---
title: Cloudways Reviews
meta_title: 'Cloudways Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1131 reviews by the users' company size, role or industry
  to find out how Cloudways works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 1131
  scale: '5'
date_modified: '2026-07-08'
parent_category:
  name: Web Hosting
  url: https://www.g2.com/categories/web-hosting
---

# Cloudways Reviews
**Vendor:** DigitalOcean  
**Category:** [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 1,131
## About Cloudways
Cloudways is a managed web hosting provider that frees businesses from hosting &amp; server management with its two unique managed hosting solutions: Cloudways Flexible &amp; Cloudways Autonomous. Over 100,000 digital agencies, e-commerce businesses, and SMBs trust Cloudways to host their websites across 50+ available data center locations worldwide. Cloudways Flexible combines the core benefits of managed hosting, giving you the unique freedom to choose from 5 top cloud providers and deploy any PHP-based app, including a custom PHP, WordPress, Magento, Laravel, and more. You can also choose server specifications and configure the flexible platform to fit your operational requirements and business processes. With our pay-as-you-go pricing model, you always have the flexibility to pay only for what you need. Cloudways Autonomous in complement &amp; contrast is a hands-off managed WordPress solution with built-in autoscaling. It is built on Kubernetes using Google&#39;s C2 machines with integrated enterprise CDN, database caching, and unlimited PHP workers. This unique yet powerful managed experience takes infrastructure and traffic management completely out of the way so businesses can focus on growth without the technical overhead. Both solutions are backed by Cloudways&#39; exceptional 24/7 free technical support, which offers prompt assistance with an average response time of 90 seconds whenever needed. Join the 100,000+ businesses worldwide who trust Cloudways for their undisrupted online presence &amp; experience the simplicity and power of managed cloud hosting today.



## Cloudways Pros & Cons
**What users like:**

- Users love the **easy-to-use dashboard** of Cloudways, which simplifies server integration and enhances overall experience. (151 reviews)
- Users commend **quick and helpful customer support** from Cloudways, enhancing their overall hosting experience and satisfaction. (122 reviews)
- Users love the **easy setup** of Cloudways, making cloud hosting accessible for beginners without technical expertise. (93 reviews)
- Users commend the **exceptional reliability** of Cloudways, appreciating fast load times and effortless server management. (76 reviews)
- Users highlight the **incredibly helpful support** of Cloudways, making technical challenges manageable and enhancing overall user experience. (72 reviews)
- 24/7 Support (56 reviews)
- Performance Speed (56 reviews)
- User-Friendly Interface (48 reviews)
- Cloud Services (46 reviews)
- User-Friendliness (45 reviews)

**What users dislike:**

- Users find Cloudways&#39; prices to be **expensive** , making it a less appealing option compared to alternatives. (51 reviews)
- Users feel the **pricing issues** make Cloudways more expensive than other hosting providers, impacting overall value perception. (44 reviews)
- Users express frustration over **poor customer support** , citing unresolved issues and lack of timely communication from Cloudways. (29 reviews)
- Users find the lack of **built-in email hosting** frustrating, as it necessitates an additional service and expense. (27 reviews)
- Users find the **learning curve steep** , struggling with an unintuitive dashboard and unfamiliar terminology compared to other services. (27 reviews)
- Users experience a **poor user experience** with Cloudways due to clunky navigation and slow customer support. (23 reviews)
- High Pricing (21 reviews)
- Users express concerns about **hosting issues** , especially with inadequate email support and limited DNS services. (19 reviews)
- Complex Usability (18 reviews)
- Missing Features (17 reviews)

## Cloudways Reviews
  ### 1. A reliable, high-rerformance hosting solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about Cloudways?**

I've been using Cloudways for my website hosting needs for several years and I would not hestiate to recommend them. We host 30+ applications on the Cloudways platform and utilise the features they offer every day. One of the standout features of Cloudways is the ease and speed with which you can set up servers and applications. Equally impressive is their technical support team; they are very responsive, knowledgeable and willing to go the extra mile to solve any issues.

**What do you dislike about Cloudways?**

Ocassionally there are issues with the server providers e.g DigitalOcean that cannot be resolved as quickly as issues within the Cloudways infrastructure.

**What problems is Cloudways solving and how is that benefiting you?**

The built-in WordPress security/monitoring features give us the peace of mind to focus on more important work. The ease of spinning new applications, quickly is pricless.

  ### 2. Affordable hosting + best customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dean T. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about Cloudways?**

Our digital agency does a lot of website design and development work. Hosting and domain issues are not my strong suit, but Cloudways has incredible customer support that far surpasses any other service I've used. At least once a week I am asking for help and their live chat service is incredibly helpful and has always solved my issues.

**What do you dislike about Cloudways?**

Cloudways has a wide variety of hosting options that may be overwhelming for someone new to hosting. Thankfully they have excellent customer support to help walk you through any issues.

**What problems is Cloudways solving and how is that benefiting you?**

hosting
SSL certificates
malware protection
SMTP email deliverability

  ### 3. Astounding customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2024

**What do you like best about Cloudways?**

I've had no issues with my site. But on top of that, Cloudways is now my benchmark for online customer service. 

Quick responses. And everyone person I've talked to was able to solve my problem. No passing off to someone else. No having to explain my problem again. No getting back to me later.

By far the best customer service for any SaaS product.

**What do you dislike about Cloudways?**

Nothing. I could say the price, but it's more than worth it for what you get.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways hosts my website. I've never had any issues with it, so it gives me peace of mind.

  ### 4. Great hosting provider for hosting applications.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Muhammad S. | Co-Founder and CFO at AdviseMind, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Cloudways?**

Cloudways is one of the best hosting providers out there. It  has very simple UI and has 24/7 support available. It offered me $100 in credits for deplying wordpress applications.
It also provided free SSL certificates.
Highly recommended.

