Cloudways Reviews & Product Details

Pricing

Pricing provided by Cloudways.

Managed Digital Ocean 1GB - Standard

$11.00

Cloudways Media

Cloudways Demo - Managed Services
Control core services that allow your application(s) to run.
Cloudways Demo - Server Monitoring
Easily monitor your server resources to ensure it's health and performance.
Cloudways Demo - Vertical Scaling
Increase or decrease you server size at any time.
Cloudways Demo - Team Management
Easily manage the team.
Cloudways Demo - Monitor App
Overview of the application monitoring.
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Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Cloudways Reviews (1,116)

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Reviews

Cloudways Reviews (1,116)

View 1 Video Reviews
4.7
1,117 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent support provided by Cloudways, highlighting how the intuitive interface simplifies server management and website deployment. Many appreciate the platform's ability to handle multiple sites efficiently, making it a reliable choice for both beginners and experienced developers. A common limitation noted is the lack of built-in email hosting, which requires users to seek third-party solutions.

Pros & Cons

Generated from real user reviews
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Verified User in Higher Education
UH
Small-Business (50 or fewer emp.)
"A Hosting Platform That Helped My Dreams Take Off"
What do you like best about Cloudways?

My experience with Cloudways has been nothing short of fascinating. As someone with little to no background in hosting or web development, Cloudways gave me a solid and user-friendly environment to build and manage my web applications using WordPress. The platform made complex concepts feel simple—especially through its library of helpful tutorials—and gave me the confidence to bring my ideas to life.

Security was another major highlight. The daily backups saved me more times than I can count, offering both peace of mind and strong data protection. The process of scaling my server was also incredibly smooth—just one click when my site started gaining traffic or needed to support additional plugins. Cloudways truly made it easy to grow at my own pace. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Honestly, I don’t have much to complain about. If anything, I just wish I had discovered Cloudways sooner. Review collected by and hosted on G2.com.

Anuj S.
AS
Content Writer
Small-Business (50 or fewer emp.)
"Simple UI and All-in-One Cloud Hosting Dashboard"
What do you like best about Cloudways?

I like Cloudways' UI. It's simple. Plus, you get the 5 cloud hosting services in one dashboard. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

They must provide their own file manager system instead of using a third-party app like FileZilla. Review collected by and hosted on G2.com.

Alain B.
AB
HRBP
Small-Business (50 or fewer emp.)
"Smooth Migration and Excellent Support"
What do you like best about Cloudways?

I’ve been using Cloudways for a few weeks now and honestly, it’s been a great experience. What stood out the most was the support team — they helped me with the entire migration process from my previous hosting provider, step by step, and made everything super easy. Performance has been solid, my sites load fast, and the dashboard is very intuitive. So far, I’m really happy with the service and definitely recommend it. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Coming from a traditional cPanel hosting environment, it took me some time to get used to the Cloudways platform. Things like email management and server settings are handled differently, so there’s a bit of a learning curve if you're used to everything being pre-configured. That said, once you understand how it works, it's a powerful and flexible setup. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market (51-1000 emp.)
"A smooth and scalable cloud hosting platform with great support!"
What do you like best about Cloudways?

Cloudways makes server deployment ridiculously simple — even for complex apps like Odoo or WordPress. I love the choice of cloud providers (DigitalOcean, AWS, etc.), the user-friendly dashboard, and how easily I can scale resources on the fly. Their customer support is also quick, knowledgeable, and available 24/7. The staging environment and one-click backups are life-savers! Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I wish they offered more flexibility in choosing server locations with all providers. Also, while their pricing is fair for the value, the billing breakdown could be more transparent, especially for teams managing multiple servers. A better integrated email solution would also be a big plus. Review collected by and hosted on G2.com.

Donald O.
DO
Web & Marketing Manager
Small-Business (50 or fewer emp.)
"Excellent WordPress Hosting with Powerful Features and Support — But a Bit of a Learning Curve"
What do you like best about Cloudways?

Cloudways platform makes backups and apps cloning effortless, includes free auto SSLs, and offers simple server management toggles. The free Object Cache Pro plugin and built-in Breeze caching solution are standout features, and their WordPress-focused support is consistently helpful and knowledgeable.

