# Contentstack Reviews **Vendor:** Contentstack **Category:** [Headless CMS Software](https://www.g2.com/categories/headless-cms) **Average Rating:** 4.4/5.0 **Total Reviews:** 303 ## About Contentstack Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand governance (Content Cloud), real-time customer data, omnichannel personalization (Data Cloud) and autonomous AI orchestration (Agent OS) into one unified system. While many organizations adopted headless CMS or standalone AI tools expecting transformation, they often found themselves managing disconnected systems and manual workflows. Contentstack helps enterprises move beyond that complexity by connecting content, data and AI in a way that makes digital experiences faster to launch, easier to manage and more adaptive in real time. Leading brands including Steve Madden, LG Electronics, Subaru of America, Dolce & Gabbana, 1-800-Flowers, Decathlon, and Caesars Entertainment rely on Contentstack to reduce operational friction and deliver personalized, scalable digital experiences with confidence. The company is known for its customer-first culture and commitment to the communities it serves through the Contentstack Cares program. Learn more at https://www.contentstack.com. ## Contentstack Pros & Cons **What users like:** - Users find Contentstack to be **incredibly user-friendly** , enhancing their efficiency and streamlining website management tasks. (59 reviews) - Users value the **flexibility and efficiency** of Contentstack, making content management straightforward and hassle-free. (48 reviews) - Users love the **intuitive UI** of Contentstack, enabling efficient management and easy content updates without technical expertise. (39 reviews) - Users value the **flexibility** of Contentstack, enabling efficient website management and easy integration with various platforms. (31 reviews) - Users love the **user-friendly interface and advanced features** of Contentstack, enhancing content creation and management. (28 reviews) - Users appreciate the **user-friendly interface** of Contentstack, noting the easy navigation and excellent support resources. (23 reviews) - Customizability (22 reviews) - Users value the **easy integration** capabilities of Contentstack, enhancing collaboration between developers and authors seamlessly. (22 reviews) - Easy Integrations (20 reviews) - Simple (20 reviews) **What users dislike:** - Users feel that **notification of changes** in Contentstack could be more timely and customizable for better experience. (29 reviews) - Users express frustration over **limited features** , feeling the system lacks essential controls and roadmap responsiveness. (17 reviews) - Users express frustration over **missing features** in Contentstack, particularly related to document creation and roadmap suggestions. (16 reviews) - Users find the **limited customization** frustrating, as it restricts flexibility and feature incorporation in their workflows. (15 reviews) - Users find the **learning curve steep** , noting it can be overwhelming and requires time to master. (14 reviews) - Difficulty (13 reviews) - Editing Issues (13 reviews) - Editing Difficulties (12 reviews) - Editor Limitations (12 reviews) - Users find the **difficult usability** of Contentstack overwhelming, complicating decision-making and hindering effective content management. (11 reviews) ## Contentstack Reviews ### 1. Flexible, Scalable Headless CMS with an Intuitive UI and Strong API Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Paweł K. | Koordynator zespołu, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Contentstack?** What I like best about Contentstack is its flexibility and scalability. The headless CMS approach makes it easy to manage content across multiple channels, while the user interface is intuitive and efficient for both developers and content editors. I also appreciate the strong API support and integrations, which make it easy to fit into modern workflows. **What do you dislike about Contentstack?** One downside of Contentstack is that it can have a bit of a learning curve, especially for new users unfamiliar with headless CMS platforms. Some parts of the interface and workflows could be more intuitive. Additionally, pricing can be a concern for smaller teams, and certain advanced features may require more technical knowledge to fully utilize. **What problems is Contentstack solving and how is that benefiting you?** Contentstack solves the problem of managing and delivering content across multiple platforms from a single source. By using a headless CMS approach, it separates content from presentation, which gives us more flexibility in how and where we publish. This benefits us by improving efficiency, enabling faster updates, and allowing our team to scale content operations without being tied to a specific frontend or technology stack. ### 2. Intuitive and Flexible Content Management **Rating:** 4.0/5.0 stars **Reviewed by:** Karolina R. | Content Editor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Contentstack?** I use Contentstack for managing our webpage. It helps me to manage and deliver content in a flexible and scalable way. I really like the flexibility and ease of managing content. The intuitive interface makes it easy to create or edit content without needing a lot of technical know-how, which saves time. I also appreciate how quickly the content can be published. Overall, the initial setup was very easy, and it's a better tool to manage content compared to what we used before. **What do you dislike about Contentstack?** Some customization options or workflows could be more intuitive **What problems is Contentstack solving and how is that benefiting you?** I use Contentstack for managing and delivering content flexibly and scalably. Its intuitive interface makes editing easy, saving time, and the quick publishing feature is invaluable. It's a better tool with more options compared to what we used before. ### 3. Simple, Structured Content Management Across 25 Languages **Rating:** 4.0/5.0 stars **Reviewed by:** Pawel S. | Senior Digital Project Leader, Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Contentstack?** The simplicity of the platform stands out. I am working with content across Europe in around 25 languages, and Contentstack keeps everything structured and easy to manage. **What do you dislike about Contentstack?** The ‘Go back’ functionality could be improved. I work with multiple language locales and switch between them very frequently. When I click the ‘Go back’ arrow, it often takes me through the previously viewed languages instead of returning to the previous content level, such as the page template. This means it can take several clicks to get back to the original entry I was working on. **What problems is Contentstack solving and how is that benefiting you?** Managing content across multiple languages can be tricky, but Contentstack makes it simple and efficient. It saves time, is easy to use, and publications happen quickly. It is smooth and responsive, so it doesn’t cause delays or frustration, which is a game changer. **Official Response from Bianca Anderson:** > Hi Pawel, Appreciate you sharing this. It’s great to hear Contentstack is helping your team manage content across 25 languages in a structured and efficient way, and that the platform has helped make publishing smooth and responsive. Thanks as well for the feedback on the “Go back” functionality when working across locales. Input like this helps us continue improving workflows for teams managing complex multilingual content. Thanks again for sharing your experience and for being part of the Contentstack community! ### 4. Enhances Content Management and Publishing Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** George G. | Digital Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Contentstack?** I appreciate Contentstack's ability to accelerate delivery while maintaining governance with its flexible, modular content modeling. The use of standardized reusable components ensures consistency without compromising speed. The operational advantage of scheduled publishing offers precise, low-risk releases. I find the headless, API-first architecture beneficial for true omnichannel reuse, which is crucial when planning multi-surface rollouts with one source of truth for web, app, and beyond. I also like how Contentstack adheres to MACH principles, making it easier to integrate with tools like analytics platforms, personalization engines, and commerce systems. The modular components' versatility is a big plus, allowing us to build pages and experiences efficiently. Scheduling publishes has streamlined our workflow, letting us plan releases ahead of time for precise content launches. The efficient cache invalidation ensures updated content reflects instantly, keeping our consultants informed with the most current information. **What do you dislike about Contentstack?** Although localization is a core feature, there is complexity in managing localized content, with workflows that can be unintuitive. Localization for different markets is hidden under a dropdown, which complicates the process. Improving visibility into localization status would be beneficial. **What problems is Contentstack solving and how is that benefiting you?** Contentstack solves content management challenges, enhances scalability, and publishing efficiency. It provides versatility with modular components, streamlines workflow with scheduled publishing, and ensures content freshness with cache invalidation, improving consistency and flexibility. **Official Response from Bianca Anderson:** > Thank you for your thoughtful feedback and for sharing your experience migrating to Contentstack! It’s great to know your migration from Contentful went smoothly , that’s exactly the kind of agility we aim to deliver. We appreciate your feedback on documentation and onboarding. Our team is actively enhancing our documentation with deeper examples and best practices, and we also encourage you to explore Contentstack Academy , our free, on-demand learning hub with guided courses to help teams build confidence and master new capabilities at their own pace. Thank you again for trusting Contentstack to power your digital content operations. ### 5. Flexible Functionality with Some Search Limitations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Contentstack?** I like the layout and how we can compare different versions of all content published to the website. The search functionality has greatly improved, enabling me to find things more accurately. Since switching to Contentstack, there is a lot more flexibility in functionality and WYSIWYG features, which I appreciate. The process was a smooth transition even though it took a long time because of the data transfer. **What do you dislike about Contentstack?