**What do you dislike about Cloudways?**

Cloudways may become expensive if you want to host less applications with low traffic, it will be costlier, the same application can be deployed on cheaper platforms, so if you want to host a simple application, with simple bandwith and ram, cloudways is not an ideal choice.
With that I would like to mention there are some cache issues for cloudways applications which affected hosted applications.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways is helping us in hosting appliactions on it very easily. It is the most seamless hosting provider we have found.

  ### 5. Great Customer Service and an Extremely Intuitive Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel B. | Owner and CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Cloudways?**

I found Cloudways after wading through the dime-a-dozen "buy 4 years and pay only $1.99/month then $14.99/mo after" providers. Cloudways has the best and most professional support staff I have encountered. The user console is extremely easy and intuitive to use. I am not an experienced web developer and found everything without much effort. Lots of helpful articles in their knowledgebase and extremely informative chat agents available at any time. I also love the pay for what you use setup. Super unique and is a great value. Very happy with Cloudways and have no regrets.

**What do you dislike about Cloudways?**

None so far. At first the wordpress admin console was moving quite slow so I accessed chat support and an agent immediately fixed it.

**What problems is Cloudways solving and how is that benefiting you?**

Hosting my business website and saving me money by being able to do it myself

  ### 6. I was nervous about losing cPanel

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tip K. | Founder, CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2024

**What do you like best about Cloudways?**

The best part of my time using Cloudways is undoubtedly their outstanding customer support. Not only do they have excellent documentation of their features and capabilities, but they have a very accessible team of support consultants always available to help me get things done quickly and efficiently. I have never once felt like they failed to clear up any issue I had. They are not your average low-level techs. These women and men know their stuff. They are easy to contact 24/7.

I have been creating websites since the early 90s. Until I settled on Cloudways, I had always used various versions of cPanel to manage my websites, so I was fairly comfortable with the cPanel interface. With each hosting company, they all had tailored their cPanels to their operations, but they were all similar. 

However, I heard some glowing reports about Cloudways and decided to give them a try. At first, I was concerned with their proprietary interface - will I spend all of my time hunting for the features I need? No worries, I quickly came to appreciate their more organized and capable interface. They have continually added additional capabilities as they find ways to make their system easier or more organized.

I love how they have implemented so many things such as their site staging, automated and on-demand backups and restorations, cache purging, password management, WordPress setup... the list goes on.

**What do you dislike about Cloudways?**

My onboarding experience was a bit challenging when I started 5 years ago. I think that the many changes that they have implemented have improved that situation. Given their non-standard interface, they should always make onboarding new customers their priority focus.

**What problems is Cloudways solving and how is that benefiting you?**

I needed a feature-rich environment that offered operational flexibility. I also needed to be able to control the responsiveness and speed of my sites, so Cloudways' tiered implementation approach is excellent for us. I am not a "deep" technical guy, so their excellent tech support is vital to us.

  ### 7. Very good platform for server management, some issues with the autonomous plans.

**Rating:** 4.5/5.0 stars

**Reviewed by:** César Iván R. | Especialista SEO, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about Cloudways?**

It is very easy to deploy servers from different providers, the configuration is simple, and there are very useful addons to improve the service. Cloudflare Enterprise and Elastic Email are excellent options with very good prices within Cloudways. Additionally, the support is excellent.

**What do you dislike about Cloudways?**

We made an implementation with the "autonumus" service but the performance is not very favorable. We had an e-commerce type site and whenever it crashed, the support team helped us but the interruptions were constant.

**What problems is Cloudways solving and how is that benefiting you?**

They constantly solve the issues detected by the clients, and also improve the technical support service and its functions, which helps to have a solid and constantly updated service.

  ### 8. All I need for my site

**Rating:** 4.5/5.0 stars

**Reviewed by:** laura c. | Photographer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2025

**What do you like best about Cloudways?**

The cloudways set up was straightforward which was important to me. It's been reliable and fast and everything I need for a web hosting site.

**What do you dislike about Cloudways?**

Haven't been disappointed by anything so far.

**What problems is Cloudways solving and how is that benefiting you?**

My old site took a while to load. Now I use Wordpress and it's been fast and easy to use.

  ### 9. Hosting you can confidently call "Premium"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Craig R. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2022

**What do you like best about Cloudways?**

Confidence that I am providing my clients premium web hosting, without the many drawbacks of comparably priced alternatives like shared hosting.  With Cloudways you get the benefits of premium hosting and the convenience, as they manage everything well enough that it is as easy to use as your average shared hosting provider.  

When I have moved wordpress websites to Cloudways,  from even the highest reviewed hosts, I see instant load time improvement before installing any performance plug-ins.  With Cloudways, I know I'm offering superior hosting, which gives me confidence in my service offering, which is very important.

**What do you dislike about Cloudways?**

The lack of Nameservers can be tricky sometimes, but ultimately I think this is because it is best to have DNS go through a CDN.  I have  also found that it is challenging to move a website away from Cloudways, but that isn't much an issue because it is only in rare cases that I would be moving a website to a different host than cloudways, and that isn't something I would do unless it were a client request.   

A final point I could make, although I don't know this belongs under the category of things I dislike about Cloudways, but I like to set up a lot of wordpress installs, and try different themes/plugins, sometimes I like to install templates and pick them apart to learn, or to use a section in one template in another.  It would be nice if there was a bucket of storage for staging websites, this way it wouldn't use up server space to develop.  This is really just an indication that I need to learn how to host wordpress websites locally for development purposes.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways is the very best hosting solution I have found for Wordpress sites.  Support is friendly and knowledgeable and always helps me resolve issues quickly.  I'm able to offer my clients hosting that performs as good or better than any other option I have seen, including those that cost 10x as much or more.

  ### 10. Excellent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rodrigo M. | Web designer / Divi developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2025

**What do you like best about Cloudways?**

It is very user friendly, very easy to set up webmail, all info is there. They have everything to scale your business or your clients'.

**What do you dislike about Cloudways?**

Price can be a turn off but you will have for your money at the end.

