--- title: Elastic Email Reviews meta_title: 'Elastic Email Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 212 reviews by the users' company size, role or industry to find out how Elastic Email works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 212 scale: '5' date_modified: '2026-06-24' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Elastic Email Reviews **Vendor:** Elastic Email **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.4/5.0 **Total Reviews:** 212 ## About Elastic Email Elastic Email is a powerful, affordable email delivery platform designed to help businesses manage email campaigns and chat messages. It enables email marketing, transactional messaging, automated marketing, and two-way communication channels, making it loved by small and mid-sized businesses, startups, and e-commerce businesses. Key aspects of Elastic Email include the Email API & SMTP, which allow developers to easily integrate email sending into their applications to send transactional messages. Email Marketing tools like a drag-and-drop editor supported by AI, smart contacts management, email automations, sign-up forms, pop-ups, and analytics to track the most important email metrics. Elastic Email also offers tools for Chat and Conversations management to keep the teams and customers aligned, thanks to live chat, team chat, and help desk features. Businesses can use various Integrations to connect their apps, shops, or platforms with top-notch email sending capabilities provided by Elastic Email. Elastic Email is known for its flexible pricing, scalable infrastructure, and responsive 24/7 customer support via email and chat, making it a top choice for companies looking to supercharge their email communication strategy. ## Elastic Email Pros & Cons **What users like:** - Users praise the **ease of use** of Elastic Email, enjoying its intuitive design and seamless setup for effective email management. (7 reviews) - Users commend the **easy setup** of Elastic Email, enabling quick integration and efficient management of email campaigns. (5 reviews) - Users appreciate the **reliable delivery** and ease of use of Elastic Email for managing transactional and e-commerce communications. (5 reviews) - Users recognize the **reliable performance** of Elastic Email, which ensures consistent email delivery and efficient campaign management. (4 reviews) - Users value the **email automation** features of Elastic Email, significantly streamlining their marketing and audience management tasks. (3 reviews) - Users value the **automation tools** of Elastic Email, making it fast and reliable for small businesses. (3 reviews) - Easy Integration (3 reviews) - Email Marketing (3 reviews) - Integrations (3 reviews) - Intuitive (3 reviews) **What users dislike:** - Users find the **missing advanced reporting features** in Elastic Email frustrating, impacting their ability to analyze engagement effectively. (4 reviews) - Users note the **limited features** in Elastic Email, particularly with basic marketing tools and automation setup difficulties. (3 reviews) - Users find the **learning curve steep** , especially when setting up complex workflows and navigating advanced features. (2 reviews) - Users express frustration with **poor customer support** , noting slow response times during urgent situations can be anxiety-inducing. (2 reviews) - Users find the **reporting features basic** , wishing for more advanced insights and customizable options for better analysis. (2 reviews) - Template Limitations (2 reviews) - Campaign Issues (1 reviews) - Campaign Management (1 reviews) - Complexity (1 reviews) - Difficult Setup (1 reviews) ## Elastic Email Reviews ### 1. Reliable Email Delivery With Room to Grow **Rating:** 4.5/5.0 stars **Reviewed by:** Adam B. | Technical Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Elastic Email?** I like how easy it is to set up an account and start sending campaigns, which really cuts down on the initial learning curve. The interface feels intuitive most of the time and lets me complete common tasks fast, even when I'm using it several times a week. I also enjoy the fact that it integrates with many external platforms, making it a smooth part of my overall workflow. **What do you dislike about Elastic Email?** Some of the more advanced features take a bit of digging to find, and that slows me down occasinally when I'm setting up automations. The template editor is functional but could be more flexible, especially when compared to other tools I've used. I also think the customer support response times vary, which can create a little anxiety when you need quick help. **What problems is Elastic Email solving and how is that benefiting you?** Elastic Email helps me maintain consistent communication with clients without having to manually send everything, which saves a great deal of time. The automation tools make recurring messaging easy to manage, even if they require some setup effort at first. It also provides clear performance data so I dont have to guess which emails are working and which need improvement. ### 2. Reliable Email Delivery, but Terrible Support When It Mattered **Rating:** 2.0/5.0 stars **Reviewed by:** Steven L. | Internet Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Elastic Email?** Elastic email worked well and was reliable, domain verification was easy and I had no trouble onboarding other locations in our portfolio **What do you dislike about Elastic Email?** I was using an Elastic Email integration with Cloudways and the support system was terrible when I needed it most **What problems is Elastic Email solving and how is that benefiting you?** Elastic email made it easy to set up SMTP mail delivery from my server environment thanks to an integration. It solved the problem of reliable mail delivery with monitoring from a single place. ### 3. Intuitive and Effective Email Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ruben M. | Web Strategist & Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Elastic Email?** I love how easy the Elastic Email platform is to use, and the intuitive nature of being able to separate lists is something I really appreciate. It really helps parse through very complex data where I'm able to augment and segment into audience lists that are very useful. Setting it up was very easy too. **What do you dislike about Elastic Email?** I would say overall, what can be improved is, integrations. **What problems is Elastic Email solving and how is that benefiting you?