** I find it frustrating that I have to estimate when the version was created. I wish there was a feature to narrow a version search by the creation date since there are seasonal changes that we make and it would be helpful to narrow down the search of when content was created or published. **What problems is Contentstack solving and how is that benefiting you?** I use Contentstack to enable website functions, manage promo codes, and modify UX features. It solves problems related to website functionality and appearance, allowing easy management through one system. The version comparison identifies changes, and the improved search helps find content accurately. **Official Response from Bianca Anderson:** > Hi there, Thank you for your valuable feedback on Contentstack! We truly appreciate you taking the time to share your experience. We're delighted to hear that you're finding the layout, version comparison, improved search functionality, flexibility, and WYSIWYG features beneficial, and that your transition to Contentstack was smooth. It's great to know that Contentstack is effectively helping you with website functions, promo code management, and UX modifications, ultimately streamlining your content management. We also appreciate your candid feedback regarding the challenge of estimating version creation dates and your desire for a feature to narrow version searches by creation date. We understand how crucial this functionality can be for managing seasonal changes and efficiently locating specific content versions. Your feedback is incredibly valuable to us, and we are constantly working to enhance our platform based on user suggestions. We're committed to making Contentstack even better, and insights like yours are essential in guiding our development efforts. Thank you again for being a Contentstack customer! ### 6. Modular Content That Keeps Complex Sites Moving Fast **Rating:** 4.0/5.0 stars **Reviewed by:** Paul S. | Professional Triathlete, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Contentstack?** Contentstack makes it easy to manage and update a large, complex website without creating bottlenecks. The modular content approach is the biggest win for our team, we can make frequent changes, reuse components across pages, and launch updates quickly without heavy developer involvement. It’s flexible enough for custom needs but still approachable for non-technical users, which has made collaboration between marketing, content, and digital teams much more efficient. **What do you dislike about Contentstack?** Some modules feel limited in flexibility, especially when more custom layouts or edge cases come up. There’s also no built-in ability to make direct HTML updates, which means more advanced changes still require developer support instead of being handled directly within the CMS. **What problems is Contentstack solving and how is that benefiting you?** Contentstack helps us stay fast and agile while managing a high-volume, frequently changing website. It allows us to spin up and update event pages quickly, keep content structured and consistent, and respond to changes without slowing down or relying heavily on engineering. That speed and flexibility are especially valuable for supporting time-sensitive events and campaigns. **Official Response from Bianca Anderson:** > Hi Paul, thank you for the thoughtful review. We’re glad to hear Contentstack is supporting high-volume, time-sensitive initiatives so effectively. We also appreciate the candid feedback on module flexibility and advanced customization. Expanding component management and flexibility is an area of active investment for us, with enhancements rolling out this year to better support custom layouts. Thanks again for sharing your experience! ### 7. Organized Workflow, But Lacks Template Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Kevin R. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Contentstack?** What I like most about Contentstack is how organized everything is. I kinda like how I can edit specific blocks that are important to me instead of looking at everything at once and trying to navigate a much larger piece of information. The fact that it's now in smaller, more digestible blocks makes changing things a lot easier. **What do you dislike about Contentstack?** It's been hard to create templates that work the way that we want them to work. It creates a little bit of extra time because we don't have these templates. We have engineers who work on it who haven't cracked the right way to create templates. So sometimes we have to start things from scratch instead of other solutions where we've been able to draft templates and build out these workflows faster. **What problems is Contentstack solving and how is that benefiting you?** I use Contentstack to maintain order with checklists and processes that are editable, making it easier to navigate and change workflows for different situations. **Official Response from Bianca Anderson:** > Hi Kevin, Thank you for sharing your feedback on G2! We're really happy to hear that you find Contentstack's organized workflow and modular content approach beneficial for making changes efficiently and managing your processes. We also appreciate your candid feedback regarding template creation. We understand how crucial effective templates are for streamlining workflows, and we're sorry to hear this has been a challenge for your team. We want to ensure your engineers have all the support they need. We highly recommend our Contentstack Developer Certification learning path in the Academy. It's a comprehensive guide that covers everything needed to master development on our platform and build flexible, powerful templates. You can find the learning path here: https://www.contentstack.com/academy/learning-paths/contentstack-developer-certification Thanks again for your valuable input. We're committed to helping you and your team get the most out of Contentstack! ### 8. Streamlined Experience with Powerful CMS **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon S. | Sr. Product Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Contentstack?** I'm a huge fan of Contentstack. I really appreciate its headless architecture and modular approach, which allows us to integrate existing products seamlessly. It enables us to have omnichannel marketing that we've never had before. I find the interface easy to work with, and the headless CMS is great. I love the simple core of Contentstack as a content database with great publishing capabilities. It allows non-engineers to publish content and marketers to keep the site up to date. Contentstack does this core function very well, and everything else is extra. **What do you dislike about Contentstack?** There needs to be more work with AI, but I actually think that it works pretty well for an AI workflow as is. **What problems is Contentstack solving and how is that benefiting you?** Contentstack's headless architecture lets us integrate our existing products seamlessly, supporting omnichannel marketing. It's an easy interface and creates automation tools, allowing non-engineers to publish content and keep sites updated efficiently. **Official Response from Bianca Anderson:** > Hi Brandon, Thank you so much for taking the time to share such a thoughtful and detailed review! We're thrilled to hear that you're a huge fan and that our headless architecture and modular approach are helping you achieve your omnichannel marketing goals. We also appreciate your feedback on AI. We are heavily invested in this area. We're constantly enhancing our capabilities, and you can see the full scope of what we offer on our product page: https://www.contentstack.com/platforms/ai. Thanks again for being a part of the Contentstack community! ### 9. Smooth, Collaborative Onboarding with Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Contentstack?** Onboarding with Contentstack has been super smooth and collaborative. Any feedback or emails we share are well received and acknowledged by both the customer support team and the customer success manager, which strengthens our trust. **What do you dislike about Contentstack?** The UI changes aren’t always appealing, but there has been a lot of improvement in this area over the last two years. That said, running into limitations around locale count setup and the number of fields allowed in a content type is a bit concerning. Publishing heavy pages with multiple references sometimes slows the system **What problems is Contentstack solving and how is that benefiting you?** We wanted to move from two legacy systems to a modern headless CMS and migrate a huge volume of data, but it wasn’t a simple “as-is” lift-and-shift. CS architects and support assisted us to navigate the process and work through the added complexities along the way. ### 10. User-Friendly Interface, Makes the life of writers easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Contentstack?** I use Contentstack for content writing practices, especially for writing company policies and creating user-friendly and customer support-friendly articles. It has definitely made my work easier by providing a structured format. I also appreciate that it saves information well, so I don't have to write everything from scratch and can refer to previously created sections easily. Contentstack has a very user-friendly interface. **What do you dislike about Contentstack?** Technical glitches. Recently, I've noticed that it takes a lot of time to publish a particular article. It rolls back to the way it was and the changes are left behind. **What problems is Contentstack solving and how is that benefiting you?** Contentstack makes my writing easier by providing a structured format. It lets me save and reuse information, avoiding repeated work. Its user-friendly interface is interesting, even for non-technical users. I can format different texts and embed data easily. ### 11. Fast and User-Friendly Digital Migration Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey B. | Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Contentstack?** I like Contentstack for its ease of building, which allows me to work faster. The alignment and ability for partners to search content are also helpful. We switched to Contentstack because of its ease of usability for end-users, and the initial setup was great. **What do you dislike about Contentstack?** Nothing at this time. I think Contentstack is great for my needs. **What problems is Contentstack solving and how is that benefiting you?** I use Contentstack for digital migration, which solves alignment and content search for partners. I like its ease of building, which helps me work faster. We switched due to its usability for end-users. **Official Response from Bianca Anderson:** > Hi Stacey, Thank you for sharing your experience with Contentstack! We're thrilled to hear that you find our platform fast and user-friendly for digital migration. