ClickUp Reviews & Product Details

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

Seller

ClickUp

Discussions

ClickUp Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Miles Buckley

Used by Self-Employed and 2 others

Beta

Pricing

Pricing provided by ClickUp.

Free

$0.00

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AI Workflows

See how people combine ClickUp with AI tools to solve real work problems. Each Blueprint is a reusable, step-by-step workflow you can adapt for your team.

Blueprint · Content

Automate Webinar Repurposing Into Multi-Channel Content

Proposed ClickUp design for extracting sourced claims and quotable moments from webinar transcripts, then routing verified materials to specialists who create optimized assets for blogs, social, video, and sales enablement on staggered schedules.

Tools used:

ClickUp

LinkedIn Learning

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Blueprint · Product & Design

Generate Shipped Changelog From Sprint Tasks

Proposed ClickUp design to verify sprint tasks against release-branch PRs, deduplicate and draft a changelog, route PM approval, then publish and reconcile the roadmap.

Tools used:

ClickUp

Appfire Dashboard Hub

Chati

+1 other

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ClickUp Integrations

(202)

Verified by ClickUp

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What's included in ClickUp

ClickUp Brain (AI)ClickUp Brain (AI) is the comprehensive artificial intelligence layer embedded natively across the entire ClickUp productivity platform. Described as "your company's brain," it transforms a single prompt into finished work and continuously learns from every interaction, compounding intelligence across the entire organization over time. Tasks, Docs, Chat messages, and wikis all feed Brain's understanding, so answers and outputs improve as a Workspace grows. At its core, ClickUp Brain is built around three foundational pillars: the **AI Knowledge Manager**, the **AI Project Manager**, and the **AI Writer for Work**. The AI Knowledge Manager instantly retrieves contextual answers from tasks, Docs, past discussions, and connected third-party apps—eliminating the need to switch tabs or hunt through threads. The AI Project Manager automates routine project work including progress reports, individual standups, team updates, and workload analysis. The AI Writer for Work drafts, edits, translates, and formats content using role-specific context, producing polished output suited to the user's job function and situation. ClickUp Brain (AI) features persistent memory, meaning it learns each user's role, preferences, tone, and working style across conversations and over time. Users can even import their existing memory from ChatGPT, Claude, or Gemini into Brain with a single click. Brain also supports **multi-model AI**, allowing users to switch between leading large language models—including OpenAI's ChatGPT, Anthropic's Claude, and Google's Gemini—mid-conversation, with full Workspace context carrying across every model. Key capabilities include: generating polished slide decks, dashboards, landing pages, and interactive prototypes directly from Workspace data; performing deep web research without leaving ClickUp; reading, writing, and searching across Gmail and Slack directly from Brain; creating and managing tasks, subtasks, Docs, and reminders from natural language prompts; summarizing long comment threads, Docs, and task activity; automatically prioritizing and assigning tasks using AI; and building custom automations using plain-language descriptions. Brain also powers **Super Agents**—customizable AI agents that can be built, deployed, and @mentioned anywhere in the Workspace to handle specific workflows autonomously. **AI Skills** provide reusable instructions that Brain and Super Agents load on demand, ensuring consistent handling of recurring workflows without rewriting prompts. **AI Fields** automatically generate or interpret task data such as summaries, sentiment, translations, action items, and categorizations. **AI Cards** bring AI-powered reporting to Dashboards and Overviews, surfacing standups, project updates, and executive summaries. The **Brain MAX** companion apps (desktop, mobile, and Chrome extension) extend Brain's capabilities beyond the browser, enabling universal connected search across ClickUp, the web, and integrated apps, as well as AI-powered Talk to Text for hands-free dictation. The **AI Notetaker** joins meetings on Zoom, Google Meet, and Microsoft Teams to record, transcribe, summarize, and extract action items automatically. ClickUp Brain (AI) is designed to eliminate both AI sprawl and work sprawl by unifying knowledge management, project automation, writing assistance, and agentic workflows in one platform. It maintains enterprise-grade security with SOC 2, ISO 27001, GDPR, and HIPAA compliance, and enforces strict zero-retention policies with all AI subprocessors.

