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Contentstack Reviews & Product Details

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Contentstack Media

Contentstack Demo - Modular Blocks
Allow content editors to build and edit dynamic pages within our headless CMS without needing a developer’s help.
Contentstack Demo - Experience Extensions
Easily integrate with your preferred marketing technologies (Brightcove, Marketo, Salesforce, etc.) without being bound to built-in preset tools.
Contentstack Demo - Multiple Environments
Create unlimited content management system environments, such as development, testing, staging, and production, to map to your content production process.
Contentstack Demo - Workflows
Set up and define workflows and approvals with our modern CMS that map to your business processes for content management and publishing.
With so many brands competing for attention, your customers won't stick around for irrelevant offers or the same old static experiences. Contentstack Edge is the world's first adaptive digital experience platform (DXP), built for the AI era
Play Contentstack Video
With so many brands competing for attention, your customers won't stick around for irrelevant offers or the same old static experiences. Contentstack Edge is the world's first adaptive digital experience platform (DXP), built for the AI era
Discover how MongoDB scaled innovation, reduced CMS maintenance, and increased migration velocity by 400% using Contentstack’s AI and automation capabilities. Hear from Subi Babu, Lead, Web Engineering.
Play Contentstack Video
Discover how MongoDB scaled innovation, reduced CMS maintenance, and increased migration velocity by 400% using Contentstack’s AI and automation capabilities. Hear from Subi Babu, Lead, Web Engineering.
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Contentstack Reviews (284)

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Contentstack Reviews (284)

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4.4
285 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and flexibility of Contentstack, which allows for efficient content management across various platforms. Many appreciate how it enables teams to work independently, streamlining workflows and reducing reliance on developers. However, some users note that the learning curve can be steep, particularly for those unfamiliar with headless CMS systems.

Pros & Cons

Generated from real user reviews
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Ufraa K.
UK
Assistant Manager in Digital Marketing
Enterprise (> 1000 emp.)
"Contentstack: Where Flexibility Meets Complexity"
What do you like best about Contentstack?

As a CMS, it performs at impressive speed, making both content management and updates efficient. Changes are reflected on the live site almost instantly, which I find very convenient. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Limits on extensions, custom fields, workflows, assets etc. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for taking the time to share your experience with Contentstack! We’re thrilled to hear that the platform’s speed and near-instant publishing have made your day-to-day content operations more efficient.

We also appreciate your feedback around limits on extensions, custom fields, workflows, and assets. Our product team is continually exploring ways to expand flexibility while keeping performance and stability high, so insights like yours are incredibly valuable as we prioritize future enhancements.

Thank you again for being part of the Contentstack community!

Kirsty D.
KD
Senior Digital Executive
Enterprise (> 1000 emp.)
"Reliable, flexible CMS"
What do you like best about Contentstack?

The flexibility. Overall, it is a good CMS in terms of being able to develop it and mould it into what you need to fit your requirements and support the business. It has a good amount of features available and if something is not available, it's likely it can be developed and added. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Search function does not work very well when you have the amount of content that we do on our system. It can sometimes take a while to find the piece of content you're looking for. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your positive feedback about Contentstack! We're thrilled to hear that you appreciate the flexibility and customization options it offers. We understand the importance of having a CMS that can be tailored to meet your specific business needs.

We apologize for the inconvenience you've experienced with the search function. Your feedback is valuable to us, and we will certainly look into ways to improve the search functionality to make it more efficient, especially for systems with a large amount of content.

If you have any further suggestions or encounter any other issues, please feel free to reach out to our support team. We are here to assist you and ensure you have a seamless experience with Contentstack. Thank you for choosing Contentstack!

Verified User in Consumer Goods
AC
Mid-Market (51-1000 emp.)
"Intuitive Content Modeling That Bridges Developers and Editors"
What do you like best about Contentstack?