**What problems is Cloudways solving and how is that benefiting you?**

Set up my own website and website for clients.

  ### 11. Satisfied with the hosting services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Florence B. | Community Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Cloudways?**

Before Cloudways our site was hosted on another service and our blog was crashing constantly. The dev team was always on alert in the event the landing page was not working properly. This lead to a lot of wasted resources.

**What do you dislike about Cloudways?**

We've been with Cloudways for about a year and so far so good.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways ensure the stability of our website and blog, which ultimately impacts the overall user experience. We also saved a significant amount of money when we switched from our previous service.

  ### 12. Switching from Bluehost to Cloudways has done GREAT things for our site!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie O. | Director of Digital Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2024

**What do you like best about Cloudways?**

I switched the website of the company I work for from Bluehost to Cloudways a few months ago, because our website speed was extremely slow and Google research had told me that Bluehost is known to cause that. 
I was completely inexperienced at migrating and integrating a website, and was worried that I would do it incorrectly. But the support team at Cloudways walked me through every step of the process, and made it easy! They were amazing! 
Our website was almost immediately noticeably faster, and the User Interface is plain enough that even someone as inexperienced as I am can navigate it easily. Very pleased with Cloudways!

**What do you dislike about Cloudways?**

I have disliked almost nothing about Cloudways, but if I had to name one thing, it would be that when I tried to figure out how to update the staging site I had already created, I couldn't figure it out. That may well have been user error, but it wasn't very clear how to delete or update an old staging site.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways provides significantly faster website loading times compared to Bluehost, which is a huge deal when Google won't show your website to as many people if it is slow. Cloudways also has some of the best customer support I've ever experienced ANYWHERE! You can talk to real people, not robots, and the staff are knowledgable, fast to respond, unfailingly courteous, and they stick with you until the problem is resolved. I've contacted Cloudways support a handful of times now, and it is always that way.

  ### 13. When I need quality managed hosting outside of WordPress, this is my choice.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Óscar M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2024

**What do you like best about Cloudways?**

I love all the control you can have over the server and the applications you can install, and on the other hand, that it is a managed server and you forget about having to install or update the operating system.

**What do you dislike about Cloudways?**

that the interface does not have support and the support in Spanish

**What problems is Cloudways solving and how is that benefiting you?**

I needed to install an uncommon application like OJS to host a scientific journal and I was also looking for a managed server.

  ### 14. Dependable and easy to understand Hosting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joseph M. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2024

**What do you like best about Cloudways?**

1. Easily scaling website resources to accommodate seasonal fluctuations in the number of concurrent users.
2. consistent latency bandwidth, and uptime. i examined several vendors and technology stacks, including shared hosting cloud and vps.
ulitimately i came to the conclusion that cloudways was the best option since they would host the website using the vendor of our choice and give us a simple management and scaling solutions.

**What do you dislike about Cloudways?**

To be honest till now we like Cloudways it is best option for us

**What problems is Cloudways solving and how is that benefiting you?**

i host our website with cloudways the website user interface is very clear and easy and server speed is good. i feel like i have a lot more control over what i do now. chat assistance is quick, knowledgeable, and supportive. they have always assisted me even though i had made some setting and payment errors in the past. 

i 'm rather pleased with cloudways experience. our demand have been better managed by cloudways and the support staff has been incredibly through. they even assisted with setting up our beta environment and moving our website from pantheon to cloudways.

  ### 15. An accessible way to get hosting with predictable costs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan H. | System Simplifier-in-Chief, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about Cloudways?**

I like the knowledge of what my hosting will cost every month, plus that I can see whether I'm testing the capacity of resources available to me. It's vital for my business that the server has high availability, and in my experience it's never failed. I got help from support to get me moving with a couple of tricky things I hadn't done before, and they delivered in a friendly and helpful way.

**What do you dislike about Cloudways?**

The dashboard can be slow, but that's OK as I mostly use SFTP to get what I need on the occasions I need to get hold of a log file, for example. Because there are loads of options (they are versatile and it's suitable for all manner of devops), the control panel can appear complex. I don't think there's anything they can do about this because these are features that they want to offer, but for my more basic business case I'm not using most of what they offer. The support is all delivered via chat which is generally positive, but there was one occasion where it took a while because I asked a difficult question and it took three support team members to have a look before I got an answer that moved me forward. This is a really minor complaint as their support got me moving again in every case.

**What problems is Cloudways solving and how is that benefiting you?**

I need an always-available Node server which my web application makes web socket connections to for live data transfer. I can't do this with my existing traditional PHP web host, so I have a simple Node server running with Cloudways. It is very simple and doesn't cost too much in terms of processing or bandwidth, but the fact the monthly bills are fixed is really useful for me. I could do without getting a shock massive bill from one of the big three cloud hosting providers, which for me is a massive attraction for Cloudways.

  ### 16. I came over from Heart and I will be staying!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andy P. | Website Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2024

**What do you like best about Cloudways?**

Simple and intuative. Easy to set up staging sites. Nice and simple pages with as much as possible in one place without cluttering everything.  Tips from the Bot are handy and a free migration was also nice.

**What do you dislike about Cloudways?**

It works differently to other hosting companies, but I will get used to it as a trade of for a super service.

**What problems is Cloudways solving and how is that benefiting you?**

Peace of mind of a good quality service provider. Currently looking at the white labeling hosting.

  ### 17. "Easy, Friendly Interface and High performance"

**Rating:** 5.0/5.0 stars

**Reviewed by:** vaishali a. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about Cloudways?**

I was a little scared When a cowoker suggested that I buy a server from cloudways on my own. I found the terrain to be unfamiliar,but Cloudways made it simple.To Guide someone with minimal experince through the process of adding a domain and website  to the server, there is a wealth of online assistance and explainers available .when I made mistakes--which happened extremely infrequently--support was there. it was easy even to set up a email (with Rackspace).The services has been reliable and steady with no outages or other problems and my developers had no trouble gaining access.when there was a server change, Cloudways own workers intervened to assist. My time and money were respected in the manner that this was completed.Overall, it was a wonderful experince that increased my knowledge and confidence.perhaps all managed server providers are this excellent,but I have no desire to find out.