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help! ### 12. Clear and Quick for Fixes, but Needs Better Preview and Training Support **Rating:** 3.0/5.0 stars **Reviewed by:** Francesca C. | Associate Digital Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Contentstack?** I like that it's clear, simple and quick to use. If I have to make a quick fix, it takes me seconds. **What do you dislike about Contentstack?** That I can't have a preview of what I'm doing, it can become a bit messy when I work with many section of the website. I also did not get a great training on it and I feel that the company could support more with that. **What problems is Contentstack solving and how is that benefiting you?** It makes fixing issues quite easy and quick. The integration with brightcove is great as it's super quick **Official Response from Bianca Anderson:** > Hi Francesca, Thank you for taking the time to leave a review! We're delighted to hear that you find Contentstack clear, simple, and quick for making fast fixes. We understand your feedback regarding previews and training, and we want to help. For previews, Contentstack does offer robust live preview capabilities, including Visual Editor, that allow you to see your changes in real-time as you edit. This feature might need to be enabled for your specific setup. We recommend checking out our documentation on Live Preview or speaking with your development team to ensure you have access to it. It should solve the messiness you're experiencing when working on multiple sections! Regarding your second point, you are absolutely right that great training is key. We have a comprehensive free resource, the Contentstack Academy with learning paths designed for every role. For your needs, we highly recommend the CMS Content Manager Certification learning path. It will help you master the platform and discover features you may not be aware of. You can explore all our learning paths here: https://www.contentstack.com/academy We are grateful for your feedback as it helps us improve. We hope these resources empower you to get even more out of Contentstack ### 13. Efficient Multi-Site Management with Instant Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Rezwan I. **Reviewed Date:** February 17, 2026 **What do you like best about Contentstack?** I used Contentstack as a headless CMS tool for a project. With ContentStack, it is quite easy to manage three different sites from a single stack, which is very helpful. I appreciate how quick and simple it is to see changes in ContentStack reflected in the UI without needing to publish the page. The different content type options are great, helping to create content types that can be used across different pages. I also found the initial setup straightforward, especially when using the Settings option to get different keys and values. **What do you dislike about Contentstack?** Sometimes the Live Preview is a bit slow to respond to the changes. If it could be improved to load a bit earlier, that would be great. **What problems is Contentstack solving and how is that benefiting you?** I use ContentStack to manage three different sites easily from a single stack. It quickly shows changes without needing to publish pages. The content type option lets me create content for different pages. **Official Response from Bianca Anderson:** > Hi Rezwan, Thanks for the great review. We're glad to hear Contentstack has helped you efficiently manage multiple sites from a single stack and quickly see content changes reflected in the experience. We also appreciate the feedback on Live Preview performance. It may be helpful to connect with your Customer Success Manager to review your setup and see if there are ways to improve preview responsiveness. Thanks again for sharing your experience and for being part of the Contentstack community. ### 14. Solid Support, Steep Learning Curve **Rating:** 3.5/5.0 stars **Reviewed by:** Bart R. | Lead Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Contentstack?** I use Contentstack as a CMS for our website and especially appreciate the good support. When we had an issue with easily copying content including translations, Contentstack added a feature within a few months that makes this possible. We also received help to work together on a workaround. **What do you dislike about Contentstack?** I find the learning curve for Contentstack high for both developers and content editors. Editors are used to WYSIWYG experiences. Contentstack doesn't really help with this because it is a headless CMS. Previews and visual builder are configurable, but they don't work seamlessly. The lack of good direct feedback in the editor means that you often have to publish and check how the content behaves on the site. The initial setup was fine, but unfortunately, Google Cloud Platform was not available in Europe at the time of installation. **What problems is Contentstack solving and how is that benefiting you?** Contentstack allows us to build our own front-end based on our design system, which is advantageous when working with multiple languages and editors. It offers the ability to create sections that can be added by anyone, without technical knowledge. **Official Response from Bianca Anderson:** > Hi Bart, Thank you for the thoughtful review. We're glad to hear our support team was able to help and that the new feature for copying content and translations improved your workflow. We also appreciate your feedback on the learning curve and preview experience. If helpful, you can explore tutorials and best practices in the Contentstack Academy: https://www.contentstack.com/academy Thanks again for sharing your perspective and for being part of the Contentstack community. ### 15. Efficient Content Management with Room for Improved Bulk Editing **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed R. | Senior Software Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Contentstack?** I use Contentstack for my daily project activities, including managing homepage and category pages, which makes my tasks significantly more manageable. The platform excels in scheduling, allowing me to plan content deployments in advance, making the process smooth and stress-free. Its scheduling feature is particularly valuable as it ensures timely and reliable publication of updates without needing constant supervision. The user-friendly interface and structured workflows of Contentstack enhance my ability to perform quick content updates and manage multiple entries efficiently, reducing the dependency on developers and minimizing the risk of errors. I appreciate how it centralizes content management, eliminating manual intervention and promoting a streamlined workflow. The version control and scheduling features contribute to maintaining content consistency and alignment with brand guidelines. Furthermore, Contentstack smoothly integrates with tools like Jira, Figma, and Google Analytics, augmenting its efficiency in managing content from creation to publication. The overall setup was intuitive and quickly understood, backed by clear documentation and responsive support. Switching from Salesforce CMS to Contentstack for its flexibility and faster management has been a positive change, substantially enhancing our agility in content management. **What do you dislike about Contentstack?** While Contentstack is a powerful and user-friendly platform, I feel that some areas could be improved to enhance the overall experience. For instance, the bulk editing feature needs to be more intuitive. Currently, managing a large number of entries or components necessitates opening each one individually, which can be time-consuming, especially for projects involving frequent content updates like seasonal homepage banners or campaign pages. A more robust bulk editing capability, such as the ability to modify fields and publish multiple entries at once, would save a significant amount of time and reduce manual effort. Additionally, navigating large sets of entries could be streamlined. When handling multiple content types or entries across environments, finding specific items sometimes requires several clicks. Enhancements like advanced filtering, custom views, or advanced searches with saved queries could make locating and updating content more efficient. **What problems is Contentstack solving and how is that benefiting you?** I use Contentstack to streamline content management, centralizing updates and releases, reducing dependency on developers, allowing accurate scheduled publishing, and focusing more on creativity. It enhances workflow efficiency with scheduling and version control, reducing manual effort and minimizing deployment errors. **Official Response from Bianca Anderson:** > Thank you for your positive feedback! We're thrilled to hear that Contentstack has streamlined your workflows and improved your content delivery. Our support team is dedicated to providing responsive and helpful assistance, and we're glad to hear they've made a positive impact. ### 16. More Than Just A CMS **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Contentstack?** I have used many CMSs as a website editor, and Contentstack does a great job of offering flexibility without being overly complicated to learn. I use Contentstack every day for multiple websites and have had to train employees to use it. Overall, it is pretty intuitive. **What do you dislike about Contentstack?** More recently, I have been diving into Contentstack's Personalize tool to run A/B split tests and audience segmentation. It is great that the CMS offers these features, but since they are relatively new, they could use significant improvements in usability, metrics, and the process for ending experiments. **What problems is Contentstack solving and how is that benefiting you?** Contentstack solves the need for a CMS that supports complex web design while remaining easy to use for content editors. It is also more than just a headless CMS, it is starting to offer a lot of new features for following a user's journey and being able to experiment/cater to those users. **Official Response from Bianca Anderson:** > Hi there, Thanks for sharing your experience and for using Contentstack across multiple sites. We're glad to hear the platform has been intuitive for your team while still supporting complex digital experiences. We also appreciate your feedback on Personalize. Our team continues to improve experimentation, usability, and analytics. If helpful, you can explore more resources and best practices here: https://www.contentstack.com/academy/product/personalize Thanks again for the thoughtful review and for being part of the Contentstack community. ### 17. User-Friendly and Intuitive, Best for Website Management **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos L. | E-commerce manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Contentstack?