Datto SIRIS

4.3
(15)

Datto SIRIS is a fully integrated data protection platform designed to provide faster backups, faster restores, and overall superior recovery times with zero additional investment in enterprise infrastructure or complex integrations.

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Datto SIRIS Reviews

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Datto SIRIS review by Timothy G.
Timothy G.
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"When it comes to backup Datto does it all!"

What do you like best?

Datto's interface is incredibly easy to use that has never left me searching for information. Datto has included a very robust knowledge base which covers any topic that I have found myself looking into. Several fail-safes have been included in the interface to prevent accidental data deletion which can prove quite helpful when sifting through multiple restore points.

What do you dislike?

Our vendor and Datto corporate seem to operate on a disconnect. This has seldom caused issues but it is a bit odd to get duplicate calls or emails that seem to be intended for someone else. I understand that this is likely outside of Datto or my reseller's individual control but it can grow tiresome.

Recommendations to others considering the product:

While Datto may not be the cheapest solution it is incredibly easy to jump into and have scale from endpoint to server. Since on-boarding our data limits have done nothing but expand so I am inclined to think this will keep pace

What problems are you solving with the product? What benefits have you realized?

Datto has become our sole backup solution due to their ease of use and off-site replication. While there are many ways to achieve what we have realized, Datto allows us to have a competent solution with very few "moving parts" or expensive SAN solutions. While we have seldom had to rely on the restore functionality the times when it has been called upon have proven to be very smooth experiences.

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Datto SIRIS review by Emmanuel D.
Emmanuel D.
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Datto Review"

What do you like best?

Extremely easy to deploy with retention settings available for local and cloud storage independently. Throttling available to adjust the upload to the cloud and easily capable of running multiple backups on each device independent of others.

What do you dislike?

Problems with the VM and bare metal restore, is failing a lot

Recommendations to others considering the product:

The use experience was very good, of course you should have good internet line if you are diverting all users to external data centre.

What problems are you solving with the product? What benefits have you realized?

“We use the Datto SIRIS 3 to backup our entire environment. You can restore from the file level, bare metal, plus in emergencies, you can virtualize a server that’s gone dead while you’re waiting on repair from the local NAS appliance. Then you add cloud replication into the mix and it’ll take the end of the world to lose your data.

What Disaster Recovery as a Service (DRaaS) solution do you use?

Thanks for letting us know!
Datto SIRIS review by Ambar R.
Ambar R.
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Great Backup Tool"

What do you like best?

Datto is an excellent backup and disaster recovery software. It works with two components, which is a physical backup server that's local and from this one the data is transfer to the cloud. The management interface to access backups settings and to perform restores is very user friendly. It does full image backups, which is its best feature, since it allows to do virtual machines restores when servers fail, either to run locally on the backup server or on the cloud. That makes it one of the best business continuity tools there is, that minimizes the recovery time when there's a disaster emergency. And it can also be used as an effective tool to mitigate the effects of ransomware, since the recovery points taken are not affected and can be used to recover data after an attack.

What do you dislike?

The cloud transfer is not as efficient as it could be. If the bandwidth is not good enough the backups going to the cloud are queued and at that point they don't get released individually, just as a whole package of backups queued. On the other hand, support could be better. They might take too long to resolve issues because they limit their research based on the environment of the customer. They don't understand enough that they should be more knowledgeable and involved on understanding the customer's environment, considering that some Windows tools and components might affect the way their agent works.

Recommendations to others considering the product:

When getting a local appliance is important to understand that the size is not about the current data of the machines you're going to back up. You have to consider as well that each new backup taken in the schedule will add the amount of space used in the local appliance, so the appliance size should be double of the amount of data you currently have.

What problems are you solving with the product? What benefits have you realized?

The business continuity feature is the best there is. Being able to virtualize a server when it fails in just a few minutes and having the freedom and time to decide what to do next, whether you need to get a new hardware or talk to a provider to assist in troubleshooting, it makes your life easier.

Datto SIRIS review by Tim  K.
Tim K.
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Datto Siris is a solid backup solution with Cloud Off-Site."

What do you like best?

Datto is easy to setup and get started. It takes some work to get clients ready to go, but once they are ready, they are easy to maintain. The Round Trip service is great for loading the off-site cloud backup with out killing your internet connection. The ease of them sending you a drive, loading your data in a couple of clicks, and sending back to Datto is so easy and the fact they include it is even better. Being able to spin up the machines on the Datto itself is a huge plus as well. This makes a hardware crash quick and easy to get back up and running while waiting for parts!

What do you dislike?

Setting up a client the first time is time consuming and requires downtime. If the core back up is messed up, you will have to go through these steps again and probably order a new round trip. It can throw you off for a week on your backups with you have a small misstep.

Recommendations to others considering the product:

Use the Academy training. It is free and makes use of the system so much easier once you go through it. It is broken up into short segments to make it easy to squeeze in between projects.

What problems are you solving with the product? What benefits have you realized?

Datto is a good back up solution and provides your off site solution as well. The ability to spin up servers on the Datto is a huge plus. I have used it as a P2V function because it works so well.

Datto SIRIS review by Sean M.
Sean M.
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"Convenient features, but a false sense of security"

What do you like best?

I love how easy it is to work with, it will even allow you to boot a vm of the machine on the backup device or in the cloud.

What do you dislike?

Lack of application aware backups, only performs block level backups so if there is an issue with the file system of the device being backed up your data is not as secure as you would like to believe.