ClickUp ChatClickUp Chat is a fully integrated team communication product built natively into the ClickUp platform — the "Everything App for Work." Unlike standalone messaging tools such as Slack or Microsoft Teams, ClickUp Chat places conversations directly alongside tasks, projects, docs, and other work resources, eliminating the need to context-switch between separate applications. At its core, ClickUp Chat enables teams to communicate through Channels and direct messages (DMs). Channels are dedicated communication areas that can be tied to any Space, Folder, or List within ClickUp's project hierarchy, or created as standalone conversation spaces. Direct messages support 1:1 and group conversations with up to fourteen teammates. All Channels and DMs are accessible from the Home Sidebar and a dedicated Chat Sidebar, keeping communication always within reach. What sets ClickUp Chat apart is its deep convergence with project management. Users can create tasks directly from chat messages — either manually or with AI assistance — ensuring that action items surfaced in conversation are never lost. Threads are synced between Chats and tasks, so context is preserved no matter where a discussion originates. Tasks or Docs mentioned in Chats are automatically linked via Relationships, providing a complete picture of all related work assets. ClickUp Chat also introduces FollowUps™, a triage system that lets users flag important messages and turn them into actionable items so nothing slips through the cracks. Posts allow teams to publish longer-form, asynchronous content — labeled as Updates, Announcements, or Ideas — directly within Chat threads, supporting structured communication alongside real-time messaging. For synchronous collaboration, SyncUps enables live audio and video calls from within any Channel or DM. Users can share their screen, link to tasks during the call, assign comments, and more. AI Notetaker automatically records SyncUps and generates summaries and action items after the call. ClickUp Brain AI is deeply embedded throughout Chat. The AI Answers feature responds to questions instantly using the full history of a Chat or connected apps (such as Google Drive, GitHub, Figma, and Salesforce). AI CatchUp summarizes missed messages and highlights action items when users return to work. AI Task Creation generates task names, descriptions, and context links from a single click. AI Relationships surfaces related tasks, docs, and Chats automatically. Additional standard messaging capabilities include threaded replies, emoji reactions, message scheduling, message forwarding, rich text formatting, file attachments, @mentions, customizable push notifications, reminders, drafts and sent message tracking, and a searchable message history. The sidebar is fully customizable, and an Activity Feed provides a unified view of mentions, reactions, and assigned messages. ClickUp Chat is available on all ClickUp plans, with advanced features such as scheduled messages, unlimited message history, and data retention available on higher-tier plans. It can be activated as a ClickApp within any ClickUp Workspace. The product also supports Slack channel import — bringing over channels, message history, team members, and custom emojis in one click — making migration straightforward for teams switching from other chat tools. ClickUp Chat is accessible on desktop, browser, and mobile (iOS and Android), ensuring teams can communicate and manage work from anywhere.

ClickUp DashboardsClickUp Dashboards is a fully customizable, real-time reporting and visualization feature built natively into the ClickUp platform. It enables teams and organizations to convert workspace data — including tasks, goals, time entries, sprints, and custom fields — into live, interactive visual widgets, all without leaving ClickUp. At its core, ClickUp Dashboards functions as a command center rather than a passive reporting tool. Users can take action directly from the dashboard: reassigning tasks, updating statuses, and closing work items without switching tabs or tools. Dashboards stay continuously synced with live workspace data, auto-refreshing every 30 minutes by default, with the option to manually refresh individual cards or the entire dashboard at any time. Dashboards are built using modular "cards" — over 60 card types are available — that can be freely dragged, resized, and arranged on a flexible canvas. Card types include status charts (bar, pie, battery, and line), workload widgets, sprint burndown and burnup charts, velocity charts, cumulative flow diagrams, calculation cards, time tracking cards, goal tracking cards, assignee cards, priority cards, and embed cards for third-party content. An Auto Layout option automatically removes spacing between cards for a cleaner view. Cross-project visibility is a key strength: dashboards are not limited to a single list or folder. Users can pull data from multiple Spaces, Folders, and Lists simultaneously, giving leadership and project managers a holistic, portfolio-level view across the entire organization. Advanced filtering capabilities allow users to slice data by owner, status, date, custom fields, or any combination using mixed "And/Or" operators. Rolling Time Period filters automatically update time-based cards (e.g., bugs reported in the last 7 days, tickets submitted in the past month) without manual adjustment. ClickUp Dashboards also support scheduled PDF reports, enabling teams to automatically send dashboard snapshots to stakeholders — clients, executives, or team members — on a daily, weekly, or custom cadence. Dashboards can be shared with internal members, guests, or external clients via public shareable links, with granular permission controls (view-only or full access). For teams that need AI-powered insights, ClickUp Brain integrates directly into dashboards via AI Cards. Users can ask natural-language questions — such as "What did my team complete this week?" or "Which projects are behind?" — and receive instant answers drawn from live workspace data, effectively providing an on-demand virtual data analyst. Embed cards allow teams to bring in content from external tools — such as Google Slides, Figma designs, Google Sheets, YouTube videos, Typeform responses, and more — directly into the dashboard canvas. For enterprise-level BI needs, a native Tableau Web Connector allows ClickUp data to be synced into Tableau for deeper analysis. ClickUp Dashboards are available on all plans, with unlimited dashboard usage on the Unlimited Plan and above. They are accessible via the Dashboards Hub — a centralized location to organize, search, create, and manage all dashboards — and can also be added as a Dashboard View directly within any workspace location. Dashboards are also accessible via the ClickUp mobile app on iOS and Android.

