# Cloudways Reviews **Vendor:** DigitalOcean **Category:** [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,125 ## About Cloudways Cloudways is a managed web hosting provider that frees businesses from hosting & server management with its two unique managed hosting solutions: Cloudways Flexible & Cloudways Autonomous. Over 100,000 digital agencies, e-commerce businesses, and SMBs trust Cloudways to host their websites across 50+ available data center locations worldwide. Cloudways Flexible combines the core benefits of managed hosting, giving you the unique freedom to choose from 5 top cloud providers and deploy any PHP-based app, including a custom PHP, WordPress, Magento, Laravel, and more. You can also choose server specifications and configure the flexible platform to fit your operational requirements and business processes. With our pay-as-you-go pricing model, you always have the flexibility to pay only for what you need. Cloudways Autonomous in complement & contrast is a hands-off managed WordPress solution with built-in autoscaling. It is built on Kubernetes using Google's C2 machines with integrated enterprise CDN, database caching, and unlimited PHP workers. This unique yet powerful managed experience takes infrastructure and traffic management completely out of the way so businesses can focus on growth without the technical overhead. Both solutions are backed by Cloudways' exceptional 24/7 free technical support, which offers prompt assistance with an average response time of 90 seconds whenever needed. Join the 100,000+ businesses worldwide who trust Cloudways for their undisrupted online presence & experience the simplicity and power of managed cloud hosting today. ## Cloudways Pros & Cons **What users like:** - Users value the **ease of use** of Cloudways, enjoying a straightforward setup and intuitive dashboard. (151 reviews) - Users praise Cloudways for its **responsive customer support** , providing quick help and enhancing their overall experience. (122 reviews) - Users find the **easy setup** of Cloudways to be ideal for beginners, enabling a straightforward hosting experience. (93 reviews) - Users commend the **exceptional reliability** of Cloudways, ensuring smooth performance and quick load times across their websites. (76 reviews) - Users commend Cloudways for its **exceptional support** , providing effective assistance with technical issues and easy setup. (72 reviews) - 24/7 Support (56 reviews) - Performance Speed (56 reviews) - User-Friendly Interface (48 reviews) - Cloud Services (46 reviews) - User-Friendliness (45 reviews) **What users dislike:** - Users find Cloudways to be **expensive** , especially when compared to alternative hosting providers. (51 reviews) - Users find the **pricing issues** concerning, noting that costs are higher than those of competitors. (44 reviews) - Users report **poor customer support** , experiencing delays and unresponsive communication that exacerbate their service issues. (29 reviews) - Users find the lack of **built-in email hosting** annoying, requiring extra costs and additional setup efforts. (27 reviews) - Users find the **learning curve steep** , struggling with the dashboard and terminology unfamiliar compared to other hosting services. (27 reviews) - Poor User Experience (23 reviews) - High Pricing (21 reviews) - Users express concerns about **hosting issues** , especially with inadequate email support and limited DNS services. (19 reviews) - Complex Usability (18 reviews) - Missing Features (17 reviews) ## Cloudways Reviews ### 1. The best managed server platform **Rating:** 5.0/5.0 stars **Reviewed by:** Usama E. | Full Stack Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Cloudways?** Cloudflare is an affordable and easy to use server management platform. I find it very nice that we can just spin up a server and host our websites or apps without any complications. **What do you dislike about Cloudways?** I cant think of any. Cloudways is best platform for me right now. **What problems is Cloudways solving and how is that benefiting you?** Cloudways makes it easy to manage servers. You dont need to manually manage the server. You get a clean interface that makes it very easy to add and manage sites or even webapps. No need to do complicated configurations or ssh into the server. ### 2. Solid Cloud Hosting with Great Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Hassan N. | Co-founder, Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2025 **What do you like best about Cloudways?** I like Cloudways because it is simple to manage servers without any technical skills. They let you choose from several cloud providers such as Amazon AWS or Digital Ocean, so you do not depend on one service. The websites perform well and I have seen quicker load times compared to other hosts I used. Their customer support remains ready to help when I face issues. **What do you dislike about Cloudways?** Costs may grow significantly if you expand your server size or manage several websites. The platform remains simple to use however, a few advanced options demand extra technical skill. I spent time to study some configuration choices. **What problems is Cloudways solving and how is that benefiting you?** At Tajop, we needed a hosting platform that deals with heavy traffic during peak times, such as when ticket sales start for big events. Cloudways gives us the capacity boost required to keep our website running smoothly during busy periods. This in return lets us oversee server operations without a local technical team so we can spend time making the ticket experience better for our users. ### 3. Reliable uptime - no issues over years of service **Rating:** 4.5/5.0 stars **Reviewed by:** Bernell K. | Founder / Process Improvement Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2025 **What do you like best about Cloudways?