**What do you dislike about Cloudways?**

while Cloudways offers cheap pricing,it may not to be the most cost-effective option for small website or individual projects. people must think about their hosting requirements and finances.Cloudways does not offer email hosting; instead, it focuses on web hosting. It may be necessary for people to look for seperate email hosting solutions, Which could be less convenient.

**What problems is Cloudways solving and how is that benefiting you?**

My experience with Cloudways platforms is always positive and I rarely run into any problems.I can't however, comment on how well they handle any potential problems that might come up for other users because I personally encountered any hosting issues. We were able to deploy website hosting internallywithout the needto hire a developer or engineer because cloudways is easy to host and doesn't require further knowledge. I am able to provide cost-effective individuals resources to several clients while hosting them.

  ### 18. Recommendable cloud hosting solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bahati Asher F. | Software Engineer, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** June 05, 2024

**What do you like best about Cloudways?**

Six years of using cloudways and I would say this is the best cloud hosting tool ever found which is scalable, secure and affordable with no downtime all the time lik e other tools, Before implementing cloudways, we were facing a lot of hosting challenges where we could not host all our projects under one control panel or dashboard which could result in us into subscribing per project and having multiple control panel logins.

Switching to cloudways has proven more advantageous to our company and I have a lot I like about this tool to tell, not because the review is incentivized but from my honest experience.

1. Cloudways offers free SSL certificate through let's encrypt meaning you can easily install unlimited SSL certificate anytime without any issue or any knowledge about it where other providers would charge you for using the SSL certificate

2. Supports WordPress. Cloudays supports WordPress and gives more support to the Wordpress hosting making your WordPress project load faster, secure and to be more scalable at the same cost while receiving maximum support through the tech team.

3. Security. I like the advanced security that comes from easy integration of cloudways from Cloudflare and automatic malware scanning making sure our websites are safe from malwares.

**What do you dislike about Cloudways?**

Much as good can be spoken about this tool, there are some isssues, you need to have a higher budget to use this tool especially if you  are going or your project is going to need more RAM and SSD storage, pricing can tend to be more expensive.

It takes a lot of time for new clients to get adapted to the tool because of more modules that are supposed to be integrated, and completely, to support email hosting, one needs to use  a third party which comes at a separate cost and with different integration skills

**What problems is Cloudways solving and how is that benefiting you?**

We are managing three servers with Cloudways that are helping us to resell hosting services to our clients at an affordable price. It has helped us achieve higher sales due to the fair pricing and it is our go to server tool for new projects and new clients

  ### 19. The cloud hosting hero you've been waiting for (I was, for sure)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ana B. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2024

**What do you like best about Cloudways?**

It's reasonably priced, easy to use, and really powerful. Cloudways simplifies website setup and management even for non-technical people. What's nicest? The fees are amongst the lowest on the market considering the uptime and support you get (even though it's marketed as self-managed).

**What do you dislike about Cloudways?**

I occasionally wish Cloudways had a magic wand that could instantaneously fix all of my hosting problems (which are rare). But we can't, after all, have everything! Every now and then, the user interface may seem a little outdated, but everything works, so it's fine.

**What problems is Cloudways solving and how is that benefiting you?**

Well I have it all: terrible fees with abysmal support, or one time I used a hosting that lost me all of my websites due to SQL injection hack. They quarantined all my files and didn't allow me to use it anymore, so I had to restore years of work from scratch (their automatic backup system wasn't that great as well). I switched to Cloudways in 2021 (I was a bit scared at first since I love to have someone to help me with stuff and didn't know if I could handle the slight learning curve of it) and never looked back. I have zero complains.

  ### 20. Reliable self managed cloud hosting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaleb N. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2024

**What do you like best about Cloudways?**

The platform is designed to be easily navigable, featuring a sleek interface for efficiently managing servers, applications, and domains. The performance is consistently excellent, with lightning-fast load times and virtually no downtime. The pricing is very competitive, and the pay-as-you-go model offers great flexibility.

**What do you dislike about Cloudways?**

Although the platform is generally user-friendly, certain advanced features may necessitate a deeper understanding of technical concepts. The support documentation could benefit from being more comprehensive, especially when it comes to intricate configurations. At times, the user interface may seem a bit slow, but it doesn't have a major impact on the overall experience.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways simplifies the management of cloud hosting infrastructure. I can concentrate on software development without the need to be concerned about server configurations, security updates, and performance optimization. Cloudways' platform is incredibly efficient in simplifying the deployment process, allowing me to save valuable time and effort when it comes to getting applications up and running swiftly.

  ### 21. Affordable, secure, and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Cloudways?**

The best part about Cloudways has been their support. Even with the basic support plan, the responses are fast and all issues/questions I've had have been resolved within the same day. I also like that the services a flexible, affordable, and ease to use the platform. The add-ons like Malware Protection and Cloudflare are appropriately priced and make it easy to implement with their documentation.

**What do you dislike about Cloudways?**

There isn't really anything that I dislike so far, and I've built several servers and websites on Cloudways. I wish the Cloudflare statistics could look back further than 72 hours. Also, some of the add-ons are priced per month, so if you start at the end of a billing cycle you will be charged for the entire month still. In the future it would be good if they added support for Windows servers, non-PHP apps, and integration with Digital Ocean or other Cloud providers.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways is providing an affordable VPS that makes it easy to build websites pretty quickly.

