating all the features, initial policy configuration difficulties, increased pricing as device count grows with added features, late arrival of notifications, and a need for deeper filtering in reporting.
TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc
Users: Software Engineer, IT Manager · Industries: Information Technology and Services, Computer Software · Market Segment: 43% Small-Business, 36% Mid-Market
User Sentiment
Users frequently mention the ease of implementation, versatility with different operating systems, and the responsiveness of the customer support team. Users reported issues with high pricing for small businesses or individual users, dependency on internet quality for connection speed, and limitations in the free version.
The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation.
Atera’s all-in-one IT management
Users: Owner, IT Manager · Industries: Information Technology and Services, Computer & Network Security · Market Segment: 60% Small-Business, 32% Mid-Market
User Sentiment
Users like Atera's user-friendly interface, its ability to solve problems before they arise, the customizable dashboard, the licensing structure that counts by tech and not by endpoint, and the impressive product stack. Users mentioned that the mobile app experience needs improvement, the reporting seems to be behind a pay wall, the ticket history can be frustrating, and the initial setup for some scripts isn’t very easy to complete.
Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a
Users: Owner, Director · Industries: Information Technology and Services, Computer & Network Security · Market Segment: 62% Small-Business, 33% Mid-Market
IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its
Users: IT Manager, Software Engineer · Industries: Information Technology and Services, Computer Software · Market Segment: 45% Mid-Market, 34% Enterprise
Sophos Mobile is a Unified Endpoint Management (UEM) solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integra
Industries: Information Technology and Services · Market Segment: 53% Mid-Market, 38% Small-Business
Deel IT is a global IT management platform that helps organizations provision, secure, support, and recover employee devices and software across distributed teams. It enables IT teams to manage the fu
Users: Software Engineer, Executive Assistant · Industries: Computer Software, Information Technology and Services · Market Segment: 48% Small-Business, 43% Mid-Market
User Sentiment
Users like the user-friendly interface, the ability to manage global employees and their equipment efficiently, and the convenience of having multiple withdrawal methods and financial aid options. Users experienced issues with the lack of advanced automation options, the need for manual intervention in certain processes, occasional crashes in data or workflows, and high fees for certain services.
HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform.
Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure,
Industries: Information Technology and Services, Computer & Network Security · Market Segment: 37% Enterprise, 37% Mid-Market
N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combat
Users: Owner, President · Industries: Information Technology and Services, Computer & Network Security · Market Segment: 78% Small-Business, 20% Mid-Market
Swif.ai is a next-generation Mobile Device Management (MDM) solution designed to assist organizations in managing and securing their mobile devices while ensuring compliance with various regulatory st
Industries: Information Technology and Services · Market Segment: 86% Small-Business, 10% Mid-Market
Ivanti Neurons for UEM unifies the management and security of every device across the enterprise—Windows, macOS, Linux, mobile, rugged, IoT, and VR/XR headsets—within a single platform. Powered by AI,
Industries: Information Technology and Services, Computer & Network Security · Market Segment: 36% Mid-Market, 33% Enterprise
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