# Cloudways Reviews
**Vendor:** DigitalOcean  
**Category:** [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 1,126
## About Cloudways
Cloudways is a managed web hosting provider that frees businesses from hosting &amp; server management with its two unique managed hosting solutions: Cloudways Flexible &amp; Cloudways Autonomous. Over 100,000 digital agencies, e-commerce businesses, and SMBs trust Cloudways to host their websites across 50+ available data center locations worldwide. Cloudways Flexible combines the core benefits of managed hosting, giving you the unique freedom to choose from 5 top cloud providers and deploy any PHP-based app, including a custom PHP, WordPress, Magento, Laravel, and more. You can also choose server specifications and configure the flexible platform to fit your operational requirements and business processes. With our pay-as-you-go pricing model, you always have the flexibility to pay only for what you need. Cloudways Autonomous in complement &amp; contrast is a hands-off managed WordPress solution with built-in autoscaling. It is built on Kubernetes using Google&#39;s C2 machines with integrated enterprise CDN, database caching, and unlimited PHP workers. This unique yet powerful managed experience takes infrastructure and traffic management completely out of the way so businesses can focus on growth without the technical overhead. Both solutions are backed by Cloudways&#39; exceptional 24/7 free technical support, which offers prompt assistance with an average response time of 90 seconds whenever needed. Join the 100,000+ businesses worldwide who trust Cloudways for their undisrupted online presence &amp; experience the simplicity and power of managed cloud hosting today.



## Cloudways Pros & Cons
**What users like:**

- Users value the **ease of use** of Cloudways, appreciating its intuitive dashboard and seamless server integration. (151 reviews)
- Users commend the **responsive customer support** of Cloudways, providing quick assistance and helpful solutions during issues. (122 reviews)
- Users love the **easy setup** of Cloudways, making managed cloud hosting accessible even for beginners. (93 reviews)
- Users value the **exceptional reliability** of Cloudways, noting smooth performance and fast load times across all applications. (76 reviews)
- Users benefit from **incredibly helpful support** , receiving assistance with tech issues and ensuring smooth operation. (72 reviews)
- 24/7 Support (56 reviews)
- Performance Speed (56 reviews)
- User-Friendly Interface (48 reviews)
- Cloud Services (46 reviews)
- User-Friendliness (45 reviews)

**What users dislike:**

- Users find the **costs of Cloudways to be high** , impacting their overall satisfaction with the service. (51 reviews)
- Users feel that the **pricing issues** with Cloudways make it less competitive compared to other hosting providers. (44 reviews)
- Users experience **poor customer support** from Cloudways, struggling with unresponsive teams and unresolved payment issues. (29 reviews)
- Users find the lack of **built-in email hosting** frustrating, requiring additional services for communication needs. (27 reviews)
- Users find the **learning curve steep** due to the dashboard&#39;s confusion and the unfamiliarity of the interface. (27 reviews)
- Poor User Experience (23 reviews)
- High Pricing (21 reviews)
- Users express concerns about **hosting issues** , especially with inadequate email support and limited DNS services. (19 reviews)
- Complex Usability (18 reviews)
- Missing Features (17 reviews)

## Cloudways Reviews
  ### 1. Smooth Migration & Hassle-Free Website Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2025

**What do you like best about Cloudways?**

I recently migrated my websites from Namecheap to Cloudways and the experience has been excellent. The migration process was straightforward, and since then I’ve found it very easy to duplicate and manage sites without any hassle. Performance has been solid and the dashboard is much more user-friendly compared to my previous host.

What I like most is how Cloudways makes complex hosting tasks simple, which saves me time as a web developer. There’s also good flexibility in choosing servers, which is great for scaling projects.

**What do you dislike about Cloudways?**

One thing I dislike is that Cloudways doesn’t provide built-in email hosting — you need to use third-party services for that, which adds some extra steps. It’s not a deal-breaker, but it would be nice if this were integrated.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways has taken away the hassle of managing traditional shared hosting. I migrated from Namecheap and the process was smooth and stress-free. Now, I can easily duplicate websites for clients without worrying about downtime or complicated setup. The managed hosting environment also means I don’t have to spend extra time on server maintenance — I can just focus on building and running my sites. This saves me hours of work and gives me more confidence in the performance and reliability of my websites.

  ### 2. Solid hosting platform but UI cud be better

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jamie C. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2025

**What do you like best about Cloudways?**

I like how easy it is to setup a new server and get started. The perfomance is really good, specially compared to shared hosting. Also, having the option to choose from different cloud providers is super handy. Their support team is also quite responsive, helped me a couple times when I got stuck.

**What do you dislike about Cloudways?**

The UI feels a bit outdated and sometimes things are hard to find. Also wish the staging feature was more reliable, it’s buggy at times. Pricing is a bit on higher side too when you start adding more servers. And no email hosting is kinda annoying tbh.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways makes it way easier to manage WordPress sites without dealing with all the server level stuff. I don’t need to worry about setup or maintaning a VPS myself — they handle all the technical parts so I can just focus on building websites. It’s also faster than shared hosting and more stable. Having backups, staging, and server scaling built-in really saves me time and headache. So, I'd say, it's solving me a lot of issues.

  ### 3. Simplifying Cloud Hosting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roberto C. | Content Creator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about Cloudways?**

Since I started using Cloudways, managing my websites has become quite a bit simpler. Previously, I found server administration to be a complex and time-consuming task. With their platform, I've found a very appealing middle ground. Their control panel is highly functional and allows me to perform common tasks—like installing applications, cloning a site for testing, or scheduling backups—in a direct and visual way. I appreciate being able to use the infrastructure of powerful providers like DigitalOcean or Google Cloud without having to handle all the technical configuration that usually comes with them.