** Cloudways value to price point ratio is great for us because we host three websites under one server, one account, one monthly subscription. It has a reliable uptime and we've never had a program. It is well-organized to navigate. I also like that the user account permissions and roles are granular to grant necessary permissions to various users. **What do you dislike about Cloudways?** Well, I'm not a developer so the interface, functions and terminology are technical, but its not difficult to learn. Nevertheless, after getting used to it, I know where to go and which buttons to push for what I need to manage occasionally. Our past web developers use it with ease. When me or our web developers have needed help figuring something out, I've been able to get tech support thru the help guide or a human chat. **What problems is Cloudways solving and how is that benefiting you?** I don't have to do anything on a monthly or annual basis to monitor or manage it. It works, I pay auto-billing, and I have my time and energy to focus on my business. ### 4. worst nightmare for shared hosting **Rating:** 4.5/5.0 stars **Reviewed by:** scarlet j. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2025 **What do you like best about Cloudways?** this is a myth buster Hosting for shared hosting environment. i am really like cloudways advance features, like auto scale, caching system. autoscale handle traffic boost during weekday. easy to contact customer support, lots of feature. **What do you dislike about Cloudways?** no negative point for cloudways, cloudways help me every step. **What problems is Cloudways solving and how is that benefiting you?** never run out storage for my website, no down time issue, easy to implement all features, security never compromise. ### 5. staging feature transformed my development journey **Rating:** 4.5/5.0 stars **Reviewed by:** dilan Y. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Cloudways?** In my experience development process is very crucial for every business, but with cloudways stagging feature, i am develop my website as a offine tool. stagging feature help me to reduce developer cost. **What do you dislike about Cloudways?** lack of feature like, email, cpanel and much more. **What problems is Cloudways solving and how is that benefiting you?** the benefits of cloudways that impressed me, page loading very fast, app cloning and sync, scaling is flexible. ### 6. Easy to use and the instruction is concise. **Rating:** 4.5/5.0 stars **Reviewed by:** Wei-Hsiang Y. | Research Scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Cloudways?** Concise instruction. Clear UI design. Easy to setup. **What do you dislike about Cloudways?** Switching between pages is a little bit slow. **What problems is Cloudways solving and how is that benefiting you?** Want to build a personal website with WordPress and I don't want to handle the server stuff but only focus on building the website. Cloudways makes it easy and provide elastic plans to serve the needs. ### 7. Our experience has been good so far in that the platform makes it easy to get a server up and runnin **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2025 **What do you like best about Cloudways?** Easy to set up the server, little downtime **What do you dislike about Cloudways?** There's no file manager, SSH is hard to implement. The navigation of cloudways could be easier, it's very difficult to find things. There needs to be more explanations about some of the fields (such as the SSH section). Cloudways customer support was a bit slower than we anticipated when we needed assistance. It's not as user friendly as I hoped it would be. **What problems is Cloudways solving and how is that benefiting you?** Cloudways is helping me solve hosting, as our we host our PHP website on Cloudway's servers. We don't need to know as much of the technical details thanks to cloudways. ### 8. Exactly what I was looking for... **Rating:** 4.5/5.0 stars **Reviewed by:** LaTrice W. | Owner/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Cloudways?** I love that it is highly customizable to my needs. I am not tied to predefined settings that doesn't work for my platform. **What do you dislike about Cloudways?** I am not sure I would classify this as a "dislike" more of a buyer beware kind of thing. Cloudways is not designed for a beginner level developer. There are a lot of feature, functionality, settings that are great for advanced users. Beginners would be highly confused and may not have a great experience. Customer service can't help you design your server for your needs. That would be up to the individual or they would need to hire an expert. Again, not a complaint, as this setup works perfectly for me. But it is definitely not catered to all audiences. Maybe that should be clear to anyone that visits the platform or is considering Cloudways for server options. **What problems is Cloudways solving and how is that benefiting you?** I needed adequate web hosting with the ability to have control over my server settings. As we as scalability options. Paying for what I actually use. ### 9. Constant improvement, with great support **Rating:** 4.5/5.0 stars **Reviewed by:** Scot B. | Owner, Design and Commercial Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Cloudways?** Support always go out of their way to resolve and explain any issues. The systems are stable and reliable and reasonably priced **What do you dislike about Cloudways?** Some of the add on services are priced per application and therefore are not price competitive with other services. This makes it harder to recommend switching to those cloudways services. Also pricing structure for Autonomous servers makes no sense, it works for s single application, but multiple applications becomes unusable **What problems is Cloudways solving and how is that benefiting you?** I need reliable high quality servers with excellent support at a price that makes me competitive ### 10. DevOps Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Cloudways?** Dev ops made easy especially those without any command line experience **What do you dislike about Cloudways?