--- title: Checkr Reviews meta_title: 'Checkr Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 454 reviews by the users' company size, role or industry to find out how Checkr works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 454 scale: '5' date_modified: '2026-07-21' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # Checkr Reviews **Vendor:** Checkr, Inc **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.5/5.0 **Total Reviews:** 454 ## About Checkr Checkr is the AI verification platform for high-stakes decisions. Checkr AI decodes messy, fragmented, hard-to-verify information about people, and delivers clear answers about a person's identity, background, and credentials. Trusted by more than 140,000 customers globally across employment, mortgage, and tenant verifications, Checkr helps businesses and individuals make more confident decisions. Checkr has offices in San Francisco, CA; Denver, CO; and Santiago, Chile. Learn more at: checkr.com. ## Checkr Pros & Cons **What users like:** - Users find Checkr to have **ease of use** , benefiting both employers and candidates with its user-friendly interface. (98 reviews) - Users value the **speed and thoroughness** of Checkr's background checks, enhancing efficiency in the hiring process. (71 reviews) - Users appreciate the **speed and ease of use** with Checkr, enjoying quick integration and fast candidate processing. (47 reviews) - Users value the **seamless integrations** Checkr offers, enhancing efficiency and flexibility across various platforms. (37 reviews) - Users praise Checkr's **helpful customer support** , facilitating a user-friendly experience and reliable background checks. (30 reviews) - Users highlight Checkr's **time-saving efficiency** , streamlining background checks and allowing faster hiring of top candidates. (29 reviews) - Users appreciate the **easy integrations** of Checkr, streamlining background checks with seamless connections to existing systems. (28 reviews) - User Interface (26 reviews) - Helpful (24 reviews) - Users value the **time-saving efficiency** of Checkr, enabling quick completion of onboarding tasks with minimal effort. (22 reviews) **What users dislike:** - Users express frustration over **poor customer support** , citing delayed responses and unresolved issues with background checks. (28 reviews) - Users face **process delays** with Checkr, experiencing slow responses and prolonged verification stages. (27 reviews) - Users often face **delays** with Checkr, lacking visibility into causes and requiring resubmissions for retests. (24 reviews) - Users find a **lack of clarity** with Checkr's background checks and confusing instructions for mandatory fields and addons. (17 reviews) - Users find Checkr's **unclear information** on background checks and requirements frustrating and non-intuitive. (14 reviews) - Users find the **slow checks** frustrating, often experiencing delays in background and employment verification processes. (13 reviews) - Users experience **slow performance** with Checkr, facing delays in receiving results and support responses. (11 reviews) - Expensive (9 reviews) - Limited Access (9 reviews) - Usability Issues (8 reviews) ## Checkr Reviews ### 1. Easy to Use Products with Consistently Quick Turnaround **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Checkr?** I really appreciate how easy all of their products are to use, and the turnaround time is consistently quick. **What do you dislike about Checkr?** Not to sound cheesy, but so far I honestly haven’t found anything to dislike. **What problems is Checkr solving and how is that benefiting you?** We hire in-home technicians, so using background checks gives our customers peace of mind, knowing our technicians are safe to have around. **Official Response from Damien S.:** > Thank you for the review! It's great to hear the products are easy to use and that turnaround has been consistently quick for you. We know how much peace of mind matters when you're placing technicians in customers' homes, and we're glad Checkr helps support that. Thanks for being a customer, and thanks for the kind words! ### 2. Planning Center Integration Keeps Everything in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Checkr?** We use Checkr through a Planning Center integration, and it’s been really helpful to keep all of a person’s information in one place. It’s great being able to access everything together without having to jump between different systems. **What do you dislike about Checkr?** Because we use the integration in Planning Center, we don’t always know whether someone’s background check has been flagged. **What problems is Checkr solving and how is that benefiting you?** Our church has a child safety policy, and using Checkr helps us make sure that volunteers and employees are background checked before they’re involved in any ministries that include children. **Official Response from Damien S.:** > Thank you for sharing this! We're glad the Planning Center integration has made it easy to keep everything in one place without jumping between systems. We also hear your feedback on not always knowing whether a background check has been flagged when working through the integration, and we've shared that with our team. Thanks for taking the time to write this! ### 3. Easy Check Ordering Through Planning Center **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Checkr?** Easy to do order a check through Planning Center for our church leaders. **What do you dislike about Checkr?