**What do you dislike about Cloudways?**

One notable drawback is that advanced support comes at a high cost. While the standard 24/7 support via chat and tickets is very competent for most issues, Cloudways offers "Premium" support plans that guarantee faster response times and more in-depth assistance, such as help with plugin customizations or investigating complex problems. These plans carry a significant monthly cost, making them a solution aimed primarily at large businesses or agencies.

**What problems is Cloudways solving and how is that benefiting you?**

The biggest hurdle to using the power of the cloud was always its sheer complexity. The thought of having to configure a server from scratch on platforms like DigitalOcean or AWS—dealing with the command line, installing and optimizing software like PHP and Nginx, and constantly staying on top of security patches—is a task that requires a level of knowledge and time that I just don't have. This is where Cloudways, in my opinion, completely changes the game. They provide an intuitive, visual control panel that handles all of that technical work in the background, allowing me to launch a high-performance server, already configured and ready to go, in a matter of minutes. That feeling of having all the power of the cloud without its complexity is, for me, their greatest strength.

  ### 4. Excellent Experience with Cloudways Hosting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sayda Zinia A. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2025

**What do you like best about Cloudways?**

I am extremely pleased with my experience using Cloudways. My website is running exceptionally smoothly and loads faster than it ever has, even compared to my previous three hosting providers that claimed superior speed. I particularly appreciate the comprehensive dashboard, which allows me to easily monitor memory and CPU usage along with many other helpful features. Overall, I’m very happy with Cloudways and highly satisfied with the performance and reliability it provides.

**What do you dislike about Cloudways?**

Breeze  plugin. For this plugin google page speed does not show good score. Though real speed I am happy with.

**What problems is Cloudways solving and how is that benefiting you?**

Their customer service is excellent and always helpful. Every time I reach out to them, they promptly provide effective solutions to all my issues.

  ### 5. NIght and Day Difference Between GoDaddy and Cloudways

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave H. | Owner / developer / the whole enchilada, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2025

**What do you like best about Cloudways?**

I signed up for the free 3-day trial and was basically blown away. I put up my high traffic site within a day or so and tested - seemed just dandy. Their AI bot for help is really good, and if you still need more help - they have live chat. Even on a late Sunday night.

I went live after the 3-day trial. Their super easy interface is fantastic. I was monitoring my sight and determined I went "too small" on the server size option. All I had to do was perform a "Vertical Scale" - and wha-la! I had twice the RAM and twice the CPU power, and all within about 30 minutes. A quick change in the DNS and bingo! Super fast server.

Their monitoring tools and basically everything they provide will NOT let you down. I am extremely pleased!!!

**What do you dislike about Cloudways?**

I have nothing bad to say about this service whatsoever.

**What problems is Cloudways solving and how is that benefiting you?**

Their pricing, interface, and service blows away my prior provider (GoDaddy).

  ### 6. Reliable Managed Hosting with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ishant S. | Chief Marketing Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2025

**What do you like best about Cloudways?**

Cloudways offers an incredibly intuitive platform to manage cloud hosting without needing deep server knowledge. I love the flexibility of choosing from top-tier providers like DigitalOcean and AWS. Their performance optimization is great out of the box, and the 1-click staging, cloning, and SSL setup save a ton of time. The best part is their 24/7 live chat support — responsive, friendly, and always helpful when I need technical guidance or help with deployment.

**What do you dislike about Cloudways?**

The pricing can get a bit steep when scaling multiple applications or when compared to unmanaged cloud services. Also, some advanced server configurations require reaching out to support, rather than being available in the dashboard. While the UI is clean, a few more advanced monitoring tools and integrations would make it more robust.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways has streamlined our hosting operations by removing the need for in-house server management. We no longer waste time configuring firewalls, backups, or staging environments manually. It helps our agency deploy client websites faster with built-in caching, 1-click staging, and managed security. This directly saves us billable hours and improves performance for our eCommerce and lead gen clients.

  ### 7. A Hosting Platform That Helped My Dreams Take Off

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2025

**What do you like best about Cloudways?**

My experience with Cloudways has been nothing short of fascinating. As someone with little to no background in hosting or web development, Cloudways gave me a solid and user-friendly environment to build and manage my web applications using WordPress. The platform made complex concepts feel simple—especially through its library of helpful tutorials—and gave me the confidence to bring my ideas to life.

Security was another major highlight. The daily backups saved me more times than I can count, offering both peace of mind and strong data protection. The process of scaling my server was also incredibly smooth—just one click when my site started gaining traffic or needed to support additional plugins. Cloudways truly made it easy to grow at my own pace.

**What do you dislike about Cloudways?**

Honestly, I don’t have much to complain about. If anything, I just wish I had discovered Cloudways sooner.

**What problems is Cloudways solving and how is that benefiting you?**

It solved my need to host my business’ web application and in the process it provided me a seamless experience equipped with all-round security for my website.

  ### 8. Simple UI and All-in-One Cloud Hosting Dashboard

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anuj S. | Content Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2025

**What do you like best about Cloudways?**

I like Cloudways' UI. It's simple. Plus, you get the 5 cloud hosting services in one dashboard.

**What do you dislike about Cloudways?**

They must provide their own file manager system instead of using a third-party app like FileZilla.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways has been helping me since 2020 in hosting my different WordPress-based projects. 
I have never switched to any other hosting since 2020. Cloudways always does a better job for me.

  ### 9. Smooth Migration and Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alain B. | HRBP, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2025

**What do you like best about Cloudways?**

I’ve been using Cloudways for a few weeks now and honestly, it’s been a great experience. What stood out the most was the support team — they helped me with the entire migration process from my previous hosting provider, step by step, and made everything super easy. Performance has been solid, my sites load fast, and the dashboard is very intuitive. So far, I’m really happy with the service and definitely recommend it.