Contentstack makes it very easy and intuitive to build content models that effectively translate data fields into page content. The interface and configuration methodology make it easy to bridge the gap between the developer and the content editor when creating web content. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I've had a few instances where it took me a long time to find a relevant field in a larger content entry because a ctrl+f find command doesn't bring back any results for a collapsed field until you've expanded all fields. A "search within" feature while editing a content entry would be helpful. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Enterprise (> 1000 emp.)
"Efficient Enhancements but Component Management Needs Improvement"
What do you like best about Contentstack?

I love how a lot of enhancements require minimal development work for website components; experimenting and approving new development features on testing environments can seamlessly be pushed to production with minimal page crashes or bugs. Implementation is also very easy - results are rendered instantly instead of going through a publication queue. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Components can sometimes be difficult to track, especially on lengthy pages. If lengthy pages need to be restructured, individual components need to be expanded before dragged/dropped, as opposed to the name of the item being displayed on the display field. Duplicating components also come with challenges, as making any adjustments on the duplicated component will interfere with the original file - ideally, there should be a way to change content on the duplicated components without it interfering with the original component. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your detailed feedback with us! We're thrilled to hear that you appreciate the efficiency and ease of implementation that Contentstack offers. We understand your concerns regarding component management and the challenges you face with tracking and duplicating components. We are continuously working on improving our platform, and your feedback is invaluable in helping us identify areas for enhancement.

Our team is actively looking into ways to streamline component tracking and duplication processes to make them more user-friendly. We appreciate your patience and understanding as we work towards providing a better experience for our users. If you have any specific suggestions or further feedback, please feel free to reach out to us. We are here to assist you and ensure that your experience with Contentstack is as seamless as possible.

Elizabeth V.
EV
Global Product Marketing Manager
Mid-Market (51-1000 emp.)
"Intuitive CMS: Why Contentstack empowers our non-technical teams"
What do you like best about Contentstack?

Contentstack has become a core component of our content operations, serving as the central hub for both our website content and all of our CRM communications. As a non-technical user, my experience has been largely positive, especially regarding how quickly we’ve been able to scale our content output and onboard new team members.

For our non-technical teams, the user interface is incredibly intuitive and easy to use. This simplicity is a massive win, making the platform genuinely simple to use and to onboard users without needing a deep dive into code or complex documentation.

I also appreciate the platform's modular approach, which gives us many different content "modules" to choose from. This flexibility allows us to structure content exactly how we need it for different channels. For my daily work, adding assets and localized content is straightforward. I can easily manage multiple language versions of an entry, which has significantly streamlined our international publishing workflows. The quick adoption and high comfort level among our editors prove the success of its design. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

While the daily content editing is smooth, I do encounter a couple of recurring technical frustrations, particularly within the Asset Manager.

My biggest pain point is the occasional bug when uploading assets. The search function for a specific folder directly from the assets page often acts up. It will either fail to return results or just be generally unresponsive. The workaround is to click on "upload" and then search for the desired folder from that specific modal, which is a bit of a nuisance when I’m just trying to locate an existing image.

Also, while I find localization easy, I know other teams struggle with the platform’s limitations on bulk operations (like publishing more than 20 entries at once). Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Elizabeth,

Thank you so much for this incredible feedback, we’re thrilled to hear how Contentstack has become the hub for your content operations. It’s exactly why we designed our platform with intuitive workflows, modular flexibility, and streamlined localization at its core.

We appreciate you sharing your experience with Asset Manager and bulk publishing. Our product team is actively focused on optimizing both areas to make asset management and high-volume publishing even smoother. Thank you for being part of the Contentstack community and for helping us get better every day.

TS
Webmaster
Mid-Market (51-1000 emp.)
"Highly robust and flexible CMS"
What do you like best about Contentstack?

Contentstack's ability to automate processes is critical to our operations. We run a large utility company, and all notifications about construction and outages must reach our customers efficiently. With a well-established process in Contentstack, our customer service team is self-sufficient in sending out notifications. Automated processes ensure that the latest updates are always visible to website users. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

There are mainly limitations in the rich text editor that could be improved in my opinion. However, I think these are issues that our web cosultants could fix with a better setup. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your positive experience with Contentstack! We are thrilled to hear that our platform has been instrumental in streamlining your operations and improving customer communication. Your feedback about the rich text editor is valuable, and we appreciate your suggestions for improvement. Our team is constantly working on enhancing our features to better serve our users, and we will certainly take your input into consideration. If you have any specific recommendations or further feedback, please feel free to reach out to us. We are excited to continue supporting your utility company's needs and look forward to assisting with the transition of your service website. Thank you for choosing Contentstack!

