GlobalSuite Reviews & Product Details

Personally, the best thing about Globalsuite is that you can have all your GRC-related information on the same platform, from evidence and risk analysis to incident logs and KPIs. This way, and by keeping all the information up-to-date, conducting an audit becomes very efficient because you have everything at hand in one place. Review collected by and hosted on G2.com.

Modules take a long time to load when standards change or are updated. For example, for the update from ISO 27001:2013 to 27001:2022, we had to contact support to have the updated modules loaded, such as the Statement of Applicability (SoA). Review collected by and hosted on G2.com.

I love that GlobalSuite simplifies the translation of complex risk into something clients can actually understand and act upon. The risk manager and its interactive heat maps are definitely what we value the most from an advisory standpoint. We've been leveraging this platform for some time now to support our clients, and honestly, the risk module has become the backbone of our advisory services. Review collected by and hosted on G2.com.

One area that can be a bit challenging is the initial learning curve, particularly for clients who are transitioning from manual spreadsheets to a full GRC framework. I believe the implementation process should be broken down into more digestible, phased milestones rather than trying to configure the entire GRC framework. The initial setup of GlobalSuite is a significant undertaking that requires a well-thought-out strategy rather than a simple 'click and go'. Review collected by and hosted on G2.com.

I really like how GlobalSuite brings structure and consistency to risk management and compliance processes. It provides a centralized environment where risks, controls, and action plans can be managed in an organized way, making the process clearer for both operational teams and management. I also appreciate the flexibility of the risk management module, as it allows us to adapt the platform to the specific methodologies of our clients. Another thing I find valuable is the platform's ability to support clients in aligning their processes with international standards and regulatory requirements. Finally, the initial setup of GlobalSuite is generally straightforward, especially when a clear risk management methodology is already defined. Review collected by and hosted on G2.com.

One area where GlobalSuite could improve is in the user experience for new users. The amount of functionality available can feel overwhelming at the beginning for organizations implementing a GRC platform for the first time. Improving the onboarding experience or simplifying certain interfaces could help new users adopt the platform more quickly. Another aspect that could be enhanced is the flexibility and usability of reporting and dashboards. Some clients would benefit from more intuitive options for building customized reports or visualizations, especially when presenting risk information to senior management. Having more dynamic, user-friendly reporting features would make it easier to communicate risk exposure, control effectiveness, and action plan progress in a clearer and more visual way. Review collected by and hosted on G2.com.

I like GlobalSuite's comprehensive and integrated approach to GRC management, especially in risk management. It’s great how it centralizes risk, controls, assessment, action plans, and monitoring activities, which boosts visibility and consistency across organizations. The flexibility and configurability of GlobalSuite are also a huge plus. It allows us to adapt risk matrices, evaluation methodologies, workflows, and reporting to fit each client's needs, which is very important as each organization has its own way of managing risk. Another significant aspect is the ability to customize risk models and assessment methodologies, allowing us to reflect each client's specific risk evaluation processes directly. Review collected by and hosted on G2.com.

One aspect is the learning curve for new users. Because the platform offers many modules and configuration options, it can take some time for new users, especially those who are not familiar with GRC tools, to fully understand how to navigate the system and use all its capabilities effectively. Another area that could be improved is the user interface and overall usability in certain workflows. While the platform is powerful from a functional perspective, some processes could benefit from a more streamlined interface that reduces the number of steps required to perform common tasks such as updating risks, reviewing controls, or managing action plans. Review collected by and hosted on G2.com.

I like GlobalSuite's flexibility within its risk management modules, which helps organizations structure their risk processes in a clear and centralized way. The platform facilitates the full risk lifecycle, from identifying and assessing risks to managing controls and tracking mitigation actions. I appreciate the integration between different modules, which allows all governance, risk, and compliance information to be connected within the platform, improving traceability. The structured approach to workflows and task management makes it easier to assign responsibilities, follow up on mitigation actions, and ensure proper documentation and tracking. The integration of different elements of risk management in a single environment is valuable as it improves traceability and simplifies report generation and risk analysis. Additionally, the flexibility in configuration during the initial setup is a strong advantage, as it allows adaptation to each organization's specific needs. Review collected by and hosted on G2.com.

One area that could be improved is the learning curve for new users, since the platform is very comprehensive and may take some time to fully understand. Additionally, more flexibility in customizing reports and dashboards would be helpful for organizations with specific reporting needs. Review collected by and hosted on G2.com.

I like how GlobalSuite streamlines the entire risk management process in a single, organized platform. It makes assessments, monitoring, and reporting much more efficient, while providing clear dashboards and structured information that enhance both internal follow-up and client communication. The clear dashboards and structured information offer real-time visibility into each client's risk landscape, allowing us to quickly see risk levels, control effectiveness, and the status of action plans without having to manually compile data. Review collected by and hosted on G2.com.

Some configurations and customizations can feel complex and may require more time than expected. Additionally, some processes could be more intuitive to reduce the learning curve for new users. Specifically, setting up risk matrices, workflows, and customized reports can be complex and not very intuitive at first. Simplifying the setup process, reducing the number of steps for common tasks, and providing more guided configuration options would make the platform easier to use. Review collected by and hosted on G2.com.

GS is really fast and intuitive to access. Local team has been so kind to understand our needs and customize experience for us. Implementation team was so interested in creating a great experience for us. Review collected by and hosted on G2.com.

Up to now I haven't issues or screens that I dislike. Review collected by and hosted on G2.com.

I like the simplicity of GlobalSuite and how everything can be unified. Linking risk and controls to the assets makes it easier to manage them during any audit project. The associations between risk, procedures, and assets work really well because they make it easier for me to manage the risks associated with the assets, along with the procedures that would be carried out on that asset, in an easy and quick way. Review collected by and hosted on G2.com.

I think the interface needs to be modernized because the boxy design needs to be addressed in future major updates. Also, the initial setup procedure is an issue. I believe I shouldn't have to pay more for the auto-update feature. Review collected by and hosted on G2.com.

I like the versatility of GlobalSuite and the support team behind it, which always makes it easy for us to fine-tune the features according to our needs. The support team has been an indispensable travel companion to fully develop the tool's capabilities in our case, allowing us to modify forms and adapt them to our peculiarities as a client. In this regard, our experience with them has always been 10/10. Review collected by and hosted on G2.com.

With the recent update to the Quantum version of GlobalSuite, we have noticed a significant deterioration in the loading times of the forms. Now, working with the forms and other functions requires a bit more patience, we trust it will be resolved soon. Review collected by and hosted on G2.com.

I like the ease of use and the visibility it offers over the information, as well as how configurable the tool is. The customer support team responds quickly and provides solutions. Review collected by and hosted on G2.com.

The learning curve can be a bit steep. At first, it may seem confusing and messy, but once you learn to set it up, everything becomes much simpler. Review collected by and hosted on G2.com.