** They're good it's just that they were careless and didn't read an updated ticket. **What problems is Cloudways solving and how is that benefiting you?** Makes server management easy, could get a DO VPS myself and start for a lot cheaper but having CW on top gives me more confidence. ### 11. Super fast web hosting solution with great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** MD Eftekharul I. | Agency owner, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Cloudways?** Cloudways is the best web hosting option for a growing business. What I love most about Cloudways is their fastest web hosting services, super fast customer support team (I get responses within 20 seconds when I need them), No hidden fees, and I can easily add credit when I want, easy to scale up and downgrade my hosting services, free SSL certificates, and more. **What do you dislike about Cloudways?** Here are some of the downside of Cloudways that I don't like. Their control panel is a little bit technical, but anyone can be familiar with their plan within a few days of using it. If they can provide a free email plan then that will be great. **What problems is Cloudways solving and how is that benefiting you?** Affordable web hosting solution, that I can scale up, and scale down anytime I want without spend any single penny. ### 12. Cloudways has allowed us to scale our Marketing Agency and provide the best hosting for our Partners **Rating:** 5.0/5.0 stars **Reviewed by:** Austin M. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Cloudways?** The technical support is FANTASTIC. There have been minor issues with applications and servers, however, when dealing with Cloudways technical support, the response time and quality is great. Creation and management of servers/applications is super easy, I love having the ability to password protect applications and setup staging sites. **What do you dislike about Cloudways?** Downgrading servers isn't possible which can be a bit frustrating **What problems is Cloudways solving and how is that benefiting you?** Allows us to easily configure powerful and reliable servers and scale them up as needed when required ### 13. Robust Platform with Clean Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Cloudways?** The interface of the platform is very pleasing, feels secure, and I like the modern design. The performance of the servers is of course one of my top priorities in choosing a host and I have been very happy with the speed, reliability, and functionality. The controls are very intuitive and it's easy to add servers and integrate my applications without needing to read documentation. I haven't needed customer support but they have provided lots of welcome documentation by email. With all the features, it's easy to implement SSL for security on my sites. **What do you dislike about Cloudways?** Could be more competitive on the pricing. **What problems is Cloudways solving and how is that benefiting you?** Cloudways provides a secure, high performance hosting platform to add my websites to. It has everything included in one price which makes administering my account and monitoring my websites very easy and stress free. ### 14. Cloudways Supercharged My Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2025 **What do you like best about Cloudways?** What I liked most about Cloudways is the perfect balance between performance and simplicity. It gives you full control over your server without needing to handle all the technical details, which saves a ton of time and frustration. The 24/7 live support has been a lifesaver when working on projects at night and as a complete beginner. **What do you dislike about Cloudways?** The costs can start to increase quickly when working on multiple projects. **What problems is Cloudways solving and how is that benefiting you?** Cloudways is solving the problem of slow, unreliable, and hard-to-manage web hosting. It gives me fast performance, automated backups, and easy server management without needing to hire a developer. This lets me focus more on growing my business instead of worrying about technical issues. ### 15. Solid cloud hosting for intermediate users at a fair price **Rating:** 4.5/5.0 stars **Reviewed by:** Mike P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Cloudways?** It's very easy to spin up a new cloud server, especially for WordPress. The control panel is unique (not cPanel) and very easy to use after a slight learning curve. Speed of servers has been great. **What do you dislike about Cloudways?** No phone support, online tickets/email only support. Price is decent for cloud servers, but more than using DigitalOcean droplets directly. **What problems is Cloudways solving and how is that benefiting you?** Cloudways is a very solid control panel and makes it easier for intermediate users to administrate their WordPress or PHP server. ### 16. My Best Managed Cloud Hosting Experience Yet **Rating:** 4.5/5.0 stars **Reviewed by:** Anne K. | Entrepreneur, small business owner., Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Cloudways?** I’ve been using Cloudways for a few months now, and it’s been a great experience. It only took a few minutes to get my business site live, and the whole setup process was super straightforward. The site runs smoothly, loads fast, and I haven’t had any issues so far. Their support team is always quick to respond and really helpful. I’d definitely recommend giving Cloudways a try. **What do you dislike about Cloudways?** One downside is their email add-on; it’s pretty limited compared to other email providers. **What problems is Cloudways solving and how is that benefiting you?** Cloudways helps me run a fast and secure site for my business. ### 17. looser to winner maker hosting **Rating:** 4.5/5.0 stars **Reviewed by:** deliata i. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2025 **What do you like best about Cloudways?