ClickUp Reviews & Product Details

I love how user friendly it is, it makes project management fun. I like the templates that can be used and how simple it is to add different views and dashboards to the project. There is so much documentation on it that if you get stuck, resources are available to help. I think it is well priced at the moment for what you get. Review collected by and hosted on G2.com.

I don't like that you can't move projects between workspaces, and also that you don't have the option to group tasks in lists by custom names rather than just task status. Review collected by and hosted on G2.com.

The huge amount of customization available is a big plus and can be tailored to almost any use. The interface is not the easiest to get into, but the way it allows you to adjust views and tasks to the things you need. Although I don’t personally use integrations, I believe they are very good. The app’s performance is also very strong, and the price feels very competitive compared to other players. I’ve used a lot of other project management tools, and aside from Microsoft Project, this is the best one for me. The webinars are a great way to start learning the app, and the agentic tools are very helpful as well. Review collected by and hosted on G2.com.

The one thing I feel it’s missing a bit is on the financial planning side. It could really use more in-app tools to help manage cash flow and support planning for the project. Review collected by and hosted on G2.com.

ClickUp offers so many features and customization options that you can build a workflow around how your brain works best. Whether you prefer visual organization, detailed task tracking, custom fields, or a more traditional spreadsheet-style setup, there’s a lot of flexibility to make the platform work for you. Review collected by and hosted on G2.com.

The biggest downside is the cost. While ClickUp offers a ton of functionality, it can be difficult to justify the expense if you only need a few custom fields and basic tracking capabilities similar to a spreadsheet. For personal projects or simpler workflows, I often find myself turning to Google Sheets because it offers what I need for free. Review collected by and hosted on G2.com.

I like the consistency, structure, and visibility of tasks in ClickUp, and how easily I can see who is responsible for what. I use it to structure task briefs with context, deliverables, resources, and deadlines, and to track ownership, accountability, and project delivery. I love the templates, Docs, forms, and automations for standardizing processes and reducing repetitive admin. ClickUp helps me keep track of my work and due dates, follow progress and blockers, and reduce mental admin and work getting lost between handovers. The initial setup was quite simple. Review collected by and hosted on G2.com.

I find the current view makes it difficult to understand team member capacity. I’d like a clear calendar view of project timelines and due dates, with filters for project, client, team, or team member. Seeing overlapping projects, deadlines, and estimated hours would help me understand how busy people are and see their capacity. Review collected by and hosted on G2.com.

All-in-one flexibility: It replaces multiple separate tools by combining task management, Docs, whiteboards, time tracking, and chat in one workspace.

Customizable hierarchy & views: The structure (Workspaces > Spaces > Folders > Lists > Tasks) adapts easily to any workflow, with instant switching between List, Board, Gantt, Calendar, and Table views.

Powerful native automations: Routine actions—like reassigning tasks, updating statuses, or triggering deadlines—are easy to automate without third-party integrations.

Granular custom fields: Every list can track exact project data (priority, budget, progress, tags) tailored to specific team needs. Review collected by and hosted on G2.com.

Steep learning curve: The sheer volume of features, hierarchy levels, and settings can overwhelm new team members, requiring significant onboarding time.

Occasional lag and sluggishness: Because it tries to do everything, the web and desktop apps can feel heavy and slow to load, especially in workspaces with large databases.

Feature clutter / feature bloat: With frequent new additions, some features feel half-baked or create unnecessary UI clutter for teams that just want straightforward task tracking.

Mobile app limitations: The mobile experience lacks the smoothness of the desktop version, making complex navigation and task editing clunky on the go.

Overly complex notifications: If not carefully configured from day one, default notification settings quickly flood inboxes and in-app feeds. Review collected by and hosted on G2.com.

I like how flexible ClickUp is. It’s easy to build workflows around the way a team actually works, with custom fields, statuses, views, forms, and automations all in one place. I’ve especially found it useful for creating structured request and tracking processes without making them overly complicated. Review collected by and hosted on G2.com.

The flexibility can also make ClickUp feel a little overwhelming. There are a lot of settings and configuration options, and some things take more trial and error than I’d expect to set up correctly. Once a workflow is built it works well, but the initial setup and administration could be more intuitive. Review collected by and hosted on G2.com.

I really like ClickUp's interface because it is very similar to other products I use, like TickTick, Notion, and Google Gemini.

Appreciated the advanced integration of AI capabilities directly inside ClickUp's Brain feature, as it allows me to create super agents that work autonomously 24/7, handling various company tasks efficiently.

These may directly handle your emails, schedule tasks, organize your calendar, set reminders, and measure focus durations on projects and tasks.

We have observed that this boosts productivity and helps the team work more efficiently.

Then there are the super agents, which can complete tasks autonomously, create projects or subtasks, and even provide guidance on project priorities.