** I find Contentstack to be an invaluable tool for my day-to-day work, primarily due to its user-friendly nature. Although it may not seem intuitive at first, it becomes quite easy to navigate over time, making it a reliable asset in managing our website's build and operations. I had some experience with other similar tools, but Contentstack stands out as the best, offering significant advantages compared to the alternatives I've tried. Moreover, the initial setup process was straightforward and intuitive, even without prior experience, enhancing my overall efficiency. It's also worth noting that despite its sophisticated capabilities, Contentstack integrates well with other software like Talon One and Yotpo, which further streamlines my workflow. **What do you dislike about Contentstack?** I find the notification of changes in Contentstack could be improved. A couple of weeks back, the interface changed slightly, which wasn't a huge issue, but it would be better if they could send notifications or emails discussing these changes before they happen, rather than after. **What problems is Contentstack solving and how is that benefiting you?** I use Contentstack for building and managing our website; it's user-friendly and intuitive, enhancing my daily workflow despite initial learning curves. **Official Response from Bianca Anderson:** > We understand your concern about the constant changes and we are continuously working to ensure that all updates are improvements for our users. Thank you for your feedback. ### 18. Way easier to make your own and learn to use than other CMS products **Rating:** 3.5/5.0 stars **Reviewed by:** Karli S. | Digital Community Engagement Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Contentstack?** Contentstack offers a LOT of the capabilities I used to have to research, implement, test and continuously update and manage through plug-ins when my site ran on Wordpress. It's nice having everything available just from Contentstack's product line. It's much easier for my small team to manage the backend as admins and set up workflows. We brought in a new hire right after we moved to Constentack and asked him to become our subject matter expert on it. There were tons of courses and resources available directly from Contenstack to quickly get him up to speed and rock and rolling. **What do you dislike about Contentstack?** There are a few things that seem standard for a CMS that we have had to ask our dev team to work with Contentstack to deploy. **What problems is Contentstack solving and how is that benefiting you?** Dependence on internal dev team is lessening now that we can manage our site through COntentstack (versus Wordpress which required more dev work to do what we needed the site to do and was ALWAYS breaking and needing plug-in updates). **Official Response from Bianca Anderson:** > We're thrilled to hear that Contentstack has made managing your site easier and more efficient for your team! We appreciate your feedback on areas for improvement and will work closely with our dev team to address any standard CMS features that may be missing. Our goal is to provide a seamless experience for our users, and we value your input in helping us achieve that. If you have any specific requests or suggestions, please feel free to reach out to our support team. Thank you for choosing Contentstack, and we look forward to continuing to support your digital needs. ### 19. Fast Updates, Seamless Locale Switching **Rating:** 5.0/5.0 stars **Reviewed by:** Christian J. | Marketing Communications & Promotions Coordinator **Reviewed Date:** April 14, 2026 **What do you like best about Contentstack?** I like using Contentstack because updates are fast, and it's easy to switch between locales for updates. I find it valuable that if I know the entry name, I can edit one locale and quickly move to the next. What I consider 'fast' is how quickly updates sync to the storefront compared to our old CMS. **What do you dislike about Contentstack?** More previews functionality while editing. It would be good to have a dynamic preview. **What problems is Contentstack solving and how is that benefiting you?** I use Contentstack for managing content across many regional markets. It allows timed and quick publication of materials, which aligns with our active launch schedule. Updates sync quickly, and it's easy to switch between locales, much faster than our old CMS. ### 20. Streamlines Content Management with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Sylwia S. | Senior Digital Project Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Contentstack?** I enjoy that Contentstack is an advanced tool. It helps to integrate all our websites in one place, making it easy to manage all of them at once. I also find it easy to copy components between them. Basically, it provides everything we need. **What do you dislike about Contentstack?** Sometimes we need personalized solutions that are specific for our business, and I wish to have more personalized solutions that are easy to develop from your side. It would be nice to get them quicker. **What problems is Contentstack solving and how is that benefiting you?** Contentstack helps integrate all our websites in one place and is easy to manage. We can manage all sites at once and copy components between them. ### 21. Love the Scheduled Content Changes, Still Room to Grow **Rating:** 3.5/5.0 stars **Reviewed by:** Kyla S. | EcommerceTeam Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Contentstack?** The platform has given us the ability to schedule content changes to our website. **What do you dislike about Contentstack?** I do not like that when I am making changes I cannot see what the layout looks like until I publish the changes. I would prefer to see the page rendered as it would be on the site to get an idea for the look and feel as I am working. **What problems is Contentstack solving and how is that benefiting you?** It has allowed us to publish changes to our website at scheduled times, giving us more flexibility and taking away the need for someone to be awake to manually publish changes. **Official Response from Bianca Anderson:** > Hi Kyla, Thanks for sharing your feedback. We're glad the scheduled publishing capabilities have helped your team plan updates more easily without needing someone to manually push changes live. We also appreciate the input on previewing page layouts during editing. Feedback like this helps us continue improving the authoring experience. Thanks again for your review and for being part of the Contentstack community. ### 22. Scalable CMS with Intuitive Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Pierre B. **Reviewed Date:** February 04, 2026 **What do you like best about Contentstack?** I like that Contentstack scales easily as we grow and allows our teams to create, structure, and update content independently across multiple digital channels and platforms. Its simple and intuitive user experience makes it easy for editors to use, while also providing the flexibility to customize it to our specific workflows and integrations. The way it helps power scalable, multilingual, and multi-brand experiences is also valuable. **What do you dislike about Contentstack?** I would like to have a better way to migrate branches to another branch, such as copying the whole main, including assets, to the develop branch. The bulk import and export, including assets, could be improved. **What problems is Contentstack solving and how is that benefiting you?** I use Contentstack to manage and deliver content across digital channels. It lets teams update content independently, offering flexibility and scalability for multilingual, multi-brand experiences, and enables developers and editors to work in parallel. **Official Response from Bianca Anderson:** > Hi Pierre, Appreciate you taking the time to share this. It’s great to hear Contentstack is helping your teams scale content across channels while enabling editors and developers to work in parallel. Thanks as well for the feedback on branch migration and bulk import/export with assets. Input like this helps us continue improving workflows for teams managing complex content operations. Thanks again for sharing your experience and for being part of the Contentstack community. ### 23. Safe Publishing Workflow with a Friendly, Reliable Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Contentstack?** I like that even if I make a change, it does not become live instantly, so in case of any accidents I can always revert and only once I am sure, then I publish and THEN the change is instant. Also, it is an extremely friendly interface and it almost never glitches. **What do you dislike about Contentstack?** Sometimes it's connection with other platforms glitches (we had an issue with brightcove recently and that took a while to be fixed) & the storage could be bigger (we had to change image format for all images to accomodate it) **What problems is Contentstack solving and how is that benefiting you?** Fast publishing (no need for synchronisation, I just publish and all is good to go), if I need an asset link for html, I can just upload any size file and I will get a link - no need to choose a specific type of asset/image. ### 24. Contentstack: Where Flexibility Meets Complexity **Rating:** 5.0/5.0 stars **Reviewed by:** Ufraa K. | Assistant Manager in Digital Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Contentstack?** As a CMS, it performs at impressive speed, making both content management and updates efficient. Changes are reflected on the live site almost instantly, which I find very convenient. **What do you dislike about Contentstack?** Limits on extensions, custom fields, workflows, assets etc. **What problems is Contentstack solving and how is that benefiting you?** As a headless CMS, it allows us to create content once and distribute it seamlessly to different channels—websites, apps, and even digital touchpoints like kiosks or screens—without duplicating effort. This centralized content structure saves time, reduces inconsistencies, and makes updates much faster. The modular content modeling is also a big benefit. It gives both developers and content teams the flexibility to build structured components, which improves reusability and speeds up campaign launches. For our team, the biggest advantage has been: A clear separation between content creation and presentation, which gives marketing more autonomy while keeping development agile. Easier collaboration between multiple stakeholders through workflows and role-based permissions. Faster time-to-market for new pages or campaigns since we can update content without waiting for code deployments. **Official Response from Bianca Anderson:** > Thank you for taking the time to share your experience with Contentstack! We’re thrilled to hear that the platform’s speed and near-instant publishing have made your day-to-day content operations more efficient. We also appreciate your feedback around limits on extensions, custom fields, workflows, and assets. Our product team is continually exploring ways to expand flexibility while keeping performance and stability high, so insights like yours are incredibly valuable as we prioritize future enhancements. Thank you again for being part of the Contentstack community! ### 25. Reliable, flexible CMS **Rating:** 4.5/5.0 stars **Reviewed by:** Kirsty D. | Senior Digital Executive, Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Contentstack?