  ### 22. Good Service and Support, but could be improved in other aspects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivan R. | Inspektor Datalaft - Risk Consulting Global, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Cloudways?**

the ease of deploying a server in recognized providers such as Vultr or Digital ocean, they also have excellent support and the server configuration is optimal for speed

**What do you dislike about Cloudways?**

when we wanted to take the cloudways service we did the respective tests with a Vultr server, unfortunately we did not choose the high frequency server option, this caused our instance to suffer performance drops despite the fact that it was used in a single site and it was a plan 4gb ram and 2 core, we did other tests directly with amazon with the same configuration and the performance had a huge improvement, the option that cloudways offered us was to increase the size of the server but the cost was very high and this option was not possible .

**What problems is Cloudways solving and how is that benefiting you?**

At this moment we manage an instance to carry out tests and it is going very well, unfortunately we could not locate our live sites here due to the cost, but in general all the contribution of cloudways is very positive

  ### 23. Save yourself some time on Digital Ocean with Cloudways

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rasheed B. | Technical Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2025

**What do you like best about Cloudways?**

I like the UI for provisioning servers and applications. I also like how easy it is to configure server parameters.

**What do you dislike about Cloudways?**

Not too much. I have to remember to dig through the documentation for straightforward ways to set up certain frameworks but it's not a real problem.

**What problems is Cloudways solving and how is that benefiting you?**

Time to launch, cost-effective, relatively simple. I'm able to spin up applications quickly and at a low cost without a ton of server configuration and software installations.

  ### 24. Amazing for my agency

**Rating:** 5.0/5.0 stars

**Reviewed by:** houssam e. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about Cloudways?**

The most amazing thing that cloudways stands out by is support, the second thing is all the included features, like website backups, duplication and optimization. the plateform is so easy to use, and is so much easier for me to implement things, and even if i don't know how to, someone in support will do it for me! I also love all the available out of the box integrations

**What do you dislike about Cloudways?**

I don't really have any issues with cloudways, maybe the storage, and cpus for the basic plan are a bit low for the price we pay.

**What problems is Cloudways solving and how is that benefiting you?**

Giving me easy website management for my clients, and allowing me to host for them.

  ### 25. Easy. Saves Time and Money.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raj B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2024

**What do you like best about Cloudways?**

I am a software engineer and have used AWS and Digital Ocean. However, when I tried Cloudways a few years ago, I was surprised by how easy it made things. I now host 8 or 9 domains on a single server at Digital Ocean via Cloudways. I needed help a few times over the past many years, and the customer support was always great (timely and competent).

**What do you dislike about Cloudways?**

Now, the pricing of CDN is higher at $5 per domain vs previously it was only $1 per domain.

**What problems is Cloudways solving and how is that benefiting you?**

Ease of use.

  ### 26. Excellent Service and Support – A Seamless Hosting Experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammad A. | student, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2024

**What do you like best about Cloudways?**

Their 24/7 customer support is responsive and helpful, and the automated backups and scalable infrastructure ensure reliability and peace of mind

**What do you dislike about Cloudways?**

The cost can be relatively high compared to other hosting providers

**What problems is Cloudways solving and how is that benefiting you?**

I faced issues with server configuration, compatibility, and environment setup for Laravel applications. However, with Cloudways, the platform provides one-click setups for Laravel and ensures that all server dependencies (PHP versions, MySQL, NGINX/Apache, etc.) are properly configured. This saved me a lot of time and frustration

  ### 27. Great Service!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian G. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2024

**What do you like best about Cloudways?**

The support department is fantastic. Our old hosts used to take hours to solve a problem. With Cloudways you get help in just a couple of minutes. Fantastic.

**What do you dislike about Cloudways?**

Needs to ad more comtrol over the cloudflare waf settings.

**What problems is Cloudways solving and how is that benefiting you?**

Ease of setup and great support.

  ### 28. Recommeded, Better than the most.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Taha A. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about Cloudways?**

It is adaptable to both techys and begineers. It has 24/7 Support. With that you can easily deploy your applications on servers.
They also provide free SSL which is great!

**What do you dislike about Cloudways?**

The only thing I dislik about cloudways is the cache issues. Manytimes my sites styling and structure is lost and I have to do purge in cloudways to fix it, even after aftr intsalling auto cache plugins on wordpress, sometimes it happens.

**What problems is Cloudways solving and how is that benefiting you?**

It is solving the problems for those agencies, developers and Wordpress admins who want some flexibility in managing their applications.  They can decide and calcute how much servers of which specs they would need to host how much applications.

  ### 29. Great platform, easy to get started. Launched my web app in minutes! Scalable! Easy.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2025

**What do you like best about Cloudways?**

Scalable. Great features. Great security. Easy to use. Transparent plans and pricing.

**What do you dislike about Cloudways?**

So far not really any that stand out. I’ve used AWS, and other hosts before this one is nice

**What problems is Cloudways solving and how is that benefiting you?**

Scalable solutions for web agency and other client projects.

  ### 30. Amazingly simple Wordpress hosting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tomi J. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about Cloudways?**

Installing our Wordpress instance on Cloudways was a breeze. One click implementation. One click SSL / domain integration. Everything works instantly and had blazing fast scores on Pagespeed.dev. We've used the service for a month. 

I also liked the one-click staging feature, being able to set up a staging instance and pull / push requests from production enviroment.

I did not need Customer Support to help me because everything was so easy.

**What do you dislike about Cloudways?**

Cloudways is a little more expensive compared to a bare bones droplet, however much easier to manage multiple apps on a single server which is worth the extra cost and saved headaches. The interface is so easy to manage that you do not need to be a developer.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways provides an easy-to-manage interface to host a website and unburdens you in managing the server. One-click install for new instances.

  ### 31. Using Cloudways has been nothing but a pleasure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris S. | Web Designer & Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2024

**What do you like best about Cloudways?**

They have great services and their customer service has always been quick and helphuf.

**What do you dislike about Cloudways?**

Some better email options that would include syncing of mail and calendars through multiple devices. Currently what they offer via the Rackspac email addon doesn't support calendar syncing.

**What problems is Cloudways solving and how is that benefiting you?**

Affordable and releiable managed web hosting with many options and features.

