# Cloudways Reviews
**Vendor:** DigitalOcean  
**Category:** [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 1,123
## About Cloudways
Cloudways is a managed web hosting provider that frees businesses from hosting &amp; server management with its two unique managed hosting solutions: Cloudways Flexible &amp; Cloudways Autonomous. Over 100,000 digital agencies, e-commerce businesses, and SMBs trust Cloudways to host their websites across 50+ available data center locations worldwide. Cloudways Flexible combines the core benefits of managed hosting, giving you the unique freedom to choose from 5 top cloud providers and deploy any PHP-based app, including a custom PHP, WordPress, Magento, Laravel, and more. You can also choose server specifications and configure the flexible platform to fit your operational requirements and business processes. With our pay-as-you-go pricing model, you always have the flexibility to pay only for what you need. Cloudways Autonomous in complement &amp; contrast is a hands-off managed WordPress solution with built-in autoscaling. It is built on Kubernetes using Google&#39;s C2 machines with integrated enterprise CDN, database caching, and unlimited PHP workers. This unique yet powerful managed experience takes infrastructure and traffic management completely out of the way so businesses can focus on growth without the technical overhead. Both solutions are backed by Cloudways&#39; exceptional 24/7 free technical support, which offers prompt assistance with an average response time of 90 seconds whenever needed. Join the 100,000+ businesses worldwide who trust Cloudways for their undisrupted online presence &amp; experience the simplicity and power of managed cloud hosting today.



## Cloudways Pros & Cons
**What users like:**

- Users value the **ease of use** of Cloudways, appreciating its intuitive dashboard and straightforward server integration. (145 reviews)
- Users value the **responsive and helpful customer support** of Cloudways, enhancing their overall hosting experience. (113 reviews)
- Users love the **easy setup** of Cloudways, allowing effortless deployment and management, even for beginners. (91 reviews)
- Users commend the **exceptional reliability** of Cloudways, ensuring smooth and fast performance for their websites. (72 reviews)
- Users appreciate the **helpful support team** of Cloudways, aiding in setup and resolving technical issues quickly. (65 reviews)
- Performance Speed (50 reviews)
- 24/7 Support (49 reviews)
- User-Friendly (45 reviews)
- User-Friendly Interface (45 reviews)
- Cloud Services (44 reviews)

**What users dislike:**

- Users find Cloudways to be **expensive** , expressing dissatisfaction with high costs and payment-related issues. (49 reviews)
- Users find the **pricing issues** of Cloudways to be relatively high compared to other hosting providers. (45 reviews)
- Users express frustration over **poor customer support** , highlighting delays, lack of communication, and unresolved issues with payments. (32 reviews)
- Users express frustration over the **lack of built-in email hosting** , requiring additional services and incurring extra costs. (26 reviews)
- Poor User Experience (24 reviews)
- Users find the **learning curve steep** , with an unintuitive dashboard and unfamiliar terminology causing navigation difficulties. (23 reviews)
- High Pricing (19 reviews)
- Complex Usability (18 reviews)
- Users express concerns about **hosting issues** , especially with inadequate email support and limited DNS services. (14 reviews)
- Limited Customization (14 reviews)

## Cloudways Reviews
  ### 1. Best Hosting Support System in the Industry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve E. | Technical Project Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2025

**What do you like best about Cloudways?**

Cloudways has one of the best hosting platforms I’ve worked with. The interface is intuitive, server scaling is simple, and the overall system is very well designed. What really separates Cloudways from everyone else is their tech support and ticket system — fast, smart, and incredibly responsive. Their support team actually understands complex server and WordPress issues and resolves problems quickly. For agencies and businesses managing multiple websites, Cloudways makes hosting far less stressful.

**What do you dislike about Cloudways?**

Cloudways has been an excellent hosting platform for our agency. The UI is clean, intuitive, and makes server management and scaling straightforward. Their support and ticketing system is honestly one of the fastest and smartest I’ve experienced in hosting — quick responses, knowledgeable technicians, and real problem-solving.

We currently run on DigitalOcean through Cloudways and have had a strong overall experience. My only wish is that Cloudways offered more enterprise-grade compliance infrastructure options, such as SOC 2 aligned server environments, for agencies and healthcare-related projects that require stricter compliance standards. If they expand further into compliance-focused hosting, they would be nearly impossible to beat.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways offers a user-friendly and efficient way to deploy servers, scale resources, and manage CPU usage while providing a dedicated cloud instance.

  ### 2. The Best Hosting Service I've Ever Used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron P. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Cloudways?**

Honestly, the best thing about Cloudways is their support. There is always someone that can solve your problems. On top of that they seem to always be keeping up with technological innovation on the platform making it both easier to use and preventing redundancy of service. Just today a new message came through about js.node which for those that understand it, means they are taking both AI and development seriously for their users. 

**What do you dislike about Cloudways?**

I can't say that there's anything I don't like or that could be improved as such. Now that I've been with them so long, the whole process of wrking on the platform is seemless.

**What problems is Cloudways solving and how is that benefiting you?**

There are many problems they're solving such as automatic backups, minimal site down-time, multiple website applications and additional add-on services like email and CDN's. The user interface is easy too, so that it's never a problem to keep track of all my websites and how they are running. They take a lot of the worry away from hosting and operating websites.

  ### 3. Great ever since I started to use it in 2019 but prices creeping up so much

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anshul N. | Technical Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2024

**What do you like best about Cloudways?**

The new interface  is great and it has AI integrated for the autonomous scalability and AI solutions for getting stuff fixed. You can now basically pay like 100$ a month for Wordpress or Woo service with all in one solution with automatic scaling and stuff built right with AI and Kubernetes. You have new site manager portal for your Wordpress stuff and is a one stop management software for all your Wordpress sites. There is a free basic plan too if you wonder. Also if you are just starting Astra Pro is first for a year and you can integrate with Cloudflare services right from the portal which is just excellent. I think they have come so far with this product.