**What do you dislike about Cloudways?**

Coming from a traditional cPanel hosting environment, it took me some time to get used to the Cloudways platform. Things like email management and server settings are handled differently, so there’s a bit of a learning curve if you're used to everything being pre-configured. That said, once you understand how it works, it's a powerful and flexible setup.

**What problems is Cloudways solving and how is that benefiting you?**

It lets me run fast and stable websites without dealing with complex server stuff. The support team is super helpful, so I can focus on my business while they handle the tech side.

  ### 10. A smooth and scalable cloud hosting platform with great support!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2025

**What do you like best about Cloudways?**

Cloudways makes server deployment ridiculously simple — even for complex apps like Odoo or WordPress. I love the choice of cloud providers (DigitalOcean, AWS, etc.), the user-friendly dashboard, and how easily I can scale resources on the fly. Their customer support is also quick, knowledgeable, and available 24/7. The staging environment and one-click backups are life-savers!

**What do you dislike about Cloudways?**

I wish they offered more flexibility in choosing server locations with all providers. Also, while their pricing is fair for the value, the billing breakdown could be more transparent, especially for teams managing multiple servers. A better integrated email solution would also be a big plus.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways helped us eliminate the hassle of server provisioning and DevOps when deploying high-availability Odoo and WordPress sites for our clients. Its managed infrastructure lets us focus on actual development and scaling instead of worrying about downtime, OS-level patches, or performance bottlenecks. It’s also a huge time-saver when onboarding new projects.

  ### 11. Excellent WordPress Hosting with Powerful Features and Support — But a Bit of a Learning Curve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Donald O. | Web &amp; Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2025

**What do you like best about Cloudways?**

Cloudways platform makes backups and apps cloning effortless, includes free auto SSLs, and offers simple server management toggles. The free Object Cache Pro plugin and built-in Breeze caching solution are standout features, and their WordPress-focused support is consistently helpful and knowledgeable. 
So far, Cloudways has streamlined my WordPress sites management, offering great performance tools and reliable support.

**What do you dislike about Cloudways?**

There’s no built-in email hosting like cPanel, and the feature-rich dashboard can be a bit daunting for beginners. Still, once you get familiar with the setup, the benefits clearly outweigh the initial learning curve.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways eliminates the complexity of managing cloud servers by handling the technical setup, some security, and performance optimization for WordPress. This has saved me time and hassle, letting me focus on my sites instead of server maintenance. Very easy to spin up new site and multi-site instances

  ### 12. Reliable, Fast, and Surprisingly Easy to Use – Perfect for Growing Agencies

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kushal M. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2025

**What do you like best about Cloudways?**

What I like most about Cloudways is how it takes the complexity out of managing cloud hosting. You get the power and flexibility of providers like DigitalOcean or AWS, but with a clean, user-friendly dashboard that makes everything feel simple—even for non-techies. Server management, backups, staging sites, and scaling are all just a few clicks away. Their support team is also surprisingly quick and helpful when you need them.

**What do you dislike about Cloudways?**

The only thing I don’t like is the pricing transparency. While the performance is great, the add-ons (like email hosting or advanced support) feel a bit fragmented and can add up. Also, I wish the file manager was built-in—having to use SFTP for everything isn’t always convenient, especially for quick edits. It’s not a dealbreaker, but something I hope they improve.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways is helping me avoid the hassle of server maintenance while still giving me the performance of top-tier cloud providers. As someone running multiple client websites, I needed hosting that’s fast, reliable, and scalable—without hiring a full-time sysadmin. Cloudways handles backups, security, and server optimization for me, so I can focus on building and growing my clients’ sites instead of worrying about downtime or performance issues. It’s saved me a lot of time and headaches.

  ### 13. Seamless Hosting with Quick Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laurence K. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about Cloudways?**

I find Cloudways provides easy-to-use hosting with a good uptime and quick support. The backend is simple to navigate, making it easy to find everything and deploy new sites when needed.

**What do you dislike about Cloudways?**

Sometimes the backend is a bit slow, especially in the admin section where pages can take a while to load.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways provides easy-to-use hosting with good uptime and quick support, making it easy to find and deploy new sites quickly.

  ### 14. Great Support, Great Speed—Exactly What I Needed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ethan P. | Data Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2025

**What do you like best about Cloudways?**

Honestly, the best thing I like about Cloudways is how easy it is to manage everything. I’m not a hardcore developer, but I can still launch and manage sites without much hassle. The UI is clean, and the performance is solid too. Oh and the support team is super responsive, they’ve helped me a bunch of times when I got stuck. Way better than my last host.

**What do you dislike about Cloudways?**

It’d be great if they offered domain registration too. Right now, I have to manage my domains separately, which makes things a bit less convenient. One-stop would be nicer.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways makes hosting super simple. I don’t have to worry about server setup, updates, or performance tuning. It’s saving me time, and my sites load faster and stay stable even with traffic spikes.

  ### 15. Effortless Hosting with Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Slava T.

**Reviewed Date:** December 25, 2025

**What do you like best about Cloudways?**

I like Cloudways because it's easy to set up and the support is really helpful. They helped me with tech problems I wasn't familiar with. Also, I tried a couple of other hosting solutions and wasn't satisfied, but with Cloudways, everything started to work well from the beginning.

**What do you dislike about Cloudways?**

None

**What problems is Cloudways solving and how is that benefiting you?**

I use Cloudways for hosting my edtech website, and it solves hosting and scalability problems. It's easy to set up, and their support helped me with tech issues I'm unfamiliar with. Everything works just fine for what I need.

