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Contentstack Reviews & Product Details

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Contentstack Media

Contentstack Demo - Modular Blocks
Allow content editors to build and edit dynamic pages within our headless CMS without needing a developer’s help.
Contentstack Demo - Experience Extensions
Easily integrate with your preferred marketing technologies (Brightcove, Marketo, Salesforce, etc.) without being bound to built-in preset tools.
Contentstack Demo - Multiple Environments
Create unlimited content management system environments, such as development, testing, staging, and production, to map to your content production process.
Contentstack Demo - Workflows
Set up and define workflows and approvals with our modern CMS that map to your business processes for content management and publishing.
With so many brands competing for attention, your customers won't stick around for irrelevant offers or the same old static experiences. Contentstack Edge is the world's first adaptive digital experience platform (DXP), built for the AI era
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With so many brands competing for attention, your customers won't stick around for irrelevant offers or the same old static experiences. Contentstack Edge is the world's first adaptive digital experience platform (DXP), built for the AI era
Discover how MongoDB scaled innovation, reduced CMS maintenance, and increased migration velocity by 400% using Contentstack’s AI and automation capabilities. Hear from Subi Babu, Lead, Web Engineering.
Play Contentstack Video
Discover how MongoDB scaled innovation, reduced CMS maintenance, and increased migration velocity by 400% using Contentstack’s AI and automation capabilities. Hear from Subi Babu, Lead, Web Engineering.
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Contentstack Reviews (284)

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Reviews

Contentstack Reviews (284)

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4.4
285 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and flexibility of Contentstack, which allows for efficient content management across various platforms. Many appreciate how it enables teams to work independently, streamlining workflows and reducing reliance on developers. However, some users note that the learning curve can be steep, particularly for those unfamiliar with headless CMS systems.

Pros & Cons

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Verified User in Mechanical or Industrial Engineering
UM
Enterprise (> 1000 emp.)
"Still working around issues, but I get things done"
What do you like best about Contentstack?

I use Contentstack almost every workday, and although there are things about it that could be improved, I can generally do what I need to do without any major delays or frustrations. Simple content updates are relatively quick and easy. Depending how your applications are set up, workflows can be efficient. The option to save, publish live, or publish to preview/test environments is helpful. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

One of my applications is set up in a very convoluted way, and it would take significant, expensive developer time to fix it. We don't even have access to a development environment to make simple changes, which means we're left to make do. There are also parameters that are frustratingly inaccessible. Additionally, we have a misalignment between master entries and localizations in two of our applications, and Contentstack still has not helped us resolve this issue after more than a year. It creates inefficiencies and confusion. This means job security for me, but it also means the learning curve is prohibitively steep for any part-time or temporary user. Finally, although they seem to have worked on the search function over the last year or so, I still find it lacking. It's not smart enough. The rich text editor is also still cumbersome here and there. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing such detailed feedback and for using Contentstack as part of your daily work, we truly appreciate your honesty and your continued commitment to getting things done, even when challenges arise.

We’re sorry to hear about the difficulties you’ve faced with localization alignment and application setup. That’s not the seamless experience we aim to deliver, and we’d love the opportunity to understand your situation in more depth so we can help resolve it.

Two of our team members, Lo Etheridge, Sr. Technical Product Marketing Manager and Tim Benniks, Developer Experience Lead, would love to meet with you one-on-one to observe your workflow, document what you’re seeing, and ensure you’re fully supported. You can reach them directly at lo.etheridge@contentstack.com and tim.benniks@contentstack.com to set up a convenient time. Thank you for being part of our community and helping us make the platform even better.

Verified User in Consumer Goods
UC
Mid-Market (51-1000 emp.)
"Effortless Website Updates and Impressive Speed Boost"
What do you like best about Contentstack?

It has increased our site speed, it makes updating our website quick and easy in many ways. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I think the future scheduling system could be reworked to make it easier to manage future updates and the preview functionality needs to be 1:1 to what the site will look like and there are a few features (side bars) on the Timeline page that prevent you from being able to do a true preview (it's close, but to truly preview a future update, you need to be able to see it 1:1) Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Mid-Market (51-1000 emp.)
"Friendly CMS interface"
What do you like best about Contentstack?

I like the options for content model setup as well as the ability to specifically target different environments for publishing. The interface is fairly clean and easy to interact with as well. The api options have also integrated fairly easily with our apis for updates and content retrieval. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I think the localization can lead to some accidental issues if you are handling multiple locales. Other tools I have used allow fields that match to still be in sync even if the locale has been split so that updates after initial creation and splitting don't require duplicate effort. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your positive feedback about Contentstack! We're thrilled to hear that you appreciate the user-friendly interface, content model setup options, and seamless integration with APIs. We understand your concerns about localization issues and duplicate efforts. Our team is continuously working to enhance our platform and address such feedback to provide a smoother experience for our users. If you have any specific suggestions or further feedback, please feel free to reach out to our support team or your Customer Success Manager. We are here to assist you in maximizing the benefits of Contentstack for your website's content management needs. Thank you for choosing Contentstack!

DC
Growth Marketing Manager
Mid-Market (51-1000 emp.)
"Empowers Teams with Flexible, User-Friendly Website Management"
What do you like best about Contentstack?