**What do you dislike about Cloudways?**

I will say, they need to bring back some of their old tech support people and for the autonomous management stuff the price should not be 100$ for month, it should be around 45-50$. They are basically making it more AI friendly and cutting of their staff and making more profit and not forwarding those incentives to the end users.

**What problems is Cloudways solving and how is that benefiting you?**

You do not require Cpanel, and you can easily find credentials to go to Filezilla and manage the directories. You can easily scale and the DB is stored for long.

  ### 4. Reliable performance backed by great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lindsey M. | Marketing Director, Machinery, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2020

**What do you like best about Cloudways?**

Cloudways still has the best support team of any hosting company I have worked with! Anytime we have an issue (which is very rare) I am able to quickly connect with a member of their team and they are always able to help me resolve it.  It looks like they have also rolled out a lot of new features but we are still quite happy with the setup we have now and have not looked to make any changes. 

**What do you dislike about Cloudways?**

Previously I expressed some concern with how Cloudways was rolling out new features. When Cloudflare was first offered as an add-on we ran into some issues and had trouble getting support from either Cloudways or Cloudflare. But we have had no issues since that time and I imagine the support protocols are well ironed out now.  Cloudways has always had a fantastic support team and I am definitely still a very happy customer.

**Recommendations to others considering Cloudways:**

We enjoy having a company who really understands how to optimize a server environment for our website platform, and the Cloudways support team is top notch.

**What problems is Cloudways solving and how is that benefiting you?**

Our server has been hosted with Cloudways for several years but was managed by a 3rd party development agency until very recently.  We created our own Cloudways account and transferred the server from the agency's account to ours. The transition was unbelievably quick and easy.  The billing now comes directly to us and we can still grant access to our 3rd party development partners as needed.

**Official Response from Marium  Idrees:**

> Hello Lindsey! Thank you for bringing your concern to our attention. We take feedback seriously. 
Rest assured, we escalated your feedback to our product team for thorough review. Your insights are invaluable as we strive to enhance our services and user experience. We will explore potential solutions to address this issue responsibly and effectively. 

Your patience and understanding are greatly appreciated as we work towards a resolution. 

If you have any further questions or suggestions, please do not hesitate to let us know. We are committed to ensuring your satisfaction with Cloudways.

  ### 5. Solid fast hosting that would benefit from more modern tech and energy approaches.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Gavin W. | Head of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2023

**What do you like best about Cloudways?**

Our setup worked well but the UI updates have been good, helping manage the site, backups, staging, access, and file structure.

**What do you dislike about Cloudways?**

I would like for Cloudways to not just offset emissions but more explicitly engage with good energy management and the energy transition while maintaining performance. I note that Krystal have gone B-Corp and reporting power usage effectiveness. Mythic Beasts are also high performance and have been verified as a green hosting provider.

On a technical level, beyond just raw speed, I would like surface more modern encryption options for certificates and connections. Also, I am eager to see IPv6 support offered by Cloudways.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways helps us by providing web hosting for our sites. It takes care of WordPress hosting, caching, PHP versions, and SQL database. Having them all setup and managed together is really convenient. I also trust that they are running securely.

  ### 6. Fast, Intuitive Dashboard for Managing Multiple Servers Efficiently

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vikas S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Cloudways?**

Cloudways has been helping me run my blog related to automobile industry since January 2026. It’s fast, easy to use dashboard, renders the images optimally within milliseconds. 

I have been using Digital Ocean basic server, but surely upgrade to a more powerful server in the future, as the size of the blog grows over time. It’s really amazing to see all the prominent web servers in one dashboard - AWS, Google Cloud, Vultr, Linode, along with Digital Ocean. 

The dashboard is so intuitive that the users literally don’t have to make the unnecessary switches to manage multiple websites and servers.

**What do you dislike about Cloudways?**

When I first heard about Cloudways, I thought of purchasing the domain name along with hosting, but then I found out that Cloudways doesn’t provide domain services. Later, I was in need for the root access of the server, and during talking with the support executive, they told me due to their policies, they cannot share the root access. Rest, it’s been a great experience with their service.

**What problems is Cloudways solving and how is that benefiting you?**

It’s been solving the challenge of efficiently managing my automobile blog along with its staging server. I constantly work on changing little design every time, so staging manager helps me see those live changes without hurting the UI/UX of the original site.

  ### 7. A wonderful tool for web hosting pros

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharon S. | Website Developer, E-Commerce Specialist , Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about Cloudways?**

 I have been using DigitalOcean directly for over 6 years. After DO acquired CW, my customer success officer at DO recommended, based on how I use DO, that I should use CW. I gave it a try, and after a few months of good experience and excellent service and help from the CW staff, I can say: I thoroughly recommend CW! 

**What do you dislike about Cloudways?**

One thing is the costs: i have ~100 applications. buying pro manager and security for all of them will be 3000 USD. i am hoping they introduce some "agency plan" to give them for lower prices (lower, lower) then the ones they have today.

**What problems is Cloudways solving and how is that benefiting you?**

Mainly getting the servers optimized without me having to do it, and having support and a technical team behind me, so not all pressure and responsibility falls on my shoulders.

  ### 8. Effortless Scaling and 24/7 Support for Small & Big Business Hosting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rahul  K. | Financial Advisor, Financial Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2026

**What do you like best about Cloudways?**

I've been using Cloudways since October 2025, and been effectively managing my business with its DigitalOcean server. I like its ability to provide basic servers for small businesses. Later, they can switch to premium level servers by using its efficient scaling feature, without any interruptions.

Moreover, 2nd best thing is the support. I literally had to contact them multiple times regarding some technical challenges that I faced. They're available 24/7.  The dashboard is easy to use, even a person with no experience can understand it very well. It's not complex at all.

Additionally, you get to manage five different types of hosting servers - Digital Ocean, Vultr, Linode, AWS, and Google Cloud. 