The seamless integration ClickUp provides with other services such as Cloudflare, Notion, TickTick, GitHub, and Google, making it a command center where all tasks and projects are organized in one place.

Additionally, the introduction and informative prompts in the ClickUp application, along with the availability of a dedicated university for learning ClickUp, make it easy to understand and use effectively. I'm very grateful for this application; it's a crucial puzzle piece for increasing productivity and enhancing workflow efficiency in a company.

Integrations are where ClickUp shines because it provides internal or dedicated integrations with external tools like Dropbox, Figma, GitHub, Jira, Microsoft Teams, Outlook Calendar, Slack, Zoom, and many more.

The performance of the application is where there could be enhancements and improvements. Because such a feature-rich application needs to be very smooth while transitioning from one page to another, that is where ClickUp lacks a little bit.

We are currently on the Enterprise plan with "Everything AI" added. That is approximately $20 per month, plus an additional cost for the "Everything AI" add-on.

Apart from that, we also have $200 worth of SuperAgent credits added every month to our subscription. Review collected by and hosted on G2.com.

There are some performance issues, particularly in the desktop application for ClickUp. But that has been improving a lot with new updates, and I'm really happy to see the positive progress in that direction. Review collected by and hosted on G2.com.

What I like most about ClickUp is how flexible and customizable it is. As a Project Manager, I juggle multiple clients, projects, and teams, so being able to keep everything organized in one place makes a huge difference. I particularly appreciate the variety of views, custom fields, automations, and the option to build workflows that match each project’s specific needs. It makes it easier to track deadlines, assign responsibilities, and monitor progress without constantly jumping between different tools. I also like how simple it is to adjust ClickUp as our processes change and evolve over time. Review collected by and hosted on G2.com.

One of ClickUp’s biggest downsides is that it can feel overwhelming at times, especially when onboarding new team members. With so many features and customization options, the learning curve can be quite steep. I’ve also run into occasional bugs and performance hiccups, which is frustrating when I’m juggling multiple projects and tight deadlines. Some features aren’t as intuitive as they could be, and certain workflows take more clicks than necessary. Although I do appreciate how frequently ClickUp rolls out updates, those changes can take time to get used to and sometimes introduce unexpected issues. Review collected by and hosted on G2.com.

I like ClickUp’s simple interface and structure. Its basic functions solve about 80% of my daily problems. I can break complex work into smaller, consecutive tasks, add detailed notes, and manage a high volume of tasks. I use reminders and due dates to help manage the mental load. I can assign tasks, set delivery dates, exchange questions in comments, and add the task scope in descriptions. Status changes give me an overview at a glance, and templates let me apply a consistent structure with one click. I also appreciate the AI suggestions sometimes; when they’re correct, I use them as shortcuts in my daily work. Review collected by and hosted on G2.com.

I don’t use the more complex functions much because my work is highly variable. Dates can change when someone is out of office or there’s a holiday or long weekend, so I can’t create automations for delivery days and still do a lot of that manually. The initial setup wasn’t that easy; it took a while to get used to the interface. It’s simple, but it looks complicated, and the view feels crowded with so many fields—I see 100 things even though I only use three. Review collected by and hosted on G2.com.

What I love most about ClickUp is its flexibility and its ability to centralize project management, task planning, and team collaboration on a single platform. At EcoAlliance, we manage engineering, environmental, and technological development projects that involve different teams and responsibilities. ClickUp allows us to organize projects, assign tasks, set priorities and deadlines, monitor progress, and maintain visibility over each team's activities. One of its main advantages is the ability to customize workflows and different views according to each department's needs while maintaining a common organizational structure. I also appreciate that its free version offers useful features to develop and test operational processes before subscribing to a paid plan. For me, the greatest value of ClickUp is not just in managing tasks but in helping transform complex projects and organizational processes into structured, transparent, and coordinated workflows. Review collected by and hosted on G2.com.

What I like least about ClickUp is the complexity of managing multiple workspaces and the limitations of its licensing model for growing organizations. Although ClickUp is a powerful and flexible platform, setting up and maintaining an efficient organizational structure requires time and effort, especially when coordinating several departments and interdisciplinary teams. The free plan is excellent for starting, but its limitations become increasingly evident as the organization grows and needs advanced features. Another significant disadvantage is the licensing structure. When a company manages multiple Workspaces with shared users, upgrading to paid plans can be costly and administratively complex. Additionally, the wide variety of features and configuration options can create a steep learning curve for new users. I believe ClickUp could improve by offering more flexible licensing options for small and medium-sized businesses, simpler management between Workspaces, and more intuitive user onboarding tools. Despite these limitations, I consider ClickUp a valuable platform for project management, with significant potential for business operations. Review collected by and hosted on G2.com.