  ### 32. Used it, works very well and I do now recommend it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hastings  T. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2024

**What do you like best about Cloudways?**

The new unified interface gives easier experience with  Client Billing, Cloudflare Full Page Caching, Advanced Server Cloning, Vulnerability Scanner, and WordPress Cron Optimizer which is not available on the old Classic Experience.

The tool easily integrates with Cloudflare to provide enough security to the website and to scale with the growing traffic and the tool is budget friendly

**What do you dislike about Cloudways?**

There is a challenge adding a custom domain to point for your application into this cloud tool and installing the SSL certificate often delays and takes more than five to seven minutes to complete

A few PHP versions are supported

**What problems is Cloudways solving and how is that benefiting you?**

It is a scalable solution helping our brands stay online by powering our hosting needs at a friendly cost, also helps us save more on resources like the cost we would incur managing WordPress websites, here it is fully supported

  ### 33. Excellent products, service and stellar support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aejandro R. | President and Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2024

**What do you like best about Cloudways?**

They take care of all the hard server stuff. Evrything just works! And when you get stuck they are there in short order. They have really thought through the whole migration and implementation, it couldn't be any easier. They have lots of services that are included and many more that are offered at a reasonable price and are very easy to integrate into your workflow as well as very useful.

**What do you dislike about Cloudways?**

Nothing so far. Every time I run into an issue they help me solve it promptly. This is a far cry from other services I have used.

**What problems is Cloudways solving and how is that benefiting you?**

They offer a very robust and high performance solution for my web hosting. They take care of diffiuclt server implementation that I just do not have the skills or the time to tackle and all at a very reasonable price.

  ### 34. Great and best hosting for WordPress.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adithya S. | Web designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Cloudways?**

Installing Cloudways was a cake walk for me as it enables the users to easily integrate their solutions with the business domain. The hosting's performance is impressive, especially while running a WordPress site.

Cloudways customer support is really appreciated as the turn around time would be less when compared to their peers.

**What do you dislike about Cloudways?**

Nothing much to mention in this area. However, for small and medium scale enterprises it might be a bit cost expensive.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways supports WordPress by reducing the time to load the multiple websites at once. It mainly helps to deploy our applications on servers in no time.

  ### 35. Great choice when you need server options, but also don't want to figure it all out yourself

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about Cloudways?**

I have general knowledge of what I need to host my websites, but I don't have the time to do all the setup myself. Cloudways makes it straight forward and easy, while still allowing the flexibility and control I need.

**What do you dislike about Cloudways?**

There can be a little learning curve if you're not familiar with the options available.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways provides me an easy way to host sites. The easy scalability allows me to save a bit on hosting during early development and easily increase things as userbase grows. I also apprecaite the easy SSL certificates and staging.

  ### 36. Easy to Navigate UI, Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keri C. | Curriculum Designer (and web developer), Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2024

**What do you like best about Cloudways?**

The very best is the the Chat support. The agents are always polite, knowledgeable and solve the problem. They never try to upsell (like another host company). The user interface for navigating apps and servers is easy to learn. There is robust support documentation.

**What do you dislike about Cloudways?**

It might be challenging for someone who has no technical experience with managing a web server, but I think they have a managed hosting option now.

**What problems is Cloudways solving and how is that benefiting you?**

Faster hosting, reasonable cost, sensible billing. With previous web host, every time we had a tech support issue, they had something else to sell us. The billing was never coherent, and each new thing was billed on a different schedule. In many cases the support person didn't have the skill to fix the problem and was more motivated to upsell. So now with Cliudways we are saving money and time and when we have an issue the tech support people solve it.

  ### 37. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Cloudways?**

easy to use , low pricing as compared to other pricing

**What do you dislike about Cloudways?**

there is nothing as such to dislike about cloudways.

**What problems is Cloudways solving and how is that benefiting you?**

It help me creating my own website.

  ### 38. Best Cloud Hosting at an Affordable Price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kenny K. | Web Production Manager Responsible for SEO, Web Design, & Social Media Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2024

**What do you like best about Cloudways?**

Cloudways makes it simple to use cloud hosting without having to be a developer. You can easily install WordPress or most other popular platforms. The customer support is also excellent. Any problems I have, their support is easy to contact.

**What do you dislike about Cloudways?**

While Cloudways does make things easier, it can also be a little overwhelming if you don't have any technical knowledge at all.

**What problems is Cloudways solving and how is that benefiting you?**

I switched from shared hosting that was pretty unreliable. Cloudways allows me to build small to medium sized sites that have very little, if any downtime.

  ### 39. 4+ Years Worth Personal Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hassan K. | Founder & CEO, Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Cloudways?**

The Ease of Use, Ease of Integration and Setup. The Hosting is affordable, with faster speed, and performance. Additionally, the Free Staging Environment is a Gold for me.

I am using it for my own sites as well as for my Clients as well. Their Customer support is beyond. I don't know how many times I have talked to them and many of their support team members as well.

Another thing I like is the implementation process is quite easy, the site setup and migration are a breeze and the Bot does it self.

Moving on is the Flexible pricing that keeps me within the Budget as a small Agency right now. Right now I am using the 4GB RAM High Frequency Vultr Server.

**What do you dislike about Cloudways?**

The downside I have seen is the lack of payment options in affiliate programs. I think they should also have payment options of Payoneer and wise as well. So, affiliates like us can easily get our affiliate commissions easily.

**What problems is Cloudways solving and how is that benefiting you?**

Well, below are the problems that Cloudways is solving for me.

1. Solved my migration and setup problem which is now quite easy.

2. Solved my speed and performance issue as Google now wants faster site speed. So, my clients are happy to get their sites faster.

3. The Pricing is quite affordable compared to other Cloud Hosting Providers which charge a lot. As a small agency right now, it's really important for us to manage our budget. So, Cloudways helps us do that by providing the Pay-as-you-go system.

