Cloudways Reviews & Product Details

What I like best about Cloudways is how it masterfully strikes the perfect balance between powerful performance and remarkable simplicity.

Before finding Cloudways, I was stuck choosing between overly complex, hands-on cloud setups that were intimidating or oversimplified shared hosting that couldn't handle traffic spikes. Cloudways eliminated that dilemma. Review collected by and hosted on G2.com.

"While my overall experience with Cloudways has been excellent, there are a few areas where I feel there's room for improvement:

The 'Cloudwaysy' Way of Doing Things: The platform is designed for simplicity, which sometimes means certain advanced server-level configurations are abstracted away or require a specific workaround through their support team. For a developer who is used to having raw SSH access to every single file and setting, it can feel slightly restrictive, even though you can still access SSH. You sometimes have to adapt to the 'Cloudways way' of implementing changes.

Email Service Limitations: Unlike traditional cPanel hosting, Cloudways doesn't provide a native email hosting solution. You need to integrate a third-party service like Google Workspace, MX Route, or your domain registrar's email. This isn't a deal-breaker—in fact, it's often better for deliverability—but it's an extra step and an additional cost that can be a slight inconvenience for those expecting an all-in-one package.

Cost Structure for Add-ons: The core pricing is transparent, but some very useful features—like advanced backups (every 1-hour increments), dedicated IPs, or their premium SMTP service—are paid add-ons. While they are optional and fairly priced, the costs can add up if you need them for multiple sites or servers, making the overall bill slightly higher than the base price might suggest. Review collected by and hosted on G2.com.

Been using Cloudways for a long time. I like its easy to use dashboard. It's easier to integrate a server with the domain. Moreover, the 24/7 customer support is one of the amazing features. Support is helpful in every error. Review collected by and hosted on G2.com.

Sometimes, the database manager takes time to load and then you've to manually unblock its pop-up on the browser. Review collected by and hosted on G2.com.

Cloudways was able to help me migrate my blog from a serve that kept crashing on me and since we got it moved over it has been consistently functioning without issue. They have quick customer support chats available to answer questions that made it easy to use and learn. The amount of features included with the autonomous plan are excellent. The Included Cloudflare alone is worth the price we pay. I don't have to worry about the surges of traffic, or bots crawling the site, and it also includes the cache features to keep images scaled appropriately. It's nice that it's all on one simple dashboard and I like being able to easily find the error logs so I can investigate quickly. Review collected by and hosted on G2.com.

While the migration ended up being fairly simple, I would have liked a little bit more guidance of what to do after they finished on their end. Mostly because I was moving a site that was already a little bit of a confusing situation where I have my main site elsewhere and this part is just the blog, so I get that my situation is unique. At least they were able to help through the live chats instantly though so it ended up simple enough! Review collected by and hosted on G2.com.

I have been very impressed with the performance of the Cloudways hosting service. It offers optimized, fast and simple solutions, while remaining permissive enough for advanced use. I will no doubt continue to use it for many more projects. Of the several tried it is the hosting that allows you to quickly and securely host many types of sites, even those that require high performance, the many plans allow you to have all the hardware you need without overdoing it. Cloudways is an outstanding product that stands out in the crowded hosting market. Review collected by and hosted on G2.com.

The only small drawback is that it may not be as convenient for sites that require few resources but a large web space; such situations would require buying an AWS, Google or similar server at quite high cost per gb, or choosing an oversized server for a single site. Review collected by and hosted on G2.com.

I've been using Cloudways for 7 years, and I'm really impressed with its fantastic features and excellent technical support. Setting it up was incredibly easy; the control panel is straightforward without any complications. I love the robust security and speed Cloudways provides, which is essential for my WordPress hosting needs, especially considering that Google prioritizes fast and secure sites. I appreciate the suite of integrated add-ons, like Cloudflare, antivirus, firewall services, and the latest PHP versions, all offered at a nominal charge, which would be costlier if subscribed to externally. The ease of use and reliable support is something I truly value. With additional services like email and AI features provided economically, Cloudways ensures my operations are both efficient and affordable. The security aspects, enhanced by services like DDoS and bot blocking through Cloudflare, as well as caching solutions, are critical for maintaining my site's performance. Their customer support, available 24/7, is exceptional, always ready to assist when needed. Review collected by and hosted on G2.com.

I find the lack of a built-in file manager inconvenient. Although I was able to resolve this by downloading a plugin for WordPress, it would be more efficient and user-friendly to have this feature integrated directly into the platform. Review collected by and hosted on G2.com.

ohh, their pay-as-you go option, makes it very convenient for me, i am a booger and a reviewer of product so i actually need on a yearly basis to evaluate my hosting option. so far even after a short while. this guys are the best. from sever to their application to their pricing as compared to the services they provide is top notch. will partner with them for many years to come Review collected by and hosted on G2.com.

well, their mode of signup was a bit complex for me Review collected by and hosted on G2.com.

Cloudways is straightforward to use with no frills and a lot of server configurations and payment tiers.

I use it to run multiple Wordpress sites - some hobbyists and some professional, that my business rely on.

Using Cloudways is relatively simple. It automates most of the tasks which means that I don't really need to enter the Cloudways dashboard itself frequently Review collected by and hosted on G2.com.

At times, the fact that it has a lot of options makes it seem/look like an IaaS solution rather than a Wordpress SaaS alternative. Review collected by and hosted on G2.com.

I appreciate Cloudways because the UI is really easy to use and navigate, which makes the platform enjoyable. The support is excellent and adds an additional layer for our website support offering, passing on additional value to our clients. The initial setup was very easy. Also, Cloudways provides a far more cost-effective solution, and the hosting is of far better quality compared to Flywheel. Review collected by and hosted on G2.com.

A DNS management tool would be great. And also being able to update PHP versions on an application basis rather than the whole server would be useful. Review collected by and hosted on G2.com.

Cloudways makes managed cloud hosting incredibly easy—even for someone without a deep technical background. The interface is intuitive, and I can deploy applications like WordPress in just a few clicks. Server management is automated, which frees up a ton of time.

benefits :

1. Super-fast website load times thanks to built-in caching and CDN

2. Daily backups and strong server security

3. Helpful and fast 24/7 support

4. Flexibility to choose from top cloud providers like DigitalOcean, AWS, and Google Cloud Review collected by and hosted on G2.com.

There's a bit of a learning curve at the start, especially understanding the billing model (since you pay per server usage), but once you're familiar with it, everything runs smoothly. Review collected by and hosted on G2.com.

Perfect for beginners! Its clean, simple dashboard makes powerful cloud hosting easy. One-click setups for WordPress, SSL, and staging sites mean you don't need to be tech-savvy. It just works. Review collected by and hosted on G2.com.

No built-in email hosting (need a separate service) Review collected by and hosted on G2.com.