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Cloudways Reviews & Product Details

Pricing

Pricing provided by Cloudways.

Managed Digital Ocean 1GB - Standard

$11.00

Cloudways Media

Cloudways Demo - Managed Services
Control core services that allow your application(s) to run.
Cloudways Demo - Server Monitoring
Easily monitor your server resources to ensure it's health and performance.
Cloudways Demo - Vertical Scaling
Increase or decrease you server size at any time.
Cloudways Demo - Team Management
Easily manage the team.
Cloudways Demo - Monitor App
Overview of the application monitoring.
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Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Cloudways Reviews (1,116)

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Reviews

Cloudways Reviews (1,116)

View 1 Video Reviews
4.7
1,117 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent support provided by Cloudways, highlighting how the intuitive interface simplifies server management and website deployment. Many appreciate the platform's ability to handle multiple sites efficiently, making it a reliable choice for both beginners and experienced developers. A common limitation noted is the lack of built-in email hosting, which requires users to seek third-party solutions.

Pros & Cons

Generated from real user reviews
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Masroor A.
MA
System Administrator
Small-Business (50 or fewer emp.)
"Cloudways Game-Changing Hosting"
What do you like best about Cloudways?

I love its brilliant combination of simplicity and power, making cloud hosting accessible without sacrificing performance. The intuitive dashboard and choice of top-tier cloud providers are a huge time-saver. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

The lack of included services like email, CDN and domain registration is a notable drawback, and the cost can escalate quickly with necessary add-ons. It's a great service, but not a one-stop-shop for everything. Review collected by and hosted on G2.com.

Evelyn .
E
Website Operator/Sales Engineer
Small-Business (50 or fewer emp.)
"Excellent Cloudways"
What do you like best about Cloudways?

Since I am an amateur, I kept running into problems at the beginning of using this new hosting platform, but every time I submitted a ticket, they responded quickly and helped me resolve the issue smoothly, which gave me great confidence in their service. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I am exploring is there anything I dont like... Review collected by and hosted on G2.com.

JP
Director
Small-Business (50 or fewer emp.)
"Great value, Easy To Use"
What do you like best about Cloudways?

Great value service, and all you really need to at least get started with no hidden costs - you can do everything from the dashboard including deploy from Git. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

The Git implementation is slightly flaky, but that's fine once you know! The issue being that, if you deploy from Git using their dashboard, it doesn't delete on the server files or folders that are no longer in the repo. This caused me a good deal of head scratching until I realised what was happening and now, if there's an issue, I just go in and delete manually. If that's a problem then just use DeployHQ instead. Review collected by and hosted on G2.com.

Sally P.
SP
Graphic & Web Designer
Small-Business (50 or fewer emp.)
"Happy customer - Cloudways is a great service!"
What do you like best about Cloudways?

The 24/7 support that Cloudways offer is second to none - any issue or question I have is answered so promptly and their support always ensure you know exactly whats going on to further upskill you. I love the backend of Cloudways and the ease of its layout and navigation, such a simple tool that provides such complex services. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Nil - I am yet to experience anything I dislike about Cloudways Review collected by and hosted on G2.com.

"Reliable, Scalable, and Great Value with Minor UI Hiccups"
What do you like best about Cloudways?

I think Cloudways is a great value for the money with high quality and scalability. I also appreciate their good customer service. When I needed help, they responded quickly. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I struggle with the UI sometimes when trying to accomplish tasks. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Switched from WPEngine to Cloudways"
What do you like best about Cloudways?

We have been a client of WPEngine for many years, but we were experiencing performance issues as we were on a shared server. The migration plugin offered by Cloudways really helped streamline the process in migrating our sites over with minimal difficulties. We have already seen improvements in overall performance as well as core site vitals. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

The dashboard is not as intuitive and cleanly organized like WPEngine. We've found it a bit difficult to find what we were looking for right away. It would be beneficial if we could automate backing up each individual application rather than having to manually do so. Review collected by and hosted on G2.com.

Steven L.
SL
Webdesign und -entwicklung
"Simple Hosting, Excellent Support"
What do you like best about Cloudways?

I like the good support from Cloudways, which is always available and where you always get great help. I find the ease of use and the fact that installation tools like for WordPress are very simple with just a few clicks to be great. The servers are good, and the migration tools make the transition uncomplicated. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Currently, I can't think of anything negative. Support for Shopware 6 would be cool. Review collected by and hosted on G2.com.

CS
Owner
Small-Business (50 or fewer emp.)
"An absolute nightmare"
What do you like best about Cloudways?

Nothing - literally nothing worked. Not the payment dashboard, not the support, etc. Hands down the worst experience we have had with a hosting company. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Everything. They would threaten to take our site down for non-payment, except the payment dashboard did not function properly. It was missing critical fields, like where to add credit card info to submit payment. The "support team" literally would argue and send the same steps over and over, but the payment page never appeared. The best part? They were charging my Paypal account, which seemed to be the only way to pay, AND THEN PROCEEDED TO DELETE OUR HOSTING ENVIRONMENT for non-payment. You cannot make this up. We had one site with them. Moving that site from WP Engine was the worst mistake we ever made. There was a DDOS attack on the server and they tried to cover it up and blame it on non-payment. Stay away from this company. They are dishonest and customer support is non-existent. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Mid-Market (51-1000 emp.)
"Reliable, Scalable, Easy to Use"
What do you like best about Cloudways?

One of the things I value most about Cloudways is how it simplifies the management of multiple tools and services in one place. For a small to mid-sized business like ours, having features like server management, backups, staging environments, and SSL setup all centralized is a huge time saver. It makes project management a lot easier and more efficient. The interface is also very clean and beginner-friendly, which helps when working with non-technical team members — although it can be a bit sluggish at times. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Support is hit-or-miss. While the agents are knowledgeable and usually resolve issues effectively, response times can be frustrating — sometimes it takes several minutes or even hours to get connected with someone. Also, as mentioned, the UI—despite being simple and well-organized—feels slow or unresponsive at times. It would also be great to have more flexibility with backups and integrations with external monitoring or CI/CD tools. Lastly, pricing can ramp up quickly if you’re not careful with resource scaling. Review collected by and hosted on G2.com.

SS
Director of Web and Content Development
Small-Business (50 or fewer emp.)
"Easy to use, but super powerful"
What do you like best about Cloudways?

How straightforward and intuitive the interface is. That I can rely on support to resolve my issues. All the flexibility to fine tune apps and servers. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

The list of applications I can deploy is small, and out of date. My options for managing email within Cloudways is limited. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Cloudways.

Managed Digital Ocean 1GB - Standard

$11.00

Managed Digital Ocean 2GB - Standard

$24.00

Managed DigitalOcean 4GB - Standard

$46.00

Managed DigitalOcean 8GB - Standard

$88.00

G2 Deals

Exclusive savings on Cloudways through G2 Deals

Cloudways takes away all your hosting and server management hassles so you can focus on growing your business. New customers can save 20% on all Cloudways plans for 3 months when they sign up for a new account.

How to claim this offer

The discount code will be automatically applied when you sign up from G2 Deals. Alternatively, you can manually input the code: "G2Saveme20" when you sign up for a new Cloudways account to claim this offer.

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Cloudways Features
Storage Limits
Bandwidth Allowance
Email Hosting
Site management
Technical Support
Caching
Backup
SSL Certificates
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Cloudways