** Elastic Email helps me parse through complex data to augment and segment audience lists effectively. It simplifies the emailing process with its ease of use and intuitive list separation. ### 4. Simple Integration, Effective Alerts **Rating:** 4.0/5.0 stars **Reviewed by:** Williams S. **Reviewed Date:** December 13, 2025 **What do you like best about Elastic Email?** I use Elastic Email for transactional email delivery, including password reset and account verification. I really like using it for e-commerce notifications, especially for sending order confirmations. It's also helpful for sending alerts related to product usage and maintaining system health. I find it particularly valuable for scaling information and engagement. The setup was awesome and simple to integrate. **What do you dislike about Elastic Email?** I find the marketing and campaign management lacking, especially due to the absence of Drag and Drop Editor features. **What problems is Elastic Email solving and how is that benefiting you?** Elastic Email effectively handles password resets, account verifications, and e-commerce notifications like order confirmations. It also scales information and engagement, and makes integration simple. It's awesome and simple to set up for use in alerting systems to maintain health. ### 5. Effortless Email Management with Elastic Email **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth w. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Elastic Email?** I like how Elastic Email is designed to help businesses, developers, and marketers send, manage, and track a high volume of emails effectively. The email automation makes my work easier, especially in audience growth and management, which is valuable for developers like me. The initial setup of Elastic Email is seamless, and I'm very likely to recommend it. **What do you dislike about Elastic Email?** Internal engine upgrade. **What problems is Elastic Email solving and how is that benefiting you?** Elastic Email helps with email automation, audience growth, and management, making work easier for developers like me. It's seamless to set up. ### 6. Great platform for Bulk Email Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Devina K. | HR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Elastic Email?** Elastic Email is fast, reliable and easy for small businesses. It provides high email deliverability and automation tools. Also has proper documentation for Integrations. **What do you dislike about Elastic Email?** Everything works well, but should also provide more ready made email templates. **What problems is Elastic Email solving and how is that benefiting you?** With Elastic email, i can manage promotional and transactional emails from one place. The tracking feature helps me understand customer engagement better so that i can optimize my promotional activity. ### 7. Reliable and Scalable Email Platform with Great Deliverability **Rating:** 5.0/5.0 stars **Reviewed by:** Prince C. | Quality Control Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Elastic Email?** What I like best about Elastic Email is its straightforward and intuitive interface, making it easy to set up and manage email campaigns. The platform also offers excellent deliverability rates, ensuring my emails reach recipients' inboxes consistently. **What do you dislike about Elastic Email?** What I dislike about Elastic Email is that the reporting features could be more detailed, especially when it comes to user engagement and behavior tracking. Additionally, the customer support response times can be slow, which can be frustrating when facing urgent issues. **What problems is Elastic Email solving and how is that benefiting you?** Elastic Email solves the problem of managing large-scale email campaigns by providing a reliable platform for sending, tracking, and automating emails. It benefits me by streamlining the process, saving time, and improving the effectiveness of my email marketing efforts with high deliverability and helpful analytics. ### 8. Excellent service with a very favorable price **Rating:** 5.0/5.0 stars **Reviewed by:** César Iván R. | Especialista SEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Elastic Email?** It is a very versatile platform, we currently use it for SMTP service and via API in connection with our websites and it is fantastic, the rates are very favorable and we have never had any issues with the service. They also have the option to manage the entire email marketing part from there, and you can create automated flows and other very valuable elements for businesses. **What do you dislike about Elastic Email?** We have had some inconveniences with technical support, nothing major but a few days ago we had problems with access and no one helped us. They wrote days later but this caused us to have issues with the account due to delayed attention. **What problems is Elastic Email solving and how is that benefiting you?** we have seen constant updates in their services, this is useful for companies that are growing and need to scale, elastic offers it and often goes beyond ### 9. Email marketing and delivery platform that offers a range of features **Rating:** 4.0/5.0 stars **Reviewed by:** Derrick H. | Tailor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Elastic Email?** I love Elastic Email's reliable delivery and personalization features help businesses provide a better customer experience **What do you dislike about Elastic Email?** I noted that the reporting features could be more advanced and Adding more advanced reporting features could provide users with more insights into email performance **What problems is Elastic Email solving and how is that benefiting you?** It helps me solve many problems Elastic Email helps ensure high deliverability rates, reducing the risk of emails being marked as spam or blocked by email providers ### 10. Elastic Email Honest User Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ijaz H. | CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Elastic Email?** Well, The Elastic Email rather than sending emails to your customers from your own SMTP , they have solution for your needs. They provide plug and play integration. **What do you dislike about Elastic Email?** While being a user of Elastic Email i can say sometime we sent emails and customers open them in mobile. they ll find unadjusted data in emails. so they need to improve that **What problems is Elastic Email solving and how is that benefiting you?