# Cloudways Reviews
**Vendor:** DigitalOcean  
**Category:** [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 1,125
## About Cloudways
Cloudways is a managed web hosting provider that frees businesses from hosting & server management with its two unique managed hosting solutions: Cloudways Flexible & Cloudways Autonomous. Over 100,000 digital agencies, e-commerce businesses, and SMBs trust Cloudways to host their websites across 50+ available data center locations worldwide. Cloudways Flexible combines the core benefits of managed hosting, giving you the unique freedom to choose from 5 top cloud providers and deploy any PHP-based app, including a custom PHP, WordPress, Magento, Laravel, and more. You can also choose server specifications and configure the flexible platform to fit your operational requirements and business processes. With our pay-as-you-go pricing model, you always have the flexibility to pay only for what you need. Cloudways Autonomous in complement & contrast is a hands-off managed WordPress solution with built-in autoscaling. It is built on Kubernetes using Google's C2 machines with integrated enterprise CDN, database caching, and unlimited PHP workers. This unique yet powerful managed experience takes infrastructure and traffic management completely out of the way so businesses can focus on growth without the technical overhead. Both solutions are backed by Cloudways' exceptional 24/7 free technical support, which offers prompt assistance with an average response time of 90 seconds whenever needed. Join the 100,000+ businesses worldwide who trust Cloudways for their undisrupted online presence & experience the simplicity and power of managed cloud hosting today.



## Cloudways Pros & Cons
**What users like:**

- Users value the **ease of use** of Cloudways, enjoying a straightforward setup and intuitive dashboard. (151 reviews)
- Users praise Cloudways for its **responsive customer support** , providing quick help and enhancing their overall experience. (122 reviews)
- Users find the **easy setup** of Cloudways to be ideal for beginners, enabling a straightforward hosting experience. (93 reviews)
- Users commend the **exceptional reliability** of Cloudways, ensuring smooth performance and quick load times across their websites. (76 reviews)
- Users commend Cloudways for its **exceptional support** , providing effective assistance with technical issues and easy setup. (72 reviews)
- 24/7 Support (56 reviews)
- Performance Speed (56 reviews)
- User-Friendly Interface (48 reviews)
- Cloud Services (46 reviews)
- User-Friendliness (45 reviews)

**What users dislike:**

- Users find Cloudways to be **expensive** , especially when compared to alternative hosting providers. (51 reviews)
- Users find the **pricing issues** concerning, noting that costs are higher than those of competitors. (44 reviews)
- Users report **poor customer support** , experiencing delays and unresponsive communication that exacerbate their service issues. (29 reviews)
- Users find the lack of **built-in email hosting** annoying, requiring extra costs and additional setup efforts. (27 reviews)
- Users find the **learning curve steep** , struggling with the dashboard and terminology unfamiliar compared to other hosting services. (27 reviews)
- Poor User Experience (23 reviews)
- High Pricing (21 reviews)
- Users express concerns about **hosting issues** , especially with inadequate email support and limited DNS services. (19 reviews)
- Complex Usability (18 reviews)
- Missing Features (17 reviews)


## Cloudways Discussions
  - [How do l move a website created from the Godaddy site builder to Clouways hosting?](https://www.g2.com/discussions/35415-how-do-l-move-a-website-created-from-the-godaddy-site-builder-to-clouways-hosting) - 36 comments, 3 upvotes
  - [how to setup](https://www.g2.com/discussions/how-to-setup) - 4 comments, 1 upvote
  - [How do I get high scores on https://pagespeed.web.dev/](https://www.g2.com/discussions/how-do-i-get-high-scores-on-https-pagespeed-web-dev) - 6 comments, 1 upvote
  - [How do I set up a wildcard DNS for use in Cloudways with a Wordpress multi-site set up [ example mysite.domain.com ] ?](https://www.g2.com/discussions/39348-how-do-i-set-up-a-wildcard-dns-for-use-in-cloudways-with-a-wordpress-multi-site-set-up-example-mysite-domain-com) - 1 comment, 1 upvote
  - [is there any special price for my clients, especially for students in my country](https://www.g2.com/discussions/34929-is-there-any-special-price-for-my-clients-especially-for-students-in-my-country) - 1 comment, 1 upvote

- [View Cloudways pricing details and edition comparison](https://www.g2.com/products/cloudways/reviews?page=88&section=pricing&secure%5Bexpires_at%5D=2026-05-13+12%3A04%3A33+-0500&secure%5Bsession_id%5D=7be74910-1c4e-49ae-9a93-699e65f278a2&secure%5Btoken%5D=fb0e8bbe3f8ff40c92478ee1bbc65d0922e609f490925689ead4149ef75eb543&format=llm_user)
## Cloudways Integrations
  - [Astra WordPress Theme](https://www.g2.com/products/astra-wordpress-theme/reviews)
  - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews)
  - [Bunny CDN](https://www.g2.com/products/bunny-cdn/reviews)
  - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews)
  - [Divi](https://www.g2.com/products/divi/reviews)
  - [Elastic Email](https://www.g2.com/products/elastic-email/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [Rank Math](https://www.g2.com/products/rank-math/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews)
  - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews)

## Cloudways Features
**Functionality**
- Developer Tools
- Automation
- Website Staging

**Performance**
- Plugins and Theme support
- Site management
- Technical Support
- Caching
- Free Website Transfers

**Performance - Cloud Web Hosting**
- Caching
- Intuitive Control Panel
- Opering System
- Server Redundancy

**Agentic AI - Virtual Private Servers (VPS)**
- Autonomous Task Execution
- Adaptive Learning
- Decision Making

**Hosting Management**
- Storage Limits
- Bandwidth Allowance
- Email Hosting
- Control Panel Integration
- CMS Support
- Web Framework Support
- E-Commerce Integration
- File Management
- Database Support
- Security Tools

**Development**
- Application Deployment
- Development Tools
- Development Environment
- Language Support
- Testing

**Management**
- Web Content Dedication
- Website Hosting
- Role-Based Permissions

**Security**
- Backup
- Activity monitoring
- Malware identification and removal
- WAF and DDoS Protectiob

**Support - Cloud Web Hosting**
- Free SSL
- Auto-scaling
- Flexible Pricing - Cloud Web Hosting
- Support

**Database**
- Database Management
- Analytics
- Auto Scaling
- Backup / Recovery
- Storage

**Support**
- CMS Variety
- Multi-CMS Support
- Compliance

**Free Resources**
- Email
- Domain
- SSL Certificates

**Security - Cloud Web Hosting**
- Compliance and Certifications
- Backup
- Data Security

**Infrastructure**
- Networking
- Virtual Machines
- Security

## Top Cloudways Alternatives
  - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (784 reviews)
  - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (285 reviews)
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