ZenGRC Reviews & Product Details

Before ZenGRC we were living in spreadsheet hell - endless back-and-forth emails, no central management, and audits were a nightmare to coordinate. Now everything lives in one place across SOC2, HIPAA, NIST, and ISO 27001.

What really sold me is how it handles audit season. Our external auditors fill out ZenGRC's import spreadsheet with their requests and control mappings, it flows right into the platform, and they interact directly with our SMEs to ask questions and approve evidence. We're not playing middleman anymore. A team of 1-2 people can manage a full company audit now.

We've also built PowerBI dashboards pulling from ZenGRC's API, and even have a SharePoint security exception form that auto-generates exceptions in Zen. When we've gotten stuck, their team jumps on a Zoom and walks us through it. Review collected by and hosted on G2.com.

Native reporting and dashboards are limited - that's why we ended up building our own in PowerBI. Sorting and filtering in the UI still needs work. They've been receptive to feedback and we've gotten features added, but development can be slow. Review collected by and hosted on G2.com.

The usefulness of the tool. That's really about it. Review collected by and hosted on G2.com.

The program isn't very user-friendly. I have to try and remember what steps to follow because even the instructions aren't very clear. The last time I was supposed to review access, I never received the email for it and took some heat for not having it completed yet. I was only able to access it because I somehow found the Q1 review and was able to access it via that email. Review collected by and hosted on G2.com.

ZenGRC has allowed us to make major improvements in our compliance program through efficient sharing of evidence and mapping controls to various frameworks and standards. It allows our internal and external audit teams to access evidence directly from the audit requests, reducing the back and forth between users. Review collected by and hosted on G2.com.

ZenGRC should have an archive feature that allows you to archive old tasks and requests. Review collected by and hosted on G2.com.

Automating the work flow. It's so easy to do that and it's integrated with most of the softwares that we use. It's super easy to implement and we use it all the time ! Customer support is also really nice and has helped in giving swift responses to any questions we have about the large number of features available. Review collected by and hosted on G2.com.

none. Regular updates will be greatly appreciated Review collected by and hosted on G2.com.

It keeps track of the Q necesicites without me needing to set reminders on my calendar or notes and the requirements tend to be done pretty quickly. Review collected by and hosted on G2.com.

The UI is not the best, utilitarian at best and doesn't have a dark mode. Review collected by and hosted on G2.com.

I like being able to see what documents I've added for each control for times when I may have missed importing one of them. It's also easy to access via SSO. Review collected by and hosted on G2.com.

I don't have anything I dislike about ZenGRC. Review collected by and hosted on G2.com.

Modern user interface, end-to-end risk & compliance management platform capabilities Review collected by and hosted on G2.com.

Lack of advanced reporting and analytics Review collected by and hosted on G2.com.

It maintains a strong relationship with the stakeholders by keeping all the records in order. Review collected by and hosted on G2.com.

It is not ideal for complex kind of workflows where the specialized report is needed Review collected by and hosted on G2.com.

It is easy to use, customisable tool that can manage multiple compliance initiatives. Review collected by and hosted on G2.com.

ZenGRC has limited reporting capabilities. Review collected by and hosted on G2.com.

Zen is very user friendly when conducting ISO 27001 audits for internal reviews. Review collected by and hosted on G2.com.

There is not already an established integration with Service Now. Review collected by and hosted on G2.com.