** really great service and support build my journey. my website slowdown on shared hosting but after move on cloudways website open fast speed, cloudways breeze cache optimize my website. **What do you dislike about Cloudways?** mostly nothing dislike, they don't alllow email hosting. **What problems is Cloudways solving and how is that benefiting you?** make website secure and fast with any drawback. secure my website data. ### 18. Smooth and Fast Setup Perfect for Multiple sites for begineers **Rating:** 5.0/5.0 stars **Reviewed by:** A B. | Senior Researcher, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Cloudways?** I was able to connect 4 different applications(web site blog) to a single server with ease. The whole process was much faster and simpler than I expected. The UI is clean, and performance has been great so far. **What do you dislike about Cloudways?** So far, I haven’t run into any major issues. It might take a bit of time to understand the platform if you're new, but overall it's been very reliable. **What problems is Cloudways solving and how is that benefiting you?** I used to struggle with setting up FTP connections, but Cloudways makes it super easy to create login credentials. With just a few clicks, I was able to set up FTP access without any confusion. This has saved me a lot of time and hassle when managing my apps. :) ### 19. Cloudways provides a great product with excellent support! **Rating:** 5.0/5.0 stars **Reviewed by:** Robert H. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Cloudways?** Cloudways was easy to setup and use and their support was terrific! **What do you dislike about Cloudways?** I have not found any downside in using Cloudways, they are a much better choice then their competition. **What problems is Cloudways solving and how is that benefiting you?** We use Cloudways for web hosting, they came well recommended from an external company we were working with and we are very glad we switched to Cloudways. ### 20. Cloudways Review – The Best Managed Cloud Hosting for Speed & Scalability **Rating:** 5.0/5.0 stars **Reviewed by:** Christian E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2025 **What do you like best about Cloudways?** 🚀 Speed & Performance: Websites load insanely fast thanks to optimized cloud infrastructure (we’ve seen TTFB drop significantly). 🔄 Flexibility: Unlike traditional hosting, you can choose from top-tier providers like AWS, Google Cloud, and DigitalOcean. 🔧 Ease of Use: The intuitive dashboard makes server management effortless—even for non-techies. 🛠 Managed Security & Backups: Automated backups, firewalls, and free SSL ensure peace of mind. 📞 Reliable Support: The 24/7 live chat support is responsive and knowledgeable. **What do you dislike about Cloudways?** 📌 No cPanel: Might be an adjustment for users coming from traditional hosting environments. **What problems is Cloudways solving and how is that benefiting you?** Simplified Multi-Client Hosting Management 🔹 Instead of juggling multiple hosting providers, cPanels, or custom server setups, Cloudways provides a centralized dashboard to manage all client servers efficiently. 🔹 One-click staging & cloning makes it easier to test and deploy changes across different client sites. ### 21. the best Web hosting company **Rating:** 4.5/5.0 stars **Reviewed by:** Anis L. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2025 **What do you like best about Cloudways?** I use cloudways since 2015, their's servers are fast and secure It is very fast and user-friendly to create and implement your own server and to modified the customer support is very professional **What do you dislike about Cloudways?** The invoice is too late to create, only in 10th of the month we can't pay in any time, only when the invoice is ready **What problems is Cloudways solving and how is that benefiting you?** I use to host my websites, I have on server and 4 applications it is user friendly I can create and implement my website very easy ### 22. solo defender against low latency **Rating:** 4.5/5.0 stars **Reviewed by:** alessa c. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Cloudways?** create a stable hosting environment without break, solo defender against low latency server, its resolve all my problem. cloudways breeze cache system make website faster, i like it this feature. **What do you dislike about Cloudways?** its not friendly for newbie, complex dashboard. **What problems is Cloudways solving and how is that benefiting you?** remove server latency problem. all type of cache implement. highly tight data security ### 23. Effortless Hosting for a Non-Techie Like Me **Rating:** 5.0/5.0 stars **Reviewed by:** Nazar S. | Director/Motion Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Cloudways?** I'm not very experienced in web development or website building, but occasionally, I need to create a website for my personal business. I love doing everything myself, and even as an amateur, setting up my site with Cloudways was incredibly easy. The pricing is great and straightforward, and I haven’t encountered any major issues. The one minor issue I had was quickly resolved with the help of their support team. Very easy to use! Highly recommend! **What do you dislike about Cloudways?** No major issues, but I'd love to see more beginner-friendly tutorials or guides. **What problems is Cloudways solving and how is that benefiting you?** User-friendly interface – it just feels clean and doesn’t overwhelm you with tons of options. Straightforward pricing model – no hidden fees or questionable practices. The last time I built a website was a long time ago, and compared to the hosting providers back then, the user experience is like night and day. ### 24. Cloudways is easy to use, support is amazing, and prices are reasonable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Cloudways?** The interface has many useful features, and it's easy to use and learn. I can give specific access to my team members, and it's really a one-stop shop for server management. But the best thing is the support. You can count on it. **What do you dislike about Cloudways?