** The flexibility. Overall, it is a good CMS in terms of being able to develop it and mould it into what you need to fit your requirements and support the business. It has a good amount of features available and if something is not available, it's likely it can be developed and added. **What do you dislike about Contentstack?** Search function does not work very well when you have the amount of content that we do on our system. It can sometimes take a while to find the piece of content you're looking for. **What problems is Contentstack solving and how is that benefiting you?** Contentstack allows you to mould our site to fit the firm's requirements e.g. if we want to add a feature such as a hero video or a trending section to our homepage, we can do so and in multiple ways. It does not limit us, it gives us the flexibility we need to be able to promote the business in the way we need to. **Official Response from Bianca Anderson:** > Thank you for sharing your positive feedback about Contentstack! We're thrilled to hear that you appreciate the flexibility and customization options it offers. We understand the importance of having a CMS that can be tailored to meet your specific business needs. We apologize for the inconvenience you've experienced with the search function. Your feedback is valuable to us, and we will certainly look into ways to improve the search functionality to make it more efficient, especially for systems with a large amount of content. If you have any further suggestions or encounter any other issues, please feel free to reach out to our support team. We are here to assist you and ensure you have a seamless experience with Contentstack. Thank you for choosing Contentstack! ### 26. Intuitive Content Modeling That Bridges Developers and Editors **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Contentstack?** Contentstack makes it very easy and intuitive to build content models that effectively translate data fields into page content. The interface and configuration methodology make it easy to bridge the gap between the developer and the content editor when creating web content. **What do you dislike about Contentstack?** I've had a few instances where it took me a long time to find a relevant field in a larger content entry because a ctrl+f find command doesn't bring back any results for a collapsed field until you've expanded all fields. A "search within" feature while editing a content entry would be helpful. **What problems is Contentstack solving and how is that benefiting you?** Contentstack provided a better CMS with far fewer limitations than our previous platforms. Additionally, it helps our development pipeline for content live closer to the "agile" philosophy instead of "waterfall, but faster." **Official Response from Bianca Anderson:** > Hi there, Thanks for the great review. We're glad to hear Contentstack’s content modeling helps bridge the gap between developers and content editors while supporting a more agile content workflow. We also appreciate the feedback on searching within large content entries. Insights like this help our team continue improving the editing experience. Thanks again for sharing your perspective and for being part of the Contentstack community. ### 27. Streamlined Marketing, User-Friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sven N. | Content Localization Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Contentstack?** I appreciate that Contentstack is quick, user-friendly, and efficient. It has a harmonized approach that allows us to manage all markets in scope on one platform, saving time and providing a structured, all-in-one place that is easy to use. This is especially valuable for maintaining our local websites during new product launches and promotions, as all our marketing communications are published there. **What do you dislike about Contentstack?** There are minor things which might be improved but nothing significantly at the moment. **What problems is Contentstack solving and how is that benefiting you?** Contentstack is quick, user-friendly, and efficient, saving time with its all-in-one, structured approach for managing markets in one platform. ### 28. Intuitive CMS: Why Contentstack empowers our non-technical teams **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth V. | Global Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Contentstack?** Contentstack has become a core component of our content operations, serving as the central hub for both our website content and all of our CRM communications. As a non-technical user, my experience has been largely positive, especially regarding how quickly we’ve been able to scale our content output and onboard new team members. For our non-technical teams, the user interface is incredibly intuitive and easy to use. This simplicity is a massive win, making the platform genuinely simple to use and to onboard users without needing a deep dive into code or complex documentation. I also appreciate the platform's modular approach, which gives us many different content "modules" to choose from. This flexibility allows us to structure content exactly how we need it for different channels. For my daily work, adding assets and localized content is straightforward. I can easily manage multiple language versions of an entry, which has significantly streamlined our international publishing workflows. The quick adoption and high comfort level among our editors prove the success of its design. **What do you dislike about Contentstack?** While the daily content editing is smooth, I do encounter a couple of recurring technical frustrations, particularly within the Asset Manager. My biggest pain point is the occasional bug when uploading assets. The search function for a specific folder directly from the assets page often acts up. It will either fail to return results or just be generally unresponsive. The workaround is to click on "upload" and then search for the desired folder from that specific modal, which is a bit of a nuisance when I’m just trying to locate an existing image. Also, while I find localization easy, I know other teams struggle with the platform’s limitations on bulk operations (like publishing more than 20 entries at once). **What problems is Contentstack solving and how is that benefiting you?** Contentstack's editor-friendly interface removes dependency on developers to create, edit or publish content, allowing us to work faster. Adding localized content is straightforward. This simplifies the management of multilingual content, allowing us to rapidly deploy campaigns in new markets. **Official Response from Bianca Anderson:** > Hi Elizabeth, Thank you so much for this incredible feedback, we’re thrilled to hear how Contentstack has become the hub for your content operations. It’s exactly why we designed our platform with intuitive workflows, modular flexibility, and streamlined localization at its core. We appreciate you sharing your experience with Asset Manager and bulk publishing. Our product team is actively focused on optimizing both areas to make asset management and high-volume publishing even smoother. Thank you for being part of the Contentstack community and for helping us get better every day. ### 29. Highly robust and flexible CMS **Rating:** 5.0/5.0 stars **Reviewed by:** Thorfinnur S. | Webmaster, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Contentstack?** Contentstack's ability to automate processes is critical to our operations. We run a large utility company, and all notifications about construction and outages must reach our customers efficiently. With a well-established process in Contentstack, our customer service team is self-sufficient in sending out notifications. Automated processes ensure that the latest updates are always visible to website users. **What do you dislike about Contentstack?** There are mainly limitations in the rich text editor that could be improved in my opinion. However, I think these are issues that our web cosultants could fix with a better setup. **What problems is Contentstack solving and how is that benefiting you?** Contentstack is a great CMS that helps me in my day-to-day operations. My main tasks involve all kinds of content management as well as ongoing customer solution development. I like the CMS’s user interface, the system’s stability, the continuous software development, and how it compares to other CMS platforms. In the coming months, we are moving our service website over to Contentstack, and we expect to have much more control over the service pages once the setup is finalized. **Official Response from Bianca Anderson:** > Thank you for sharing your positive experience with Contentstack! We are thrilled to hear that our platform has been instrumental in streamlining your operations and improving customer communication. Your feedback about the rich text editor is valuable, and we appreciate your suggestions for improvement. Our team is constantly working on enhancing our features to better serve our users, and we will certainly take your input into consideration. If you have any specific recommendations or further feedback, please feel free to reach out to us. We are excited to continue supporting your utility company's needs and look forward to assisting with the transition of your service website. Thank you for choosing Contentstack! ### 30. Excellent functionality, perfect for the business environment. Licensing a bit high. **Rating:** 4.5/5.0 stars **Reviewed by:** Javier G. | Sr. FrontEnd Developer US & Latam, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Contentstack?** The business-grade quality of the tool as well as the constant evolution of the product, during the 3 years of use I have seen how they develop new functionalities keeping the product up to date. The interface is quite intuitive and they have complete and accessible documentation. **What do you dislike about Contentstack?** I have had some minor related incidents stemming from an accelerated release of new features, I would appreciate more thorough validation. **What problems is Contentstack solving and how is that benefiting you?