** I wish you could read a more thorough report straight from Planning Center. Also, would like to know fees for driving records estimate up front. **What problems is Checkr solving and how is that benefiting you?** Knowing the background of our leaders who serve with kids. **Official Response from Damien S.:** > Thank you for sharing this! We're glad Checkr's integration with Planning Center has made it easy to order checks for your church leaders. We also hear your feedback on wanting a more thorough report view directly in Planning Center, and upfront fee estimates for driving records. We've shared both with our team. Thanks for taking the time to write this! ### 4. Easy Reporting and Engagement, But Pass/Fail Clarity Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Checkr?** Can easily send report to someone / can easily engage someone when they have passed **What do you dislike about Checkr?** If someone doesnt pass, it's not always clear why. Also having to do additional MVR reachouts for Pennsylvania candidadates. Also have to follow up on a lot of employment verification /education verification **What problems is Checkr solving and how is that benefiting you?** Background checks **Official Response from Damien S.:** > Thank you for the review, and for laying out both what's working and where it falls short. It's great to hear that sending reports and engaging candidates once they've passed is easy for you. On the rest, we hear you. When a report isn't a straightforward pass, the reasons behind it should be clearer than they've been, and the extra follow-up on MVR outreach and on employment and education verifications is real friction we don't want you carrying. This is useful feedback and we're sharing it with the right teams. If you'd like us to look into any of these specifics, please reach out to our support team and we'll be glad to help. We appreciate you taking the time to share your experience! ### 5. Checkr: Fast Background Checks and Extremely User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Christine B. | Senior Talent Acquisition Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Checkr?** Checkr is extremely user friendly and the background come back quicker than any other service that I have used. **What do you dislike about Checkr?** I havent found anything as of yet that I do not like about this platform. **What problems is Checkr solving and how is that benefiting you?** You can run all kinds of different backgrounds for all different roles. **Official Response from Damien S.:** > Thank you so much, Christine! We're glad Checkr has been quick and easy to use, and it's great to hear you're able to run all kinds of different background checks across your different roles without any friction. We really appreciate you taking the time to share this! ### 6. Easy to Use with Fast Background Check Turnaround **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Checkr?** Easy to use, and fast turnaround times for background checks. **What do you dislike about Checkr?** We haven't come across any downsides while using Checkr. **What problems is Checkr solving and how is that benefiting you?** We have quick turnaround times for hiring, as well as an increase in hiring volume and Checkr has always been consistent with it's functionality and support. **Official Response from Damien S.:** > Thank you so much for the kind words! We're glad Checkr has been easy to use with fast turnaround times, and it's great to hear it's helped support your hiring volume while staying consistent on both functionality and support. We really appreciate you sharing this! ### 7. Easy ATS Integration and a User-Friendly Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Checkr?** Ease of use and integration with our ATS **What do you dislike about Checkr?** Lack of personal customer support. It can be frustrating for new hires when there isnt a customer service phone number for urgent matters. **What problems is Checkr solving and how is that benefiting you?** I do not believe there are any current problems being solved for us. **Official Response from Damien S.:** > Thank you for sharing this feedback! We're glad the ATS integration and ease of use have worked well for your team. We also hear your concern about not having a customer service phone number for urgent situations, especially for new hires who may need quick answers. That's valuable feedback, and we've shared it with our team as we look at ways to make support more accessible during those time-sensitive moments. Thanks again for taking the time to write this! ### 8. Effortless Screening with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon F. | Staffing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Checkr?** I like Checkr for its ease of use and the helpful customer support. I appreciate having all screening activities like background checks, employment verification, education verification, and drug screens all in one place. The straightforward service and solutions make it efficient, and I have no complaints. It's great that it integrates with Bullhorn, which works well for my needs. **What do you dislike about Checkr?** N/A **What problems is Checkr solving and how is that benefiting you?** Checkr consolidates all screening needs like background checks, employment and education verification, and drug screens in one place, making the process seamless and easy. ### 9. Super Easy to Use with Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Checkr?