  ### 16. Speed champion with a learning curve.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cecilia T. | Image Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Cloudways?**

After using three different hosting services, Cloudways delivered the fastest PageSpeed results I've ever achieved. The Breeze caching plugin (included) and CloudFlare integration are great performance boosts that don't require you to install extra plugins or write extra code on Wordpress configuration files. 

My website load faster than it ever has. The combo of server optimisation and caching produces optimal results.

The support team responds promptly and provides real solutions. Every ticket gets attention, making the service's learning curve (see cons) manageable.

**What do you dislike about Cloudways?**

Be wary that Cloudways isn't beginner-friendly, though. It requires experience with web hosting and development, and setting up your server and site may overwhelm complete rookies. You need patience and will to learn if you choose this hosting platform.

**What problems is Cloudways solving and how is that benefiting you?**

Page loading times, website caching. Slow loading times were hurting my SEO when I was using other hosting platforms, Cloudways has solved this issue without much tweaks to my site, thanks to the Breeze plugin and CloudFlare integration.

  ### 17. Cloudways Game-Changing Hosting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Masroor A. | System Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2025

**What do you like best about Cloudways?**

I love its brilliant combination of simplicity and power, making cloud hosting accessible without sacrificing performance. The intuitive dashboard and choice of top-tier cloud providers are a huge time-saver.

**What do you dislike about Cloudways?**

The lack of included services like email, CDN and domain registration is a notable drawback, and the cost can escalate quickly with necessary add-ons. It's a great service, but not a one-stop-shop for everything.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways is a game-changer for anyone tired of complex server management. It offers a simple, powerful platform that takes the headache out of cloud hosting. You get incredible performance and expert support without needing to be a sysadmin.

  ### 18. Excellent Cloudways

**Rating:** 5.0/5.0 stars

**Reviewed by:** Evelyn . | Website Operator/Sales Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2025

**What do you like best about Cloudways?**

Since I am an amateur, I kept running into problems at the beginning of using this new hosting platform, but every time I submitted a ticket, they responded quickly and helped me resolve the issue smoothly, which gave me great confidence in their service.

**What do you dislike about Cloudways?**

I am exploring is there anything I dont like...

**What problems is Cloudways solving and how is that benefiting you?**

They have a free support to help website migration, which is a big support to help me, especially I am an amateur on website matters, it's a big challenge for me to migrate the website from Siteground to Cloudways.

  ### 19. Great value, Easy To Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim P. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Cloudways?**

Great value service, and all you really need to at least get  started with no hidden costs - you can do everything from the dashboard including deploy from  Git.

**What do you dislike about Cloudways?**

The Git implementation is slightly flaky, but that's fine once you know! The issue being that, if you deploy from Git using their dashboard, it doesn't delete on the server files or folders that are no longer in the repo. This caused me a good deal of head scratching until I realised what was happening and now, if there's an issue, I just go in and delete manually. If that's a problem then just use DeployHQ instead.

**What problems is Cloudways solving and how is that benefiting you?**

Cost-effective web hosting for bespoke web apps.

  ### 20. Happy customer - Cloudways is a great service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sally P. | Graphic &amp; Web Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2023

**What do you like best about Cloudways?**

The 24/7 support that Cloudways offer is second to none - any issue or question I have is answered so promptly and their support always ensure you know exactly whats going on to further upskill you. I love the backend of Cloudways and the ease of its layout and navigation, such a simple tool that provides such complex services.

**What do you dislike about Cloudways?**

Nil - I am yet to experience anything I dislike about Cloudways

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways allows me to provide a safe and secure website host for websites I design and develop for clients. I rest assured that all my websites are housed on safe servers and that 24/7 support is on hand should I ever experience any issues. It benefits my web design business greatly and ensures I can trust the services I am offering to my customers.

  ### 21. Reliable, Scalable, and Great Value with Minor UI Hiccups

**Rating:** 4.5/5.0 stars

**Reviewed by:** P D.

**Reviewed Date:** January 15, 2026

**What do you like best about Cloudways?**

I think Cloudways is a great value for the money with high quality and scalability. I also appreciate their good customer service. When I needed help, they responded quickly.

**What do you dislike about Cloudways?**

I struggle with the UI sometimes when trying to accomplish tasks.

**What problems is Cloudways solving and how is that benefiting you?**

I needed something more reliable and scalable. I find Cloudways is a great value for the money, high quality, and offers good customer service.

  ### 22. Switched from WPEngine to Cloudways

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2025

**What do you like best about Cloudways?**

We have been a client of WPEngine for many years, but we were experiencing performance issues as we were on a shared server. The migration plugin offered by Cloudways really helped streamline the process in migrating our sites over with minimal difficulties. We have already seen improvements in overall performance as well as core site vitals.

**What do you dislike about Cloudways?**

The dashboard is not as intuitive and cleanly organized like WPEngine. We've found it a bit difficult to find what we were looking for right away. It would be beneficial if we could automate backing up each individual application rather than having to manually do so.

**What problems is Cloudways solving and how is that benefiting you?**

Costs per month is one of the major problems that we are benefitting from. Increased performance (loading times, faster server) is another

  ### 23. Simple Hosting, Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steven L. | Webdesign und -entwicklung

**Reviewed Date:** December 16, 2025

**What do you like best about Cloudways?**

I like the good support from Cloudways, which is always available and where you always get great help. I find the ease of use and the fact that installation tools like for WordPress are very simple with just a few clicks to be great. The servers are good, and the migration tools make the transition uncomplicated.

**What do you dislike about Cloudways?**

Currently, I can't think of anything negative. Support for Shopware 6 would be cool.

**What problems is Cloudways solving and how is that benefiting you?**

I find that Cloudways offers good support, easy handling, and simple installation of WordPress with just a few clicks.

