Elastic Email Reviews & Product Details

Elastic Email Overview

What is Elastic Email?

Elastic Email is a Canadian-Polish company, founded in 2010. After many years of providing customers with email services, today Elastic Email is an amazing email marketing platform, built on the most cost-effective email API. With an SMTP Relay, robust HTTP API, intuitive user interface, 24/7 global support, and pricing designed with small businesses in mind, Elastic Email encourages and supports you in creating and sending your email campaigns. Use the power of the comprehensive set of modern tools and smart solutions to scale your business and build deeper relationships with your customers. Hungry for more? Visit the Elastic Email integration page to see how you can integrate your business with Elastic Email services.

Elastic Email Details
Languages Supported
English, Polish, Spanish
Product Description

Save money with Elastic Email's low cost Email Marketing and all in one Email Delivery Service which includes an SMTP Relay, API.

How do you position yourself against your competitors?

Elastic Email publishes some of the lowest prices for email delivery in the market. We offer the same tools and features as our competitors at a fraction of the price. We also offer free 24/7 support.


Seller Details
Seller
Elastic Email
Company Website
Year Founded
2010
HQ Location
British Columbia, Canada
Twitter
@Elastic_Email
1,200 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
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Elastic Email Screenshots

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Yes

Elastic Email Reviews

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Senior Consultant - Marketing Automation & Email Marketing Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Likes:

Easy to use and learn

Warmed up IPs

Great SMTP

Quick Support

Assured Delivery

Cost-effective

Great product for SMBs and Media companies

Step By Step Guides available

Elastic email is very cost-effective and solves makes email marketing very smooth once you get a hold of the software.

It is very simple and yet effective as they provide you with warmed up IPs if you're following the right process the delivery is assured.

IP cost is very reasonable as well as the reporting and track metrics.

Landing Page feature is also available now.

Attachment sends are chargeable.

Unlike other ESPs they provide warmed up IPS and not neutral.

They are growing day by day Review collected by and hosted on G2.com.

What do you dislike?

Dislikes:

Fewer Templates can add more for eCommerce, giftings.

The editor is a bit rigid.

More varieties of templates can be added.

Support is bit slow sometimes , problem can arise if it is a critical issue.

Maintenance of servers are not pre-informed, this can cause a trouble at times.

Automation is yet to be added. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Must have for media agencies and SMBs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Problems Solving:

Providing cost-effective, economical software for marketing to clients.

Efficient support team.

Providing the best solution top media clients and delivery.

Benefits:

Customers are happy to use technology and budget-wise.

SMTP requirements can be easily fulfilled.

Easy to set up, no download required. SAAS based platform growing day by day.

One of the best ESP's for simple mail sends along with high frequency senders like agencies. Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like this system because of how complete and robust it can be, once it is implemented in some platform with a business environment, because it maintains a high delivery rate of most email providers to determine certain jobs through these advertising and communication channels, in other aspects, we can mention that it maintains an incredible and generous free plan for beginners in the system, who are still beginning to know their facilities internally, being one of the qualities about this software that most calls my attention in large numbers. Review collected by and hosted on G2.com.

What do you dislike?

It is important to point out that it presents failures with some integrated companies, in relation to the email belonging to these companies, logically, this can be a gigantic problem, because great part of the registered users to this software, can use these emails in a constant and followed way, giving to know that with the term of not having a stable access to the work with these errors of compatibility, because it is a nefarious and frustrating inconvenience. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

One of the characteristics that make Elastic Email so important for many users at extraordinary levels, we can mention what is due to the great responsibility that this intelligent system executes, facilitating and exercising strong bonds of collaboration and elevating the levels of business productivity, more than anything when the term of sending emails to a massive degree, is totally relative, because this software is the best thing you could consider, without excluding that in the same way it is adequate for your needs in relation to the marketing that you carry out in your company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use this software to relate all our operations, which are carried out through emails, whether they are transactional, confirmations of test subscriptions and even those of access information to our platform, since this system is in charge of receiving and giving programmed answers to these orders, in an unlimited period of time, which is perfect for these kinds of high importance works, since they have to do mostly with the operations that each one of the registered clients execute to our digital pages, whether it is a beginner registration, or more advanced verification resources. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Relatively clear to see the interface, major e-mail marketing features in a low cost, mostly professional-searching emails, customer support is fairly responsive, great value. Review collected by and hosted on G2.com.

What do you dislike?

The email design feature is a touch clunky and buggy, deliverability appears to become pretty low plenty of emails selecting junk e-mail! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The pricing of this application is affordable and any new individual can start a trial with this tool for sending the mails. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Overall, Elastic Email may lack a few of the level of smoothness and ease-of-utilization of a few of the bigger e-mail marketing providers, however, it certainly comprises for your with its low cost. Overall, we are pretty pleased with Elastic Email but have discovered other sources that provide us greater deliverability. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Pricing is unbeatable. Onboarding is expert. Documentation is thorough. Review collected by and hosted on G2.com.