4. My server scaling issues are solved with just a single slider. I can upgrade from a small server to a bigger one without changing the IP Address and other jargon with just a single slider. I started with a 1 GB standard Vultr Server. Now, after 4 years I run a 4GB RAM high frequency server.

5. Their support is what I call a Swiss Army Knife for me. Whenever I have contacted them they were to solve my problem out. So, many of my clients stick with me because of my awesome, quick support.

  ### 40. Great for WordPress websites

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jasper M. | Owner, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2024

**What do you like best about Cloudways?**

The Cloudways platform offers a managed layer on top of famous cloud hosting providers. I choose DigitalOcean, who also owns Cloudways. It's very easy to set up a server and install the right software on the server through the control panel. I only needed customer support a few times and was surprised how well I was assisted by their AI bot. Out of the 3 times I contacted them, I only once required a human being. I've been building my website directly on the Cloudways platform almost every day since I bought the package and I haven't noticed any downtime or slow pageloads.

**What do you dislike about Cloudways?**

They do not offer email hosting directly so I had to resort to find email hosting somewhere else and then link the SMTP server from the secondary provider in the Cloudways control panel. I understand that hosting email is a hassle, but it would still be great if they offered it. They do offer Rackspace email, but I don't like Rackspace so I choose Porkbun.

**What problems is Cloudways solving and how is that benefiting you?**

Speed, ease of use and availability. Cloudways has proven already to be a great host for my needs, eventhough I'm only on a small package their service seems to work great for me. Well worth the money I am paying for it.

  ### 41. Satisfied Auto-Scaling and Web Hosting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dinesh P. | Chief vice president, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2024

**What do you like best about Cloudways?**

Cloudways proves to be an gamechanger in hosting my previous company website.through cloudways , i was able to easily navigate and manage my website with additional feature of checking performance and traffic of website and inbuilt database for storage of backend data of customers and clients.

**What do you dislike about Cloudways?**

Cloudways was working perfect for me but i was disappoint when i started my jouney with Cloudways as it was so tricky to use its tools and optimize the traffic load but with times everything is was smoothly working.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways makes it possible to easily sort out problem of hosting website over the cloud for me in my past , it makes happen to easily checkout the overall performance of my website and optimize the server load whenever it goes above the rate. i also got benefit of cloudways in managing my database at one place due which i have saved my lot of time and cost in buying database server .

  ### 42. After 25 years in the profession, the highest quality and most professional hosting I've come across

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barak L. | Web Designer and developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2024

**What do you like best about Cloudways?**

Their support is always available and very efficient, their servers are fast, and their management system is simple and focused

**What do you dislike about Cloudways?**

Missing a site monitor feature, for that you need a third party.

**What problems is Cloudways solving and how is that benefiting you?**

Fast server, happy customers.
Fast website creation.
development environments.
support!!! Chat troubleshooting - always available

  ### 43. Do not worry about security, the tool is safe and I do recommend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deuson M. | Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2024

**What do you like best about Cloudways?**

There are advanced security features provided like blocking of IP addresses to access the most sensitive parts of the server like SSH/SFTP, MYSQL and FTP module preventing unauthorized IP addresses from uploading files that may contain harm to the server,  they provide enough RAM, enough SSD storage and  unlimited applications

**What do you dislike about Cloudways?**

Pointing the application to the right domain can be a bigger challenge to this tool because the propagation takes a lot of time to complete hence you may experience a little downtime for your application initially

**What problems is Cloudways solving and how is that benefiting you?**

I majorly use the tool in the WordPress hosting to create and tailor applications of WordPress at the server more instantly and at a good cost compared from other providers hence giving us enough room to develop

  ### 44. Great support Good pricing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeff B. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Cloudways?**

I like the ease it is to spin up a new server and get apps running on it

**What do you dislike about Cloudways?**

They used to have the best support. But, their support is slowly getting worse. They added a chatbot for support and I sometimes I have to wait 10-15 mins to reach a person. It did not used to be this way

**What problems is Cloudways solving and how is that benefiting you?**

Websites

  ### 45. I love cloudways, feel very supported.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Esther White M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about Cloudways?**

Their response is always quick and helpful. Their staff are super friendly and ensure I have solved any issues before completing

**What do you dislike about Cloudways?**

I dont know whether I need more services from them

**What problems is Cloudways solving and how is that benefiting you?**

Recently needed malware protection. Their system advised me of what I needed, I added it to my services. Not beuing tech savvy and having my business online and dependant on cusotmers seeing it means I need this kind of support.

  ### 46. Customer service is prompt, professional and extremely helpful.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about Cloudways?**

The availability of tech support. Each time I had to contact them they help me resolve my issue. I appreciate their patience and guidanc, especially because I am not technical.

**What do you dislike about Cloudways?**

I am not sure. I have limited use because I am not technical.

**What problems is Cloudways solving and how is that benefiting you?**

Having someplace to host my website and protect from malware an security threats.

  ### 47. Reliable service packed with features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ian M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2024

**What do you like best about Cloudways?**

One of my favorite features about Cloudways is the ability to connect an ordinary WordPress site with a Github repo, and do it in a way where I can be selective about which directories need to be managed via Git and which directories can be managed on the site. Definitely a unique feature that I haven't seen elsewhere.

**What do you dislike about Cloudways?**

I don't have any notable dislikes about Cloudways.

**What problems is Cloudways solving and how is that benefiting you?**

We needed a reliable cloud hosting platform that would support large amounts of visitors at peak times, as well as a solution that was partially managed (so we didn't have to get into detailed server management) while providing enough features to make necessary configuration changes and updates. Cloudways struck the perfect balance between enough features and not too many that it was impossible to use.

  ### 48. Best hosting provider for mid sized to large sized applications.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Muhammad B. | CTO at Invoicepulse, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2024

**What do you like best about Cloudways?**

Cloudways works smooth for deploying applications on servers, It has very fine UI which makes it easy to use. There support is available everytime, and it integrates easily with other platforms.