** Creating FTP details for a new app takes too much time. When having a lot of apps, it really makes a difference. Email management could be better - you cannot get an alert when there is an issue with email deliverability, which is inconvenient. **What problems is Cloudways solving and how is that benefiting you?** it's doing the heavy lifting behind hosting. that allows me to host wordpress websites for me clients, and know I have a partner that can help me when there's an issue. ### 25. Excellent Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Radoje B. | Founder and Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Cloudways?** Fast, reliable, excellent support, respond in a short time... **What do you dislike about Cloudways?** It doesn't exist. I have no objections... **What problems is Cloudways solving and how is that benefiting you?** Meets all requirements for hosting our projects... ### 26. Best hosting platform out there **Rating:** 5.0/5.0 stars **Reviewed by:** Brodie M. | Information Technology Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Cloudways?** The knowledge that is required to utilize the platform is entry level. You can easily spin up a server and install or migrate a WordPress website over onto the platform and be up and running within a day with very little server experience. The layout of the control panel is great, the information provided is exactly what you need and does not contain any bloat information or data. I utilize CloudWays for many websites and have used other hosting companies prior but will not be switching to another provider after using CloudWays - there is no need. Their customer support is perfect, they are quick to respond, know what they are talking about, and will help you with anything that is possible and if it isn't possible they will tell you and explain why - which is great so you know the reasons behind why something might not be possible. **What do you dislike about Cloudways?** Very few. The only one that I can think of and ran into was the limitations of types of website applications that you can host. I would have liked to utilize CloudWays for a self hosted version control server (gitea, gitlab, etc.). **What problems is Cloudways solving and how is that benefiting you?** Ease of maintaining a server. I have server experience but I am no where close to an expert and CloudWays allows me to know some about server hosting but mainly allows me to focus on my clients content rather than the server it is hosted on. ### 27. Easy setup, excellent instructions, prompt support **Rating:** 5.0/5.0 stars **Reviewed by:** Ashok C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Cloudways?** It was very simple to set up and get going with WordPress setup for my blog site. Help & support with issues is prompt and thorough. **What do you dislike about Cloudways?** I have not yet seen anything I dislike yet. **What problems is Cloudways solving and how is that benefiting you?** I needed a hosting partner for my blog site. The blog is about life, lessons, art, culture, music etc... Kind of a mixed bag of musings about life. It was straightforward to have it going. No drama or messing around with tonnes of configuration. ### 28. Good Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed A. | WordPress Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Cloudways?** Ability to upscale and downscale server size and its cost. **What do you dislike about Cloudways?** No thing until now, All the problems I faced have been solved. **What problems is Cloudways solving and how is that benefiting you?** To be strong with highest traffic visiting on my website. ### 29. Best VPS Hosting with Different Platforms access **Rating:** 5.0/5.0 stars **Reviewed by:** Navneet N. | Digital Marketing Specialist | Lead Digital Transformation Officer | E-Commerce Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Cloudways?** The Option to Subscribe to a Google or Amazon Server as well as e Autoscaling features are just too Good. We can manage every aspectof our Server this is a great help. Customer Support is great and always available. I Use it for 2 Major Eccomerce Websites which run orders daily **What do you dislike about Cloudways?** Nothing too bad, Price is slightly tough on a few servers, however the features and ease of access justifies it **What problems is Cloudways solving and how is that benefiting you?** Performace Issues have been completely eliminated ### 30. Best server host **Rating:** 5.0/5.0 stars **Reviewed by:** Zaid K. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Cloudways?** The support and help on Cloudways is unmatched. They have the best service in the industry, and nothing comes close. Highly recommend as no one is comparable and they are the best. **What do you dislike about Cloudways?** Not much. They have everything I need. I would say the new interface is a bit challenging at times. **What problems is Cloudways solving and how is that benefiting you?** Having a cloud server to host my WordPress website. ### 31. Solid and reliable hosting. **Rating:** 5.0/5.0 stars **Reviewed by:** Víctor Raúl O. | Senior consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Cloudways?** My website's speed improved dramatically. I find the interface user-friendly and easy to learn. Its Vultur features are great. **What do you dislike about Cloudways?** At the moment, I haven't found any problems that catch my attention. **What problems is Cloudways solving and how is that benefiting you?** It has made it easy for me to use the hosting service with robust features that do not require complex configurations. The interface is user-friendly and smooth. ### 32. Cloudways is the worst possible choice for any serious business to host their website **Rating:** 0.0/5.0 stars **Reviewed by:** Sandaruwan M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2025 **What do you like best about Cloudways?