What do you dislike?

Nothing, very rare but true. Nothing, very rare but true. Had to say it twice to pass form validation, doh! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

High volume emailing and transactional emailing for all websites. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The pre-existing newsletter and marketing email templates are time-saving features of Elastic Email. Furthermore, it is also possible to create and design forms and landing pages for effective lead generation practices. Review collected by and hosted on G2.com.

What do you dislike?

I doubt that it cannot let the user know whether the email is active and working with its domain verification tool. Plus, the user interface is a bit confusing for new users. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Since this is a browser-based bulk email marketing application, we find it useful for sending email to hundreds and thousands of email leads during our varieties of marketing and promotional campaigns. Review collected by and hosted on G2.com.

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Product Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Nothing.

Account set up, support, and service are extremely bad. Review collected by and hosted on G2.com.

What do you dislike?

Support doesn't notify about any system issues.

We had a lot of emails not sent for the two days, and we should track it manually.

This issue happens four times for three months.

There is no status page to track system availability and issues.

The filters by date don't work from time to time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Please, do not choose Elastic if you want a stable service that works.

Last year with Elastic was very hard and painful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have a horrible email service. We will change it in three months. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Swift and responsive service when I needed it most. Review collected by and hosted on G2.com.

What do you dislike?

I have nothing bad to say about this company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Elastic email is used to send email from my websites. Review collected by and hosted on G2.com.

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AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The platform seems simple to use if you are familiar with setting up any email service with automation. The layout is clean, simple and intuitive. But there are dynamics that allow an easier integration with custom content. Review collected by and hosted on G2.com.

What do you dislike?

Guides to onboard would be helpful. While the platform makes sense it would still be a benefit to ensure proper setup. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

None yet Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Author focused platform that will allow a better looking template and branding. Review collected by and hosted on G2.com.

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Digital Marketer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

We're using Elastic email from last 12 months and we are fully pleased with this platform. Elastic Email is simple to utilize the program. The feature is not so huge when compared with some other programs but the offered attributes are sufficient to use for minimal requirements. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes you will find mistakes within the frontend & the sending of e-mails will also get decreases. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If your need with email marketing is very minimum and you also just anxiety about the delivering as well as tracking of emails, without making use of any advance email marketing feature. Then elastic email is definitely the solution Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Along with Elasticemail, we're working with it for sending our marketing emails and also use its SMTP integration with our CRM. Both are working well at our end. Review collected by and hosted on G2.com.

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Digital Marketing Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

We have been making use of Elastic email from very last a single calendar year and we have been entirely content with this system. Elastic email is not difficult to utilize the system, any nerd that's new into email advertising and marketing can use this simply with none exterior help. The characteristic will not be so extensive as compared with other instruments even so the obtainable characteristics are enough to work with for small needs. The characteristic contains segmentation, reporting analytics and appropriate listing administration. Additionally, it is quite a low cost as in comparison with other system & reduces our cost of electronic mail advertising and marketing. The SMTP integration of the elastic email is additionally quite effortless and can integrate very easily with our CRM or other front-end instruments. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes there are errors in the frontend & the delivery of mails also get slows down.

Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If your requirement with email advertising and marketing is really small and your only concern with the sending and tracking of emails, without having to employ any advance electronic mail advertising and marketing attribute. Then elasticemail is surely the solution! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Elasticemail, we've been employing it for sending our promotional emails and also use its SMTP integration with our CRM. Both are working well at our end. Review collected by and hosted on G2.com.

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Gerente General
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It's simplicity to operate and the price point of its services. Review collected by and hosted on G2.com.

What do you dislike?

So far so good. I plan on using it for a while.... Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Marketing campaigns, keeping my customers up to date with new products and services. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

La facilidad con que puedo agregar mis campaña Review collected by and hosted on G2.com.

What do you dislike?

me disgusta que los videos no estén en español Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

aun no arranco Review collected by and hosted on G2.com.

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Senior Staff Firmware Engineer
Semiconductors
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I've been using them for about 5 years now at https://officepoolstop.com. The interface is easy to use, the rates are very reasonable, and the API works as advertised. Review collected by and hosted on G2.com.

What do you dislike?

Nothing I dislike about Elastic Email. One suggestion would be to allow a 2nd login user with read only rights to check email traffic, or other notifications from ElasticEmail. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Great proxy for my website for transactional and marketing emails. All emails that go thorugh ElasticEmail are saved to a database that I can later use for marketing emails. Review collected by and hosted on G2.com.

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Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Extremely fast response via the email support team. Review collected by and hosted on G2.com.

What do you dislike?

Underwent some rather important IP address reassignment which may have contributed to the problem without informing customers that the work was going to happen and could have an impact. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Improved our deliverability of email newsletters. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It has the best price or there as far as I know. It does almost all it needs to do. Review collected by and hosted on G2.com.

What do you dislike?