** I like that they are super easy to use. The customer service is also great. **What do you dislike about Checkr?** I dislike that sometimes the backgrounds do take forever to finish. **What problems is Checkr solving and how is that benefiting you?** They are solving having to handle nagging prospects to respond to the questions. **Official Response from Damien S.:** > Thank you for sharing this! We're glad Checkr's been easy to use and that customer service has been a strong point for you. Thanks for taking the time to write this! ### 10. Quick Live Agent Support and Great Package Pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Checkr?** Live agent is quick, able to answer questions fast. Good prices for packages **What do you dislike about Checkr?** Some countries are not able to do background checks, sometimes some of the prices are expensive. **What problems is Checkr solving and how is that benefiting you?** helps us run backgrounds for candidates for hire **Official Response from Damien S.:** > Thank you for sharing this! We're glad the live agent support has been quick and responsive, and that our package pricing has worked well for your team. We also hear your note on background check coverage not extending to every country, and we've shared that with our team. Thanks for taking the time to write this! ### 11. Effortless Background Checks with Seamless User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Scott R. | Executive Pastor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Checkr?** I like Checkr for its ease of use, especially since the volunteer can enter their own information and give consent, so I don't have to chase them for details. I just need to enter the volunteer's email, and Checkr handles the rest. The background checks come back quickly, which is really convenient. Switching from MinistryWorks was great because Checkr offers a more thorough background check, is easier to use, and is more cost-effective. The initial setup was very easy too. **What do you dislike about Checkr?** Nothing **What problems is Checkr solving and how is that benefiting you?** I use Checkr to run background checks for volunteers, ensuring they have no criminal history. It's easy to use, secure, and quick, as volunteers enter their own info and checks are fast. It's thorough and cost-effective compared to our previous service. ### 12. Easy to Use, Fast Results, and Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Checkr?** The platform is very easy to use. Top notch customer support. Quick results. Competitive pricing. **What do you dislike about Checkr?** Nothing of note. We ae happy working with them. **What problems is Checkr solving and how is that benefiting you?** We need a system to help us onboard the best people. Checkr does that. **Official Response from Damien S.:** > Thank you for sharing this! We're glad the platform's been easy to use, with fast results, competitive pricing, and support that's met your expectations. We really appreciate you taking the time to write this! ### 13. Fast, Seamless Integrations That Deliver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Checkr?** I like the speed and the integration capabilities **What do you dislike about Checkr?** The amount of time it takes to get a check back **What problems is Checkr solving and how is that benefiting you?** It is taking care of the manual lift of background checks from the internal. team **Official Response from Damien S.:** > Thank you for sharing this! We're glad Checkr's speed and integration capabilities have taken the manual lift of background checks off your team. Thanks for taking the time to write this! ### 14. Fast, Simple Background Checks from Start to Finish **Rating:** 4.5/5.0 stars **Reviewed by:** Antonio R. | security GRC Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Checkr?** How faster and simple the proccess is to get a background check initiated **What do you dislike about Checkr?** I havent found any specific item that I dislike for now **What problems is Checkr solving and how is that benefiting you?** Automating background checks and integration with internal tools ### 15. Responsive Support That Makes Configuration and Troubleshooting Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Checkr?** I appreciate being able to connect with a representative to work through any configuration questions or troubleshooting issues. **What do you dislike about Checkr?** Candidates can dismiss requests for employment information. **What problems is Checkr solving and how is that benefiting you?** Our candidate screening process, it helps us verify their employment history. **Official Response from Damien S.:** > Thank you for sharing this! We're glad you've been able to connect with a representative for configuration questions and troubleshooting. We also hear your note about candidates being able to dismiss employment information requests, and we've shared that with our team. Thanks for taking the time to write this! ### 16. Easy to Navigate With a Simple, Employee-Friendly Layout **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Checkr?** Easy to navigate, simple enough for employees to engage and complete. Layout is also simple. Direct information **What do you dislike about Checkr?** Loggin in TWICE every single time. not able to run checks on minors **What problems is Checkr solving and how is that benefiting you?