** We used to be fairly happy with Cloudways until this happened. **What do you dislike about Cloudways?** I have had some really terrible experiences hosting with them. In one instance I set up a new client website on a Cloudways server. Everything was going fine. Then a few hours later they terminated my server without warning. The worst part is they suspend your login - so you can't even login and talk to support. I had to login with a different Cloudways account and ask for support on the account that had been suspended. When I finally got in touch with support they ran around in circles totally clueless and my site was down for hours. I actually had to move my site to a different server altogether so that my site wouldn't have extended downtime. When I asked them what the issue was, they claimed that their system had flagged my account for spam. I was never notified by email, never given an opportunity to respond or take any corrective action. They just terminated my servers. If you host with Cloudways they WILL arbitrarily suspend your account and terminate your servers with no warning. It will not be for any actual violations of their terms of service, or any abuse, but because their idiotic automated system gets triggered over a pattern that is not actually spamming or abuse. They terminate your servers because the Cloudways system is malfunctioning. So your entire business will be sobotaged because Cloudways has a malfunctioning system to detect abuse and spam. If you don't want to destroy your business, NEVER host with Cloudways. It is the worst possible mistake you can ever make. If you are a serious digital agency or business looking for a web host, Cloudways is the worst possible platform to host on. **What problems is Cloudways solving and how is that benefiting you?** It is a web hosting service provider ### 33. Cloudways is my favorite web host server **Rating:** 5.0/5.0 stars **Reviewed by:** Phoebe P. | Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Cloudways?** I like Cloudways to host my Wordpress websites. I've used multiple other website host servers like GoDaddy, HostGator, Siteground, and BlueHost but Cloudways is my favorite! They offer so much security, backups, staging, ease of connecting domains, ease of creating multiple applications for such a great price. Their servers are fast and never experience issues on the front end of my websites. Their support is also amazing and responsive. **What do you dislike about Cloudways?** None!! I really enjoy using Cloudways and have no issues. **What problems is Cloudways solving and how is that benefiting you?** Cloudways is allowing me to host multiple Wordpress websites on the same server making it cost effective and easy to manage. All of the server options are great and I'm able to easily work on updates, backups etc. ### 34. Cloudways hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Cloudways?** They are constantly looking for ways to improve the platform and working to bring new features to existing customers. They also have a good knowledgebase to refer back to when working with their systems. **What do you dislike about Cloudways?** Scaling up the servers can get a bit pricey. **What problems is Cloudways solving and how is that benefiting you?** Their Safe Updates feature works better than any other similar system I have found with other hosts. It takes the headache out of keeping client sites up to date with WordPress and plugin updates without worrying about site-breaking changes being pushed. ### 35. Quick and Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2025 **What do you like best about Cloudways?** Ease of use and easily understood by chatGPT. I have not have tro cpontact customer support because the AI does my troubleshooting **What do you dislike about Cloudways?** It doesnt have quick login via 2fa (passkey) **What problems is Cloudways solving and how is that benefiting you?** It serves as my bucket for a custom built web2print platform ### 36. Very good support and the price-performance ratio is relatively okay. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Cloudways?** Own control over the servers and applications, you can rely on the fail-safety so far. I have had no problems or negative impacts on our programs so far. The customer support is definitely committed and has always been reachable whenever something was needed, all problems were solved. The user-friendliness of the site is very good and easy to understand and implement. We use Cloudways very often and already have more than 5 applications running. Although I am a beginner, I was able to create the servers very easily and integrate my programs. The simplicity of implementation is given, we mainly work with Laravel and WordPress. **What do you dislike about Cloudways?** I think the prices could be a bit cheaper, especially if you already have several servers and applications running, so that as a customer you also get discounts. **What problems is Cloudways solving and how is that benefiting you?** So far, we have not had any problems from a technical standpoint. But until now, some applications are running and everything is working perfectly. ### 37. Easy, fast and stable **Rating:** 4.5/5.0 stars **Reviewed by:** Alan C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Cloudways?** The best way to access and manage AWS / DigitalOcean servers **What do you dislike about Cloudways?** The new UI is very intuitive and the customer service is really fast **What problems is Cloudways solving and how is that benefiting you?** Manage multiple servers in one platform ### 38. Excellent Support, But Limited App Coverage and Pricey **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Cloudways?** The support is really awesome. they are very knowledgeable on the system. **What do you dislike about Cloudways?** not supporting all apps ie magento version 1.9xx. also price is on the high side. **What problems is Cloudways solving and how is that benefiting you?