So far, Cloudways has streamlined my WordPress sites management, offering great performance tools and reliable support. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

There’s no built-in email hosting like cPanel, and the feature-rich dashboard can be a bit daunting for beginners. Still, once you get familiar with the setup, the benefits clearly outweigh the initial learning curve. Review collected by and hosted on G2.com.

Kushal M.
KM
Managing Director
Small-Business (50 or fewer emp.)
"Reliable, Fast, and Surprisingly Easy to Use – Perfect for Growing Agencies"
What do you like best about Cloudways?

What I like most about Cloudways is how it takes the complexity out of managing cloud hosting. You get the power and flexibility of providers like DigitalOcean or AWS, but with a clean, user-friendly dashboard that makes everything feel simple—even for non-techies. Server management, backups, staging sites, and scaling are all just a few clicks away. Their support team is also surprisingly quick and helpful when you need them. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

The only thing I don’t like is the pricing transparency. While the performance is great, the add-ons (like email hosting or advanced support) feel a bit fragmented and can add up. Also, I wish the file manager was built-in—having to use SFTP for everything isn’t always convenient, especially for quick edits. It’s not a dealbreaker, but something I hope they improve. Review collected by and hosted on G2.com.

Laurence K.
LK
Managing Director
Small-Business (50 or fewer emp.)
"Seamless Hosting with Quick Support"
What do you like best about Cloudways?

I find Cloudways provides easy-to-use hosting with a good uptime and quick support. The backend is simple to navigate, making it easy to find everything and deploy new sites when needed. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Sometimes the backend is a bit slow, especially in the admin section where pages can take a while to load. Review collected by and hosted on G2.com.

Ethan P.
EP
Data Analyst
Small-Business (50 or fewer emp.)
"Great Support, Great Speed—Exactly What I Needed"
What do you like best about Cloudways?

Honestly, the best thing I like about Cloudways is how easy it is to manage everything. I’m not a hardcore developer, but I can still launch and manage sites without much hassle. The UI is clean, and the performance is solid too. Oh and the support team is super responsive, they’ve helped me a bunch of times when I got stuck. Way better than my last host. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

It’d be great if they offered domain registration too. Right now, I have to manage my domains separately, which makes things a bit less convenient. One-stop would be nicer. Review collected by and hosted on G2.com.

"Effortless Hosting with Exceptional Support"
What do you like best about Cloudways?

I like Cloudways because it's easy to set up and the support is really helpful. They helped me with tech problems I wasn't familiar with. Also, I tried a couple of other hosting solutions and wasn't satisfied, but with Cloudways, everything started to work well from the beginning. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

None Review collected by and hosted on G2.com.

Cecilia T.
CT
Image Consultant
Small-Business (50 or fewer emp.)
"Speed champion with a learning curve."
What do you like best about Cloudways?

After using three different hosting services, Cloudways delivered the fastest PageSpeed results I've ever achieved. The Breeze caching plugin (included) and CloudFlare integration are great performance boosts that don't require you to install extra plugins or write extra code on Wordpress configuration files.

My website load faster than it ever has. The combo of server optimisation and caching produces optimal results.

The support team responds promptly and provides real solutions. Every ticket gets attention, making the service's learning curve (see cons) manageable. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Be wary that Cloudways isn't beginner-friendly, though. It requires experience with web hosting and development, and setting up your server and site may overwhelm complete rookies. You need patience and will to learn if you choose this hosting platform. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Cloudways.

Managed Digital Ocean 1GB - Standard

$11.00

Managed Digital Ocean 2GB - Standard

$24.00

Managed DigitalOcean 4GB - Standard

$46.00

Managed DigitalOcean 8GB - Standard

$88.00

G2 Deals

Exclusive savings on Cloudways through G2 Deals

Cloudways takes away all your hosting and server management hassles so you can focus on growing your business. New customers can save 20% on all Cloudways plans for 3 months when they sign up for a new account.

How to claim this offer

The discount code will be automatically applied when you sign up from G2 Deals. Alternatively, you can manually input the code: "G2Saveme20" when you sign up for a new Cloudways account to claim this offer.

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Cloudways Features
Storage Limits
Bandwidth Allowance
Email Hosting
Site management
Technical Support
Caching
Backup
SSL Certificates
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