** We have used to send emails for our customers who have left something in their cart on our store. We send daily and weekly reminders to them to generate more sales. ### 11. Best email marketing tool that work. **Rating:** 4.0/5.0 stars **Reviewed by:** Anika G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Elastic Email?** Elastic Email stands out for its exceptional deliverability rates, ensuring that our emails reach the intended audience's inboxes. The platform offers a comprehensive set of features that cater to the needs of marketing professionals, making it a powerful tool for creating and managing successful email campaigns. It's so easy to use and setup also. Customer service has helped me to setup it. **What do you dislike about Elastic Email?** While Elastic Email's pricing structure may seem complex initially, upon closer examination, it offers a fair and competitive pricing model considering the extensive features and value it provides. The platform's benefits far outweigh any minor concerns regarding pricing complexity. **What problems is Elastic Email solving and how is that benefiting you?** Elastic Email has significantly streamlined our email marketing processes, allowing us to create and execute campaigns efficiently. The intuitive drag-and-drop editor and pre-designed templates enable us to craft professional-looking emails quickly. The automation features have been particularly beneficial, enabling us to set up targeted email sequences that deliver the right message to the right audience at the right time. They had increased our company sell and I mostly love them because of it. ### 12. Affordability and reliability at its best **Rating:** 5.0/5.0 stars **Reviewed by:** Adil E. | Marketing Expert, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2024 **What do you like best about Elastic Email?** Discovering Elastic Email rewrote my email marketing story. With a user-friendly interface, it seamlessly integrated bulk email management and advanced automation into my campaigns. The email designer is very easy to use and have a intutive drag and drop feature making it simpler to design the emails as I want to. What sets Elastic Email apart is its affordability, a refreshing change in a market cluttered with pricey options. It's probably the cheapest option in Pakistan yet it provide the same benefits as other more premium options. **What do you dislike about Elastic Email?** AI is a term being thrown around a lot nowadays. The only think I miss, perhaps very minutely is the automatic email content producer that can save me time, at times. **What problems is Elastic Email solving and how is that benefiting you?** And easy to do email marketing and the analytics that come with it, helping you take the right action accordingly. The affordability factor that comes with it and its reliable nature has greatly enabled me to connect with my customers. ### 13. Best Delivery and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Iti C. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2020 **What do you like best about Elastic Email?** Likes: Easy to use and learn Warmed up IPs Great SMTP Quick Support Assured Delivery Cost-effective Great product for SMBs and Media companies Step By Step Guides available Elastic email is very cost-effective and solves makes email marketing very smooth once you get a hold of the software. It is very simple and yet effective as they provide you with warmed up IPs if you're following the right process the delivery is assured. IP cost is very reasonable as well as the reporting and track metrics. Landing Page feature is also available now. Attachment sends are chargeable. Unlike other ESPs they provide warmed up IPS and not neutral. They are growing day by day **What do you dislike about Elastic Email?** Dislikes: Fewer Templates can add more for eCommerce, giftings. The editor is a bit rigid. More varieties of templates can be added. Support is bit slow sometimes , problem can arise if it is a critical issue. Maintenance of servers are not pre-informed, this can cause a trouble at times. Automation is yet to be added. **Recommendations to others considering Elastic Email:** Must have for media agencies and SMBs. **What problems is Elastic Email solving and how is that benefiting you?** Problems Solving: Providing cost-effective, economical software for marketing to clients. Efficient support team. Providing the best solution top media clients and delivery. Benefits: Customers are happy to use technology and budget-wise. SMTP requirements can be easily fulfilled. Easy to set up, no download required. SAAS based platform growing day by day. One of the best ESP's for simple mail sends along with high frequency senders like agencies. ### 14. Fast and efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2024 **What do you like best about Elastic Email?** It sends an automated response with little to no configuration needed. **What do you dislike about Elastic Email?** It does take some time to generate an email once conditions have been met. **What problems is Elastic Email solving and how is that benefiting you?** It sends an email when an error on a system has been logged. ### 15. Bulk emails sent easily **Rating:** 5.0/5.0 stars **Reviewed by:** shrinath i. | Content Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Elastic Email?** It is one of the cost effective and budget platform for sending bulk emails. The same is also reliable for working on. **What do you dislike about Elastic Email?** There is nothing as of now I dislike about the same **What problems is Elastic Email solving and how is that benefiting you?** The elastic mail sorted out issues with remarketing emails and also the transaction emails that has to be sent to the customer. ### 16. Perfect email sending platform to send out bulk emails **Rating:** 5.0/5.0 stars **Reviewed by:** sujith g. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Elastic Email?** The servers and IPs provided by elastic email is on point and we never faced any issue while sending out bulk emails too **What do you dislike about Elastic Email?** We use elastic API in our platform. So we never faced issue in elastic email platform. **What problems is Elastic Email solving and how is that benefiting you?** This is one of the best email marketing platforms for sending out bulk emails. We have tired many platforms for sending bulk emails but elastic standout and the pricing is also quite affrodable. ### 17. Free Subscription review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Elastic Email?