** quick turnaround for employee checks **Official Response from Damien S.:** > Thank you for sharing this! We're glad the platform's been easy to navigate with a layout that's simple for your employees to complete. We also hear your feedback on having to log in twice each time, and we've shared that with our team to look into. If you're finding this to be a blocker, please feel free to get in touch with our support team and we'll be more than happy to help troubleshoot. Thanks for taking the time to write this! ### 17. Efficient, Compliant Background Checks—Support Responsiveness Could Be More Consistent **Rating:** 3.5/5.0 stars **Reviewed by:** Crystal H. | Director, Talent, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Checkr?** Checkr is a efficient background check solution that balances compliance and candidate experience. **What do you dislike about Checkr?** Customer support responsiveness could be more consistent. Support can generally be helpful but high-touch support would be beneficial for time-sensitive hiring needs. **What problems is Checkr solving and how is that benefiting you?** We partnered with Checkr to address a compliance gap in our background check process while improving auditability. This has increased consistency, reduced risk, and has given us greater confidence that our hiring decisions align with regulatory requirements. Overall, it has made our process more efficient, transparent, and compliant. ### 18. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Checkr?** It's very quick and easy to use, I like that there are a lot of package options **What do you dislike about Checkr?** I think it can be slow to update at times **What problems is Checkr solving and how is that benefiting you?** It combines background check processes into one instance **Official Response from Damien S.:** > Thanks for taking the time to leave a review! It's great to hear Checkr is quick and easy to use and that the range of package options works well for you. On things being slow to update at times, that's fair, and it's the kind of specific feedback that helps us tighten things up. We're glad having your background check processes in one place is saving you the hassle of juggling several. If you ever run into a slow update you want us to look at, our support team is happy to help! ### 19. Seamless Rippling Integration Makes Background Checks Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Checkr?** It integrates with Rippling - our HR platform. It makes it extremely easy to hire someone and have a background check automatically generate. It is also very simple to review. **What do you dislike about Checkr?** It excludes a credit check portion - which is something that we ultimately needed and causing us to use two separate background check platforms. **What problems is Checkr solving and how is that benefiting you?** It benefits us by saving time! We don't need to go to a separately platform unless we need to review a background check - in which case, the link is provided for us to take us straight into checkr to review further. This makes it super simple to get our new folks onboarded in a timely manner. ### 20. Easy UI and Seamless Worksuite Integration **Rating:** 5.0/5.0 stars **Reviewed by:** John E. | Manager of Risk, Compliance, and Security, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Checkr?** It is an easy UI and simple intergration with Worksuite. **What do you dislike about Checkr?** Nothing to note based on our usage. It is the same as any other background check system. **What problems is Checkr solving and how is that benefiting you?** Ability to intergrate with our ATS. **Official Response from Damien S.:** > Thank you, John! We're glad the platform's been easy to use and that the Worksuite integration has been seamless for your team. We really appreciate you taking the time to share this! ### 21. User-Friendly and Easy to Navigate, with Information Always Within Reach **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Checkr?** I find it very user-friendly and easy to navigate. The information I need is readily accessible, which helps us make informed decisions. **What do you dislike about Checkr?** I don’t have anything I dislike about it. I also haven’t used other software like this, so I don’t have anything to compare it to. **What problems is Checkr solving and how is that benefiting you?** It is currently allowing us to have visibility into our potential drivers background checks which is extremely important to the safety of our business ### 22. Easy to Navigate with Fast Results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Checkr?** Platform is easy to navigate. Results are fast. **What do you dislike about Checkr?** I have currently not had any issues with the platform. **What problems is Checkr solving and how is that benefiting you?** Checkr is helping provide improve our confidence in the candidates we are hiring. **Official Response from Damien S.:** > Thank you for sharing this! We're glad the platform's been easy to navigate with fast results, and that Checkr's helped build confidence in your hiring decisions. We really appreciate you taking the time to write this! ### 23. Fast and efficient way to get background checks. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Checkr?** Quick turnaround on background reviews and intentional with collecting customer feedback. **What do you dislike about Checkr?** Get more variety in payment or pricing plans. **What problems is Checkr solving and how is that benefiting you?