--- title: Cloudways Reviews meta\_title: 'Cloudways Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1140 reviews by the users' company size, role or industry to find out how Cloudways works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1140 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # Cloudways Reviews & Product Details Visit Website Cloudways is a managed web hosting provider that frees businesses from hosting & server management with its two unique managed hosting solutions: Cloudways Flexible & Cloudways Autonomous. Over 100,000 digital agencies, e-commerce businesses, and SMBs trust Cloudways to host their websites across 50+ available data center locations worldwide. Cloudways Flexible combines the core benefits of managed hosting, giving you the unique freedom to choose from 5 top cloud providers and deploy any PHP-based app, including a custom PHP, WordPress, Magento, Laravel, and more. You can also choose server specifications and configure the flexible platform to fit your operational requirements and business processes. With our pay-as-you-go pricing model, you always have the flexibility to pay only for what you need. Cloudways Autonomous in complement & contrast is a hands-off managed WordPress solution with built-in autoscaling. It is built on Kubernetes using Google's C2 machines with integrated enterprise CDN, database caching, and unlimited PHP workers. This unique yet powerful managed experience takes infrastructure and traffic management completely out of the way so businesses can focus on growth without the technical overhead. Both solutions are backed by Cloudways' exceptional 24/7 free technical support, which offers prompt assistance with an average response time of 90 seconds whenever needed. Join the 100,000+ businesses worldwide who trust Cloudways for their undisrupted online presence & experience the simplicity and power of managed cloud hosting today. * * * Product Website Cloudways Seller [DigitalOcean](https://www.g2.com/sellers/digitalocean) Discussions [Cloudways Community](https://www.g2.com/products/cloudways/discuss) Languages Supported English Solution Type All-in-One Overview by Ali Jamil Show More ## Pricing Pricing provided by Cloudways. ### Managed Digital Ocean 1GB - Standard $11.00 [ View More Pricing Information ](https://www.g2.com/products/cloudways/pricing) ## Cloudways Integrations (12) What do users say about integrations? Verified by Cloudways [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Astra WordPress Theme ](https://www.g2.com/products/astra-wordpress-theme/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bunny CDN ](https://www.g2.com/products/bunny-cdn/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cloudflare Application Security and Performance ](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Magento Open Source ](https://www.g2.com/products/magento-open-source/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") phpMyAdmin ](https://www.g2.com/products/phpmyadmin/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Rank Math ](https://www.g2.com/products/rank-math/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WooCommerce ](https://www.g2.com/products/woocommerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WooCommerce Subscriptions ](https://www.g2.com/products/woocommerce-subscriptions/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress themes ](https://www.g2.com/products/wordpress-themes/reviews) Show More ![Gavin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gavin W.") GW Gavin W. Head of Marketing Small-Business (50 or fewer emp.) 4/28/2023 "Solid fast hosting that would benefit from more modern tech and energy approaches." 3/5 What do you like best about Cloudways? Our setup worked well but the UI updates have been good, helping manage the site, backups, staging, access, and file structure. Review collected by and hosted on G2.com. What do you dislike about Cloudways? I would like for Cloudways to not just offset emissions but more explicitly engage with good energy management and the energy transition while maintaining performance. I note that Krystal have gone B-Corp and reporting power usage effectiveness. Mythic Beasts are also high performance and have been verified as a green hosting provider. On a technical level, beyond just raw speed, I would like surface more modern encryption options for certificates and connections. Also, I am eager to see IPv6 support offered by Cloudways. Review collected by and hosted on G2.com. What problems is Cloudways solving and how is that benefiting you? Cloudways helps us by providing web hosting for our sites. It takes care of WordPress hosting, caching, PHP versions, and SQL database. Having them all setup and managed together is really convenient. I also trust that they are running securely. Review collected by and hosted on G2.com. Show More 5/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Emrah L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emrah L.") EL Emrah L. Wordpress Developer Small-Business (50 or fewer emp.) 1/4/2023 "Support quality has declined and performance feels slower" 3/5 What do you like best about Cloudways? The platform is still easy to use and server setup is straightforward. I also like the clean interface and overall management tools. Review collected by and hosted on G2.com. What do you dislike about Cloudways? The quality of the support is not as good as it used to be, and websites do not feel as fast anymore. Quality from support can be