What I like most about SAI360 is that it brings a wide range of features into a single platform, which makes compliance and risk management feel more connected and far less fragmented. Ease of use is another standout: despite the platform’s depth, moving through policies, training modules, and risk dashboards feels intuitive once you’ve had a little time to get familiar with it. I also found the implementation process smoother than I expected, with clear guidance that helped me integrate it quickly into my daily routine. Because I rely on it 12–13 times a day, consistency and reliability are essential, and it rarely lets me down. The integration capabilities are strong as well, letting me connect it with other tools I use without needing constant manual updates. Lastly, the customer support team adds real value—they’re responsive and knowledgeable, which makes the overall experience feel well supported and efficient.

The no code function is good for fixing workflows without having to call a developer and the support team also answers me which is very unusual. I am able to connect multiple items such as risk and asset and it has not crashed. It is simple to use and easy to find your way around, as long as you don’t overcomplicate things.

I was worried that it would cause me to lose what I uploaded or somehow malfunction; however it worked fine. Also the connection to microsoft office is fairly good. When I upload excel spreadsheets into SAI360 they update correctly and do not seem to damage anything in the process. And the support team also does a very good job with large file uploads and solving issues.