** A good way for us to review the people we are investing in. **Official Response from Damien S.:** > Thanks for the review, and for coming back to update it. It's great to hear the turnaround on background reviews is quick, and it means a lot that you noticed the effort we put into collecting customer feedback! More variety in payment and pricing plans is reasonable to want, and it's helpful to know that's where you'd like to see more flexibility. We're glad Checkr gives you a solid way to review the people you're investing in. Glad to have you with us! ### 24. Fast Reference Checks, But Too Many Come Back as “No Response” **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Checkr?** How fast checks are finished reference checks **What do you dislike about Checkr?** reference checks that come back uncompleted and just say no response **What problems is Checkr solving and how is that benefiting you?** the lack of time that we have for reference checks **Official Response from Damien S.:** > Thank you for the review, and for being clear about both sides of it. It's good to hear the reference checks come back quickly and that the speed is saving you time. The "no response" outcomes are a fair thing to raise, since a reference that can't be reached doesn't give you what you actually need, and we know that's frustrating when you're relying on it. That's helpful feedback and we're passing it along to the right team here. If you'd like us to dig into any specific reference checks that came back that way, please reach out to our support team and we'll be glad to help. Thanks for taking the time to provide your feedback! ### 25. Checkr Is Easy to Use and Delivers Quick Results **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Checkr?** Checkr is easy to use and provides quick results **What do you dislike about Checkr?** Each basic background check is expensive **What problems is Checkr solving and how is that benefiting you?** Makes it easy for us to check our employees backgrounds **Official Response from Damien S.:** > Thank you for sharing this! We're glad Checkr has been easy to use with quick results for checking your employees' backgrounds. We also hear your feedback on the cost of basic background checks, and we've shared that with our team. Thanks for taking the time to write this! ### 26. Smooth Workday Integration with Timely Background Check Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Checkr?** Interfaces with Workday and provides timely background check updates. **What do you dislike about Checkr?** There isn't anything that I dislike about Checkr. **What problems is Checkr solving and how is that benefiting you?** It provides excellent background check services. **Official Response from Damien S.:** > Thank you for sharing this! We're glad the Workday integration has been smooth and that you've gotten timely updates on background checks. We really appreciate you taking the time to write this! ### 27. Effortless Setup, Essential for Ministry Safety **Rating:** 5.0/5.0 stars **Reviewed by:** Jason R. | Business Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Checkr?** I appreciate Checkr for its seamless integration with our church enterprise resource software, the Planning Center, which greatly simplifies our workflow. The setup process was incredibly straightforward, allowing us to quickly establish our account and have it functioning effectively without any hassle. One of the key attractions for me is how Checkr contributes significantly to managing risks associated with ministry work involving children. Given the responsibilities and liabilities involved in such work, Checkr ensures that all individuals, whether in official or volunteer capacities, have clear background checks. This not only guarantees safety but also provides reassurance for me and protects our organization from potential legal issues. Additionally, I find the pricing structure of Checkr to be quite affordable, especially for the basic background check services, which is an important factor considering our non-profit setting. I also value the system's efficiency in delivering quick results, facilitating timely decision-making and role assignments. These aspects make Checkr a valuable tool in our operations, one that I would recommend with a score of 10 out of 10. **What do you dislike about Checkr?** I think Checkr could improve by providing a better view of results when a flag comes up, allowing easier customization of which issues to focus on. **What problems is Checkr solving and how is that benefiting you?** I use Checkr for background checks, ensuring safety and reducing liability in our ministry. It's easy to set up, integrates well with our software, and provides quick, reliable results for those working with underage individuals. ### 28. Quick and Efficient Background Checks with Pricing Concerns **Rating:** 4.0/5.0 stars **Reviewed by:** Cody B. | Global Director, HR Operations, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Checkr?** I like how Checkr solves the issue of having to manually do background checks. We get the results back very quickly, which helps us close out hiring screenings more quickly and efficiently. The initial setup of Checkr was very seamless for our team. **What do you dislike about Checkr?** The cost **What problems is Checkr solving and how is that benefiting you?** Checkr eliminates manual background checks, quickly delivering results, which speeds up our hiring screenings and makes them more efficient. ### 29. Effortless Background Checks, Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff M. