What I like best about Contentstack is its flexibility and scalability. The headless CMS approach makes it easy to manage content across multiple channels, while the user interface is intuitive and efficient for both developers and content editors. I also appreciate the strong API support and integrations, which make it easy to fit into modern workflows. Review collected by and hosted on G2.com.

One downside of Contentstack is that it can have a bit of a learning curve, especially for new users unfamiliar with headless CMS platforms. Some parts of the interface and workflows could be more intuitive. Additionally, pricing can be a concern for smaller teams, and certain advanced features may require more technical knowledge to fully utilize. Review collected by and hosted on G2.com.

I use Contentstack for managing our webpage. It helps me to manage and deliver content in a flexible and scalable way. I really like the flexibility and ease of managing content. The intuitive interface makes it easy to create or edit content without needing a lot of technical know-how, which saves time. I also appreciate how quickly the content can be published. Overall, the initial setup was very easy, and it's a better tool to manage content compared to what we used before. Review collected by and hosted on G2.com.

Some customization options or workflows could be more intuitive Review collected by and hosted on G2.com.

The simplicity of the platform stands out. I am working with content across Europe in around 25 languages, and Contentstack keeps everything structured and easy to manage. Review collected by and hosted on G2.com.

The ‘Go back’ functionality could be improved. I work with multiple language locales and switch between them very frequently. When I click the ‘Go back’ arrow, it often takes me through the previously viewed languages instead of returning to the previous content level, such as the page template. This means it can take several clicks to get back to the original entry I was working on. Review collected by and hosted on G2.com.

I appreciate Contentstack's ability to accelerate delivery while maintaining governance with its flexible, modular content modeling. The use of standardized reusable components ensures consistency without compromising speed. The operational advantage of scheduled publishing offers precise, low-risk releases. I find the headless, API-first architecture beneficial for true omnichannel reuse, which is crucial when planning multi-surface rollouts with one source of truth for web, app, and beyond. I also like how Contentstack adheres to MACH principles, making it easier to integrate with tools like analytics platforms, personalization engines, and commerce systems. The modular components' versatility is a big plus, allowing us to build pages and experiences efficiently. Scheduling publishes has streamlined our workflow, letting us plan releases ahead of time for precise content launches. The efficient cache invalidation ensures updated content reflects instantly, keeping our consultants informed with the most current information. Review collected by and hosted on G2.com.

Although localization is a core feature, there is complexity in managing localized content, with workflows that can be unintuitive. Localization for different markets is hidden under a dropdown, which complicates the process. Improving visibility into localization status would be beneficial. Review collected by and hosted on G2.com.

I like the layout and how we can compare different versions of all content published to the website. The search functionality has greatly improved, enabling me to find things more accurately. Since switching to Contentstack, there is a lot more flexibility in functionality and WYSIWYG features, which I appreciate. The process was a smooth transition even though it took a long time because of the data transfer. Review collected by and hosted on G2.com.

I find it frustrating that I have to estimate when the version was created. I wish there was a feature to narrow a version search by the creation date since there are seasonal changes that we make and it would be helpful to narrow down the search of when content was created or published. Review collected by and hosted on G2.com.

Contentstack makes it easy to manage and update a large, complex website without creating bottlenecks. The modular content approach is the biggest win for our team, we can make frequent changes, reuse components across pages, and launch updates quickly without heavy developer involvement. It’s flexible enough for custom needs but still approachable for non-technical users, which has made collaboration between marketing, content, and digital teams much more efficient. Review collected by and hosted on G2.com.

Some modules feel limited in flexibility, especially when more custom layouts or edge cases come up. There’s also no built-in ability to make direct HTML updates, which means more advanced changes still require developer support instead of being handled directly within the CMS. Review collected by and hosted on G2.com.

What I like most about Contentstack is how organized everything is. I kinda like how I can edit specific blocks that are important to me instead of looking at everything at once and trying to navigate a much larger piece of information. The fact that it's now in smaller, more digestible blocks makes changing things a lot easier. Review collected by and hosted on G2.com.

It's been hard to create templates that work the way that we want them to work. It creates a little bit of extra time because we don't have these templates. We have engineers who work on it who haven't cracked the right way to create templates. So sometimes we have to start things from scratch instead of other solutions where we've been able to draft templates and build out these workflows faster. Review collected by and hosted on G2.com.

I'm a huge fan of Contentstack. I really appreciate its headless architecture and modular approach, which allows us to integrate existing products seamlessly. It enables us to have omnichannel marketing that we've never had before. I find the interface easy to work with, and the headless CMS is great. I love the simple core of Contentstack as a content database with great publishing capabilities. It allows non-engineers to publish content and marketers to keep the site up to date. Contentstack does this core function very well, and everything else is extra. Review collected by and hosted on G2.com.

There needs to be more work with AI, but I actually think that it works pretty well for an AI workflow as is. Review collected by and hosted on G2.com.

Onboarding with Contentstack has been super smooth and collaborative. Any feedback or emails we share are well received and acknowledged by both the customer support team and the customer success manager, which strengthens our trust. Review collected by and hosted on G2.com.

The UI changes aren’t always appealing, but there has been a lot of improvement in this area over the last two years. That said, running into limitations around locale count setup and the number of fields allowed in a content type is a bit concerning. Publishing heavy pages with multiple references sometimes slows the system Review collected by and hosted on G2.com.

I use Contentstack for content writing practices, especially for writing company policies and creating user-friendly and customer support-friendly articles. It has definitely made my work easier by providing a structured format. I also appreciate that it saves information well, so I don't have to write everything from scratch and can refer to previously created sections easily. Contentstack has a very user-friendly interface. Review collected by and hosted on G2.com.

Technical glitches. Recently, I've noticed that it takes a lot of time to publish a particular article. It rolls back to the way it was and the changes are left behind. Review collected by and hosted on G2.com.