** I used the free tier of elastic mail. So I was able to send mail only to me just like newsletter. They provide a SMTP domain server including the mail template for free. **What do you dislike about Elastic Email?** As the free tier comes with its own disadvantages, The problem I faced was mail takes a lot of time to receive. Minimum of 5 to 10 mins is required to recieve the mail **What problems is Elastic Email solving and how is that benefiting you?** I could share upto 100 emails per day and 10K mail per month. I had set of users in my domain. So I was able to send mails to all of them at a time like a Newsletter. ### 18. Shared IP's are good for bulk email sending **Rating:** 4.5/5.0 stars **Reviewed by:** Sujith B. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Elastic Email?** The ultimate email marketing platform. Sending unlimited bulk emails Experienced the best email marketing solution for eCommerce. **What do you dislike about Elastic Email?** Noting in particular to mention but the prices can be lower, and support can be better and quick. **What problems is Elastic Email solving and how is that benefiting you?** Automated campigns are very good when compared to similar-priced alternatives. Does not require a very tech savy person to use. ### 19. Best Email Marketing Software for any business **Rating:** 5.0/5.0 stars **Reviewed by:** johana m. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Elastic Email?** We could use some API-based technologies and connect transactional messaging with SMTP. The solution is effective. Our inquiries were answered by the documentation. **What do you dislike about Elastic Email?** We have to take care of our expenses as a startup. Elastic Email provides a fantastic solution at a reasonable cost. We also adore their support staff. Although we didn't frequently require them, whenever an issue arose, their prompt response relieved our pain. **What problems is Elastic Email solving and how is that benefiting you?** Sending transactional emails is easy for the company; this software is very beneficial; with cost reduction and an increase in productivity, our business performance increased by 50 %. ### 20. Pros and Cons of Elastic Email **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2023 **What do you like best about Elastic Email?** It is quite user-friendly. Also, it allows you to send numerous emails without any glitch. **What do you dislike about Elastic Email?** It takes alot of time to receive emails using Elastic Email. **What problems is Elastic Email solving and how is that benefiting you?** It allows me to send loads of emails for marketing purposes. This has in turn increased our company's sales and revenue. ### 21. My Experience Using Elastic Email **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Elastic Email?** I liked the that its sign up process wasn't complicated and its platform's userfriendlness was decent. **What do you dislike about Elastic Email?** I found that the emails deliverability was rather slow, so it took a long time for the mail to reach its destination. **What problems is Elastic Email solving and how is that benefiting you?** None at this time there is currently no benefit for me. ### 22. non-transparent terms of payment and review of payment for services **Rating:** 2.5/5.0 stars **Reviewed by:** Vladimir S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Elastic Email?** Good value for money. easy to use and set up **What do you dislike about Elastic Email?** non-transparent ability to lower the subscription, do not go out of their way to resolve current requests **What problems is Elastic Email solving and how is that benefiting you?** just use it ### 23. The best in world Email Marketing and Lead generation tool :-) **Rating:** 5.0/5.0 stars **Reviewed by:** Anal P. | Analyst - Marketing Analytics , Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Elastic Email?** Elastic email is effortless in use and is one of the easiest tools for Email marketing domain and expertise. Easy to use UI/UX and great deliverability is its USP. I love the fact how easily Elastic email has helped us gain more leads and nurture existing leads with email and nurture campaigns. Love the fact how easy it is to use and operate. **What do you dislike about Elastic Email?** The integrations and analytics of email deliverability can be increased to enhance tracking of the campaigns. It would have been great if there was more integrability with other CRMs and analytics tools to better record details and analytics of these very usefull campaigns. Nothing more than that. Everything else is best. **What problems is Elastic Email solving and how is that benefiting you?** We are using Elastic email to generate leads through email marketing and also nuture our exisiting leads through nurture campaigns. It has increased rate of lead generations and also helped us track more leads and nurture more and given a insane ROI. It's one of the easiest tool to use around. Using it since tqo quarters. ### 24. One stop to send bulk emails at once **Rating:** 4.0/5.0 stars **Reviewed by:** Shreya S. | Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Elastic Email?** One of the best way to send bulk emails under elastic, its very easy to create htmls under elastic and send emails, they can send at one thousands of emails and the software dont even get hang. The customer service is amazing they reply in mins even after the time difference all the executives are helpful and they make sure that your problem is solved in no time. You can add all the lakhs of contact information in them. It also help to track each and every email if its received, not received, number spam, and many more. **What do you dislike about Elastic Email?** For a newbie it will be little difficult to undersatand as their UX is little complex and But once your start using it only daily bases its very easy to use and sometimes the you may face problem in sending emails to the casue of heavy data. **What problems is Elastic Email solving and how is that benefiting you?** Helps me and my team to send bulk promotional and transactional emails on daily bases and helsps to mentain contact data in a category format which is very easy to identify. ### 25. Nice mail list service **Rating:** 4.0/5.0 stars **Reviewed by:** Mario D. | Software developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Elastic Email?** Good service to sending largest mail list. Good price for the smtp service. **What do you dislike about Elastic Email?