ES
Associate Manager
Mid-Market (51-1000 emp.)
"Easy to Learn, User-Friendly, and Highly Customizable"
What do you like best about Contentstack?

I like how easy Contentstack is to use and to train on. It is very user friendly and users are able to learn it quickly without issue. I also like the control and customization for my specific needs. it was also very easy to implement with my team which has saved time. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I think all the drop down arrows to explode content is the least helpful, I would prefer to click into something rather than having a lot of collapsible arrows. Review collected by and hosted on G2.com.

YS
"Empowers Content Flexibility, Needs Better Entity Management"
What do you like best about Contentstack?

I like the ability to create and manage the content types in Contentstack and the flexibility this offers with the use of references and global fields. Content Types are valuable because I'm able to define models I need to reuse and create a data model that others can be constrained to. References are valuable because they allow me to create more complex models that can more easily reuse data across presentation layers. Global Fields are valuable because they make it faster to create the models, and they also force you to think about whether an object should be scoped to a content type or exist as its own content type. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I struggled with a few things: 1) The amount of entities grows quickly and it's hard to manage and search for them. A visual tool or naming convention recommendation might help. 2) It's difficult to find practical examples of how presentation and domain data is split in CMS. More examples in the documentation would be beneficial. 3) We have multiple channels (mobile/web, etc.) and lack best practices on sharing content across these channels. We started using abstraction to have a mobile presentation content type reference a global reference type that is shared, but more recommendations from Contentstack would be helpful. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Yvan,

Thank you for taking the time to share your feedback. We really appreciate it.

We’re glad to hear Contentstack’s flexibility around content modeling, references, and global fields has been valuable for your team. We’ve also shared your feedback around entity management at scale, naming conventions, and clearer guidance on domain vs. presentation modeling and multi-channel reuse with our internal teams. This type of input directly informs how we evolve our documentation and Contentstack Academy courses, and we’re actively working to expand practical examples and best-practice guidance in these areas.

In the meantime, if you’d like more tailored recommendations or a walkthrough specific to your architecture, we encourage you to reach out directly to your Customer Success Manager for 1:1 support.

Thanks again for helping us improve.

See how Contentstack improved
Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Contentstack Makes Scheduling, Editing, and Previewing Content Effortless"
What do you like best about Contentstack?

I like that Contentstack makes it easy to upload and schedule website content. I believe this helps for efficiency and planning, and I especially love the ability to edit entries and even preview posts to ensure that they match the vision I have set out. I also appreciate that the upload turnaround time is immediate, making integration with our live site extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The only issue I have with Contentstack is the large number of windows I have to open when editing different portions of an entry. Review collected by and hosted on G2.com.

LH
Digital Products Assistant
Enterprise (> 1000 emp.)
"A user friendly webpage management platform, easy to navigate and responsive"
What do you like best about Contentstack?

Each section when editing is made clear to prevent any mistakes when creating and amending web pages. Hyperlinking a website within text is made easy and references make it clear when amending a page after some time. I use ContentStack for work on a daily basis and am satisfied with its functionality and easy use. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The only negative thing I have found is that when creating a new document page it only has the option to add an existing document. You need to save and come out of the new page in order to add a new document. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your experience and for being a daily user of Contentstack! We’re thrilled to hear that our platform’s clarity and ease of use are helping you manage your digital content efficiently. We also appreciate your thoughtful feedback about creating new document pages. Our product team continuously reviews suggestions like yours to make everyday workflows even smoother, and we’ll be sure to pass this along for consideration.

We’re proud to power your work and appreciate your partnership!

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Contentstack Features
Content Authoring
Rich Text Editor
Versioning
SEO
Flexible Navigation Structures
User, Role, and Access Management
Reuseable Content
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