** Contentstack allows the integration of multidisciplinary teams in a business environment. The role and attribute definition scheme is very detailed. The version control is excellent. ### 31. Easy to Learn, User-Friendly, and Highly Customizable **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth S. | Associate Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Contentstack?** I like how easy Contentstack is to use and to train on. It is very user friendly and users are able to learn it quickly without issue. I also like the control and customization for my specific needs. it was also very easy to implement with my team which has saved time. **What do you dislike about Contentstack?** I think all the drop down arrows to explode content is the least helpful, I would prefer to click into something rather than having a lot of collapsible arrows. **What problems is Contentstack solving and how is that benefiting you?** Contentstack is solving my problem of making updates in a quick and efficiant way. Other systems can be time consuming but contentstack allows for fast updates and it is so easy to use it saves you and your time overall. **Official Response from Bianca Anderson:** > Hi Elizabeth, Great to hear your team found Contentstack easy to learn and quick to implement. Helping teams get up and running quickly while giving them the flexibility to customize workflows is something we care a lot about. Appreciate the feedback on the collapsible fields as well. Input like this helps us continue refining the editing experience for content teams. Thanks again for sharing your experience and for being part of the Contentstack community. ### 32. Empowers Content Flexibility, Needs Better Entity Management **Rating:** 3.5/5.0 stars **Reviewed by:** yvan s. **Reviewed Date:** December 04, 2025 **What do you like best about Contentstack?** I like the ability to create and manage the content types in Contentstack and the flexibility this offers with the use of references and global fields. Content Types are valuable because I'm able to define models I need to reuse and create a data model that others can be constrained to. References are valuable because they allow me to create more complex models that can more easily reuse data across presentation layers. Global Fields are valuable because they make it faster to create the models, and they also force you to think about whether an object should be scoped to a content type or exist as its own content type. **What do you dislike about Contentstack?** I struggled with a few things: 1) The amount of entities grows quickly and it's hard to manage and search for them. A visual tool or naming convention recommendation might help. 2) It's difficult to find practical examples of how presentation and domain data is split in CMS. More examples in the documentation would be beneficial. 3) We have multiple channels (mobile/web, etc.) and lack best practices on sharing content across these channels. We started using abstraction to have a mobile presentation content type reference a global reference type that is shared, but more recommendations from Contentstack would be helpful. **What problems is Contentstack solving and how is that benefiting you?** I use Contentstack for hosting and serving presentation data, solving content modeling, entity management, and caching issues. **Official Response from Bianca Anderson:** > Hi Yvan, Thank you for taking the time to share your feedback. We really appreciate it. We’re glad to hear Contentstack’s flexibility around content modeling, references, and global fields has been valuable for your team. We’ve also shared your feedback around entity management at scale, naming conventions, and clearer guidance on domain vs. presentation modeling and multi-channel reuse with our internal teams. This type of input directly informs how we evolve our documentation and Contentstack Academy courses, and we’re actively working to expand practical examples and best-practice guidance in these areas. In the meantime, if you’d like more tailored recommendations or a walkthrough specific to your architecture, we encourage you to reach out directly to your Customer Success Manager for 1:1 support. Thanks again for helping us improve. ### 33. Versatile, Lightning-Fast Publishing with Near-Instant Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Bartosz M. | Content Editor, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Contentstack?** It's versatile and very fast. I like that publication is almost instant **What do you dislike about Contentstack?** Nothing really; maybe there should be a way to have a preview of the changes. **What problems is Contentstack solving and how is that benefiting you?** As I mentioned, the publication times and customization. User can see the changes on live right away, without waiting times. **Official Response from Bianca Anderson:** > Thank you so much for the fantastic review! We're absolutely thrilled to hear that you're experiencing the power of our platform's versatility and lightning-fast publishing firsthand. On your point about previews, we have good news! Contentstack offers full live preview capabilities, allowing you to see your changes in context before you publish. We recommend exploring our Visual Editor feature. This can be a game-changer for your workflow! We're grateful for your support and are so happy to have you as a user. Thanks again for sharing and being a part of the Contentstack community! ### 34. Streamlined Reviews with Effortless Usability **Rating:** 4.0/5.0 stars **Reviewed by:** Chris T. | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Contentstack?** I use Contentstack for reviewing help articles at work, and it allows us to have a formal review process while keeping all our articles in one place. I find it easy to use and I like being able to preview, which makes my reviews faster. The initial setup was easy enough for me. **What do you dislike about Contentstack?** Nothing **What problems is Contentstack solving and how is that benefiting you?** I use Contentstack for reviewing help articles at work. It provides a formal review process and centralizes our articles. It's easy to use and the preview feature speeds up my reviews. ### 35. Smooth and Faster **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep Kumar V. | Techincal Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Contentstack?** More user friendly Releases got introduced where users can work seamlessly with Releases without navigating to and from between entry screens and Releases screen **What do you dislike about Contentstack?** Lately we are seeing more UI changes sometimes causing performance issues are something breaking **What problems is Contentstack solving and how is that benefiting you?** Headless CMS, separating contnet and presentation ### 36. Fast, Flexible Headless CMS with an Intuitive Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Remy d. | Digital Marketing Manager, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Contentstack?** Very flexible headless CMS solution that works fast, is pretty intuïtive in use and provides high website speeds **What do you dislike about Contentstack?** You need some CMS experience to be able to manage this CMS tool, cause it works very different from other solutions with WYSIWYG editors. This one doesn't contain this solution out of the box. **What problems is Contentstack solving and how is that benefiting you?** Helping to create a fast website with easy and flexible content management **Official Response from Bianca Anderson:** > Hi Remy, Thanks for the great review. We're glad to hear Contentstack has helped your team build fast websites with flexible content management and an intuitive experience. We also appreciate the feedback around the learning curve. If helpful, you can explore tutorials and best practices in the Contentstack Academy: https://www.contentstack.com/academy Thanks again for sharing your perspective and for being part of the Contentstack community. ### 37. Customizable but Intimidating for New Users **Rating:** 3.0/5.0 stars **Reviewed by:** Kelsey G. | Founder, Knowledge Management Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Contentstack?** I like Contentstack's customization options for developers. It allows us to build our stacks to meet our organizational needs. The opportunity for customization was a key reason for switching from Confluence to Contentstack. **What do you dislike about Contentstack?** Layers of snippets can often be intimidating and the user interface is not intuitive to new users. For example, the difference between embedding, linking, and embedding a link. **What problems is Contentstack solving and how is that benefiting you?** I use Contentstack for content management and workflow management, which helps with basic knowledge management functions. **Official Response from Bianca Anderson:** > Hi Kelsey, Thank you for your thoughtful review and for sharing your perspective. We also sincerely appreciate your candid feedback about the user interface being intimidating for new users. We understand that with a high degree of customization, there can be a learning curve, and we are continuously working to make our platform more intuitive for every type of user. We recommend our free Contentstack Academy. Our learning paths are the perfect starting point to build a strong understanding of the platform's core functions in a structured way. Thank you again for your valuable insights and for being a part of the Contentstack community! ### 38. Easy and fast to use. Works great **Rating:** 5.0/5.0 stars **Reviewed by:** E G. | Design and photography leader, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Contentstack?** It's easy to use, well made. Simple and reliable. Works fast **What do you dislike about Contentstack?** You should be available to upload more then ten assets at a time. Sometimes get frozen **What problems is Contentstack solving and how is that benefiting you?** Sharing graphic content to my job's website. ### 39. Contentstack Makes Scheduling, Editing, and Previewing Content Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Contentstack?** I like that Contentstack makes it easy to upload and schedule website content. I believe this helps for efficiency and planning, and I especially love the ability to edit entries and even preview posts to ensure that they match the vision I have set out. I also appreciate that the upload turnaround time is immediate, making integration with our live site extremely easy. **What do you dislike about Contentstack?** The only issue I have with Contentstack is the large number of windows I have to open when editing different portions of an entry. **What problems is Contentstack solving and how is that benefiting you?