** The price of a mounth mail list is a little bit expensive. **What problems is Elastic Email solving and how is that benefiting you?** Sending large number of mail for marketing purposes. ### 26. Elastic Email is Great Email Marketing Service **Rating:** 5.0/5.0 stars **Reviewed by:** Md Abdul M. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Elastic Email?** Elastic Email is the best email marketing platform where you can do bulk emailing they have both features like you can use it as Software as a service or even Integration as a service best thing is you can send unlimited emails they just only charge for the contact you are adding in the list no other company provide you this all other companies are charge based on you sent the email to suppose if you are some eCommerce company you know how many customers you have you just have to pay the contacts you can send unlimited emails best platform email marketing. **What do you dislike about Elastic Email?** nothing to dislike in this but looks like pricing is quite high for the contacts you list but its a new concept where you only be charged for contacts, you will have trouble with outlook and Hotmail Delivery (might be fixed with private IPs) **What problems is Elastic Email solving and how is that benefiting you?** We are using for email marketing even though we are using it for a transactional email with email API service, because of its fastest delivery we are using this service & user will get email in Inbox where when we where using other email services it was going on SPAM folder main thing to use this mailing service users should receive mails inbox. ### 27. Effective and reliable email automation tool **Rating:** 4.0/5.0 stars **Reviewed by:** Clarice M. | SEO Content Writer and Content Creator , Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Elastic Email?** Elastic email has made the process of scheduling a automation campaign a lot simpler. It is budget friendly and it enhances sales productivity to a great extent. **What do you dislike about Elastic Email?** Sometimes, the email throughput is slow which leads to additional spending towards buying IPs. **What problems is Elastic Email solving and how is that benefiting you?** As we scedule an automated campaign, it has massively helped us to increase sales and revenues. Elastic email is almost 40% cheaper as compared to other email marketing service providers. ### 28. Affordable email delivery service **Rating:** 4.0/5.0 stars **Reviewed by:** Ajinkya M. | Deputy Manager Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Elastic Email?** Its affordable, does not require constant inbox checking as emails mostly deliver in inbox, decent support. Serves the purpose very well as a email delivery solution. **What do you dislike about Elastic Email?** Seems a bit oldish, new gen tech like amp, gmail annotations, etc docs are missing or incomplete, sluggish sometimes. Also the support response are slow and pretty standard (almost robotic). **What problems is Elastic Email solving and how is that benefiting you?** Its a cost effective solution very well suited for startups or small to medium businesses. Does not require a very tech savy person to use. ### 29. Good affordable email service provider **Rating:** 4.0/5.0 stars **Reviewed by:** Pradeep G. | Digital Marketing Executive - Marketing Tech & Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Elastic Email?** Api implementation is very easy and convenient to use **What do you dislike about Elastic Email?** The dashboard is too slow, and speed improvements are needed **What problems is Elastic Email solving and how is that benefiting you?** Elastic help us to improve the email transactions and promotional email delivery. Speed of the Email delivery is higher as compared with the other services provider in same price segment. ### 30. Best email marketing campaign platform for subscribers, 100% delivery! **Rating:** 5.0/5.0 stars **Reviewed by:** Mubeen R. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2022 **What do you like best about Elastic Email?** 100% email delivery into the inbox to subscribers! Best performance tracking, easy and simple, fast and intelligent customer service, cost-effective price compared with competitors. **What do you dislike about Elastic Email?** The compliance policy is relatively strict and inflexible. Everything operates correctly within spam law. If pricing is reduced further, focus on email list building policy. **Recommendations to others considering Elastic Email:** I have got excellent benefits from email marketing with elastic emails, it's easy to use and offers the best price. **What problems is Elastic Email solving and how is that benefiting you?** If the price decreases, I will buy a large package. No, I have stopped receiving benefits. I will be more productive by using Elastic Email, yes. ### 31. One of the best tools for transactional emails **Rating:** 4.0/5.0 stars **Reviewed by:** Zachary C. | Director & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Elastic Email?** Elastic mail makes handling sub-accounts really clean. This is perfect for us as an agency as each client has their own sub-account with their own credits, reputation, and billing. **What do you dislike about Elastic Email?** More recently a lot of mail bounces due to IP reputation and its not until we try to send the email again this is resolved. **What problems is Elastic Email solving and how is that benefiting you?** Elastic mail handles all of our transactional email sending. ### 32. The most efficient and straightforward method of generating more leads and reaching consumers **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria S. | Associate Media Planner, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2022 **What do you like best about Elastic Email?** Effortlessness in operation. For those who are new to email marketing, Elastic mail is a superb tool to have at your fingertips. even you have few minutes of peace. You may begin sending transactional emails, marketing emails, and more at little cost. If you're looking for one of the top email marketing tools out there, elastic mail has many features that include designs, A/B testing, Lead generation sharing and reporting, a personal IP, and online help if you want to learn fast. A simple technique gives an excess of benefits for no cost. You can use elastic mail to manage almost everything you need. **What do you dislike about Elastic Email?