** problem on security and hard disk space. ### 39. Very fast **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Cloudways?** They presented me a price-model I just couldn't resist. They marketed their customer support strongly. Thankfully they're site was so UX friendly that I didn't need one. They had a number of different services to choose from. I tried making a purchase, but I keep getting sent back to Cloudways site, **What do you dislike about Cloudways?** Their website was a bit confusing, because I always found myself getting sent back to the "price-page", when I was trying to decipher what kind of business this is. Trying to leave. Couldnt. **What problems is Cloudways solving and how is that benefiting you?** Lower prices, targeting customers that don't need that much horsepower. ### 40. Excellent service and support from Cloudways **Rating:** 5.0/5.0 stars **Reviewed by:** Heena K. | Manager, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2024 **What do you like best about Cloudways?** The best I like about Cloudways is it 24x7 great customer support service, we can get in touch with them any time to resolve our any issues. Overall implementation and integration of domain names acquired from other registar is very easy and simple process. It also offers a lot of great features like free SSL with every domain. We are using Cloudways hosting very easily and simply on day to day basis without any complications. **What do you dislike about Cloudways?** There is nothing to dislike about Cloudways at the moment for us, we are fully satisfied by the services offers by them. **What problems is Cloudways solving and how is that benefiting you?** With the use of Cloudways servers we can easily make our sites live quickly and its servers are very good interms of offering speed, which helps us to reduced bounce rate and it increases the conversion of the campaigns we run to sell our products and finally increases reveneue for us. ### 41. Easiest Setup Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Cloudways?** Ive been creating websites for over 20 years. With cloudways everything is just a click distance away and you can install APPS and upgrade servers within a few single clicks **What do you dislike about Cloudways?** Maybe a bit more restricted when it comes to server tweaks and its managed by them **What problems is Cloudways solving and how is that benefiting you?** It solves all the issues when we need to upgrade / downgrade or backup servers ### 42. Effortless Access and Management Make It a Standout Choice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Cloudways?** Ease of access, very easy to manage. It's complexity serves me well. **What do you dislike about Cloudways?** I have'nt encountered any downsides so far. **What problems is Cloudways solving and how is that benefiting you?** It hosts my website perfectly and the suport îs blazing fast. ### 43. Cloudways offers High speed server at best prices **Rating:** 5.0/5.0 stars **Reviewed by:** Siddharth S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Cloudways?** The most helpful I like about the Cloudways is its 24X7 customer support, they are well experienced and capable to resolve your any technical as well as billing issues in few minutes. Also the server proivded by Cloudways are of high configuration and available at affordable prices, we can upgrade and downgrade servers as per our requirment any time. Manaing and implementing cloudways servers are very simple and easy process. We can integrate any CMS with them easily. We are using cloudways servers from last 3-4 years. **What do you dislike about Cloudways?** As of now we didn't encountered any problem and issue with them, we are totally satisfied by their product and services. **What problems is Cloudways solving and how is that benefiting you?** With the the use of Cloudways servers are able to increase the speed of our site to a good extent, as we were not getting sufficient speed in sharared web hosting servers, now the bounce rate is also reduced and conversion increased. ### 44. Awesome customer support from Cloudways **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh K. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2024 **What do you like best about Cloudways?** The most helpful about Cloudways is their customer support we notice, that they are available 24x7 to give you a resolution of all types. Also, the implementation and integration of domains purchased from any domain registrar are easily incorporated. One of the best parts of Cloudways is that they offer Free of cost SSL to every domain we host with their platform. **What do you dislike about Cloudways?** The only dislike about Cloudways is that the control panel they provide to manage hosting is not user-friendly and for a new user it is a bit difficult to manage things. **What problems is Cloudways solving and how is that benefiting you?** With the use of Cloudways platform we can choose any high speed server located at various place as per our requirement and budget and this helps us to boost the speed of our site to a great extent within our budget and as per our choice. ### 45. It has been very easy to set things up with Cloudways after migrating from Digital Ocean **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Cloudways?** Very good for working with wrodpress websites. Customer service has always been very good. **What do you dislike about Cloudways?** We seem to suffer occasional crashes on t=he server with minimal traffic. **What problems is Cloudways solving and how is that benefiting you?** Its very good on running up new sites on the fly and by far the best at migrating wordpress sites to them from other hosts ### 46. let set go and Server Ready **Rating:** 4.5/5.0 stars **Reviewed by:** rachel s. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Cloudways?