** Scheduling posts in advance creates efficiency and allows me to focus on other aspects of my role. **Official Response from Bianca Anderson:** > Hi there, Thank you for the great review. We're glad to hear Contentstack helps your team easily schedule, edit, and preview content while keeping publishing fast and efficient. We also appreciate the feedback on managing multiple windows when editing entries. Insights like this help us continue improving the editing experience. Thanks again for sharing your experience and for being part of the Contentstack community. ### 40. A user friendly webpage management platform, easy to navigate and responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Lewis H. | Digital Products Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Contentstack?** Each section when editing is made clear to prevent any mistakes when creating and amending web pages. Hyperlinking a website within text is made easy and references make it clear when amending a page after some time. I use ContentStack for work on a daily basis and am satisfied with its functionality and easy use. **What do you dislike about Contentstack?** The only negative thing I have found is that when creating a new document page it only has the option to add an existing document. You need to save and come out of the new page in order to add a new document. **What problems is Contentstack solving and how is that benefiting you?** ContentStack is website management we use to maintain all of our digital products and web pages. This helps us keep all of our web pages in one place to save time and manage our Products easily. **Official Response from Bianca Anderson:** > Thank you for sharing your experience and for being a daily user of Contentstack! We’re thrilled to hear that our platform’s clarity and ease of use are helping you manage your digital content efficiently. We also appreciate your thoughtful feedback about creating new document pages. Our product team continuously reviews suggestions like yours to make everyday workflows even smoother, and we’ll be sure to pass this along for consideration. We’re proud to power your work and appreciate your partnership! ### 41. Intuitive UI and Time-Saving Live Previews **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Contentstack?** I use Contentstack for content management across multiple websites, handling everything from copy and images to videos and site configurations. I love how it provides a centralized and user-friendly space, making it easy for even non-technical team members to use. The intuitive UI really stands out to me, as it simplifies navigation and usability significantly. Another feature that I find incredibly beneficial is the live preview, which is a huge plus for my workflow. It allows me to see changes in real time, enabling quick adjustments without needing to save first, thus saving time and ensuring that updates look exactly as desired. Lastly, the initial setup was straightforward thanks to the Contentstack starter kit, which was extremely helpful. **What do you dislike about Contentstack?** I find the conditional showing of input fields in Contentstack a bit limited. Specifically, there's an issue when some fields have certain configurations that restrict their conditional display. For example, if a File input is set to 'Accept Images only,' it can't be conditionally shown or hidden, which limits flexibility and customization in displaying input fields. **What problems is Contentstack solving and how is that benefiting you?** I use Contentstack to centralize our content management, making it user-friendly for non-technical team members. Its intuitive UI and live preview save us time, ensuring real-time updates and adjustments without needing to save changes. **Official Response from Bianca Anderson:** > We're thrilled that Contentstack has allowed you to be more productive by empowering non-coders to maintain website content. We value your feedback on the limitations of modular blocks and Visibility Rules, and we'll strive to address these for a more seamless experience. ### 42. Empowers Agile, Multi-Channel Content Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Contentstack?** Contentstack is a headless CMS that excels at managing and delivering content across multiple channels—websites, apps, email platforms, and more—from a single central hub. It allows teams to create reusable content blocks, collaborate efficiently, and update or launch campaigns quickly without relying heavily on developers. Its API-driven architecture makes it flexible and scalable, supporting complex enterprise projects with multiple brands and locales, while easily integrating with other tools like CRM, analytics, and e-commerce platforms. In short, Contentstack enables fast, agile, and consistent content delivery across any digital channel. **What do you dislike about Contentstack?** While Contentstack offers powerful flexibility and scalability, it does have some drawbacks. The platform can be costly for small businesses, and its headless structure may pose a learning curve for non-technical users. Initial setup and custom integrations often require developer support, and unlike traditional CMSs, it provides limited built-in templates, meaning front-end layouts usually need to be built from scratch. For simpler projects, Contentstack can feel overly complex, and some advanced marketing features may require additional third-party tools. **What problems is Contentstack solving and how is that benefiting you?** Contentstack resolves the prolonged website building and the reusability of the blocks. It helps to have a real-time update on the website contents vs other vendor. **Official Response from Bianca Anderson:** > Thank you for sharing such a thoughtful and comprehensive review! We’re thrilled to hear how Contentstack’s headless, API-driven architecture is helping your team manage reusable content, collaborate efficiently, and deliver consistent experiences across multiple channels. We also appreciate your feedback on the learning curve and setup complexity. Headless can feel like a big shift at first, and we’re continuously working to make onboarding smoother for both technical and non-technical teams. For ongoing learning and confidence building, we recommend exploring Contentstack Academy (contentstack.com/academy), our free, on-demand training hub with guided courses for beginners through advanced users. Thank you again for your insights and for choosing Contentstack to power your digital experiences. ### 43. Flexible, Highly Customizable Platform—Navigation and Basic Tools Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Contentstack?** Its flexibility and the ability to cater to many different kinds of content. It's a highly customizable platform with components you can tweak. **What do you dislike about Contentstack?** Navigation to find the entries can be improved. The platform could use some basic functions like a native spellcheck or MT engine for entries. **What problems is Contentstack solving and how is that benefiting you?** Allows us to create newsletter templates, blog pages and other landing pages and localize them into many different languages. ### 44. Headless Content Management Platform with Outstanding Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Contentstack?** Contentstack is a headless CMS that enables companies to create custom-coded templates and components that can be reused, allowing non-technical publishers to leverage them. The platform offers a high level of flexibility and customization. The support and account teams are fabulous, proactively reaching out to schedule QBRs and sharing product updates and feature releases. **What do you dislike about Contentstack?** A developer or technical team is required to update or create new templates. If you are a small team or don't have a developer on staff, you will need to hire someone to create and update new templates and components for your website. **What problems is Contentstack solving and how is that benefiting you?** Contentstack allows us to easily update existing content and publish new pages to the website using our pre-built templates and components. Our non-technical publishers aren't required to have coding skills to use the pre-built templates. ### 45. Very User-Friendly and Easy to Adopt Without Disrupting Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Contentstack?** It is very user friendly. Easy to figure out without disrupting any previous work. **What do you dislike about Contentstack?** Very small, but having to go back between page editing and asset pulling. For example I have to create a page, then save it, then go to assets, copy URL, then go back to page to insert URL. Again, nit picking, but there should be a way to pull asset from the page I am editing. **What problems is Contentstack solving and how is that benefiting you?** It is solving website display for our organization. It creates a way to showcase our business to our members in a seamless and easy to read way. **Official Response from Bianca Anderson:** > Hi there, Thank you for the great review! We're glad to hear Contentstack has been user-friendly for your team. We also appreciate the feedback on accessing assets directly while editing pages. Insights like this help us continue improving the editorial workflow. Thanks again for being part of the Contentstack community! ### 46. It is very versatile when implementing new landing pages on the website. **Rating:** 4.0/5.0 stars **Reviewed by:** Haziel C. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Contentstack?** It is a very accessible platform when it comes to adding assets, entries, and components. Additionally, it offers a variety of tools that help improve the portal. **What do you dislike about Contentstack?** Adding images to the components is quite complicated and laborious. Furthermore, the system does not always save the state you were in. For example, if you select an image that is in a folder located in the fifth position, after doing so you have to go through the entire path from the beginning again to select a new asset, as it does not remember the previous location. **What problems is Contentstack solving and how is that benefiting you?** It made my work much easier, especially when I needed to create new landing pages. The experience was much simpler and more efficient thanks to this tool. ### 47. Intuitive Headless CMS with Powerful Collaboration and Scalability **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Contentstack?