**What do you dislike about Cloudways?**

Only one thing that I dislike about  Cloudways is that auto clear cache option is not available and you have to purge for every application.

**What problems is Cloudways solving and how is that benefiting you?**

It reduces time and effort spent on server management and deployment of applications.And resolves issues quickly and with full-time support available

  ### 49. Cloud hosting made easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Myles P. | Marketing & Web Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about Cloudways?**

The ease to deploy, scale and manage servers from a variety of providers all over the world. It honestly makes the process of cloud hosting so much simpler and the interface is super intuitive and easy to use.

**What do you dislike about Cloudways?**

You are able to scale servers up, but not scale down. Which means you end up being forced to create an entirely new server with a completely different IP.

**What problems is Cloudways solving and how is that benefiting you?**

A lot of the time it's not a one provider fits all approach. It good having the option to choose between different providers and choosing the service that best suits the clients needs.

  ### 50. Easy, friendly interface and high performance!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claudette G. | Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2024

**What do you like best about Cloudways?**

I love it as they have a very helpful support team who treat your website as if it were their own website and will help you step by step to resolve any issues. In addition, the technical support had a very good knowledge of English. It provides me with good hosting with less latency and also excellent customer service. In short, it is a tool that offers good prices, good customer service, and a good panel.

**What do you dislike about Cloudways?**

I don't like your Unplanned Downtime. Also the chat took a while to start. However, once he did, he was really helpful and fast. Outside of this, I consider it to be simple, elegant and professional.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways allows me to host random files on my own server that anyone can access. They also have endless parience and the ability to listen and confirm what the problem was. Cloudways allows me to organize my sutes with ease and look professional, with options for how to do it. The service I have experienced has been truly exceptional.


## Cloudways Discussions
  - [How do l move a website created from the Godaddy site builder to Clouways hosting?](https://www.g2.com/discussions/35415-how-do-l-move-a-website-created-from-the-godaddy-site-builder-to-clouways-hosting) - 36 comments, 3 upvotes
  - [how to setup](https://www.g2.com/discussions/how-to-setup) - 4 comments, 1 upvote
  - [How do I get high scores on https://pagespeed.web.dev/](https://www.g2.com/discussions/how-do-i-get-high-scores-on-https-pagespeed-web-dev) - 6 comments, 1 upvote
  - [How do I set up a wildcard DNS for use in Cloudways with a Wordpress multi-site set up [ example mysite.domain.com ] ?](https://www.g2.com/discussions/39348-how-do-i-set-up-a-wildcard-dns-for-use-in-cloudways-with-a-wordpress-multi-site-set-up-example-mysite-domain-com) - 1 comment, 1 upvote
  - [is there any special price for my clients, especially for students in my country](https://www.g2.com/discussions/34929-is-there-any-special-price-for-my-clients-especially-for-students-in-my-country) - 1 comment, 1 upvote

- [View Cloudways pricing details and edition comparison](https://www.g2.com/products/cloudways/reviews?page=6&section=pricing&secure%5Bexpires_at%5D=2026-07-09+14%3A20%3A51+-0500&secure%5Bsession_id%5D=e53e8136-435b-4255-87e8-5e88b33b1d98&secure%5Btoken%5D=3b7c2a867f42c07fdc83a86c0053a52678cdf39ce793fcd3a58a1dce2c5e0644&format=llm_user)
## Cloudways Integrations
  - [Astra WordPress Theme](https://www.g2.com/products/astra-wordpress-theme/reviews)
  - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews)
  - [Bunny CDN](https://www.g2.com/products/bunny-cdn/reviews)
  - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews)
  - [Divi](https://www.g2.com/products/divi/reviews)
  - [Elastic Email](https://www.g2.com/products/elastic-email/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [phpMyAdmin](https://www.g2.com/products/phpmyadmin/reviews)
  - [Rank Math](https://www.g2.com/products/rank-math/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews)

## Cloudways Features
**Functionality**
- Developer Tools
- Automation
- Website Staging

**Functionality**
- Data Migration
- Data Variety
- Alerts and Logging
- Data Replication

**Performance**
- Plugins and Theme support
- Site management
- Technical Support
- Caching
- Free Website Transfers

**Performance - Cloud Web Hosting**
- Caching
- Intuitive Control Panel
- Opering System
- Server Redundancy

**Agentic AI - Virtual Private Servers (VPS)**
- Autonomous Task Execution
- Adaptive Learning
- Decision Making

**Hosting Management**
- Storage Limits
- Bandwidth Allowance
- Email Hosting
- Control Panel Integration
- CMS Support
- Web Framework Support
- E-Commerce Integration
- File Management
- Database Support
- Security Tools

**Development**
- Application Deployment
- Development Tools
- Development Environment
- Language Support
- Testing

**Management**
- Web Content Dedication
- Website Hosting
- Role-Based Permissions

**Management**
- Backup and Recovery
- Integration Variety
- Access and Security
- Real time Monitoring

**Security**
- Backup
- Activity monitoring
- Malware identification and removal
- WAF and DDoS Protectiob

**Support - Cloud Web Hosting**
- Free SSL
- Auto-scaling
- Flexible Pricing - Cloud Web Hosting
- Support

**Database**
- Database Management
- Analytics
- Auto Scaling
- Backup / Recovery
- Storage

**Support**
- CMS Variety
- Multi-CMS Support
- Compliance

**Security**
- Data Protection

**Free Resources**
- Email
- Domain
- SSL Certificates

**Security - Cloud Web Hosting**
- Compliance and Certifications
- Backup
- Data Security

**Infrastructure**
- Networking
- Virtual Machines
- Security

**Agentic AI - Cloud Migration**
- Autonomous Task Execution
- Multi-step Planning
- Decision Making

## Top Cloudways Alternatives
  - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (804 reviews)
  - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (290 reviews)
  - [Kinsta](https://www.g2.com/products/kinsta/reviews) - 4.8/5.0 (1,557 reviews)