  ### 24. An absolute nightmare

**Rating:** 0.0/5.0 stars

**Reviewed by:** Courtney S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about Cloudways?**

Nothing - literally nothing worked. Not the payment dashboard, not the support, etc. Hands down the worst experience we have had with a hosting company.

**What do you dislike about Cloudways?**

Everything. They would threaten to take our site down for non-payment, except the payment dashboard did not function properly. It was missing critical fields, like where to add credit card info to submit payment. The "support team" literally would argue and send the same steps over and over, but the payment page never appeared. The best part? They were charging my Paypal account, which seemed to be the only way to pay, AND THEN PROCEEDED TO DELETE OUR HOSTING ENVIRONMENT for non-payment. You cannot make this up. We had one site with them. Moving that site from WP Engine was the worst mistake we ever made. There was a DDOS attack on the server and they tried to cover it up and blame it on non-payment. Stay away from this company. They are dishonest and customer support is non-existent.

**What problems is Cloudways solving and how is that benefiting you?**

Nothing Cloudways did benefitted us at all.

  ### 25. Reliable, Scalable, Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2025

**What do you like best about Cloudways?**

One of the things I value most about Cloudways is how it simplifies the management of multiple tools and services in one place. For a small to mid-sized business like ours, having features like server management, backups, staging environments, and SSL setup all centralized is a huge time saver. It makes project management a lot easier and more efficient. The interface is also very clean and beginner-friendly, which helps when working with non-technical team members — although it can be a bit sluggish at times.

**What do you dislike about Cloudways?**

Support is hit-or-miss. While the agents are knowledgeable and usually resolve issues effectively, response times can be frustrating — sometimes it takes several minutes or even hours to get connected with someone. Also, as mentioned, the UI—despite being simple and well-organized—feels slow or unresponsive at times. It would also be great to have more flexibility with backups and integrations with external monitoring or CI/CD tools. Lastly, pricing can ramp up quickly if you’re not careful with resource scaling.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways helps us simplify the complexity of managing cloud infrastructure while still giving us the control and flexibility we need. Instead of spending countless hours manually configuring and maintaining servers, we can easily deploy applications, manage resources, and handle updates through one intuitive dashboard. For our growing real estate business, this means we can focus on enhancing our website and digital strategy — not babysitting servers.

  ### 26. Easy to use, but super powerful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sean S. | Director of Web and Content Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2024

**What do you like best about Cloudways?**

How straightforward and intuitive the interface is. That I can rely on support to resolve my issues. All the flexibility to fine tune apps and servers.

**What do you dislike about Cloudways?**

The list of applications I can deploy is small, and out of date. My options for managing email within Cloudways is limited.

**What problems is Cloudways solving and how is that benefiting you?**

Managing a growing number of clients with a secure, performant platform while not costing a fortune to scale

  ### 27. Great signup experience, excellent UI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sean K. | Director, Research, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about Cloudways?**

I was a VPS user of Linode for a few years, but I'm not great at keeping up with regular updates, so found managing a VPS to be a hassle. Decided to try Cloudways to see if the experience was easier, and while its more expensive than a n equivalent VPS, it's definitely easier. Signup experience was smooth and easy, setting up a test server and Wordpress site was quick and straightforward.

**What do you dislike about Cloudways?**

While I am only a new user, I found that the site monitoring tools in Cloudways seem a bit odd. My test site which has no real traffic, is generating large spikes in incoming traffic and outgoing traffic, which I cannot explain. I've contacted the Cloudways staff and am waiting for a response. It doesn't seem to be impacting my site, but if I develop something that gets to scale, then I would like more detailed information or a way to diagnose this unknown traffic...

**What problems is Cloudways solving and how is that benefiting you?**

Hosting wordpress development, staging and production sites to help run my business

  ### 28. “Resolved After Long Delay”

**Rating:** 2.5/5.0 stars

**Reviewed by:** Sherwali M. | Founder &amp; CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2025

**What do you like best about Cloudways?**

Cloudways offers a clean, easy-to-use platform with solid performance and flexibility. Their hosting options are attractive for developers and agencies who want control without managing infrastructure from scratch.

**What do you dislike about Cloudways?**

Update (July 2025):
Cloudways has now resolved my refund issue. I appreciate the efforts of their team in closing this matter and following up to ensure everything was settled.

While I’m glad the issue is resolved, the process took much longer than expected and required multiple follow-ups. I hope Cloudways improves their response time for similar situations in the future.
-----------------------------------------------------------------------------------------------------------------------------------------------------
I had high expectations for Cloudways, especially seeing their #1 rating on G2. However, my experience with their support has been disappointing.

After UGURUS shut down, Cloudways took over their accounts. I reached out in early April 2025 regarding a refund discrepancy—ticket #639327 (and later #642612). Despite providing all necessary details and following up multiple times through tickets and live chat, I never received a final resolution or even a clear explanation.

I was promised a response “within a few hours” back on May 5, but I’m still waiting weeks later. Even escalation attempts have gone unanswered. This lack of accountability and communication from a top-rated provider is frustrating and unexpected.

I’m hopeful this review will help get attention on the issue. Cloudways has potential, but their support for legacy UGURUS customers needs serious improvement.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways solves the complexity of managing cloud infrastructure. It simplifies deployment, server setup, scaling, and performance optimization by providing a user-friendly dashboard and managed services. This allows developers and small agencies like mine to focus more on building websites and less on server maintenance.

  ### 29. Hassle-free hosting with great management tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2025

**What do you like best about Cloudways?**

What I like most about Cloudways is how simple and intuitive the platform is. Server management, staging environments, backups, and performance monitoring are all easy to access and configure, even without deep sysadmin knowledge. The dashboard is clean and responsive, and the ability to scale resources quickly is a big plus for growing websites. Everything just works smoothly, and I appreciate not needing to worry about the technical side of hosting.