inconsistent, and overall performance feels less optimized compared to before. Review collected by and hosted on G2.com. What problems is Cloudways solving and how is that benefiting you? hosting my websites, securely in a great serverhosting my websites, securely in a great server. Review collected by and hosted on G2.com. Show More Response from Ali Jamil of Cloudways [Editedit](https://www.g2.com/survey_responses/cloudways-review-7552305/official_response/edit) Hi Emrah, We're sorry to hear that your experience with us didn't meet your expectations, and we understand how frustrating that can be. Feedback like yours is genuinely valuable — it helps us identify areas for improvement and raise the bar for all of our customers. We take concerns like these seriously and are always working to enhance the overall experience on our platform. If you ever decide to give Cloudways another try, we'd welcome the opportunity to show you the progress we've made and the support we're committed to providing. Best Regards, Cloudways 5/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sherwali M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherwali M.") SM Sherwali M. Founder & CEO Small-Business (50 or fewer emp.) 6/2/2025 "“Resolved After Long Delay”" 2.5/5 What do you like best about Cloudways? Cloudways offers a clean, easy-to-use platform with solid performance and flexibility. Their hosting options are attractive for developers and agencies who want control without managing infrastructure from scratch. Review collected by and hosted on G2.com. What do you dislike about Cloudways? Update (July 2025): Cloudways has now resolved my refund issue. I appreciate the efforts of their team in closing this matter and following up to ensure everything was settled. While I’m glad the issue is resolved, the process took much longer than expected and required multiple follow-ups. I hope Cloudways improves their response time for similar situations in the future. ----------------------------------------------------------------------------------------------------------------------------------------------------- I had high expectations for Cloudways, especially seeing their #1 rating on G2. However, my experience with their support has been disappointing. After UGURUS shut down, Cloudways took over their accounts. I reached out in early April 2025 regarding a refund discrepancy—ticket #639327 (and later #642612). Despite providing all necessary details and following up multiple times through tickets and live chat, I never received a final resolution or even a clear explanation. I was promised a response “within a few hours” back on May 5, but I’m still waiting weeks later. Even escalation attempts have gone unanswered. This lack of accountability and communication from a top-rated provider is frustrating and unexpected. I’m hopeful this review will help get attention on the issue. Cloudways has potential, but their support for legacy UGURUS customers needs serious improvement. Review collected by and hosted on G2.com. What problems is Cloudways solving and how is that benefiting you? Cloudways solves the complexity of managing cloud infrastructure. It simplifies deployment, server setup, scaling, and performance optimization by providing a user-friendly dashboard and managed services. This allows developers and small agencies like mine to focus more on building websites and less on server maintenance. Review collected by and hosted on G2.com. Show More 7/17/2025 Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/28/2025 "Mostly reliable but not ideal" 3/5 What do you like best about Cloudways? The interface and panel wins here, it is realyl well done and with everything where it should be. The pricing lean toward the cheap side, which is not bad by itself. It has huge margin of improvements in various aspects but overall it is cheap and reliable. I use it to host a bunch of 0 to low traffic websites and personal projects, sometimes one of the two VPS has hiccups for some reason, probably due to WP triggering updates check at the same time. Review collected by and hosted on G2.com. What do you dislike about Cloudways? Support is not always bright, since DigitalOcean purchased them it degraded further, so you need to be lucky and find a smart agent who knows where to put his hands, this is the worst part about Cloudways, was weak even before but not things tend to be worse. Everything else are nuisances, could improve the quality of life greatly but they are not a deal breaker. Review collected by and hosted on G2.com. What problems is Cloudways solving and how is that benefiting you? It is very simple and quick to start a website in few minutes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") AE Verified User in Events Services Small-Business (50 or fewer emp.) 12/5/2024 "User experience" 3/5 What do you like best about Cloudways? I like best about Cloudways is the combination of performance and ease of use. The platform is incredibly reliable, with excellent uptime, and the interface is intuitive, making it easy to manage my websites. The flexibility to choose from different cloud providers like AWS and Google Cloud is a huge plus, allowing me to tailor my hosting environment to my specific needs. Additionally, the customer support is top-notch, always ready to help with any issues I encounter. Overall, Cloudways makes cloud hosting straightforward and efficient, which is exactly what I need. Review collected by and hosted on G2.com. What do you dislike about Cloudways? Although the interface is user-friendly, there can still be a learning curve for those new to cloud hosting. Review collected by and hosted on G2.com. What problems is Cloudways solving and how is that benefiting you? I can easily set up staging environments to test new features or updates before making them live. