SAI360 Reviews & Product Details

What I like most about SAI360 is that it brings a wide range of features into a single platform, which makes compliance and risk management feel more connected and far less fragmented. Ease of use is another standout: despite the platform’s depth, moving through policies, training modules, and risk dashboards feels intuitive once you’ve had a little time to get familiar with it. I also found the implementation process smoother than I expected, with clear guidance that helped me integrate it quickly into my daily routine. Because I rely on it 12–13 times a day, consistency and reliability are essential, and it rarely lets me down. The integration capabilities are strong as well, letting me connect it with other tools I use without needing constant manual updates. Lastly, the customer support team adds real value—they’re responsive and knowledgeable, which makes the overall experience feel well supported and efficient. Review collected by and hosted on G2.com.

One thing I dislike about SAI360 is that the interface can feel dated at times, which makes navigating complex compliance tasks less smooth than I’d like. Although the implementation process was manageable overall, some of the more advanced features took extra effort to fully understand, which slowed my initial adoption. Because I use the platform 12–13 times a day, the occasional lag or slower response is noticeable and can interrupt my workflow.

The reporting and analytics tools are functional, but they don’t always provide the level of insight I need for more strategic decision-making. Integrations generally work well, yet connecting with niche or less common systems can require additional time and troubleshooting. Overall, while the customer support team is helpful, I wish the platform itself felt more modern and streamlined to better match the reliability of the people behind it. Review collected by and hosted on G2.com.

The no code function is good for fixing workflows without having to call a developer and the support team also answers me which is very unusual. I am able to connect multiple items such as risk and asset and it has not crashed. It is simple to use and easy to find your way around, as long as you don’t overcomplicate things. Review collected by and hosted on G2.com.

It was a nightmare to create an entire dashboard by myself. I spent countless hours on creating it. Honestly I’m still upset about it. It is overpriced for what it does. The learning curve is high. I absolutely hate the redirect feature. It just seems old school. Why does it take me forever to format percentages correctly in the calculations? Review collected by and hosted on G2.com.

I was worried that it would cause me to lose what I uploaded or somehow malfunction; however it worked fine. Also the connection to microsoft office is fairly good. When I upload excel spreadsheets into SAI360 they update correctly and do not seem to damage anything in the process. And the support team also does a very good job with large file uploads and solving issues. Review collected by and hosted on G2.com.

The only major negative I have is the cost. I had to really push to get approval from management. It weirdly sometimes take forever to get help from support even though their support is quite good so they should probably work on this. The reporting could be improved upon, as well. If you have over 2,000 controls (which is the case for us), it takes a long time for the pages to load. Review collected by and hosted on G2.com.

UI is very user friendly and pleasing to the eye. Configuration possibilities are very open ended and allow for heavy customization. Client partnership allows access to development team and gives us input to the platform's future. Multiple use cases available makes it a true risk management platform. New features and capabilities constantly being released. Review collected by and hosted on G2.com.

Backend configuration is a bit of a learning curve. Advanced customization sometimes requires paying for professional services. Review collected by and hosted on G2.com.

The customizable widgets or the visualization tools it provides. Review collected by and hosted on G2.com.

if you are using it without a prior KT, the learning curve is very steep Review collected by and hosted on G2.com.

Main reason for the usage of SAI360 is its flexibility to create nearly any entity, with any attributes and to use them in by yourself created workflows, filter the entities in tables, dasboards, treeviews and design your own functionalities arround it. Review collected by and hosted on G2.com.

There is still potential to support configuration works with additional tools for example, for migration between environments, support for user rightsmanagement, archiving, anonymizsation and deleting of personal related data in instances of entities. options for module owners/admins, Microsoft Office integration for on premis clients , user section features. Review collected by and hosted on G2.com.

SAI360 has a broad content library that is global, diverse, relevant, current, and available in multiple languages. They take risk areas such as bribery, safety, harassment, and turns it into relatable and engaging content that is ever changing so that you can issue annual training that is not boring or repeatitive. They have full length courses as well as micro-learning segments to even short multimedia files to meet all your business needs. The best part of SAI360 is their customer support - it's by far exceptional. They have a team that is assigned to work with you - this includes; building a relationship with you, understanding your business, looking out for trends in your industry and regulatory changes for the places you conduct business. SAI360 is a true business partner. Review collected by and hosted on G2.com.

The only thing I wish SAI360 had more of is the number of new content being added to their library. Especially in some of the newer areas, such as sustainability. They certainly have added more to their government contracting library. Review collected by and hosted on G2.com.

We love how customizable this product is - we are able to build out each module with separate workflows that meet the needs of our organization. Review collected by and hosted on G2.com.

We eagerly anticipate some of their upgrades on search functionality and other changes that make the product more end-user friendly. Review collected by and hosted on G2.com.

It keeps the RAC audits organzied, easy of collecting data and turning that data into reportable information. Review collected by and hosted on G2.com.

It does take a while to understand the build within each module. It can be confusing to understand and maybe a little hard to make sure one is using the application to the full potential. Review collected by and hosted on G2.com.

Integrated business risk management is easily organized, especially for disaster recovery software and emergency mass notification system (EMNS) make SAI360 is a complete one-stop-center for business continuity management to readiying our business for distaster. Easy setup to create report templates for audit or analytics analysis. Review collected by and hosted on G2.com.

While SAI360 work perfectly for our needs in business continuity and management, things like compliance learning has steep learning curves that is challenging to master. Review collected by and hosted on G2.com.