Cloudways Reviews & Product Details

I use Cloudways for hosting my e-commerce website because it solves the problem of running a fast, secure, and scalable site without me needing to manage a VPS. It provides managed cloud hosting, caching, automatic backups, one-click restores, SSL, staging and GIT deployments, and monitoring, all of which make it easy to scale. This allows me to focus on my store instead of server maintenance. I really like that it lets me run a high-performance e-commerce store with server-grade features without spending my time being a sysadmin. The support is fast and responsive, which is great. The site migration tool was awesome, and my site migrated perfectly, though I do wish there was a migration status update. Review collected by and hosted on G2.com.

I would like to see simpler email handling, and more all-in-one features specifically for WordPress and WooCommerce without relying on add-ons or plugins. I don't remember a migration status, so I was unsure if the site was still migrating or the migration had stalled. Review collected by and hosted on G2.com.

I don't like any new things. I have moved off the platform entirely and only use cloudways for legacy clients that I'm to lazy to switch platforms with. Review collected by and hosted on G2.com.

Customer support. There was a time when you could speak to a person in support for an emergency and easily fixable issue. Like when I wasn't able to log in to my account. Now that's impossible. Review collected by and hosted on G2.com.

We find that their support is extremely helpful and knowledgeable. There was not one issue that wasn't solved on the first contact. Review collected by and hosted on G2.com.

We would like to see malware removal services included in the plan. Although they're malware scanning tool is a great addition. Review collected by and hosted on G2.com.

I like that it’s a pretty fast server and that everything is more streamlined when installing services, since it has an easy-to-use dashboard. Review collected by and hosted on G2.com.

The fact that it doesn’t include email service natively (you have to purchase it separately) makes some clients not want to use it. And although the support has improved, it’s still not good enough. Review collected by and hosted on G2.com.

What I like best about Cloudways is how stable and fast the hosting feels in daily use. It runs smoothly and doesn’t require constant attention or technical tweaking. Review collected by and hosted on G2.com.

What I dislike about Cloudways is that the pricing can be higher than expected over time, especially if you’re running multiple websites or growing projects. Review collected by and hosted on G2.com.

I designed a site from scratch as an experiemnt on cloudways and it's rendering so quick. Plus, its dashboard is easy to manage. It's like I've been using it for a very long time. Review collected by and hosted on G2.com.

I haven't really found the domain purchasing section. I am actively looking forward to purchase a domain name. For now, I am using the subdomain that Cloudways has provided me. Review collected by and hosted on G2.com.

I tried the mailbox addon and i'm satisfied with it. Review collected by and hosted on G2.com.

I would prefer more computing power for the low tier subscriptions. Review collected by and hosted on G2.com.

Wow, where to start? First it was very easy to get set up. Its a bit on the technical side so if you are just a plug n play GoDaddy user, this may not be the easiest process for you, but being technical I found it very intuitive and easy to set up. I like the options that Cloudways has to offer and I really have been quite impressed with the speed. Had I known how slow my sites actually were before, I would have moved over a long time ago. I really loved how easy it was to move an entire Wordpress site from one host over to Cloudways. Review collected by and hosted on G2.com.

There is not much. I think the UI is pretty good, but still not always super easy to find the settings that I am looking for. I would also say its not always clear what some of the options mean, I am sure this has a lot more to do with being a new user than anything else. Review collected by and hosted on G2.com.

I like its institutive user interface. Cloudways easily allows us to chose between cloud providers. One more thing, it allows us to scale resource without any downtime. Right now, we are building WriterIO and continuously using deploying and testing our platform and honestly, it is very useful for us. Review collected by and hosted on G2.com.

While scaling resource like RAM is easy and does not cause downtime, however we need to higher price for the additional resources. Review collected by and hosted on G2.com.

I've been a Cloudways user for a few years now and was motivated to change website hosting and infrastructure provider as I expanded the number of websites I manage which required me to have guaranteed reliability of service; infrastructure which can be scaled and easy to manage. Cloudways ticked all of these boxes. I managed to transition my websites with customer support and can easily check in on my websites at a glance as frequently as I like. The back-end interface is easy to use and settings are easy to find. If you want a deeper experience, then CLI tools and database tools are there for you. Review collected by and hosted on G2.com.

I think Cloudways automated tools are improving all the time. I value remote bots and services which can inform me how to optimise my applications and notify me when issues arise. Review collected by and hosted on G2.com.