ClickUp DocsClickUp Docs is a collaborative document creation and knowledge management feature built natively into the ClickUp platform. Unlike standalone document tools, ClickUp Docs is designed to live directly alongside tasks, projects, and workflows — ensuring that knowledge and execution are always connected in one unified workspace. At its core, ClickUp Docs enables teams to create, edit, and collaborate on rich documents in real time. Multiple users can write simultaneously with live cursors, leave inline comments, resolve discussion threads, and convert any comment into an actionable task with a single click — eliminating the need for follow-up emails or context switching. Every doc can be linked directly to the tasks and projects it supports, so when work moves, the documentation moves with it. Teams can link a spec to a sprint, a brief to a campaign, or a wiki to a team, keeping knowledge tightly coupled to execution. ClickUp Docs supports a full range of rich content formatting, including nested pages and subpages, tables, code blocks, embedded images, videos, presentations, and cover images. Pages can be drag-and-dropped to reorder and nest them, giving teams flexible control over document structure. Slash commands allow users to create docs, insert content blocks, and trigger actions without leaving the keyboard. The Docs Hub serves as a centralized command center for all documents in a workspace. From the Docs Hub, users can search, sort, filter, and organize every doc by owner, date, location, or tag. It surfaces recently accessed docs, favorites, popular wikis, and meeting notes — making it easy to find any decision or document in seconds. Version history is built in, tracking every change made to a doc so teams can review edits, see who made them, and roll back to any previous state. Docs can also be marked as wikis to designate them as verified sources of truth, helping teams quickly identify the most up-to-date information. ClickUp Brain, the platform's AI engine, is deeply integrated into Docs. Users can ask Brain natural-language questions — such as what was decided about a project timeline — and receive answers pulled directly from docs, comments, and wikis, with links to the source. Brain can also write, edit, summarize, and generate content within docs. Super Agents extend this further by automatically pulling updates from conversations, meetings, and completed tasks to keep documentation current without manual effort. Granular permissions allow teams to control exactly who can view, comment, or edit each doc, including the ability to protect pages from unwanted changes. Docs can be shared publicly via a unique URL for external stakeholders, or kept private within the workspace. Synced Content blocks allow teams to create a single reusable content block that automatically updates everywhere it is referenced when the original changes. ClickUp Docs supports import from other tools and export to PDF, HTML, or Markdown formats. Templates are available to accelerate document creation for common use cases such as SOPs, technical documentation, product briefs, and knowledge bases. Docs are available on every ClickUp plan, including the free tier, and are accessible to all users including guests. The product is backed by enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