I use basic server of DigitalOcean, as WordPress-based, because it's affordable for my business. I'll surely switch to premium level servers in the future.

**What do you dislike about Cloudways?**

I didn't really notice any downsides so far. It's been going smooth.

**What problems is Cloudways solving and how is that benefiting you?**

It's been effectively running my business website without any delays in the loading. I can seamlessly access the URLs anytime without any interruptions.

  ### 9. Cloud hosting with capabilities and great user experience. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** G A Q. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2023

**What do you like best about Cloudways?**

Cloudways improved significantly in last one year 1. NGINX-based hosting 2. Cloudways Copilot, helpful in security monitoring and issue fixing. 3. More developer tools - Git deployment, SSH keys, cron jobs and Laravel 12 roadmap. and cleaner UI/UX.

**What do you dislike about Cloudways?**

Need pricing transparency and native email solution.

**What problems is Cloudways solving and how is that benefiting you?**

The complexity of managing cloud hosting: Cloudways provides a user-friendly interface and a variety of tools and features to make it easy for users to manage their hosting and applications. This eliminates the need for users to have extensive technical knowledge or experience in cloud hosting. Also, multiple cloud hosting options, including Amazon Web Services, Google Cloud Platform, and DigitalOcean under one roof.

  ### 10. Cloudways: Exceptional Support, Rock-Solid Security, and Reliable Uptime

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2026

**What do you like best about Cloudways?**

Customer Support Excellence  
The support team truly goes the extra mile. Every interaction has been helpful, prompt, and reassuring, making me feel valued as a customer.

Data Security & Trust  
I feel confident that my data is safe. The platform provides strong security assurances that give peace of mind.

Reliability of Website Uptime  
I have never faced downtime issues. The uptime guarantee has proven to be completely reliable.

Hosting Speed & Performance  
The hosting speed is consistently fast, ensuring smooth website performance without interruptions.

Guarantee of Reliability  
Cloudways delivers on its promises. The platform’s reliability has been flawless in my experience.

Security Assurance  
With robust measures in place, I trust Cloudways to safeguard my website and data at all times.

**What do you dislike about Cloudways?**

As an Indian customer, I find the monthly plans relatively expensive. However, I understand that for customers in developed nations, this pricing is quite reasonable given the level of service and reliability offered.

**What problems is Cloudways solving and how is that benefiting you?**

Ease of Use (PAAS Platform)  
Even as a user who isn’t highly technical, I find Cloudways very easy to use. Deploying WordPress is straightforward, and managing the platform feels intuitive.

WordPress Speed  
WordPress websites run amazingly fast on Cloudways, which makes a huge difference in user experience and SEO.

Compared to competitors like Hostinger and HostGator, the performance and reliability justify the cost.

  ### 11. Seamless Hosting with Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** James C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Cloudways?**

I use Cloudways to host my website. They create a seamless caretaking place, keeping it secure and hosting my website effectively. What I like about Cloudways is that I never really need to contact them; everything's taken care of seamlessly. Their availability is great when I do have issues, and they've been very available and quick to solve any problems I encounter. I feel like the cost for this level of service is well worth it. It feels like I'm being hosted invisibly as if they aren't actually there, and I really like that because it's all about me and my website.

**What do you dislike about Cloudways?**

Hosting a website is complicated, and I'm not always clear about whether something is vulnerable on the site or not. The initial setup was somewhat difficult, especially transferring the administration from the website creators to myself as the main administrator, which took some effort.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways creates a seamless caretaking place for my website, keeping it secure and providing support when needed.

  ### 12. Backups failed when it mattered, support made it worse

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Cloudways?**

The platform itself is easy to use and server setup is straightforward. When things are working normally, performance is solid. That's what drew me in — simple managed hosting with reliable backups. Unfortunately, when something actually goes wrong, the backup system and support fall apart completely.

**What do you dislike about Cloudways?**

Their backup restore system completely failed when I needed it most. A plugin broke my site on April 14, and despite having a manual backup and hourly backups enabled, the restore would not work. I spent 12+ hours with their engineers who kept telling me they were working on a migration — which was not true. Nothing was happening.

After half a day of false updates, I had to come up with the fix myself: spin up a brand new server and have them manually apply the backup. Now I'm paying double server and double Cloudflare costs because their platform couldn't do a basic restore.

I submitted a compensation ticket. Five days later, no response. They viewed it, silently downgraded my priority from high to normal, and went quiet. The support experience was honestly worse than the technical failure.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways is supposed to solve the complexity of managing cloud servers so you can focus on your business. And on a normal day, it does that. But the moment something breaks, you're on your own. Their backup system — the one feature that's supposed to protect you — failed completely, and their support made it worse by wasting 12 hours of my time with false updates. I'm now actively looking at other hosting providers.

  ### 13. Affordable Hosting with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shawn C. | Founder/CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Cloudways?**

I really like Cloudways for its great customer service and support. They are really good at helping me troubleshoot my technical problems much easier than the competition. Their cloud-based support was especially helpful when I had malware on my sites. They were able to help me troubleshoot it, delete the malware, and, in the worst-case scenario, they even helped me back up and restore my websites, which helped a lot. They are pretty quick to respond and very easy to work with. Also, the support really helped during the initial setup, which was a bit technical.

**What do you dislike about Cloudways?**

Maybe some of the interface can be a little confusing. And maybe make the steps on how to connect the domain names to the hosting simpler. Or use AI for that? A more of a step-by-step process or prompts would really help.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways provides ease of use and fast website speeds. Their great customer service helps troubleshoot technical issues efficiently, including malware removal and site backup restoration.

  ### 14. exceptional Performance and a Support Team That Actually Solves Problems

**Rating:** 5.0/5.0 stars

**Reviewed by:** SAID B. | Digital Marketing Specialist, Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2026

**What do you like best about Cloudways?**

As a Digital Marketing Specialist, I manage multiple campaigns and high-traffic sites, so server reliability is non-negotiable for me. What I love most about Cloudways is the balance between power and simplicity. It gives me the granular control of a VPS without the headache of command-line management.