** The headless CMS and its ability to publish content instantly have been a real lifesaver for us. The UI and UX are both very intuitive and thoughtfully designed, making it easy for end users to navigate. I especially appreciate how it organizes different elements such as pages, components, content, and popups into clear categories. Unlike other CMS platforms we've used, it doesn't lag, and our content team can publish with minimal technical expertise or programming knowledge. This flexibility also gives developers the freedom to create components for us as needed. Its impressive how we can easily go to previous versions and since we are hospitality company, it is important for us to be always update the website with the updated content. This is where we use scheduling option which was not there in our old CMS. It's impressive that the platform allows developers to work independently while still collaborating effectively with the content team. Developers can focus on building the front-end experience, while the content team can publish content at the same time. Another advantage is that content serves as a central piece, which we can reuse across multiple components without duplication. The availability of UAT, STG, and Prod environments is invaluable, allowing us to use the system for different purposes seamlessly. Being cloud-native, the platform is capable of handling large-scale deployments and managing high traffic efficiently. **What do you dislike about Contentstack?** At times, I find the pricing to be higher compared to other options available in the market. Additionally, the platform seems to provide only a limited set of out-of-the-box features, particularly when it comes to advanced personalization and analytics reporting. To utilize these capabilities, third-party integrations are required, which might not be feasible for smaller companies. For larger organizations, the process of submitting content for approval within Contentstack can be cumbersome, since the only method is to send a UAT or staging link for approval. **What problems is Contentstack solving and how is that benefiting you?** For us, it is extremely helpful to be able to create different websites, each with its own brand guidelines, colors, and fonts. As a large hospitality chain with many signature and celebrity chef restaurants, each of which has its own unique branding, this flexibility is essential. All of our sites are managed within Contentstack CMS, which we find very easy to use. Additionally, we have integrated our custom booking engine into the platform, and the UI/UX improvements are much better than what we experienced with our previous CMS. The overall speed is also quite impressive. Its impressive how we can easily go to previous versions and since we are hospitality company, it is important for us to be always update the website with the updated content. This is where we use scheduling option which was not there in our old CMS. ### 48. Dynamic Content Made Easy, But Learning Curve for Updates **Rating:** 3.0/5.0 stars **Reviewed by:** Andrew J. **Reviewed Date:** November 12, 2025 **What do you like best about Contentstack?** I appreciate Contentstack for its ability to facilitate the creation of dynamic content, which is crucial for managing and publishing deals efficiently. I also find the padflow design aspect of Contentstack particularly beneficial as it helps organize collections very well, streamlining my workflow and making the content management process more structured and intuitive. **What do you dislike about Contentstack?** The search feature is a little wonky, which can make finding content more difficult than it should be. Additionally, the frequent updates require me to relearn things or adjust to new interfaces, which can be a bit disruptive to my workflow. The initial setup of Contentstack was also quite tricky, as we had to find ways to mirror the CMS for our specific needs, which took considerable effort. **What problems is Contentstack solving and how is that benefiting you?** I use Contentstack to create dynamic content and effectively organize collections, enhancing our publishing process. **Official Response from Bianca Anderson:** > Thank you for sharing your experience with Contentstack! We're thrilled to hear that you appreciate the ease of creating dynamic content and the padflow design for organizing collections. We understand your concerns about the search feature and the learning curve with frequent updates. Our team is continuously working to improve the search functionality and provide smoother transitions with updates. If you need any assistance or have further feedback, please feel free to reach out to our support team. We're here to help and ensure you have a seamless experience with Contentstack. ### 49. Powerful Content Management with a Smooth Live Preview Editor **Rating:** 5.0/5.0 stars **Reviewed by:** Saumil N. | Tech Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Contentstack?** A powerful content management platform with a live preview editor. **What do you dislike about Contentstack?** It takes multiple steps to publish even simple content, which makes the process feel more complicated than it needs to be. **What problems is Contentstack solving and how is that benefiting you?** Contentstack is an API-first, headless CMS designed to address content bottlenecks, slow publishing speeds, and the limitations of rigid, monolithic architectures. **Official Response from Bianca Anderson:** > Hi Saumil, Thanks for the great review. We're glad to hear the live preview editor and overall platform capabilities have been valuable for your team. We also appreciate the feedback on the publishing workflow. Insights like this help us continue refining the experience so teams can move even faster. Thanks again for sharing your perspective and for being part of the Contentstack community. ### 50. Easy to Navigate, Consistently Improved CMS **Rating:** 5.0/5.0 stars **Reviewed by:** Yuliia T. **Reviewed Date:** February 17, 2026 **What do you like best about Contentstack?** I like that Contentstack is easy to navigate and I'm impressed that it's constantly improving. I really value its flexibility and how easy it is to use. The initial setup was very easy, which was a huge plus. Everything we struggled with has been fixed and improved over time, and everything works great now. My team keeps saying that Contentstack is a lot better compared to what they used before. **What do you dislike about Contentstack?** Nothing honestly. **What problems is Contentstack solving and how is that benefiting you?** Contentstack helps us fully manage our website. It's easy to navigate and constantly improving. **Official Response from Bianca Anderson:** > Hi Yuliia, Thank you for the wonderful review. It's great to know the platform is helping you manage your website smoothly and that the setup and day-to-day experience have been positive for your team. Thanks again for sharing your experience and for being part of the Contentstack community. ## Contentstack Discussions - [Is there a step-by-step tutorial to create a website or app from scratch?](https://www.g2.com/discussions/7202-website-and-app-creation-tutorials) - 1 comment, 1 upvote - [Can you import content into contentstack? Do you offer any migration scripts?](https://www.g2.com/discussions/migrating-to-contentstack) - 1 comment, 1 upvote - [Do you offer any SDKs?](https://www.g2.com/discussions/7200-supported-sdks) - 1 comment, 1 upvote - [Do you maintain backups?](https://www.g2.com/discussions/7199-backup-maintenance) - 1 comment, 1 upvote - [Do you store data and is it encrypted?](https://www.g2.com/discussions/7198-data-storage-and-encryption) - 1 comment, 1 upvote - [View Contentstack pricing details and edition comparison](https://www.g2.com/products/contentstack/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+00%3A17%3A56+-0500&secure%5Bsession_id%5D=057e57b7-bd38-456e-bbb2-990f3b94faca&secure%5Btoken%5D=b120832e02f395def52883a02746533c0baf6753e0834f094aafd98aa17c381f&format=llm_user) ## Contentstack Integrations - [Acquia DAM (Widen)](https://www.g2.com/products/acquia-dam-widen/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Algolia](https://www.g2.com/products/algolia/reviews) - [Axonius](https://www.g2.com/products/axonius/reviews) - [Cloudinary](https://www.g2.com/products/cloudinary/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [SAP Service Cloud](https://www.g2.com/products/sap-service-cloud/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) - [Yext](https://www.g2.com/products/yext/reviews) ## Contentstack Features **Content** - Content Authoring - Rich Text Editor - Versioning - Plug-ins/Widgets/Apps - Approval Process - Content Scheduling - Asset Management - Internal Search - Content Repository **Content Creation** - Content Creation Tools - Content Curation - Buyer Personas - Content Management **Analytics** - Web Analytics - Campaign Tracking - Audience Insights - Reports & Dashboards - Personalization - Marketing Automation **Functionality** - Developer Tools - Automation - Website Staging **Publishing** - Automated Publishing - Multi-language - AR/VR Capability **Content Creation** - Content Management **Integration and Orchestration - Digital Experience Orchestration (DXO) Platforms** - API Orchestration - MACH Architecture Support - Content and Data Integration **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Content Experience Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Design** - Breadth of Pre-Built Templates - Mobile - Branding/Themes - Customization **Optimization** - SEO - A/B Testing - Dashboards & Reporting - Audience Targeting - ROI Reporting **Content Management** - Customizable Templated Workflows - Asset Management - Portals and Sites **Management** - Web Content Dedication - Website Hosting - Role-Based Permissions **Development** - Image Management - Reuseable Content - Unlimited Environments - Form Builder **Optimization** - ROI Reporting **Experience Management and Personalization - Digital Experience Orchestration (DXO) Platforms** - A/B Testing and Personalization - No/Low-Code Tools - Visual Interface **Platform** - User Community - SEO - Flexible Navigation Structures - User, Role, and Access Management - Enterprise Scalability - Internationalization - Dashboards and Reports - API / Integrations **Logistics** - Customizable Templated Workflows - Internal Communication - Version Control - Editing and Approval Tools - Distribution Features - Integrations & APIs - User, Role, and Access Management **Design & Development** - No-Code App Development - Low-Code App Development **Support** - Compliance **Analytics** - Personalization - Content Performance **Agentic AI - Web Content Management** - Cross-system Integration - Natural Language Interaction **Agentic AI - Headless CMS** - Cross-system Integration **Agentic AI - Digital Experience Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Contentstack Alternatives - [Sanity](https://www.g2.com/products/sanity/reviews) - 4.7/5.0 (902 reviews) - [Storyblok](https://www.g2.com/products/storyblok/reviews) - 4.5/5.0 (563 reviews) - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) - 4.1/5.0 (526 reviews)