** In rare cases, the mobile device's view of the newsletter does not correspond to the actual appearance of the newsletter once it has been delivered. **Recommendations to others considering Elastic Email:** When it comes to email platforms, we highly suggest Elastic mail. Whether you are innovative, original, and quite well, this would be the system you are looking for. **What problems is Elastic Email solving and how is that benefiting you?** Using Elastic has the advantage of allowing you to always choose a different model for the email that you are publishing, which is really vital for our company. It is critical to keep your buyers and clients alert so that they are constantly seeking something new and innovative. This provides an opportunity to sell and promote your goods and services effectively, which is ultimately the primary goal. ### 33. Elastic Email Best One In Comparison to Other's Email Software **Rating:** 5.0/5.0 stars **Reviewed by:** Anu C. | Hr Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2022 **What do you like best about Elastic Email?** Our company is based on email marketing. Good email marketing software helps to grow our business so someone suggested Mail chimp and elastic email tool for our business. We have checked both software features and ratings. After that our company choosed Elastic Email for lead generation. We found it is good to generate landing pages without coding skills. We can directly work on HTML coding online and set email campaigns according to business proposals. Also have Autoresponder features to gain advantage of emails. **What do you dislike about Elastic Email?** Dedicated ip for sending emails to target multiple countries and schedule email campaigns with responsive templates. We did not get issue updating email content dynamically. **Recommendations to others considering Elastic Email:** Running an email marketing campaign for your business? Use Elastic Email. It's software that can help you grow your company through email marketing. **What problems is Elastic Email solving and how is that benefiting you?** Elastic Email is the best one for Campaign scheduling according to target countries. We can send email with the attachment editor. It provides multiple features of email tracking with Geolocation and Detailed activity tracking for the whole email campaign. We can add custom fields to our landing page and update content easily to generate business customers. Lots of email designer advantages we have found responsive layouts, Social media widgets, dynamic content and much more. ### 34. Best Email Marketing channel **Rating:** 4.0/5.0 stars **Reviewed by:** Shalu B. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2022 **What do you like best about Elastic Email?** An easy, quick, hassel free tool to send emails to multiple contact With easy logging in features, you can get there, create your contacts and send emails. The icing on the cake is the free trail version provided which helps us to try and test the product before paying the actual cost. Not only this the trial version itself allows a user to send 100 emails/day for lifetime, which makes it almost free for someone who has requirement to send 100 or less emails per day. **What do you dislike about Elastic Email?** Not much to be pointed out here but one thing is their support services. If any issue is raised, they usually takes more time to get resolved which can probably be because of the difference in timezone. **Recommendations to others considering Elastic Email:** N/a **What problems is Elastic Email solving and how is that benefiting you?** With a good SMTP server of their own, they provide a very good service. Not only this is a cost effective ( including the IP cost) tool but it also provides detailed user guide for easy navigation within the tool. ### 35. Best email marketing automation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul N. | o, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Elastic Email?** I like the most in this tool is autoresponder, mailing list management & newsletter management etc. I used wordpress theme with this. It's giving more accurate tracking results than others. **What do you dislike about Elastic Email?** I didn't find any disadvantages of this tool. But the support team is replies are late. It could be better if they work on it. Otherwise the overall experience is good. **What problems is Elastic Email solving and how is that benefiting you?** The biggest issue I was face regarding automation, I this problem is solved by elastic email. Mailing list management, tracking, sub-unsub list management is so helpful. So that my business performance increases & it is more beneficial for me. ### 36. Elastic email is one of the nice tool to automate and send email marketing campaings **Rating:** 3.5/5.0 stars **Reviewed by:** Shubham J. | Brand Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Elastic Email?** 1. Good route for transactional communication. 2. Detailed report about the email marketing campaigns. 3. Easy user interface and experience. 4. API integration is easy. **What do you dislike about Elastic Email?** 1. Server down issues. 2. Difficult to do email marketing automations **What problems is Elastic Email solving and how is that benefiting you?** 1. Transactional communication 2. Promotional email marketing campaigns 3. Analysis of the campaigns sent. ### 37. Elasticemail for SMEs **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2022 **What do you like best about Elastic Email?** Bulk contact upload, discounted pricing, easy integration via APIs **What do you dislike about Elastic Email?** Slow, reports are inadequate, too many bugs in API **What problems is Elastic Email solving and how is that benefiting you?** Bulk communication to target audience ### 38. Powerful and Easy to use Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Julian L. | Technical Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Elastic Email?** The HTTP API is very robust, organized, well documented, and easy to use! Its dashboard is also powerful and allows us to integrate easily into our current workflow, and use the platform in no time **What do you dislike about Elastic Email?** The process to purchase a private IP for email delivery is weird, so confusing, and sometimes frustrating **Recommendations to others considering Elastic Email:** For developers and startups, this is an amazing tool to be integrated easily and into your current workflow. **What problems is Elastic Email solving and how is that benefiting you?