However, the standout feature is undoubtedly the support team. In this industry, 'support' often means reading a script, but the Cloudways team consists of actual engineers. I recently faced a tricky technical hurdle regarding a specific WordPress theme upload and database configuration that was stalling a project. Their support team didn't just send me a link to a generic article; they dove into the issue and guided me through a fix quickly. That level of technical expertise saves me hours of downtime.

**What do you dislike about Cloudways?**

Honestly, there isn't much to complain about. If I had to pick one thing, the email add-on pricing could be slightly more competitive, but given the quality of the hosting infrastructure, it's a minor trade-off I'm willing to make.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways solves the issue of scalability and speed for our marketing assets. We need our landing pages to load instantly to keep conversion rates high, and the caching stack Cloudways provides (Varnish, Redis) makes our WordPress sites fly. It allows me to focus on marketing strategies and content creation rather than worrying about server maintenance or uptime issues.

  ### 15. Cloudways Review – The Best Managed Cloud Hosting for Speed & Scalability

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christian E. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2025

**What do you like best about Cloudways?**

Cloudways affiliate program is actually amazing! You want to be an affiliate for them. I had affiliates from other servers but the help and the service is the best to help make your sales easier. 

**What do you dislike about Cloudways?**

Not at this moment. Everything is great to begin with. 

**What problems is Cloudways solving and how is that benefiting you?**

Simplified Multi-Client Hosting Management
🔹 Instead of juggling multiple hosting providers, cPanels, or custom server setups, Cloudways provides a centralized dashboard to manage all client servers efficiently.
🔹 One-click staging & cloning makes it easier to test and deploy changes across different client sites.

  ### 16. The best Cheap hosting for Startups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Cloudways?**

Cloudways has launched Cloudways copilot to manage the managed hosting more easily, its now much more easy to manage the servers in cloudways. Also we can get AI Insights so that we know how the servers are performing.

**What do you dislike about Cloudways?**

It needs to build more AI Functions for its users which can automatically setup a server with just a single prompt, like "Create a server with 8GB RAM and 100 GB Storage for wordpress website hosting" and that's it with just a single prompt a server is created, if cloudways can improve AI Features it will be superb.

**What problems is Cloudways solving and how is that benefiting you?**

It solves the problem of managing different websites in different places. Using cloudways we can handle all the websites/apps in one place hassle-free at a low cost.

  ### 17. Reliable No-hassle hosting at a price that can't be beat

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steven L. | Internet Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2021

**What do you like best about Cloudways?**

Cloudways continues to grow and improve, with the addition of lightning stack they set the bat for what great hosting looks like

**What do you dislike about Cloudways?**

Support could use some help, response times are slow and 3rd party integrations are not well supported

**What problems is Cloudways solving and how is that benefiting you?**

Reliability was an issue on my last hosting and speed was sub par even with a well known hosting provider. Since moving to Cloudways my site load times have improved so much that we a re converting more customers as a result

  ### 18. Great services from a beginners to an expert stage.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about Cloudways?**

New integrations and discounts with external companies.

**What do you dislike about Cloudways?**

Over the last year I have had some issues with my sites using their wordpress plugin manager with automatic safe updates. I left this running on my sites for a month, but within the month it had caused some issues on some of the sites. with one site blocking me from logging in to my application and on another site it caused damages that took me almost a month to resolve both with their support but in the end i had to fix the issue myself as the wp manager had uninstalled plugins without my or their knowledge. Also in the last 6 months all of my site speeds have been so slow compared to how they had been in previous years. There are also now other competitors around such as xcloud that offer more for half the price. 

**What problems is Cloudways solving and how is that benefiting you?**

It offers more than most web hosting plans compared to other sites while providing more benefits like security, object caching and backups. I was originally using Godaddy, but would experience a different issue every week. Cloudways has made hosting websites super easy and reliable.

  ### 19. Support quality has declined and performance feels slower

**Rating:** 3.0/5.0 stars

**Reviewed by:** Emrah L. | Wordpress Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2023

**What do you like best about Cloudways?**

The platform is still easy to use and server setup is straightforward. I also like the clean interface and overall management tools.

**What do you dislike about Cloudways?**

The quality of the support is not as good as it used to be, and websites do not feel as fast anymore. Quality from support can be inconsistent, and overall performance feels less optimized compared to before.

**What problems is Cloudways solving and how is that benefiting you?**

hosting my websites, securely in a great serverhosting my websites, securely in a great server.

  ### 20. World-Class Technology and Support That Exceeds Expectations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lee S. | Founder - WordPressGurus.co.za, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Cloudways?**

The technology Cloudways provides to customers is best in class in my opinion. 

Their customer support is world class, always committed to solving issues quickly, they take ownership of a problem, to such an extent that you feel like you're on the same team !

And the constant, well-designed and intuitive improvements and additions to their product suite is more than enough for almost every client to never want to leave ever again :) 

The value to developers and technologist's is simply that you can rely on both the Cloudways technology and Support team, and not waste time endlessly with performance or debugging issues - they do the heavy-lifting for you, and you get to over-deliver to your happy clients, with ease.

I've hosted well over 15 different sites with CloudWays in the last 10 years and I wouldn't dream of migrating elsewhere :)

**What do you dislike about Cloudways?**

To be the market leader, you have to provide the best technology and expertise - which simply adds up to a premium price structure that can deter some smaller customers. 

It would be nice to pay a local price for local hosting at AWS Cape Town, and not have US Dollar as the only currency as it surely adds to the administrative and transactional cost that inevitably is passed down to the consumer. 

This however is a opinion that lacks a complete view of how the pricing is formulated - so it's entirely possible that there actually isn't room for cutting costs to suit the local pocket.