** one of hte most think about cloudways, setup server, every Person launch server with location and requirement in few steps. Easy to setup Quick upgrade **What do you dislike about Cloudways?** i miss only cpanel overall cloudways never hurt me. **What problems is Cloudways solving and how is that benefiting you?** Cloudways solve one of my best hurdle, Server setup and maintenance. Before cloudways i am using AWS Server, and every time i need a devoloper to manage Aws Server. now cloudways team manage server. ### 47. Easy migration, decent tools **Rating:** 4.5/5.0 stars **Reviewed by:** Adriel M. | Chief Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Cloudways?** Very easy to spin up new servers and apps, great for WordPress hosting, decent pricing. **What do you dislike about Cloudways?** I've had to look up how to do some things because they weren't immediately apparent in the interface. Easy enough once you find their help articles. **What problems is Cloudways solving and how is that benefiting you?** Hosting for several business websites ### 48. The BEST of the best **Rating:** 5.0/5.0 stars **Reviewed by:** Craig L. C. | IT Associate, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Cloudways?** the servers and customer support is always top notch **What do you dislike about Cloudways?** I wish the support was faster to answer. **What problems is Cloudways solving and how is that benefiting you?** hosting on my own server ### 49. Top Tier Web Hosting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Cloudways?** It is very reliable web hosting that makes it easy to add websites, upgrade server resources (add compute power/ram), and upgrade server technologies to the current versions (PHP, Nginx, etc.) **What do you dislike about Cloudways?** I currently don't have any downsides - it works and works well with no issues. **What problems is Cloudways solving and how is that benefiting you?** It makes hosting websites simple and has a number of optional paid addons that can make things even simpler. ### 50. just love it **Rating:** 5.0/5.0 stars **Reviewed by:** Maurizio M. | Finance and Logistics, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Cloudways?** SUPPORT: is always there, ready to answer and helping to solve. The overall configuration of the server went well, the migration (and the legacy were quite a monster, killing the previous hosting) well supported. **What do you dislike about Cloudways?** No downsides so far. Never say never, but for the time being, I remain an enthusiast. **What problems is Cloudways solving and how is that benefiting you?** the whole structure, previously operated on 3 different websites, has bene integrated in a multisite Wordpress ## Cloudways Discussions - [How do l move a website created from the Godaddy site builder to Clouways hosting?](https://www.g2.com/discussions/35415-how-do-l-move-a-website-created-from-the-godaddy-site-builder-to-clouways-hosting) - 36 comments, 3 upvotes - [how to setup](https://www.g2.com/discussions/how-to-setup) - 4 comments, 1 upvote - [How do I get high scores on https://pagespeed.web.dev/](https://www.g2.com/discussions/how-do-i-get-high-scores-on-https-pagespeed-web-dev) - 6 comments, 1 upvote - [How do I set up a wildcard DNS for use in Cloudways with a Wordpress multi-site set up [ example mysite.domain.com ] ?](https://www.g2.com/discussions/39348-how-do-i-set-up-a-wildcard-dns-for-use-in-cloudways-with-a-wordpress-multi-site-set-up-example-mysite-domain-com) - 1 comment, 1 upvote - [is there any special price for my clients, especially for students in my country](https://www.g2.com/discussions/34929-is-there-any-special-price-for-my-clients-especially-for-students-in-my-country) - 1 comment, 1 upvote - [View Cloudways pricing details and edition comparison](https://www.g2.com/products/cloudways/reviews?0d40713151=a7c94e989a&40e625c69c=5d0d25927b&5b76de4eee=2801dea588&b07b3ebd81=3c96b4dc84&e3ea911344=3c472c7d31&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-05-14+03%3A02%3A28+-0500&secure%5Bsession_id%5D=4f54544c-a526-48e9-ac26-76f25b5ddb75&secure%5Btoken%5D=dbaf5349fd50b456e19769a866ce2f297718768e7e7726fffb3f911a73ad60f3&format=llm_user) ## Cloudways Integrations - [Astra WordPress Theme](https://www.g2.com/products/astra-wordpress-theme/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [Bunny CDN](https://www.g2.com/products/bunny-cdn/reviews) - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - [Divi](https://www.g2.com/products/divi/reviews) - [Elastic Email](https://www.g2.com/products/elastic-email/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [Rank Math](https://www.g2.com/products/rank-math/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews) - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) ## Cloudways Features **Functionality** - Developer Tools - Automation - Website Staging **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Performance - Cloud Web Hosting** - Caching - Intuitive Control Panel - Opering System - Server Redundancy **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools **Development** - Application Deployment - Development Tools - Development Environment - Language Support - Testing **Management** - Web Content Dedication - Website Hosting - Role-Based Permissions **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Support - Cloud Web Hosting** - Free SSL - Auto-scaling - Flexible Pricing - Cloud Web Hosting - Support **Database** - Database Management - Analytics - Auto Scaling - Backup / Recovery - Storage **Support** - CMS Variety - Multi-CMS Support - Compliance **Free Resources** - Email - Domain - SSL Certificates **Security - Cloud Web Hosting** - Compliance and Certifications - Backup - Data Security **Infrastructure** - Networking - Virtual Machines - Security ## Top Cloudways Alternatives - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (784 reviews) - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (285 reviews) - [Kinsta](https://www.g2.com/products/kinsta/reviews) - 4.8/5.0 (1,436 reviews)