ClickUp GoalsClickUp Goals is a native goal-tracking and OKR management feature built directly into the ClickUp productivity platform at clickup.com. It enables individuals, teams, and entire organizations to define high-level objectives, break them down into measurable targets, and automatically track progress — all within the same workspace where daily tasks and projects live. At its core, ClickUp Goals connects strategic objectives directly to the work being done. Users assign Goals to projects, tasks, lists, or sprints, and as those linked items are completed, goal progress updates automatically — eliminating the need for manual status updates or separate tracking spreadsheets. This tight integration between goals and tasks is what differentiates ClickUp Goals from standalone OKR tools. Goals are composed of smaller, measurable units called Targets. ClickUp supports four distinct target types to accommodate a wide range of use cases: Task-based targets (progress updates automatically as linked tasks or subtasks are completed), Number-based targets (for tracking discrete metrics like "publish 20 blog posts"), Monetary targets (for revenue, budget, or cost-reduction goals), and True/False targets (for binary milestones such as "complete website redesign: yes/no"). Each target type gives teams the flexibility to model virtually any kind of objective in a structured, trackable way. Goals can be organized into Folders, which enables OKR-style cascading — grouping related goals under sprint cycles, quarterly OKRs, or weekly employee scorecards. A cumulative progress percentage rolls up across all goals in a folder, giving managers a single-view snapshot of overall performance without needing to check each goal individually. Ownership and accountability are built into the feature. Each Goal can have one or multiple owners assigned, deadlines set, and access permissions configured. Goals can be marked as private (for personal targets, confidential HR metrics, or individual scorecards) or public (for company-wide transparency and team alignment). This flexibility supports both top-down OKR frameworks and bottom-up personal goal tracking. ClickUp Goals integrates natively with ClickUp Dashboards, where Goals Cards display each goal as a visual card with a donut-chart progress indicator, total target count, goal owner, and last-updated timestamp. Dashboard widgets — including goal widgets, task list widgets, time tracking widgets, and chart widgets — allow teams to build real-time reporting views tailored to their specific metrics. The feature also works alongside ClickUp Automations, which can trigger notifications and status updates when goals fall behind schedule, and ClickUp Brain (the platform's AI assistant), which can generate tasks, suggest prioritization, and provide AI-powered insights into goal progress and blockers. Multiple custom views are available for goal tracking, including List View, Kanban Board View, and Gantt Chart View, allowing teams to visualize goal-related work in the format that best fits their workflow. Custom Fields, priority levels, and custom statuses can be applied to tasks linked to goals for granular tracking. ClickUp Goals is available on all ClickUp plans, with the Free Forever plan supporting up to 100 goal uses and Unlimited and above plans offering unlimited access. It is designed to scale from individual contributors tracking personal development goals to enterprise teams managing company-wide OKRs and quarterly business objectives.

ClickUp WhiteboardsClickUp Whiteboards is online whiteboard software built directly into the ClickUp project management workspace, eliminating the need for separate visual collaboration tools. It bridges the gap between creative ideation and structured execution by allowing teams to plan visually and act on those plans without ever leaving their workspace. At its core, ClickUp Whiteboards provides an infinite, flexible canvas where teams can brainstorm, map out processes, build flowcharts, and create diagrams. What sets it apart from standalone whiteboard tools is its deep, native integration with the rest of the ClickUp platform: every shape, sticky note, or text element on the board can be converted into a tracked ClickUp task with assignees and due dates in a single click. This means ideas move directly from the whiteboard into the team's workflow without manual re-entry or context switching. The product features real-time collaboration with multiple live cursors, threaded comments, and @mentions, enabling distributed and remote teams to co-create simultaneously on the same canvas — just as they would in a physical room. Teams can see each other's edits and cursor movements as they happen, making asynchronous and synchronous collaboration equally effective. ClickUp Whiteboards is powered by ClickUp Brain, the platform's built-in AI engine. Users can describe a workflow in natural language or paste an existing document, and ClickUp Brain will generate an editable flowchart or process map in seconds. Super Agents — automated AI agents — can monitor workflow changes and regenerate process maps automatically, keeping visual documentation current without anyone needing to manually update the board. ClickUp Brain also supports AI image generation, turning text prompts into visuals directly within the whiteboard. The product supports rich editing capabilities including freehand drawing, color-coded shapes, smart connectors, drag-and-drop elements, sticky notes, text formatting, images, and embedded media. Teams can embed live ClickUp Docs and existing tasks directly onto the canvas, editing them in a sidebar without leaving the board. Whiteboards can also be embedded inside ClickUp Docs using a slash command, and can be shared via public link with external stakeholders who do not need a ClickUp account. ClickUp Whiteboards includes a Presentation Mode that allows teams to walk stakeholders through diagrams frame by frame without exporting to a separate slide deck. A Whiteboards Hub provides a centralized location to organize, search, create, and manage all whiteboards across the workspace. The product comes with a library of pre-built templates for common use cases including sprint planning, retrospectives, flowcharts, user story mapping, org charts, mind maps, mood boards, and more. These templates provide structure while remaining fully customizable to fit team-specific needs. ClickUp Whiteboards is available on the Free Forever plan with generous limits, while paid plans unlock unlimited boards and advanced AI diagram generation features. It is designed for engineering, product, design, marketing, and creative teams who want a single workspace where visual planning, task execution, and team communication converge.