**What problems is Cloudways solving and how is that benefiting you?**

I can add hosting a s single line item in a cost estimate and confidently state that it's great value for money. It's super easy to demonstrate the benefits to new customer too, and that's due to the significant effort behind customer support and enablement :)

  ### 21. Quick Deployments and Helpful Online Guides

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nikolaos K. | Frontend Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Cloudways?**

The quick deployments and the amount of online guides

**What do you dislike about Cloudways?**

I haven't used it enough to have things I dislike to be honest. I would of course always like it to be cheaper.

**What problems is Cloudways solving and how is that benefiting you?**

I am usually a hands on developer, that used to spin up EC2 servers and configure every little bit for a simple wordpress site. Now can I create one with a few clicks, and is secure with relatively good performance even on the lowest tier, so I can carry on with my client's website build.

  ### 22. Pros, Cons, and Real User Experiences

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michał K. | Founder and Digital Craftsman, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about Cloudways?**

Cloudways has become even better after the acquisition by DigitalOcean, it now features a lightning stack, which is faster nginx only Server Setup. There are also other great new features like auto scaling.

**What do you dislike about Cloudways?**

I would work to make the UI faster, clicking around is slower than my custom nginx control center.

**What problems is Cloudways solving and how is that benefiting you?**

loudways offers a scalable cloud hosting environment, allowing us to easily adjust our server resources based on your website's needs. Whether you experience sudden traffic spikes or anticipate steady growth, you can quickly upgrade or downgrade server resources as required. This flexibility ensures that your website performs optimally without any downtime or performance issues.

  ### 23. Reliable Hosting with Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matt H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Cloudways?**

I use Cloudways for hosting, plugin updates, security, and website migrations. I find the UI to be great, and I really appreciate the help from their support team. The performance of the servers is good, providing reliable hosting with premium, experienced support. The initial setup was super easy, and I believe it's a more advanced hosting provider compared to others like Flywheel.

**What do you dislike about Cloudways?**

I think a dashboard would be good for all sites/servers that shows the health of those servers, so we can see everything top level without having to click into individual servers. Breaking down the issues with less jargon as sometimes we just get screenshots of a big log of issues and we don't really know what that means.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways provides reliable hosting with premium support and offers better servers and performance compared to our previous provider.

  ### 24. Cloudways Makes WordPress Management Simple, Secure, and Stable

**Rating:** 5.0/5.0 stars

**Reviewed by:** vinoth p. | Senior Full stack developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Cloudways?**

What I like best about Cloudways is how it simplifies WordPress management while still covering the essentials — strong security, a built-in cache system, straightforward domain management, and easy SSL setup. It saves time and keeps things stable without overcomplicating day-to-day work.

**What do you dislike about Cloudways?**

One limitation is domain management. It’s not straightforward to manage multiple subdomains under the same main domain pointing to different folders, which can be restrictive for certain setups.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways solves the complexity of managing infrastructure while running multiple WordPress sites. It makes it easy to manage several sites in one place, scale servers up or down during traffic spikes, quickly create new servers, clone existing setups, and rely on built-in security. That flexibility saves time and reduces risk when traffic or requirements change.

  ### 25. Best hosting experience so far

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ankush D. | Internationally Certified Yoga Instructor, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Cloudways?**

Cloudways offers a solid balance between control and simplicity. The dashboard is user-friendly, features are well organized, and customer support has always been responsive whenever I needed help.

**What do you dislike about Cloudways?**

Same as before. Great hosting experience so far, but the pricing could be more competitive. Hopefully there’s some room to reduce costs in the future.

**What problems is Cloudways solving and how is that benefiting you?**

Bringing the power to use cloud servers to not-so-technical people.

  ### 26. Fast e-commerce website that but server upgrades have a sharp price increase. Customer Service is fast in responding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marc  P. | Remote Access Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about Cloudways?**

They added some nice security features; however, it's not cheap. 

**What do you dislike about Cloudways?**

It seemed to me that it's gotten more expensive over time. I wish the price were more stable. 

**What problems is Cloudways solving and how is that benefiting you?**

We needed a platform to run 2 e-commerce platforms. The problem was always speed. They are doing a good job including CDN and all the different caching to make the sites run smooth

  ### 27. Outstanding Hosting with Top-Notch Support and User-Friendly Dashboard

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriel M. | Freelance Web Developer, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2026

**What do you like best about Cloudways?**

I have been managing my font-based website on Cloudways - getfreefonts.site. It's been amazing. I have been working as a freelancer web developer since 2017 and I find Cloudways one of the best hosting sites on the internet. 

It has excellent customer support, easy to use dashboard, you can straightforwardly integrate and manage your applications with its compact dashboard.

**What do you dislike about Cloudways?**

It doesn't provide domain names. I think they could scale their business more if they could do that, as they already got a massive user base.

**What problems is Cloudways solving and how is that benefiting you?**

It solves the problem of effectively manage multiple applications at once. Moreover, customers get to manage 5 different types of hosting platforms - DigitalOcean, VULTR, Linode, AWS, and Google Cloud. All of this in just one dashboard. It's super impressive.

  ### 28. Easy access to server settings for developers, now with AI support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gianluca C. | Co Founder &amp; Ecommerce Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2023

**What do you like best about Cloudways?**

Now with AI it's even easier to get things done, especially when it comes to manage resources with the Cloudways MCP server.

**What do you dislike about Cloudways?**

Some deployment facilities could be implemented, both for backend and frontend applications, meaning especially automatic build on repo push.

**What problems is Cloudways solving and how is that benefiting you?**

Quickly deploying development and production environtments without the hassle of managing a VPS from scratch.

  ### 29. Good to use cloudways server for hosting website

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sirajuddin H. | Sr Web developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2025

**What do you like best about Cloudways?**

Very ease to user to manage the dashboard, adding the application CMS like wordpress and other's.
several ways you can interact with your application. 

**What do you dislike about Cloudways?**

Nothing to say, ready they are improved.