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Daniel D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel D.") DD Daniel D. Councillor Small-Business (50 or fewer emp.) 4/27/2024 "Cloud servers made simple, but I still had wordpress security issues" 3/5 What do you like best about Cloudways? Cloudways takes the tedium out of setting up servers on cloud services like Digital Ocean. You can get up and running with an operating system, firewall, and web application in minutes. The tech support was excellent and prompt when needed. Review collected by and hosted on G2.com. What do you dislike about Cloudways? While most things ran smoothly, making wordpress secure still left some challenges. I did get infected with some malware at one point, but luckily there were backups and I could roll back to a clean version of my server and then apply patches. I availed of some tech support along the way which was friendly and efficient, and greatly contributed to peace of mind. Review collected by and hosted on G2.com. What problems is Cloudways solving and how is that benefiting you? Cloudways allows one to get a website up and running quickly and efficiently, with intuitive tools for pointing domains, backup and security. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 4/30/2024 "It's okay." 3/5 What do you like best about Cloudways? It's managed features and oversight over servers and applications. Review collected by and hosted on G2.com. What do you dislike about Cloudways? It's performance. They advertise for woocommerce sites but its performance and speed is throttled so much. I felt like they tried to sell me something just for the sake of selling me something. Review collected by and hosted on G2.com. What problems is Cloudways solving and how is that benefiting you? Control over the server and it's applications. The features are great but are severely limited by their performance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite CD Clay D. Small-Business (50 or fewer emp.) 3/18/2024 "Not as good since takeover by Digital Ocean" 3/5 What do you like best about Cloudways? Ease of Use, Number of Features, Good Support Review collected by and hosted on G2.com. What do you dislike about Cloudways? Higher pricing for competitors of Digital Ocean Review collected by and hosted on G2.com. What problems is Cloudways solving and how is that benefiting you? Cloudways solves the problem of managing many Wordpress sites and PHP apps on a single control panel Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Dylan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dylan M.") DM Dylan M. EAM Systems Engineer Small-Business (50 or fewer emp.) 5/1/2023 "Web Hosting Simplified" 2.5/5 What do you like best about Cloudways? They make web hosting pretty easy. I would recommend it to anyone getting started with managed hosting. Review collected by and hosted on G2.com. What do you dislike about Cloudways? I have had issues with being unable to login. support team has been helpful but we are still having issues. Review collected by and hosted on G2.com. What problems is Cloudways solving and how is that benefiting you? Making it easy to organize and managed websites. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dr Andy T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr Andy T.") DT Dr Andy T. Founder, Owner, and Principal Small-Business (50 or fewer emp.) 7/12/2022 "Above-average performance but no better than GridPane or RunCloud. Pricey and over-hyped." 3/5 What do you like best about Cloudways? Setting up a new server and launching a new application is straightforward on Cloudways. Once logged in, creating a new application is almost intuitive. I could add several applications without referring to the Cloudways documentation or contacting the Support team. Before Cloudways, I had used other cloud control panels, including GridPane, RunCloud, and SprinupWP - this experience could have made it easier for me to use Cloudways. The comprehensive and well-written Cloudways docs make it a breeze to perform tasks like provisioning a new server, creating a new application, verifying SSL certificates, and connecting to applications via SSH or SFTP. The Cloudflare enterprise add-on is a feature that Cloudways introduced in March 2022. Few webs hosting providers offer Cloudflare enterprise, so when Cloudways announced their partnership with Cloudflare on this CDN add-on, I jumped on the opportunity to move several of our sites back to Cloudways. At least on paper, Cloudflare enterprise offered improved security and performance. The cost of this add-on is very affordable, from only $4.99 per domain per month (and substantially less with volume discounts). Unfortunately, our experience with this add-on has been less than anticipated. Page loading times using Cloudways and the Cloudflare enterprise add-on were comparable (similar) to RunCloud and GridPane, both subjectively and on testing using GTmetrix, Pingdom Website Speed Test, and WebPageTest site performance test. Likewise, our sites on Cloudways did not perform any better in the Core Web Vitals than other cloud control panels, namely RunCloud and GridPane. Review collected by and hosted on G2.com. What