ClickUp Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is ClickUp, and what problem is it built to solve?

ClickUp is a work-management app that brings task management together with docs, reminders, goals, calendars, and an inbox. It is built to help teams plan, organize, and collaborate in one shared app.

What languages does ClickUp support?

ClickUp supports 1 language: English.

What company sizes and industries is ClickUp the best fit for?

ClickUp is used across company sizes, with reviewer-reported use clustering most around small businesses and also spanning mid-market and enterprise teams. The most represented size and industry segments include:

Company size — Small Business: The clearest concentration among positively rated users.
Company size — Mid-Market: Also represented across a range of project and team workflows.
Company size — Enterprise: Present among users managing broader or more complex work.
Industries: Information technology and services, marketing and advertising, computer software, accounting, and education-related organizations recur among positively rated users.

How long does it take to implement ClickUp across a team?

ClickUp implementation is most often reported as taking less than a month, though the time can vary with the amount of workspace configuration and team onboarding involved.

Time to go live	Relative frequency
Under 1 month, including under 1 day	Most common
1–3 months	Also reported
3–6 months	Less common
6–12 months	Occasional

What customer support options does ClickUp provide, and how do users find the overall support experience?

ClickUp offers 24/7 live-rep support, along with chat and email/help desk, plus self-service FAQs and knowledge-base resources. The support experience is mixed: users describe helpful, responsive assistance, while others report slow follow-up or issues that were not resolved to their satisfaction.

What is the experience like for teams switching to ClickUp from another tool?

Teams moving from Trello, Asana, Monday.com, Planner, Smartsheet, and other work-management tools often look to ClickUp for more flexible workflows, broader functionality, automation, or a more consolidated workspace. Moving tasks over can be straightforward, particularly when importing or using templates, but setting up spaces, fields, and consistent team practices may take additional effort; the transition is easier when teams establish a clear structure and give users time to learn it.

What tools and platforms does ClickUp integrate with, and how do these integrations help users get more value from the product?

ClickUp offers 255 integrations, and connections mentioned in use include tools across collaboration, file storage, development, and AI. These integrations help keep work connected and reduce the need to move information manually between apps.

Communication and collaboration: Slack, Microsoft Teams, and Zoom
File storage and productivity: Google Drive, Google Calendar, Microsoft 365, and Dropbox
Development and project tools: GitHub, Jira, Trello, and Asana
AI tools: Claude and ChatGPT

In day-to-day work, these connections can bring project updates, files, and tasks closer together, helping teams avoid some app switching and keep useful context alongside the work.

What features or capabilities could make ClickUp even more useful?

ClickUp could be more useful with a gentler learning curve and smoother performance, especially for teams building complex workspaces. Recurring improvement requests include:

Simpler onboarding and navigation: Make common actions easier to find and help new users understand how spaces, folders, lists, and features fit together.
Faster, steadier performance: Improve loading and responsiveness in large workspaces, busy lists, and complex views.
More flexible automation and integrations: Expand automation options and make it easier to connect workflows with the other systems teams rely on.
More adaptable reporting and dashboards: Add clearer ways to shape charts, track project progress, and view workload across teams.
Finer notification and permission controls: Let teams tailor alerts and access more precisely to their roles and workflows.