**What problems is Cloudways solving and how is that benefiting you?**

one time my server was down beacuse of payment issue with card expire on that time they help to make webistes live

  ### 30. Rock-Solid Reliability with 24/7 Support and Easy Deployment

**Rating:** 4.5/5.0 stars

**Reviewed by:** purushothaman s. | Cloud Delivery and Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2026

**What do you like best about Cloudways?**

I’ve had 24/7 support, no downtime throughout 8 years of usage, and an easy deployment experience.
Cheper than any other managed service platform, frequent updates.
Easy to integrate any features in our application.

**What do you dislike about Cloudways?**

sometimes i dont recieve any login OTP via mail for many accounts.

**What problems is Cloudways solving and how is that benefiting you?**

I use to work with many platform with raw servers and other features to combine for single deployment, When i came to know about this managed service platform loved it very much, Great to work with cloudways for all our application

  ### 31. CW should be the standard

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hassan حسَّان A. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Cloudways?**

you make complicated admin panels easy to understand. i honestly do not know why AWS does this.

**What do you dislike about Cloudways?**

having more edge nods around the world.. you are too far away from the uae... site sometimes loads a bit on the slow side.

**What problems is Cloudways solving and how is that benefiting you?**

i find AWS too complicated for simple usecases. CW solves that.

  ### 32. Effective Hosting Solution with Integration Perks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ndamu T. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about Cloudways?**

I like Cloudways for its integration with DigitalOcean, which I use every single day. Having both in the same place is quite nice. It has made it easier for me to sort of manage my APIs and others because it sort of combines everything over a single platform. The initial setup was overall simple, especially for someone like me who was not really tech savvy, but now I am.

**What do you dislike about Cloudways?**

There aren't many tutorials on Cloudways, making it kind of difficult for me as a beginner, despite having some experience. Setting up other things was sort of difficult or something like that, and it's a little bit hard to learn.

**What problems is Cloudways solving and how is that benefiting you?**

I use Cloudways to host my VPS for the car dashboard or API. It makes managing my APIs easier by combining everything over a single interface.

  ### 33. Seamless Hosting with Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew B.

**Reviewed Date:** January 19, 2026

**What do you like best about Cloudways?**

I use Cloudways for web hosting, and I find its seamless architecture really makes hosting simple. The ability to have regular backups simplifies restoring sites when needed. The varnish cache feature, which I can switch on and off, is very helpful for speed and scalability. The support team is incredibly helpful, especially when we needed to update security headers; they were quick to assist. The features are easy to switch on and off, which adds to the seamless experience. I also appreciate how straightforward and easy to understand Cloudways is, and the initial setup was very straightforward and easy.

**What do you dislike about Cloudways?**

I'm not sure if I've missed this, but it would be great if there could be an option where you can have a staging site that is a replica of the live site. Developers can make changes on the staging and then push them to the live when they are ready.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways provides seamless architecture for hosting sites, making regular backups simple. Its support team is incredibly helpful, aiding in security updates. Varnish cache helps us host websites at speed and scale. It's fairly simple and straightforward to understand.

  ### 34. Smooth Transition, Exceptional Usability

**Rating:** 5.0/5.0 stars

**Reviewed by:** RD W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Cloudways?**

I use Cloudways to host my WordPress sites, and I really appreciate its speed and reliability. The flexible pricing is a big plus for me because it's affordable and scalable. I also find the easy dashboard navigation very helpful since I can get to the page I want in just a few steps. The initial setup was very easy, which added to my positive experience with Cloudways. Overall, I value Cloudways for its pricing, ease of use, and reliability.

**What do you dislike about Cloudways?**

None for now. Maybe in near future

**What problems is Cloudways solving and how is that benefiting you?**

I use Cloudways for hosting my WordPress sites, solving speed and reliability issues with affordable, scalable pricing and easy dashboard navigation.

  ### 35. Intuitive UI, Strong Performance, and Great-Value Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Cloudways?**

The user interface is intuitive and powerful enough without relying on root access to the server. The servers are performing well, and the customer support at the price point is very good. Pricing is very good, and the integrations are high quality (no unreliable apps/addons like on some providers)

**What do you dislike about Cloudways?**

The clarity on pricing could be a little better around the server types (basic/general purpose/CPU optimised). So that the user understands the scale and type of server they need. The support team did however provide this detail when asked - amount of memory recommended for x number of visits and server type.

**What problems is Cloudways solving and how is that benefiting you?**

Reliable support and servers unlike our current provider, meaning less time spent chasing people.

  ### 36. Peace of mind WooCommerce Cloud Hosting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2023

**What do you like best about Cloudways?**

I like the new dashboard experience and the website manager. 

**What do you dislike about Cloudways?**

Should provide custom support based on the requirements. Especially when it comes to woocommerce hosting, sites can vary based on their business needs. So the support team should looking to more metrics to decide which hosting plan will work based on their individual needs. That would help improve hosting selection. Also downgrading a server should be easier as upgrading one.

**What problems is Cloudways solving and how is that benefiting you?**

I wanted a reliable and a fast host for my WooCommerce store. That's what Cloudways is solving.

  ### 37. Probably the best uptime & performance in its category

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2023

**What do you like best about Cloudways?**

The new server cloning feature has saved me so much time when spinning up staging sites. I also like that the dashboard finally shows real-time resource usage at a glance.

**What do you dislike about Cloudways?**

The billing section is still confusing and I never know what I'll be charged until the invoice lands. Onboarding could also use a proper step-by-step guide for first-time users.

**What problems is Cloudways solving and how is that benefiting you?**

I've used Cloudways both for work and for my own projects. We made the switch after experiencing constant performance issues with our old hosting service. It has its ups and downs, but Cloudways has definitely been a level above the others for us. Thanks to it, we've reduced our load times, and don't lose visitors to performance issues that much any more.