**What do you dislike about Cloudways?**

There are a few limitations that affect flexibility for more advanced users. For example, it's not possible to set a different PHP version per application – only at the server level, which can be restrictive when managing multiple projects with different requirements. I also couldn’t find a way to create a local backup for a single application; backups seem to apply only to the entire server. Lastly, the management dashboard, while functional, lacks customization options – it would be great to have more control over the layout and displayed data.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways simplifies server and application management, allowing me to focus on building and maintaining websites for my clients without dealing with low-level hosting issues. It solves the complexity of setting up and configuring cloud servers by providing an easy-to-use interface, fast deployment, automated backups, and scalable infrastructure. This helps me save time, reduce costs, and ensure reliable performance for all my client projects.

  ### 30. Using Since 5 Years. Doing good with some improvements needed.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sanchit G. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2025

**What do you like best about Cloudways?**

Pros-

- Easy to use UI
- Much better than shared hosting
- Entry level plans are cost effective
- Support is fast and mostly good
- Offer good addons at decent price

**What do you dislike about Cloudways?**

Cons-

- The markup for bigger servers is quite steep
- The new firewall is not good enough. Website has started getting DDOS attacks whereas that was not the case earlier. Need to make the WAF much more robust.

**What problems is Cloudways solving and how is that benefiting you?**

For those using shared hosting currently cloudways is much better option. For a slightly high price you get much better feature set.

  ### 31. User friendly software for people who want to start a digital marketing agency

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about Cloudways?**

Very easy to use! I like that you can either have a dedicated application or a server that can host multiple ones. They have a variety of options to choose from so you're not stuck with a few choices. It's hard when I'm starting a business and don't know what I'm doing but with the cloudways software it's been super easy especially connecting the domain to the app itself was extremely easy

**What do you dislike about Cloudways?**

Customer service is slow if you don't pay for the good tier/plan. I understand that other people pay more therefore they get better support but before I got my subscription the support team was so fast to respond but once I got my subscription activated, there were crickets all of a sudden and my emails had 0 responses

**What problems is Cloudways solving and how is that benefiting you?**

When I first had an idea for my business I didn't know anything about using the cloud to host my website. I only knew how to host it locally but with Cloudways there's endless possibilities and there has been so many good reviews. I haven't seen 1 bad negative review

  ### 32. Everything GD isnt! Amazing support, Great UX and fair pricing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amir N. | Implementation Managerr, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2025

**What do you like best about Cloudways?**

*Super easy onboarding (no cc needed, free trial, test it out {generally best indicator if your dealing with a good SaaS/software imo})- 
*Great UX (for not super tech peeps and devs)
*Amazing support
*Fair pricing

**What do you dislike about Cloudways?**

UI a lil clunky when switching between servers. Not  a big deal, but honestly the only hiccup I have dealt with

**What problems is Cloudways solving and how is that benefiting you?**

Hosting websites. especially managed wordpress hosting

  ### 33. Essential for Managing My Blogging Career

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul C. | Content Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about Cloudways?**

i have been managing my blogging career with cloudways since 2021

**What do you dislike about Cloudways?**

nothing yet, so far, so good with cloudways

**What problems is Cloudways solving and how is that benefiting you?**

I've been managing mutiple blogging sites with cloudways for years

  ### 34. Why Cloudways is the best choice for hosting your website in 2026

**Rating:** 5.0/5.0 stars

**Reviewed by:** Med  a. | website developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2025

**What do you like best about Cloudways?**

Simplicity, ease of preparation, and technical support

**What do you dislike about Cloudways?**

The price is high; I hope you can reduce it for us.

**What problems is Cloudways solving and how is that benefiting you?**

It made my website very fast compared to other traditional hosting providers.

  ### 35. Inexpensive and Easy Server Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff E.

**Reviewed Date:** September 08, 2025

**What do you like best about Cloudways?**

I love how easy and straightforward it is to set up Cloudways; adding a website to hosting is a breeze. It’s also quite inexpensive which makes it an attractive option for server and website housing. Overall, I find it very easy to operate, streamlining my tasks effectively with no hassle.

**What do you dislike about Cloudways?**

There is nothing that I dislike about this platform

**What problems is Cloudways solving and how is that benefiting you?**

I find Cloudways inexpensive and easy to use, allowing me to easily add websites to hosting, which streamlines server and website management.

  ### 36. Reliable hosting with amazing support.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brandon R. | Senior Digital Art Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2025

**What do you like best about Cloudways?**

I’ve been using Cloudways for several years to host multiple client and personal websites. Their online chat support is excellent whenever I have technical questions. They also have a comprehensive knowledge base that’s easy to search through. The account dashboard is well-designed and intuitive, making it simple to implement staging and backups on any site.

**What do you dislike about Cloudways?**

I wish Cloudways had a robust reseller program to enable me to grow that portion of my business offerings.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways enables fast hosting for WordPress sites which enables me to offer managed hosting for my clients. I would like to see Cloudways offer an unbranded reseller program though which give client's access to their servers and cPanel.

  ### 37. Mostly reliable but not ideal

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2025

**What do you like best about Cloudways?**

The interface and panel wins here, it is realyl well done and with everything where it should be. The pricing lean toward the cheap side, which is not bad by itself. It has huge margin of improvements in various aspects but overall it is cheap and reliable. I use it to host a bunch of 0 to low traffic websites and personal projects, sometimes one of the two VPS has hiccups for some reason, probably due to WP triggering updates check at the same time.

**What do you dislike about Cloudways?**

Support is not always bright, since DigitalOcean purchased them it degraded further, so you need to be lucky and find a smart agent who knows where to put his hands, this is the worst part about Cloudways, was weak even before but not things tend to be worse. Everything else are nuisances, could improve the quality of life greatly but they are not a deal breaker.

