Cloudways Reviews & Product Details

Cloudways is the best web hosting option for a growing business. What I love most about Cloudways is their fastest web hosting services, super fast customer support team (I get responses within 20 seconds when I need them), No hidden fees, and I can easily add credit when I want, easy to scale up and downgrade my hosting services, free SSL certificates, and more. Review collected by and hosted on G2.com.

Here are some of the downside of Cloudways that I don't like. Their control panel is a little bit technical, but anyone can be familiar with their plan within a few days of using it. If they can provide a free email plan then that will be great. Review collected by and hosted on G2.com.

The technical support is FANTASTIC. There have been minor issues with applications and servers, however, when dealing with Cloudways technical support, the response time and quality is great.

Creation and management of servers/applications is super easy, I love having the ability to password protect applications and setup staging sites. Review collected by and hosted on G2.com.

Downgrading servers isn't possible which can be a bit frustrating Review collected by and hosted on G2.com.

The interface of the platform is very pleasing, feels secure, and I like the modern design. The performance of the servers is of course one of my top priorities in choosing a host and I have been very happy with the speed, reliability, and functionality. The controls are very intuitive and it's easy to add servers and integrate my applications without needing to read documentation. I haven't needed customer support but they have provided lots of welcome documentation by email. With all the features, it's easy to implement SSL for security on my sites. Review collected by and hosted on G2.com.

Could be more competitive on the pricing. Review collected by and hosted on G2.com.

What I liked most about Cloudways is the perfect balance between performance and simplicity. It gives you full control over your server without needing to handle all the technical details, which saves a ton of time and frustration. The 24/7 live support has been a lifesaver when working on projects at night and as a complete beginner. Review collected by and hosted on G2.com.

The costs can start to increase quickly when working on multiple projects. Review collected by and hosted on G2.com.

It's very easy to spin up a new cloud server, especially for WordPress. The control panel is unique (not cPanel) and very easy to use after a slight learning curve. Speed of servers has been great. Review collected by and hosted on G2.com.

No phone support, online tickets/email only support. Price is decent for cloud servers, but more than using DigitalOcean droplets directly. Review collected by and hosted on G2.com.

I’ve been using Cloudways for a few months now, and it’s been a great experience. It only took a few minutes to get my business site live, and the whole setup process was super straightforward. The site runs smoothly, loads fast, and I haven’t had any issues so far. Their support team is always quick to respond and really helpful. I’d definitely recommend giving Cloudways a try. Review collected by and hosted on G2.com.

One downside is their email add-on; it’s pretty limited compared to other email providers. Review collected by and hosted on G2.com.

really great service and support build my journey. my website slowdown on shared hosting but after move on cloudways website open fast speed, cloudways breeze cache optimize my website. Review collected by and hosted on G2.com.

mostly nothing dislike, they don't alllow email hosting. Review collected by and hosted on G2.com.

I was able to connect 4 different applications(web site blog) to a single server with ease. The whole process was much faster and simpler than I expected. The UI is clean, and performance has been great so far. Review collected by and hosted on G2.com.

So far, I haven’t run into any major issues. It might take a bit of time to understand the platform if you're new, but overall it's been very reliable. Review collected by and hosted on G2.com.

Cloudways was easy to setup and use and their support was terrific! Review collected by and hosted on G2.com.

I have not found any downside in using Cloudways, they are a much better choice then their competition. Review collected by and hosted on G2.com.

🚀 Speed & Performance: Websites load insanely fast thanks to optimized cloud infrastructure (we’ve seen TTFB drop significantly).

🔄 Flexibility: Unlike traditional hosting, you can choose from top-tier providers like AWS, Google Cloud, and DigitalOcean.

🔧 Ease of Use: The intuitive dashboard makes server management effortless—even for non-techies.

🛠 Managed Security & Backups: Automated backups, firewalls, and free SSL ensure peace of mind.

📞 Reliable Support: The 24/7 live chat support is responsive and knowledgeable. Review collected by and hosted on G2.com.

📌 No cPanel: Might be an adjustment for users coming from traditional hosting environments. Review collected by and hosted on G2.com.