  ### 38. Fast hosting and great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abd E. | Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2022

**What do you like best about Cloudways?**

Frankly, without courtesy and introductions, Cloudways is the best hosting in terms of speed, security, ease of use, as well as the features it provides such as Cloudflare service, as well as additional components for speed and caching, and we do not forget also support at the level that solves all problems in a short time in addition to free migration and cloning It also provides you with  Also a staging site and many other services and great benefits

**What do you dislike about Cloudways?**

Everything is good, frankly, there is not even a defect for me, as it provides all I need in terms of speed, protection, additional components, and very wonderful support, so I say it frankly and I am responsible for my words. There is no defect that worries Cloudways.

**What problems is Cloudways solving and how is that benefiting you?**

Sometimes I encounter problems on my site and I am the cause of the problem because I do not know. I contact support and the problem is resolved immediately.

  ### 39. Fast and Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Irfan C. | Freelancer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2024

**What do you like best about Cloudways?**

I have used Cloudways on several occasions for both personal and business projects; it has always had a responsive dashboard and reliable service.

**What do you dislike about Cloudways?**

billing interface could be better sometimes you need search a lot what you looking for 

**What problems is Cloudways solving and how is that benefiting you?**

Easy of setup, fast and reliability

  ### 40. The experience was very good with Cloudways. My application was launched swiftly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhimanyu M. | Ecommerce Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2024

**What do you like best about Cloudways?**

Launching applications have become faster

**What do you dislike about Cloudways?**

This has not been fixed unfortunately. I had to install cloudfar turnstile. Cloudways has to do something about this. 

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways is solving the problem of deploying your application in minutes instead of Days. Everything is clearly transaparent

  ### 41. Cloudways Delivers Speed, Flexibility, and Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew V. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about Cloudways?**

I originally signed up cause I didn't want to commit to a host for 2-3 years.  I was also looking for something a step above shared hosting.  Now that Ive been with Cloudways for a few years I not only love the speed my website has gained but the service has been amazing. They're always very helpful when I have problems. Its also been so much easier than most shared hosting when I want to set up a new Wordpress install.

**What do you dislike about Cloudways?**

I have a small business and Cloudways beyond meets my needs.  So I cant really say I have anything I dont like.

**What problems is Cloudways solving and how is that benefiting you?**

When I first came to Cloudways, I had only ever used shared hosting and most of the services I had used, that were highly recommended by wordpress, had gotten slow and the service was lacking.  My site runs so much faster now.

  ### 42. Easy to Use Compared to Other Cloud Providers

**Rating:** 4.5/5.0 stars

**Reviewed by:** James B. | Sr. Manager Web Development , Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Cloudways?**

its easy to use compared to other cloud providers

**What do you dislike about Cloudways?**

The pricing could be better as it is a bit costly.

**What problems is Cloudways solving and how is that benefiting you?**

The vertical scaling part is something that is a benefit as we can immediately scale the applications to meet demand.

  ### 43. Empowers Agencies with Stellar Performance and Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jada B.

**Reviewed Date:** January 16, 2026

**What do you like best about Cloudways?**

I like that the interface is clear and easy to understand. The support team is very knowledgeable and keen to help, providing context when needed. It's great that we can host many sites on shared servers, maintaining high performance across all of them. I also appreciate the strong security features and scanning capabilities.

**What do you dislike about Cloudways?**

It would be great to understand and get more context on plugins used across sites and how much resources they're each using in a visual way so this can be clearly communicated to clients. This is often something we have to enquire about directly via our Premium Support.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways helps our agency by hosting and maintaining client websites efficiently. It allows us to promptly handle site downtime, manage server resources, and host development sites for clients. The Premium Support is valuable for investigating issues quickly.

  ### 44. Great WordPress hosting, great value, great support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tie L.

**Reviewed Date:** December 22, 2025

**What do you like best about Cloudways?**

I love how easy it is to use Cloudways and the great support they provide. It really simplifies managing the entire process for me, from spinning up a new server, deploying new applications, and managing SSL to handling backups. As an agency, we get a lot of value from Cloudways, and everything we've used works well with no issues. The better user interface, more features for managing servers and application deployments, and improved support compared to what we had before make a big difference. The initial setup was very easy since we used their provided migration plugin, which made migrating all sites fast and easy.

**What do you dislike about Cloudways?**

We haven't had any issues with Cloudways features and support is great.

**What problems is Cloudways solving and how is that benefiting you?**

I use Cloudways to easily manage hosting tasks like spinning up servers and deploying apps. It offers a better interface, more features for management, and excellent support, adding great value for my agency.

  ### 45. Easy-to-Use Dashboard with Brilliant 24/7 Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ganesh R. | Founder, Education Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2026

**What do you like best about Cloudways?**

It's been helping our business since 2022 in effectively managing my websites. Recently, we have started new business which focuses on developing skills of students and professionals - asktest.online, and it's hosted on Cloudways. It has easy to use dashboard with brilliant customer support which is continuously active 24/7, dedicated to help users.

**What do you dislike about Cloudways?**

Had to purchase the domain somewhere else. I think providing domain names could benefit their business even more, also the business emails.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways has helped handling business traffic seamless without a single second of drop.

  ### 46. Shifted server maintenance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark R. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about Cloudways?**

They are taking care of server updates without my input or prompting.

**What do you dislike about Cloudways?**

Nothing I have found. Everything just works.

**What problems is Cloudways solving and how is that benefiting you?**

We do not need to maintain the servers. WordPress issues are resolved by the support staff.

  ### 47. Effortless E-commerce Hosting with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Geoffrey R.

**Reviewed Date:** December 14, 2025

**What do you like best about Cloudways?**

I use Cloudways for hosting my e-commerce website because it solves the problem of running a fast, secure, and scalable site without me needing to manage a VPS. It provides managed cloud hosting, caching, automatic backups, one-click restores, SSL, staging and GIT deployments, and monitoring, all of which make it easy to scale. This allows me to focus on my store instead of server maintenance. I really like that it lets me run a high-performance e-commerce store with server-grade features without spending my time being a sysadmin. The support is fast and responsive, which is great. The site migration tool was awesome, and my site migrated perfectly, though I do wish there was a migration status update.