How useful do ClickUp users find its AI features in everyday use?

ClickUp’s AI is useful in everyday work when it helps users summarize information, draft content, or take routine actions, though it works best with clear context and a human check. Listed AI capabilities include:

AI writing: Text generation, text summarization, and content generation
AI agents: Autonomous task execution, multi-step planning, and proactive assistance
AI meeting assistance: Automated note-taking, action-item tracking, and smart summaries

Users describe applying AI to summarize task threads and meeting notes, draft or improve text, create tasks, and automate recurring work. These uses can save time, but outputs may miss context or need correction, and getting agents to perform reliably can take setup and iteration.

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Mary M.

Principal

Internet

Small-Business (50 or fewer emp.)

Originally submitted 7/28/2022

"A huge list of robust features for a great price"

5/5

What do you like best about ClickUp?

ClickUp works with email very well. I'm able to create a task based on a client request and then capture all events, files and messages associated with it, which is great for future reference. It's very flexible, but has a bit of a learning curve, however.

The interface is colorful and well organized. If you're a fan of AI, this is the project manager for you, as ClickUp has it available throughout the app.

Additionally, I use it as a way to create documents and reference materials for my work. I've used many other products and keep coming back to ClickUp. A great value for the price! Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The complexity - it's a bit of a learning curve, but that's the deal when using a tool with this many features. Review collected by and hosted on G2.com.

Response from Shanee Shepardson of ClickUp

Hey, there!

We really appreciate you taking the time to leave such an amazing review!

We're so happy to hear that you're enjoying a productivity boost with ClickUp!

Don't hesitate to reach out if you need anything at all, and have a great, productive day!

Chizoba N.

Chief Operational Officer

Small-Business (50 or fewer emp.)

11/4/2026

"ClickUp Keeps Everything in One Place for Easy Task and Project Tracking"

5/5

What do you like best about ClickUp?

What I like best about ClickUp is that it combines everything I need for my job in one place. It hasn't been easier to manage tasks, stay organised, collaborate with team members, and, most of all, track project progress. I also like that it's not hard to use, and the team get along with it easily. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I don't know if I should call it dislike, but ClickUp has a lot more tools than a company may want to use. There're other tools we're used to, like Slack, and some AI tools, but ClickUp now has everything in one place. I will hate to say it is somehow overwhelming trying to use all the tools there in. Review collected by and hosted on G2.com.

Lindsey T.

Owner

Small-Business (50 or fewer emp.)

10/14/2026

"Easy to Customize and Flexible—Great Support Resources"

5/5

What do you like best about ClickUp?

How easy it is to customize to my needs and flex with my business. I also appreciate the support available like webinars and help documents when I have questions. As someone new to the use of AI agents, I have learned so much through their help and it has allowed me to grow my business Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The customization options can become overwhelming, but ClickUp helps with webinars and the ability to book an appointment to discuss your needs with an expert. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

I run 2 businesses and a busy household. I set up each with their own Space in ClickUp to track recurring tasks, To Dos, and, now, my CRM, all in one place. With the help of a Super Agent that updates me every morning with what's due/overdue today and a list of the Top 3 items I should focus on, I no longer miss important meeting prep and schedules. It even integrates with my calendar to see my schedule in real time as things change and attends my meetings to take notes and provide a recap for me. Review collected by and hosted on G2.com.

Jared S.

Vice President

Mid-Market (51-1000 emp.)

10/14/2026

"Sleek, All-in-One ClickUp With Powerful Built-In AI and Automations"

4.5/5

What do you like best about ClickUp?

I use ClickUp for everything, and if it doesn't exist in ClickUp, then it doesn't exist in my world.

It's pretty sleek. On performance, it might just be my machine, but sometimes it's a little slow. Otherwise, my company pays for it, and there are lots of AI credits already available to me inside ClickUp, so I don't need to use or waste regular credits on dedicated AI tools or chatbots.

They're actually really good, and it makes it very easy to set up your own agents as well as automations to help reduce the manual lift needed to run and execute projects. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Sometimes it is overwhelming. You can do so much with such vast options for customization that it can feel overwhelming at times. For anyone who is new or has never used a tool like this before, the learning curve is steep. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

It helps me keep projects moving and on time across many different initiatives. I can also see at a glance what my team is working on and track their progress without having to ping them directly in Slack or email.