**What problems is Cloudways solving and how is that benefiting you?**

It is very simple and quick to start a website in few minutes.

  ### 38. excellent & hard to beat

**Rating:** 5.0/5.0 stars

**Reviewed by:** Irina T. | Founder, Business Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2025

**What do you like best about Cloudways?**

Honestly, I love how easy Cloudways makes things. I’m not super technical, so having a platform that handles all the server stuff for me—while still being super fast and reliable—is a huge win. The dashboard is really easy to use, and I like that I can choose between different cloud providers. Plus, their support team is awesome. Anytime I’ve had a question, they’ve been quick and helpful, which is super rare these days.

**What do you dislike about Cloudways?**

I wish they offered built-in email hosting—having to set that up separately was kind of a pain. Also, once you start adding more servers or scaling up, the pricing can sneak up on you a bit. It’s not outrageous, but something to keep an eye on. And while the dashboard is generally great, some of the more advanced settings could be a little easier to find or better explained.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways takes a lot of the stress out of hosting. I don’t have to worry about server updates, backups, or security—it's all handled for me. That gives me more time to focus on my actual work and growing my business, instead of getting caught up in technical issues. It’s also helped me deliver faster, more stable websites to my clients, which keeps them happy and saves me a ton of troubleshooting.

  ### 39. Best web hosting for small businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hashim P. | Operation Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2025

**What do you like best about Cloudways?**

Cloudways is extrenely easy to use. We have all the control and settings we need. If there is any issue, the technical support team is incredibly helpful. It is extremely east to setup server and apps. the ease of implenting other options like SSL, deployment via Github, etc are also extremely easy. I use cloudways for Fixsquad and various businesses under that and I use it frequently.

**What do you dislike about Cloudways?**

Compared to other web hosting services I have tried before, there is nothing that I miss in Cloudways.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways solved the risk of managing servers while also making it extremely easy to manage the settings. Along with advanced settings, Cloudways, often give detailes summary.

  ### 40. Great for Non Developers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeffrey P. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about Cloudways?**

I was able to migrate my business website over to Cloudways in one day by just following their instructions and things have been very stable and headache free. Although I'm not a developer -- I can follow directions -- I'm very glad I moved over from a mainstream "very popular" web host because Cloudways is simply more professional.

**What do you dislike about Cloudways?**

I would say that Cloudways isn't as easy to use as some of the more mainstream web hosts, but some extra complexity is expected from a more powerful platform.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways gives me the option to utilize the right amount of resources according to my needs without overspending up front.

  ### 41. A Game-Changer for Web Hosting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2025

**What do you like best about Cloudways?**

What I like best about Cloudways is the combination of speed, reliability, and ease of use. The platform is simple to manage, yet powerful, and the support team is always quick and helpful.

**What do you dislike about Cloudways?**

Honestly, there’s very little to dislike. The platform is so efficient that sometimes I wish there were even more built-in tools for advanced customization, but that’s also the beauty of Cloudways: it keeps things simple and user-friendly without unnecessary complexity.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways removes the hassle of server management, so I can focus on my projects. Scaling is quick, performance is excellent, and support is always there when I need it.

  ### 42. best way to manage multiple websites

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jack D. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about Cloudways?**

Very easy to use interface. Easy to live between applications and spin up new ones is really easy. Integrating other software is good with one click setups.
I like the ability to upgrade servers when need. It makes running multiple sites very easy.

**What do you dislike about Cloudways?**

Slightly overacting at first but good support helps with any issues.
Initially thought price was a bit high, but it’s competitive.

**What problems is Cloudways solving and how is that benefiting you?**

Getting a new website live is super quick and easy. I can manage them all in Nile and know exactly how the server is managing with the monitoring. Allows me to allocate properly.

  ### 43. Great hosting provider with a great customer service team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about Cloudways?**

It's easy to set up, the platform is easy to navigate and the customer service is always very friendly and most of all efficient.

**What do you dislike about Cloudways?**

Not much to be fair, we had one big outage once and the team took a while to sort it but it did get sorted in the end.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways is solving a major bandwith problem that we used to have with Kinsta, our former provider. We could sometimes no longer update our website. Cloudways provides faster hosting.

  ### 44. Good web hosting and great customer support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about Cloudways?**

Cloudways is very easy to use, feature-rich, and has excellent customer support. I use it to host my WordPress blog, and it works very well.

**What do you dislike about Cloudways?**

The price is slightly higher compared to other hosting providers.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways helps deploy a server and host websites quickly in less time, which helps me focus more on my business and produce more content.

  ### 45. Extremely user friendly platform and affordable pricing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mardi L. | Website Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Cloudways?**

I found the platform so easy to use! I only have a basic understanding of servers and reseller hosting so I was nervous to move from my current provider however, Cloudways was effortless. I found the demo call extremely helpful and reassuring before making the switch and migrating approximately 40 websites has been a breeze!

**What do you dislike about Cloudways?**

Don't love that you have to pay extra for DNS and Email SMTP compatiblity.

**What problems is Cloudways solving and how is that benefiting you?**

Better quality server and client website load time times for an affordable price.

  ### 46. A solid inbetween of managed Wordpress hosting and VPS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2025

**What do you like best about Cloudways?**

I find Cloudways offers a good middle ground of control and worry-free hosting. I'm comfortable using a VPS but for production websites for clients, I'm just not confident enough with server upkeep and security. Cloudways takes that burden off my back. Ease of use in the interface is pretty reasonable, I've definitely seen worse. Not limited to just hosting Wordpress which isn't always the case with managed options. Decent trial period.

