Cloudways Reviews & Product Details

Cloudways is a managed web hosting provider that frees businesses from hosting & server management with its suite of managed hosting solutions: Cloudways Flexible, Cloudways Autonomous, Cloudways Velocity, and Cloudways Managed AI Agents. Over 120,000 digital agencies, e-commerce businesses, developers, freelancers, and SMBs trust Cloudways to host their websites across 150+ available data center locations worldwide. Cloudways Flexible combines the core benefits of managed hosting, giving you the unique freedom to choose from 5 top cloud providers and deploy any PHP-based app, including a custom PHP, WordPress, Magento, and Laravel. You can also choose server specifications and configure the platform to fit your operational requirements and business processes. With its pay-as-you-go pricing model, you always have the flexibility to pay only for what you need. Built on top of Flexible, you also get access to Cloudways Copilot for server and app-level monitoring with AI-powered SmartFix, plus AI Website Builder for creating ready-to-launch websites. Cloudways Autonomous is a managed WordPress and WooCommerce solution built on Kubernetes with autoscaling to handle traffic surges effortlessly. Powered by Google C2 machines with integrated Enterprise CDN and database caching, it keeps your sites fast and online during traffic spikes, without infrastructure overhead. Cloudways Velocity provides fully managed hosting tailored specifically for high-performance Node.js applications, APIs, and modern JavaScript frameworks. It streamlines application management by connecting directly to Git repositories with automatic framework detection and zero-DevOps deployment workflows. Equipped with integrated Enterprise CDN, DDoS protection, malware defense, and automated backups, Velocity lets developers launch and scale backend services effortlessly. Cloudways Managed AI Agents delivers zero-maintenance hosting for autonomous, open-source AI frameworks like OpenClaw and Hermes. It removes the complex technical overhead of self-hosting by providing isolated infrastructure, pre-validated platform updates, automated backups, and seamless "Bring Your Own Key" (BYOK) integration for leading LLM providers. Businesses and creators can deploy always-on AI assistants to handle background workflows, messaging, and routine tasks around the clock. All solutions are backed by Cloudways' exceptional 24/7 free technical support, which offers prompt assistance with an average response time of 90 seconds whenever needed.

Seller

DigitalOcean

Discussions

Cloudways Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Ali Jamil

Used by Self-Employed and 2 others

Beta

Save 20% for 3 months, exclusively via G2

Cloudways takes away all your hosting and server management hassles so you can focus on growing your business. New customers can save 20% on all Cloudways plans for 3 months when they sign up for a new account.

Cloudways Integrations

(14)

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vinoth p.

Senior Full stack developer

Small-Business (50 or fewer emp.)

1/21/2026

"Cloudways Makes WordPress Management Simple, Secure, and Stable"

5/5

What do you like best about Cloudways?

What I like best about Cloudways is how it simplifies WordPress management while still covering the essentials — strong security, a built-in cache system, straightforward domain management, and easy SSL setup. It saves time and keeps things stable without overcomplicating day-to-day work. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

One limitation is domain management. It’s not straightforward to manage multiple subdomains under the same main domain pointing to different folders, which can be restrictive for certain setups. Review collected by and hosted on G2.com.

What problems is Cloudways solving and how is that benefiting you?

Cloudways solves the complexity of managing infrastructure while running multiple WordPress sites. It makes it easy to manage several sites in one place, scale servers up or down during traffic spikes, quickly create new servers, clone existing setups, and rely on built-in security. That flexibility saves time and reduces risk when traffic or requirements change. Review collected by and hosted on G2.com.

Brad D.

Small-Business (50 or fewer emp.)

2/7/2023

"Cloudways is a very reliable and solid host"

4/5

What do you like best about Cloudways?

The interface is cleaner and there is an autonomous hosting plan available. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Flexible plans billing downgrade was difficult and WordPress migration didn't always work as expected. Review collected by and hosted on G2.com.

Ankush D.

Internationally Certified Yoga Instructor

Small-Business (50 or fewer emp.)

8/9/2022

"Best hosting experience so far"

4.5/5

What do you like best about Cloudways?

Cloudways offers a solid balance between control and simplicity. The dashboard is user-friendly, features are well organized, and customer support has always been responsive whenever I needed help. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Same as before. Great hosting experience so far, but the pricing could be more competitive. Hopefully there’s some room to reduce costs in the future. Review collected by and hosted on G2.com.

Rahul C.

Content Manager

Computer Software

Small-Business (50 or fewer emp.)

12/23/2025

"User-Friendly Hosting with Reliable Performance and good modern hosting"

5/5

What do you like best about Cloudways?

The pricing is one of the best. The UI is one of the best. It's simple to use. It's intuitive. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

quickly, growing projects may eventually require more server-level control. Easier m shared hosting to higher-end ]. Review collected by and hosted on G2.com.

Marc P.

Remote Access Administrator

Small-Business (50 or fewer emp.)

10/30/2023

"Fast e-commerce website that but server upgrades have a sharp price increase. Customer Service is fast in responding"

4.5/5

What do you like best about Cloudways?

They added some nice security features; however, it's not cheap. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

It seemed to me that it's gotten more expensive over time. I wish the price were more stable. Review collected by and hosted on G2.com.

Sirajuddin H.

Sr Web developer

Mid-Market (51-1000 emp.)

1/20/2025

"Good to use cloudways server for hosting website and managing the domain."

4.5/5

What do you like best about Cloudways?

Very ease to user to manage the dashboard, adding the application CMS like wordpress and other's.

several ways you can interact with your application. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Nothing to say, already they are improved much. Review collected by and hosted on G2.com.

Gabriel M.

Freelance Web Developer

Marketing and Advertising

Small-Business (50 or fewer emp.)

1/6/2026

"Outstanding Hosting with Top-Notch Support and User-Friendly Dashboard"

5/5

What do you like best about Cloudways?

I have been managing my font-based website on Cloudways - getfreefonts.site. It's been amazing. I have been working as a freelancer web developer since 2017 and I find Cloudways one of the best hosting sites on the internet.

It has excellent customer support, easy to use dashboard, you can straightforwardly integrate and manage your applications with its compact dashboard. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

It doesn't provide domain names. I think they could scale their business more if they could do that, as they already got a massive user base. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

7/21/2026

"Helpful Customer Service Makes Site Management Easy"

5/5

What do you like best about Cloudways?

Helpful customer service, so I don’t have to be a professional to manage my site. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

My site crashes. Although the customer service team troubleshoots with expertise, I stress if it impact my customer. base and reputation when site is live. Review collected by and hosted on G2.com.

Giuseppe P.

Coordinatore assistenziale

Small-Business (50 or fewer emp.)

1/28/2023

"Nice service"

4.5/5

What do you like best about Cloudways?

The service is very good and the performance are good for the price, but this is to be logical because there is Digital Ocean in the backend to power the service. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Honestly, I haven't found any major issues to report. Sometimes I had some problems with the interface loading delay, but nothing major Review collected by and hosted on G2.com.

Gianluca C.

Co Founder & Ecommerce Director

Small-Business (50 or fewer emp.)

6/18/2023

"Easy access to server settings for developers, now with AI support"

5/5

What do you like best about Cloudways?

Now with AI it's even easier to get things done, especially when it comes to manage resources with the Cloudways MCP server. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Some deployment facilities could be implemented, both for backend and frontend applications, meaning especially automatic build on repo push. Review collected by and hosted on G2.com.