** We are using as a tool for both Transactional Email and Email Marketing. In both ways, it has been so robust and easy to use! ### 39. Everything You've Come to Expect from an ESP and Nothing More **Rating:** 4.0/5.0 stars **Reviewed by:** Fred S. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Elastic Email?** Clean IP's and nearly flawless deliverability with essential analytics and solid A/B testing procedure. **What do you dislike about Elastic Email?** Lacking in the template department in terms of creativity and prepare to have your content judged by their Mail IP watchdogs. A bit overboard just to maintain deliverability but only if you're a small company. Big companies seem to get a pass based on some of the newsletters I've received. **Recommendations to others considering Elastic Email:** Don't expect fair treatment if you're an affiliate marketer. **What problems is Elastic Email solving and how is that benefiting you?** They'll keep your email marketing on track and a positive aspect of their email security if you're less likely to send those pesky *undefined field* messages they out you as the marketing sales wizard you usually are! ### 40. Elastic Email Customer Review **Rating:** 3.5/5.0 stars **Reviewed by:** Ifran I. | Senior Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2021 **What do you like best about Elastic Email?** The simplicity of the platform for users is the best thing about Elastic Email. **What do you dislike about Elastic Email?** More readymade templates for a wider range of industries would be ideal. **Recommendations to others considering Elastic Email:** One of the best email marketing softwares i have tried. Highly recommended!!! **What problems is Elastic Email solving and how is that benefiting you?** I wanted to have a system that could help me centralize all my email marketing requirements, and Elastic Email is the best software that offered me all plus value for money. ### 41. Elastic Email for corporate marketers **Rating:** 4.5/5.0 stars **Reviewed by:** Rushabh o. | Software Engineer | Cloud Platform Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2021 **What do you like best about Elastic Email?** 1) Excellent support for visualisation. 2)The sending option is really very advanced as compared to zoho emails. 3) The people using this can easily import data in different formats **What do you dislike about Elastic Email?** 1) It took time to learn infact we need to share tutorials to learn. 2) Sometime the UI is confusing. 3) User experience could be improved. 4) Elastic email does not support app (android or ios) to send mails through moblie. **Recommendations to others considering Elastic Email:** 1) This is an excellent tool to use for emailing in corporate and multi-recipients but the UI can be improved in much more better way ! **What problems is Elastic Email solving and how is that benefiting you?** 1) Marketing purpose. 2) Corporate gifting emails. 3) Internal communications. 4) HR emails ### 42. Most Trusted Email SMTP platform **Rating:** 5.0/5.0 stars **Reviewed by:** Mandar P. | Software Tester, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2021 **What do you like best about Elastic Email?** No Commitment, Pay as you need. Very Much affordable pricing structure. Also Private and Dedicated IP option is available. Also has an Inbuilt Drag and Drop email builder for attractive email templates. **What do you dislike about Elastic Email?** Limited location of Private IPs is available. A reputation indicator should be shown in the header to keep it under control **Recommendations to others considering Elastic Email:** Must give a Try if you are in need of an Email solution very attractive pricing. **What problems is Elastic Email solving and how is that benefiting you?** Solved my email delivery problem as most of the email landed on inbox. ### 43. Easy to use and intuitive product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Elastic Email?** We have found it easy to use and a low price point. The free version was also a nice way to test the product before moving to a higher tier. It has all the same bells and whistles as the bigger email service providers but at a fraction of the price. Onboarding was simple and we got going in minutes. **What do you dislike about Elastic Email?** Overall not much but their customer service was a bit slow to respond. I believe they are based in Europe so the time difference could have been the issue there. **What problems is Elastic Email solving and how is that benefiting you?** We needed a low cost ESP for one of our non profit businesses and this did the job. Great deliverability and very affordable. ### 44. Elastic email review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2021 **What do you like best about Elastic Email?** Elastic Email is the best software for email marketing. It helps small as well as big companies to grow their business through email marketing. **What do you dislike about Elastic Email?** Elastic Email is the best software for email marketing, but the price is high. **What problems is Elastic Email solving and how is that benefiting you?** Elastic email helps to get in touch with more and more people through the email marketing software. ### 45. Very easy to use Email Marketing **Rating:** 3.5/5.0 stars **Reviewed by:** mike t. | network administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2021 **What do you like best about Elastic Email?** very easy to set up campaigns, very user friendly. Also easy to upload and manage contacts **What do you dislike about Elastic Email?** pricing is vague. They could be more upfront about the price you will end up paying **What problems is Elastic Email solving and how is that benefiting you?** alot easier to set up mass email campaigns, and actually see stats of each one ### 46. Elastic Email as the best tool for your mass emailing processes. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about Elastic Email?** I like this system because of how complete and robust it can be, once it is implemented in some platform with a business environment, because it maintains a high delivery rate of most email providers to determine certain jobs through these advertising and communication channels, in other aspects, we can mention that it maintains an incredible and generous free plan for beginners in the system, who are still beginning to know their facilities internally, being one of the qualities about this software that most calls my attention in large numbers. **What do you dislike about Elastic Email?