ClickUp forms solve a really big issue for our ops team: we now get consistent, streamlined, formatted requests for the various services they provide. And while my organization doesn't enable many of them, there is huge potential for integrations to be incorporated and amplify your work even more. Review collected by and hosted on G2.com.

Ahmed A.

DevOps Engineer

Mid-Market (51-1000 emp.)

10/14/2026

"Organized, AI-Powered Ticketing With Amazing Onboarding and Rock-Solid Stability"

5/5

What do you like best about ClickUp?

I really like how everything is organized. Having AI built in also makes updating tickets and creating new ones really quick. The multiple ticket views are also very cool, and they’re genuinely informative.

I haven’t tried the Slack integration yet, but I’m planning to in the next couple of days, since it should really enrich the experience (I love the idea of never leaving Slack while still updating my board!).

The onboarding is absolutely amazing—honestly one of the best user experiences I’ve ever encountered. Pricing also feels pretty fair for the value provided.

As for platform stability, that’s a real strength. I’ve never run into connection failures, and it’s never laggy or anything—it’s consistently reliable and always up to the task. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Notifications get noisy fast, and tuning them to show only what matters isn’t easy. Frequent UI changes. Things move around between updates, so you have to keep relearning where they are. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

It gives us a single place to track infra and platform work, including both planned tasks and ad-hoc requests. Priorities are clearer, fewer items fall through the cracks, and other teams can see what we’re working on without having to ask.

Overall, it’s been a real upgrade for visibility. Engineering and other teams can check task status and ownership in one place, which means we spend less time on status updates and more time actually getting the work done. Review collected by and hosted on G2.com.

kurniawan a.

Team Lead

Small-Business (50 or fewer emp.)

10/13/2026

Guest users or non-business users of the software, not included in G2 scores.

"A Great Tool for Managing Design Projects and Clients"

4.5/5

What do you like best about ClickUp?

What I like most about ClickUp is that it makes working with clients much easier. As a graphic designer, I use it to share design updates, get feedback, and keep track of revisions. Everything is organized in one place, so it's easy for both me and my clients to see the progress of a project. It also helps me avoid missing important details and keeps the whole process running smoothly. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Sometimes ClickUp feels a bit overwhelming because there are so many features, and it can take some time to get used to everything. The interface can also feel a little slow at times. But overall, I think it's a great tool for managing projects and working with clients. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Before using ClickUp, it was harder to keep track of client feedback, design revisions, and project progress. Now, I can manage everything in one place and easily see what needs to be done next. It also makes communication with my clients clearer and helps me stay organized, especially when working on multiple projects at the same time. Review collected by and hosted on G2.com.

Ms Jamie M.

Business Owner / Realtor

Small-Business (50 or fewer emp.)

10/13/2026

"Automated Workflows and AI Agents Make ClickUp a Solopreneur Powerhouse"

5/5

What do you like best about ClickUp?

Love the automated workflows and the ai agents are fantastic. The UX can be tough at first and it's easy to set up in a more convoluted way than necessary, but I think it just comes with figuring out how you want to use it. I used it in the most basic task manager way for the first few years, then really started creating my templates and systems awhile back. Now I have custom ai agents that work on a schedule or trigger and it is such a massive help as a solopreneur.

I feel like each week I could find something new to implement. Just last week I saw they also have a Canva integration... whoa, can't wait to figure that out more.

It's highly suggested to connect your OpenAi and Claude so that those can read from your ClickUp and be more efficient. But also, get your ChatGPT to sum up your voice and feed it to Brain bc the more you keep at it in Brain, the more I find that it can really nail it on the first go.

I definitely feel like I get my money's worth as a solo-agent that runs two businesses through CU. I can't speak to the onboarding bc I haven't utilized it and hardly ever really need support bc all my questions typically get answered by just asking Brain. But i have taken a lot of the University courses too so that helps.

I can only think of a couple times that I've ran into an issue/glitch but not enough that it was devastating, so I find that minimal of an issue.