There are some bugs. We had some issues, had to open support tickets, some emails sent through SMTP relay were lost. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Used Elastic email API for SMTP relay and tracking. Review collected by and hosted on G2.com.

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SEO / WordPress UX
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I had an issue that was NOT a quick & easy fix. After my issue was escalated to a rep named Andrzej, he spent the better part of 2 weeks troubleshooting and implementing different solutions until my issue was finally solved. Review collected by and hosted on G2.com.

What do you dislike?

I don't have a single negative thing to say about Elastic Email at this point. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Plain and simply, Elastic Email gets the job done. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are a digital marketing agency that provides web hosting along with a multitude of other services. Because we host websites, we needed a reliable SMTP provider. Elastic Email delivers (no pun intended). Review collected by and hosted on G2.com.

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AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The support is just amazing and available very quickly. Support them is very polite and helps you in the best way. Review collected by and hosted on G2.com.

What do you dislike?

Nothing as such. All is good now. Geep growing Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

emails were going in spam. They while listed my domain

Now its going in inbox Review collected by and hosted on G2.com.

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Senior PR Manager
Events Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

"The most features for the lowest price" is what written on the Elastic Email homepage and... it surprisingly delivers. With minimum setup, efforts and resources, Elastic Email allows you to set up an email marketing campaign from the grounds-up. You can do literally everything necessary in Elastic Email for this purpose: Create new templates (and export them into other services if you like), manage subscription lists (even though we use Emailmeform for this, it's nice to have an alternative) and to monitor the campaign results. Elastic Email is a simple and straightforward tool which encompasses how a mass mailing solution should look and feel. Review collected by and hosted on G2.com.

What do you dislike?

There's little me and my team doesn't like on Elastic Email. For the price, it's little to complain. If I had to pick one thing, that would probably be how Elastic Email handles version control. Not the most glaring issues, but you have to manually restore the latest template version when you leave the app. This is something MailChimp does better, i,e. automatically. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're considering to go with Mailchimp for the emails campaigns, give Elastic Email a shot first. Some may find it a lot simpler and no less effective. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Elastic Email allows me and my team to send hundreds of personalized email newsletters, hand-crafted with beautiful layouts and images. It's fast, light and simple and, what's most important, it does the job and delivers emails with zero issues for us or the recipients. Review collected by and hosted on G2.com.

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Specialist Marketing
Entertainment
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Elastic email turned out to be a mass mailing solution on par with the industry giants alike Mailchimp. It features a comprehensive HTML newsletter builder alongside a quite comfortable list management engine. What I especially like about elastic is email tracking capabilities which result in detailed analytics on every campaign we send. The tool is really decent and worth its money. Review collected by and hosted on G2.com.

What do you dislike?

HTML builder acts quite weird sometimes. What I mean is how the system handles versioning and progress saving. When you return to a newsletter you've been building, Elastic won't always open the latest version of this email and you'll have to look for an actual version somewhere in the history of updates. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I've only recently heard about Elastic Email and gave it a try. It turned out great and you also might find it suitable to your needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're using Elastic email to manage our clients lists for mass mail as well as perform such mass mail. It does this job great. Review collected by and hosted on G2.com.

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Elastic email review
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The best thing about elastic email is the flexibility and easy use. Review collected by and hosted on G2.com.

What do you dislike?

Obviously as a company not as large as gmail, for example, support and minor flaws are expected and are present. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking to manage your emails, this is the product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am solving business management, differentiating between personal and business emails. Review collected by and hosted on G2.com.

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Co-founder and CEO
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Transaction email via smtp and api and delivery to inbox. We have been using Elastic Email for over 3 years, it has been a reliable experience and the customer support is amazing. I recommend elastic email for transactional and marketing emails. Review collected by and hosted on G2.com.

What do you dislike?

I have not really had a bad experience while using Elastic Email. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Elastic Email for transactional email and it has been working well. We have assurance that our emails always arrive inbox of our subscribers. Review collected by and hosted on G2.com.

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Country manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

They have very attractive plans, very useful support material (highly needed for a newbie email marketer like me) and fast and effective support. Review collected by and hosted on G2.com.

What do you dislike?

The first time I had an issue things took a while to get through but things seem to be solidly on track now. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Email marketing for small and targeted groups. Review collected by and hosted on G2.com.

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Sales Support Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Our company has been looking for a MailChimp alternative for quite some time. It's near impossible to compete with the market leader, but Elastic email is on the right track. It has almost everything needed for sending a mass mail campaign with email traking and analytics to compare the results of campaigns with one another. Plus, the html newsletter builder is really capable and you can export it with no issues. Review collected by and hosted on G2.com.

What do you dislike?

Auto-saving feature for the newsletter tempalet builder is somewhat finniky. It works, but you always have to go look for the lastest version instead of elastic loading it up automatically. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

A worthy MailChimp alternative. Give it a try! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sending newsletters to our subscribers. Review collected by and hosted on G2.com.

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