** It is important to point out that it presents failures with some integrated companies, in relation to the email belonging to these companies, logically, this can be a gigantic problem, because great part of the registered users to this software, can use these emails in a constant and followed way, giving to know that with the term of not having a stable access to the work with these errors of compatibility, because it is a nefarious and frustrating inconvenience. **Recommendations to others considering Elastic Email:** One of the characteristics that make Elastic Email so important for many users at extraordinary levels, we can mention what is due to the great responsibility that this intelligent system executes, facilitating and exercising strong bonds of collaboration and elevating the levels of business productivity, more than anything when the term of sending emails to a massive degree, is totally relative, because this software is the best thing you could consider, without excluding that in the same way it is adequate for your needs in relation to the marketing that you carry out in your company. **What problems is Elastic Email solving and how is that benefiting you?** We use this software to relate all our operations, which are carried out through emails, whether they are transactional, confirmations of test subscriptions and even those of access information to our platform, since this system is in charge of receiving and giving programmed answers to these orders, in an unlimited period of time, which is perfect for these kinds of high importance works, since they have to do mostly with the operations that each one of the registered clients execute to our digital pages, whether it is a beginner registration, or more advanced verification resources. ### 47. Elastic mail is fairly great for the price **Rating:** 4.0/5.0 stars **Reviewed by:** KANIKA C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about Elastic Email?** Relatively clear to see the interface, major e-mail marketing features in a low cost, mostly professional-searching emails, customer support is fairly responsive, great value. **What do you dislike about Elastic Email?** The email design feature is a touch clunky and buggy, deliverability appears to become pretty low plenty of emails selecting junk e-mail! **Recommendations to others considering Elastic Email:** The pricing of this application is affordable and any new individual can start a trial with this tool for sending the mails. **What problems is Elastic Email solving and how is that benefiting you?** Overall, Elastic Email may lack a few of the level of smoothness and ease-of-utilization of a few of the bigger e-mail marketing providers, however, it certainly comprises for your with its low cost. Overall, we are pretty pleased with Elastic Email but have discovered other sources that provide us greater deliverability. ### 48. 20 years in this business and we've tried all the rest, trust me on this **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2020 **What do you like best about Elastic Email?** Pricing is unbeatable. Onboarding is expert. Documentation is thorough. **What do you dislike about Elastic Email?** Nothing, very rare but true. Nothing, very rare but true. Had to say it twice to pass form validation, doh! **What problems is Elastic Email solving and how is that benefiting you?** High volume emailing and transactional emailing for all websites. ### 49. Ten thousands emails per month with Elastic Email **Rating:** 4.0/5.0 stars **Reviewed by:** Gokul B. | Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2020 **What do you like best about Elastic Email?** The pre-existing newsletter and marketing email templates are time-saving features of Elastic Email. Furthermore, it is also possible to create and design forms and landing pages for effective lead generation practices. **What do you dislike about Elastic Email?** I doubt that it cannot let the user know whether the email is active and working with its domain verification tool. Plus, the user interface is a bit confusing for new users. **What problems is Elastic Email solving and how is that benefiting you?** Since this is a browser-based bulk email marketing application, we find it useful for sending email to hundreds and thousands of email leads during our varieties of marketing and promotional campaigns. ### 50. It's a terrible service! **Rating:** 0.0/5.0 stars **Reviewed by:** Nataliia M. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2020 **What do you like best about Elastic Email?** Nothing. Account set up, support, and service are extremely bad. **What do you dislike about Elastic Email?** Support doesn't notify about any system issues. We had a lot of emails not sent for the two days, and we should track it manually. This issue happens four times for three months. There is no status page to track system availability and issues. The filters by date don't work from time to time. **Recommendations to others considering Elastic Email:** Please, do not choose Elastic if you want a stable service that works. Last year with Elastic was very hard and painful. **What problems is Elastic Email solving and how is that benefiting you?** We have a horrible email service. We will change it in three months. ## Elastic Email Discussions - [Any tips to get better results using Elastic Email with Mautic?](https://www.g2.com/discussions/any-tips-to-get-better-results-using-elastic-email-with-mautic) - 1 comment, 1 upvote - [What is Elastic Email used for?](https://www.g2.com/discussions/what-is-elastic-email-used-for) - 1 comment - [View Elastic Email pricing details and edition comparison](https://www.g2.com/products/elastic-email/reviews?previewmode=true&via=charpstrat§ion=pricing&secure%5Bexpires_at%5D=2026-06-24+11%3A50%3A17+-0500&secure%5Bsession_id%5D=c509ca9c-2d8a-495f-8c33-3269d147e32d&secure%5Btoken%5D=53f19659065d48d8110f6228c57f838e70440db89b96e274e492837c38945704&format=llm_user) ## Elastic Email Integrations - [Cloudways](https://www.g2.com/products/cloudways/reviews) ## Elastic Email Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Notifications **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing **Analytics** - Open Rates - Link Activity - Attachment Activity **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Generative AI** - AI Text Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top Elastic Email Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,443 reviews) - [SparkPost](https://www.g2.com/products/sparkpost/reviews) - 4.0/5.0 (71 reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - 4.3/5.0 (12,667 reviews)