**What do you dislike about Cloudways?**

It is probably overpriced for what it is. Wish they would include all features in the subscription price rather than having add-ons. The servers I have on there aren't the fastest, I wouldn't want to host anything super resource intensive on there.

**What problems is Cloudways solving and how is that benefiting you?**

Providing webhosting to clients after building their website. Solves the problem of where to host and providing server upkeep.

  ### 47. Why cloudways is the best choice for hosting your website

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sidahmed S. | wordpress Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2025

**What do you like best about Cloudways?**

I like its powerful servers and its simplicity.

**What do you dislike about Cloudways?**

Their prices are high; it would be better if they were a little lower.

**What problems is Cloudways solving and how is that benefiting you?**

The site can handle a large number of visitors, unlike common shared hosting.

  ### 48. Outstanding Uptime, Speed, and Value—Highly Recommended

**Rating:** 5.0/5.0 stars

**Reviewed by:** Montee B. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Cloudways?**

What I appreciate most are the uptime, cost, and speed. These aspects really stand out for me.

**What do you dislike about Cloudways?**

At the moment, I have nothing to add. Everything is fine.

**What problems is Cloudways solving and how is that benefiting you?**

I own multi vendor marketplace and the network has been flawless

  ### 49. Well-Organized Data, Reliable Uptime, and Reasonable Pricing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2026

**What do you like best about Cloudways?**

Data is well organized, reliable uptime, pricing is reasonable.

**What do you dislike about Cloudways?**

Documentation not always up to date, especially after UI refreshes. Billing is not timely.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways allows rapid deployment of web apps on high-performance instances at a reasonable price

  ### 50. [SOLVED] Unreliable Performance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Seth S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Cloudways?**

[SOLVED] An issue from our cloudflare configuration caused the 403. It is now fixed. It was something out of Cloudways's scope and control.

**What do you dislike about Cloudways?**

Please Improve Tech support reply time. 

**What problems is Cloudways solving and how is that benefiting you?**

I use Cloudways for hosting WordPress because it's quick to set up and allows me to add multiple team members for collaboration.


## Cloudways Discussions
  - [How do l move a website created from the Godaddy site builder to Clouways hosting?](https://www.g2.com/discussions/35415-how-do-l-move-a-website-created-from-the-godaddy-site-builder-to-clouways-hosting) - 36 comments, 3 upvotes
  - [how to setup](https://www.g2.com/discussions/how-to-setup) - 4 comments, 1 upvote
  - [How do I get high scores on https://pagespeed.web.dev/](https://www.g2.com/discussions/how-do-i-get-high-scores-on-https-pagespeed-web-dev) - 6 comments, 1 upvote
  - [How do I set up a wildcard DNS for use in Cloudways with a Wordpress multi-site set up [ example mysite.domain.com ] ?](https://www.g2.com/discussions/39348-how-do-i-set-up-a-wildcard-dns-for-use-in-cloudways-with-a-wordpress-multi-site-set-up-example-mysite-domain-com) - 1 comment, 1 upvote
  - [is there any special price for my clients, especially for students in my country](https://www.g2.com/discussions/34929-is-there-any-special-price-for-my-clients-especially-for-students-in-my-country) - 1 comment, 1 upvote

- [View Cloudways pricing details and edition comparison](https://www.g2.com/products/cloudways/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-05-19+19%3A35%3A57+-0500&secure%5Bsession_id%5D=02f2249a-a400-4af1-901f-2d18e5a45dfa&secure%5Btoken%5D=4d8b3584ca9f81e5456f5627a107456842028181cafa567641afd693f3cc6ed7&format=llm_user)
## Cloudways Integrations
  - [Astra WordPress Theme](https://www.g2.com/products/astra-wordpress-theme/reviews)
  - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews)
  - [Bunny CDN](https://www.g2.com/products/bunny-cdn/reviews)
  - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews)
  - [Divi](https://www.g2.com/products/divi/reviews)
  - [Elastic Email](https://www.g2.com/products/elastic-email/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [Rank Math](https://www.g2.com/products/rank-math/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews)
  - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews)

## Cloudways Features
**Functionality**
- Developer Tools
- Automation
- Website Staging

**Performance**
- Plugins and Theme support
- Site management
- Technical Support
- Caching
- Free Website Transfers

**Performance - Cloud Web Hosting**
- Caching
- Intuitive Control Panel
- Opering System
- Server Redundancy

**Agentic AI - Virtual Private Servers (VPS)**
- Autonomous Task Execution
- Adaptive Learning
- Decision Making

**Hosting Management**
- Storage Limits
- Bandwidth Allowance
- Email Hosting
- Control Panel Integration
- CMS Support
- Web Framework Support
- E-Commerce Integration
- File Management
- Database Support
- Security Tools

**Development**
- Application Deployment
- Development Tools
- Development Environment
- Language Support
- Testing

**Management**
- Web Content Dedication
- Website Hosting
- Role-Based Permissions

**Security**
- Backup
- Activity monitoring
- Malware identification and removal
- WAF and DDoS Protectiob

**Support - Cloud Web Hosting**
- Free SSL
- Auto-scaling
- Flexible Pricing - Cloud Web Hosting
- Support

**Database**
- Database Management
- Analytics
- Auto Scaling
- Backup / Recovery
- Storage

**Support**
- CMS Variety
- Multi-CMS Support
- Compliance

**Free Resources**
- Email
- Domain
- SSL Certificates

**Security - Cloud Web Hosting**
- Compliance and Certifications
- Backup
- Data Security

**Infrastructure**
- Networking
- Virtual Machines
- Security

## Top Cloudways Alternatives
  - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (784 reviews)
  - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (285 reviews)
  - [Kinsta](https://www.g2.com/products/kinsta/reviews) - 4.8/5.0 (1,436 reviews)