Contentstack helps our team streamline website management across our department. Its headless CMS is flexible which allows us to build fast, while the marketing team manages content independently. You also don't have to be extremely technical to work daily in the platform which is a huge benefit. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

If we want to build out additional modules, it does require dev work to complete. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your feedback! We understand the need for additional dev work for building out modules and are continuously working to improve our platform to address such concerns.

Maykon M.
MM
Software Developer
"Facilitate Content Management with Quick Support"
What do you like best about Contentstack?

I like Contentstack for its simplicity in content management, which solves many problems we had with controls and publications. The tool also brings useful updates like versioning, which is a significant advancement. The speed of support is another extremely positive point, with almost instantaneous feedback. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I think the content references can be improved. They have been quite challenging, especially when it comes to searching for content at various levels. The number of references in the page content types can reach a limit that returns unexpected errors for users. The limitations in the reference fields are something I would like to see improved, especially for large-scale projects. Review collected by and hosted on G2.com.

LG
Website Coordinator
Financial Services
Mid-Market (51-1000 emp.)
"User-friendly interface for all levels"
What do you like best about Contentstack?

Once past the learning curve, contentstack is really easy to navigate. Unlike other CMSs, contentstack is quite forgiving. Out of all the years I've worked with contentstack, i have been impressed by their reliability. Contentstack makes building page a breeze. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

If I run into any issues, I do have to expect a long wait time for support. I have waited over a month for resolution to issues, forcing me to find a workaround. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your experience and for highlighting Contentstack’s ease of use and reliability, it’s wonderful to hear that our platform continues to make building and scaling content effortless for your growing business.

We’re sorry to hear about your past experience with support wait times. Our team is dedicated to providing faster, more proactive assistance, and we’re continually improving our response and resolution times. We truly appreciate your partnership and your trust in Contentstack as your headless CMS.

Verified User in Marketing and Advertising
UM
Mid-Market (51-1000 emp.)
"Contentstack platform review"
What do you like best about Contentstack?

The AI features and the simplicity of the translation process stand out, and I also find the translations to be quite accurate. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Sometimes, it takes a while for certain locales to update the content, which can be frustrating. Additionally, there are occasions when it seems like the system acts unpredictably, failing to add bullet points to the content even though they are clearly indicated in the CMS. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your positive experience with our AI features and translation process. We understand the frustration of content update delays and system unpredictability, and we're actively working to address these issues. Your feedback is valuable to us as we continue to enhance our platform's capabilities.

Verified User in Luxury Goods & Jewelry
AL
Small-Business (50 or fewer emp.)
"Excellent Versioning, Clean UX, and Smooth Collaboration in Contentstack"
What do you like best about Contentstack?

Contentstack’s versioning is excellent. Precise diffs and easy rollbacks make collaboration smooth. The interface handles large content volumes well, with smart filters and a clean UX that helps you find exactly what you need fast. Documentation is thorough and clear, so onboarding is quick. Setting up live preview with Nuxt was straightforward, saving us time and hassle.

A great choice for teams needing a scalable, user-friendly headless CMS. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The sheer number of features can feel a bit overwhelming at first, especially if you’re coming from a “simpler” CMS like Strapi or even WordPress. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi there,

Thank you for the thoughtful review and for highlighting versioning, collaboration, and the overall user experience.

We also appreciate your feedback on the learning curve. With a powerful, feature-rich platform, getting oriented can take time and we’re continuously working to make that experience smoother. If helpful, our Contentstack Academy offers guided learning paths and resources to get teams up to speed quickly and to learn more about our features: contentstack.com/academy

Thanks again for sharing your experience, we appreciate your feedback!

See how Contentstack improved
Verified User in Retail
AR
Mid-Market (51-1000 emp.)
"User-friendly CMS with reusable elements, but decentralised localisation needs efficiency"
What do you like best about Contentstack?

Contentstack, in itself, is a user-friendly CMS with a clear, logical approach to inheritance and reusable elements. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

How can Contentstack contribute and create efficiency when using it from a decentralised point of view. When you localise everything. And the ability to adapt more to AI needs. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market (51-1000 emp.)
"Flexible and Intuitive Headless CMS, but Setup and Pricing Can Be Challenging"
What do you like best about Contentstack?

What I like best about Contentstack is its headless architecture, which makes it extremely flexible for managing and delivering content across multiple platforms. The user interface is intuitive, and the API-driven model allows developers and content teams to work independently without blocking each other. I also appreciate how customizable and scalable it is, which makes it suitable for both small projects and enterprise-level deployments. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The API configuration and environment setup can take time, especially for teams without strong technical experience. Additionally, pricing can feel high for smaller organizations, and some advanced features (like complex automation or granular permissions) require extra configuration or developer involvement. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

We're thrilled to hear that Contentstack has been beneficial in solving your multi-channel content delivery and collaboration challenges, improving efficiency and consistency across platforms. We acknowledge the difficulties with API configuration and pricing, and we're actively working to enhance the onboarding experience and provide more transparent and adaptable pricing options.

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Contentstack Features
Content Authoring
Rich Text Editor
Versioning
SEO
Flexible Navigation Structures
User, Role, and Access Management
Reuseable Content
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Contentstack