I genuinely use this way more than my actual CRM. And at times wish I had the time to just move it all over here. If I were starting from scratch, I'd only build in ClickUp. In fact, I am working on new service, and part of my planning absolutely first factored in how much of it I could run through automations in ClickUp first to speed up performance on my end and consistency for scalability. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I don't really know that I can say there's enough to even come to mind. I do wish I could embed and work on GSheets directly in my attachments and would be great if we could embed a clickable design from Canva directly into a task via the + Review collected by and hosted on G2.com.

Skyler L.

Co-Founder

Small-Business (50 or fewer emp.)

Originally submitted 10/12/2026

"Intuitive, All-in-One ClickUp with Smart Built-In AI"

4.5/5

What do you like best about ClickUp?

ClickUp is intuitive, and everything you need feels easy to locate and within reach. Integrations with common tools like Google Docs help keep work connected and reduce the need to switch between apps. It also runs well on low-end devices, making it accessible for teams without expensive equipment. The free plan is useful for early-stage teams that need to organize their work while keeping costs low.

Onboarding is straightforward, so new team members can get started without spending hours learning the platform. ClickUp’s built-in AI adds to that convenience by helping with everyday tasks and supporting more automated workflows. Having tasks, documents, and team communication in one place makes it easier to keep track of responsibilities and project progress.

What stands out most is how ClickUp brings these tools together. Instead of spreading information across several apps, teams can keep their work organized in a shared space. That makes collaboration more manageable and helps people spend less time searching for information and more time completing their work. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

ClickUp can be slightly confusing at first, and some features and settings are not where you would expect them. Once you get used to the layout, everyday tasks become easier. Integrations with common tools like Google Docs help keep work connected and reduce switching between apps. It works well on low-end devices, and the free plan provides useful features for early-stage teams keeping costs low. Basic onboarding is straightforward, although learning the full platform takes time. I have not used support enough to judge its quality. The built-in AI feels intelligent, and its agent features can help automate routine tasks, though their value depends on your team’s workflow. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp lets me consolidate my documents, links, and tasks in one organized workspace, reducing the time I spend searching for information. Once I learned the layout, managing my work became easier, and integrations with tools like Google Docs reduced switching between apps. It works well on my low-end devices, while the free plan helps me keep costs down. Straightforward onboarding helped me get started, although I have not used support enough to judge it. The built-in AI and agent features help with routine tasks, giving me more time to focus on my projects. Review collected by and hosted on G2.com.

Ricardo P.

Project Management and Development

Design

Small-Business (50 or fewer emp.)

Originally submitted 2/4/2019

"Flexible views and easy use, although better integrations are lacking"

5/5

What do you like best about ClickUp?

I like that ClickUp has a very user-friendly interface and the flexibility to view the same data in different views: table, dashboard, product detail, list, or kanban. It also helps me centralize client and project information and have an overview of what the entire team is doing. It's very easy to start working. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The communication with clients I see in the CRM is only via email, and we use WhatsApp a lot. I'm also having trouble connecting the CRM and doing something connected with Webflow. Starting to work is very easy, but if you don't know your business structure well, it's very difficult to land it directly in the system without a guide; it can become chaotic. Review collected by and hosted on G2.com.

Mario A.

Indie Developer

Small-Business (50 or fewer emp.)

10/12/2026

"Beautiful, Fast All-in-One Workspace—Whiteboards, AI, and Snappy Integrations"

5/5

What do you like best about ClickUp?

My favorite part about ClickUp is the Whiteboard function, allowing me to draw ideas, plans, and schematics all in one go, with simple and comfortable to use tools. The UI is beautiful, modern, and intuitive. It runs fast, on any web browser, with helpful tools, AI implementation, search function, and overall snappy integrations. Even the free plans will be amazing for anyone who craves an all-in-one solution to manage plans, schematics, ideas and tasks within a big or small organization. Finding help is easy, either online or through support itself. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Personally I have not experienced any negative sides about ClickUp. While some keybinds might be unintuitive to use inside of the Whiteboard, alongside some problems regarding zooming in and out, everything else is perfectly functional and simple to use. Review collected by and hosted on G2.com.