do you dislike about Cloudways? There are quite a few things we dislike about Cloudways. We'll mention only a few below. As mentioned above, performance, though better than average (e.g., from shared web hosting), is not stellar and does not live up to the hype, even with the Cloudways Breeze cache plugin installed. We suspect much of the hype is because of the attractive commissions Cloudways offers its affiliates. We believe Cloudways' claim of having "the fastest hosting stack ever" is unsupported by our real-world experience and testing. While its competitors (GridPane and RunCloud) are now offering an OpenLiteSpeed option besides NGINX in their application stacks, Cloudways only offers its "ThunderStack," which includes an NGINX and Apache hybrid. OpenLiteSpeed has several advantages, including performance and the use of the excellent LiteSpeed Cache plugin. In this way, I get the impression that Cloudways is falling behind its competitors in terms of technology. Unless you select the most basic plans (1 GB RAM and 1-core processor), the cost of the service is expensive for what you get. Cloudways charges for its service more than you pay for the server, i.e., the total price you pay is more than double what it would cost you if you purchased the VPS from the provider directly. For example, the VPS we use is a Vultr High-Frequency server (2 GB RAM, one core) that costs $12 per month if purchased directly from Vultr. However, Cloudways charges $26 per month for the same VPS and its service. Likewise, for a Vultr HF VPS with 4 GB of RAM and two cores, Cloudways' price is $50 per month, while it will cost only $24 per month if bought directly from Vultr. One issue we encountered on the Cloudways platform was the inability to select the PHP version on an application basis. On Cloudways, you choose the PHP version at the server level, so all applications on any one server will have the same PHP version. Having only one PHP version for all applications was a problem. We have some WordPress sites with plugins that require PHP version 7.4. In contrast, other websites can run on the latest PHP version and therefore take advantage of the latter's performance gains. Further, the highest PHP version on the Cloudways platform is 8.0, whereas RunCloud already provides an option for PHP version 8.1. Since moving our WordPress sites to Cloudways, we have received significantly more comment spam messages while not experiencing any change in real visitor traffic (as opposed to bot traffic). Review collected by and hosted on G2.com. Recommendations to others considering Cloudways: Anyone considering Cloudways can take advantage of a 3-day free trial. However, we recommend they also try RunCloud to compare performance and usability. RunCloud offers a 14-day money-back guarantee. Review collected by and hosted on G2.com. What problems is Cloudways solving and how is that benefiting you? By moving some websites to Cloudways, we hoped to improve real visitor traffic, enhance user experience, and increase sales. Unfortunately, we have seen no difference in these metrics compared to other providers, such as GridPane and RunCloud. Review collected by and hosted on G2.com. Show More Response from Marium Idrees of Cloudways [Editedit](https://www.g2.com/survey_responses/cloudways-review-6778208/official_response/edit) Hello Dr Andy! Thank you for your detailed and thoughtful review of Cloudways. We're glad to hear that you found the setup process intuitive and our documentation helpful. We have noted your feedback regarding performance, pricing, and other aspects of our service. Your insights are invaluable, and we will take them into consideration as we continue to improve. If there's anything specific you'd like to discuss to enhance your experience, please send us your contact details and registered email address via DM on Facebook or Twitter. Our team will connect with you promptly. Thank you for taking the time to share your experience. We hope to better serve you in the future. 7/12/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Cloudways? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Cloudways ](https://www.g2.com/products/cloudways/discussions/new) JC Jimmy Chama • Last activity over 3 years ago How do l move a website created from the Godaddy site builder to Clouways hosting? 3 Upvotes 36 [ Join the conversation ](https://www.g2.com/discussions/35415-how-do-l-move-a-website-created-from-the-godaddy-site-builder-to-clouways-hosting) GU Guest User What is Cloudways? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-cloudways) [ View all Discussions ](https://www.g2.com/products/cloudways/discuss) ## Pricing Options Pricing provided by Cloudways. ### Managed Digital Ocean 1GB - Standard $11.00 ### Managed Digital Ocean 2GB - Standard $24.00 ### Managed DigitalOcean 4GB - Standard $46.00 ### Managed DigitalOcean 8GB - Standard $88.00 [ View More Pricing Information ](https://www.g2.com/products/cloudways/pricing) ## G2 Deals ### Exclusive savings on Cloudways through G2 Deals Cloudways takes away all your hosting and server management hassles so you can focus on growing your business. New customers can save 20% on all Cloudways plans for 3 months when they sign up for a new account. How to claim this offer The discount code will be automatically applied when you sign up from G2 Deals. Alternatively, you can manually input the code: "G2Saveme20" when you sign up for a new Cloudways account to claim this offer. 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