**What do you dislike about Cloudways?**

I would like to see simpler email handling, and more all-in-one features specifically for WordPress and WooCommerce without relying on add-ons or plugins. I don't remember a migration status, so I was unsure if the site was still migrating or the migration had stalled.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways solves the problem of managing VPS by offering fast, secure, and scalable managed cloud hosting with features like caching, automatic backups, and easy scaling. It allows me to focus on my store instead of server maintenance, running a high-performance E-commerce store without being a sysadmin.

  ### 48. Cloudways support has declined significantly since I started using them

**Rating:** 1.5/5.0 stars

**Reviewed by:** Ross M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about Cloudways?**

I don't like any new things. I have moved off the platform entirely and only use cloudways for legacy clients that I'm to lazy to switch platforms with.

**What do you dislike about Cloudways?**

Customer support. There was a time when you could speak to a person in support for an emergency and easily fixable issue. Like when I wasn't able to log in to my account. Now that's impossible.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways is a great alternative to wpengine

  ### 49. I met cloudways in one of their contests and from there I liked them

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caleb L. | Fundador, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2023

**What do you like best about Cloudways?**

I like that it’s a pretty fast server and that everything is more streamlined when installing services, since it has an easy-to-use dashboard.

**What do you dislike about Cloudways?**

The fact that it doesn’t include email service natively (you have to purchase it separately) makes some clients not want to use it. And although the support has improved, it’s still not good enough.

**What problems is Cloudways solving and how is that benefiting you?**

When my clients need an ecommerce and it is required to be fast.

  ### 50. Best Hosting for Long-Term Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Medou A. | Website Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2026

**What do you like best about Cloudways?**

What I like best about Cloudways is how stable and fast the hosting feels in daily use. It runs smoothly and doesn’t require constant attention or technical tweaking.

**What do you dislike about Cloudways?**

What I dislike about Cloudways is that the pricing can be higher than expected over time, especially if you’re running multiple websites or growing projects.

**What problems is Cloudways solving and how is that benefiting you?**

Cloudways solves the problem of complex server management by handling updates, security, and optimization. This reduces workload, improves reliability, and allows me to focus more on content and growth rather than technical issues.


## Cloudways Discussions
  - [How do l move a website created from the Godaddy site builder to Clouways hosting?](https://www.g2.com/discussions/35415-how-do-l-move-a-website-created-from-the-godaddy-site-builder-to-clouways-hosting) - 36 comments, 3 upvotes
  - [how to setup](https://www.g2.com/discussions/how-to-setup) - 4 comments, 1 upvote
  - [How do I get high scores on https://pagespeed.web.dev/](https://www.g2.com/discussions/how-do-i-get-high-scores-on-https-pagespeed-web-dev) - 6 comments, 1 upvote
  - [How do I set up a wildcard DNS for use in Cloudways with a Wordpress multi-site set up [ example mysite.domain.com ] ?](https://www.g2.com/discussions/39348-how-do-i-set-up-a-wildcard-dns-for-use-in-cloudways-with-a-wordpress-multi-site-set-up-example-mysite-domain-com) - 1 comment, 1 upvote
  - [is there any special price for my clients, especially for students in my country](https://www.g2.com/discussions/34929-is-there-any-special-price-for-my-clients-especially-for-students-in-my-country) - 1 comment, 1 upvote

- [View Cloudways pricing details and edition comparison](https://www.g2.com/products/cloudways/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-28+14%3A34%3A14+-0500&secure%5Bsession_id%5D=658975b9-b2d5-4eb8-b1ab-3d50c11974e7&secure%5Btoken%5D=029411e6dbac3ee6500d19c7f01de3d1efe098a2afd40eb761e12163abfd9526&format=llm_user)
## Cloudways Integrations
  - [Astra WordPress Theme](https://www.g2.com/products/astra-wordpress-theme/reviews)
  - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews)
  - [Bunny CDN](https://www.g2.com/products/bunny-cdn/reviews)
  - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews)
  - [Divi](https://www.g2.com/products/divi/reviews)
  - [Elastic Email](https://www.g2.com/products/elastic-email/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [Rank Math](https://www.g2.com/products/rank-math/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews)
  - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews)

## Cloudways Features
**Functionality**
- Developer Tools
- Automation
- Website Staging

**Performance**
- Plugins and Theme support
- Site management
- Technical Support
- Caching
- Free Website Transfers

**Performance - Cloud Web Hosting**
- Caching
- Intuitive Control Panel
- Opering System
- Server Redundancy

**Agentic AI - Virtual Private Servers (VPS)**
- Autonomous Task Execution
- Adaptive Learning
- Decision Making

**Hosting Management**
- Storage Limits
- Bandwidth Allowance
- Email Hosting
- Control Panel Integration
- CMS Support
- Web Framework Support
- E-Commerce Integration
- File Management
- Database Support
- Security Tools

**Development**
- Application Deployment
- Development Tools
- Development Environment
- Language Support
- Testing

**Management**
- Web Content Dedication
- Website Hosting
- Role-Based Permissions

**Security**
- Backup
- Activity monitoring
- Malware identification and removal
- WAF and DDoS Protectiob

**Support - Cloud Web Hosting**
- Free SSL
- Auto-scaling
- Flexible Pricing - Cloud Web Hosting
- Support

**Database**
- Database Management
- Analytics
- Auto Scaling
- Backup / Recovery
- Storage

**Support**
- CMS Variety
- Multi-CMS Support
- Compliance

**Free Resources**
- Email
- Domain
- SSL Certificates

**Security - Cloud Web Hosting**
- Compliance and Certifications
- Backup
- Data Security

**Infrastructure**
- Networking
- Virtual Machines
- Security

## Top Cloudways Alternatives
  - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (787 reviews)
  - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (287 reviews)
  - [Kinsta](https://www.g2.com/products/kinsta/reviews) - 4.8/5.0 (1,436 reviews)