Recommendations to others considering the product:

While I've had many good experiences with Datto backups, I have had more than one instance where something I know should have been backed up was unrecoverable. In one case an entire drive was backed up with a file system level issue for a month without any indication that the data was unusable until I went to do a restore. the only saving grace was that the data stored on that drive was consolidated from other sources so we were able to manually re-collect it from the original locations

What problems are you solving with the product? What benefits have you realized?

As an MSP we rely on backups to secure our clients data, I have used Datto to recover servers that have had disk failures, as well as malicious attacks (ie. crypto, intentional deletion of files, etc)

Datto SIRIS review by Shane P.
Shane P.
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Verified Current User
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"Solid backup solution that works"

What do you like best?

Ease of management once setup. Great and responsive support. Solid business continuity solution.

What do you dislike?

The cost of the product and monthly service are on the high end. You do get what you pay for and it all comes down to the needs of the client.

Recommendations to others considering the product:

If your customer wants to minimize downtime for the critical servers then this is a good solution. You get what you pay for in this case.

What problems are you solving with the product? What benefits have you realized?

Backing up critical data for managed customers. It has eliminated downtime due to hardware failures of the physical servers. Just this week we used it to keep our customer up and running when they had an issue with their server. The process went smoothly and the customer downtime was very little. I have been very impressed with the capabilities of the solution.

Datto SIRIS review by Pete R.
Pete R.
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Verified Current User
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"Backup and DR piece of mind"

What do you like best?

Backup and restores are easy. Replicates backups to cloud. Can launch backup as a VM.

What do you dislike?

I have no problems or dislikes with Datto or their backup product.

What problems are you solving with the product? What benefits have you realized?

We wanted to ensure business continuity in the event of a disaster. The cloud backup and ability to run backups as VMs affords us this ability.

Datto SIRIS review by Administrator
Administrator
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content

"excellent backup solution"

What do you like best?

Ease of use, ability to perform on-demand backups, file restore simplicity, disaster recovery option

What do you dislike?

I have not encountered any issues with this product. The monthly costs can be expensive.

Recommendations to others considering the product:

try the cloud version, and see if the full on-premise solution will fulfill your needs.

What problems are you solving with the product? What benefits have you realized?

The greatest benefits for our organization is the ability to restore files and have a complete disaster recovery option.

Datto SIRIS review by sujeet k.
sujeet k.
Validated Reviewer
Review Source
content

"BEST Backup solution"

What do you like best?

BACK can be done locally as well as on cloud.

High performance

Easy to use

Simple user interface

Best support services

Easy to implement

What do you dislike?

Costly

At initial stage its time consuming

Difficult to diagnose the problem for first time user

Recommendations to others considering the product

CLOUD STORAGE

BARE METAL RESOURCE

Best Disaster Recovery as a Service solution

What business problems are you solving with the product? What benefits have you realized?

Taking backup of customer data,used in NOC operations.No need of physical storage device.

Datto SIRIS review by V. Antwon L.
V. Antwon L.
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Verified Current User
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"Best backup solution ever "

What do you like best?

I love the fact that it backs up locally and in the cloud.

What do you dislike?

A little pricey but it’s worth it the hassle

What problems are you solving with the product? What benefits have you realized?

Backup shares drives and windows server

Datto SIRIS review by Consultant
Consultant
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Review Source
content

"Datto does it right"

What do you like best?

I’ve used Datto Siris for a few clients and it has yet to fail us. The ability to provide different solutions specifically for the client rather then a one size fits all is amazing.

What do you dislike?

While amazing technology Datto Siri’s can get a bit pricey. We have issues selling to clients who try to compare it with lesser brands who have 1/3 of the functionality mainly because of cost.

What business problems are you solving with the product? What benefits have you realized?

The ability to run virtual machines off the device itself is amazing. We now include it with our disaster recovery plan

Datto SIRIS review by Administrator
Administrator
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Verified Current User
Review Source
content

"Datto Sirius"

What do you like best?

Datto has top-notch technical support.

The hardware is easy to implement.

There is advanced training to work on the back-end of the devices.

What do you dislike?

The errors can be difficult to diagnose without the advanced knowledge base.

What problems are you solving with the product? What benefits have you realized?

Excellent Disaster Recovery and Business Continuity.

I can have a client back up and running within minutes.

Datto SIRIS review by User
User
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content

"Good"

What do you like best?

Datto is just a simple tool/software for backing up files,the fact that it can be accessed from any device any where in the world is amazing as long as you can log in

What do you dislike?

datto is alright and good but i would say i do not like the aesthetics(which is not to important).that about it

What problems are you solving with the product? What benefits have you realized?

everyone in my company is currently useing datto to store/back up their file and document

Datto SIRIS review by Internal Consultant in Information Technology and Services
Internal Consultant in Information Technology and Services
Validated Reviewer
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content

"Good product overall"

What do you like best?

Easy to use, easy to fix most issues, and good customer service

What do you dislike?

Datto is the only backup solution I'm very familiar with. However, I hear it's pricey. Considering it's pricey , backups shouldnt fail as often and the Status 2.0 portal should be more customizable

Recommendations to others considering the product:

Read more reviews like these.

What problems are you solving with the product? What benefits have you realized?

More easy to navigate, more user-friendly than Veeam. Virtualize in the cloud or local? Nice.

Datto SIRIS review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"BDR appliance minimizes downtime for your business "

What do you like best?

Fast recovery time.

High reliability.

Good performance.

What do you dislike?

Typically needs hardware upgrades for realistic performance during disaster recovery.

Can not exclude single folders.

What problems are you solving with the product? What benefits have you realized?

Fast recovery time.

High availability

Kate from G2

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