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Checkr?** I really like how Checkr integrates with our applicant tracking system, making it super easy to request background checks. It takes me less than 30 seconds to initiate a background check, and then the applicant gets a notification to enter their personal information, which saves me from added administrative work. The initial setup and implementation of Checkr was also extremely easy. **What do you dislike about Checkr?** Making sure that I have supporting documentation and detail for invoices. **What problems is Checkr solving and how is that benefiting you?** Checkr adds credibility to our hiring process by ensuring we hire honestly reported applicants. Its integration with our applicant tracking system makes background checks fast and easy, relieving me of administrative duties. ### 30. User-Friendly Background Checks with Quick Turnaround **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Checkr?** Checkr is user-friendly and has quick turnaround times for most potential employees and independent contractors. **What do you dislike about Checkr?** What i dislike about Checkr is it is hard to search for multiple applicants and remain on the same page once you hit the back arrow it takes you back to the most recent background checks. **What problems is Checkr solving and how is that benefiting you?** Nothing as of right now ### 31. Quick Turnaround and Easy-to-Use Background Checks with Checkr **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Checkr?** Checkr has a quick turnaround for results and is very easy to use. **What do you dislike about Checkr?** The dashboard could be improved. It shows all recent activity, but it doesn’t provide a clear overview or an easy breakdown by location. **What problems is Checkr solving and how is that benefiting you?** MVRs, background checks, and OSHA tests. It’s nice to have everything in one place. ### 32. User-Friendly Platform with Slow Turnaround Times **Rating:** 2.0/5.0 stars **Reviewed by:** Anna B. | People and Culture Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Checkr?** I find Checkr to be user-friendly and easy to use. **What do you dislike about Checkr?** Turnaround times can sometimes be slow, and customer service sucks. No dedicated customer success manager if you don't spend a certain amount of money, and you are forced to chat with an AI bot. When I've actually spoken to their human customer support team, they haven't been much more helpful. **What problems is Checkr solving and how is that benefiting you?** I use Checkr for background and credit checks. The platform is user-friendly and easy to use. ### 33. Effortless Employee Background Checks **Rating:** 4.5/5.0 stars **Reviewed by:** Natalie D. | Director of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Checkr?** I love how Checkr handles background checks for new employees in a really streamlined way, making it easy and requiring little work for the employee. The initial setup of Checkr was easy too. **What do you dislike about Checkr?** nothing **What problems is Checkr solving and how is that benefiting you?** Checkr streamlines background checks, making them easy and requiring little work from employees. ### 34. Reliable and fast background check solution **Rating:** 5.0/5.0 stars **Reviewed by:** Monica D. | Admin and HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Checkr?** Checkr is very easy to use on a daily basis. We run background checks regularly, and the process is fast and consistent. The platform is intuitive, and the implementation was straightforward—it didn’t take long to get everything set up and integrated with our hiring system. I also like that the reports are detailed but still easy to review and share with our team. **What do you dislike about Checkr?** Sometimes, the status updates can be a little vague, especially if there's a delay. It would be helpful to have clearer messaging when a report is held up or needs additional info. Also, support response time can vary depending on the issue. **What problems is Checkr solving and how is that benefiting you?** Checkr helps us run background checks quickly and reliably during the hiring process. It takes a task that used to be manual and time-consuming and makes it simple and automated. That means we can move candidates through the pipeline faster without sacrificing accuracy or compliance. It also reduces the risk of human error and ensures we stay on top of any legal requirements. The time savings alone have made a noticeable difference in how efficiently we hire. ### 35. Fast turnaround, Transparent Workflow Status Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Checkr?** speed and workflow status update visibility **What do you dislike about Checkr?** pass through fees for employment and edu **What problems is Checkr solving and how is that benefiting you?** time to start metric has improved significantly. client service is responsive and quick compared with previous vendor **Official Response from Damien S.:** > Thank you for sharing this! We're glad the speed and workflow status visibility have improved your time-to-start metric and been a stronger experience than your previous vendor. We also hear your feedback on the pass-through fees for employment and education verifications, unfortunately we don't have a lot of control over some of the fees associated with certain searches but we've shared your feedback with our team. Thanks for taking the time to write this! ### 36. Fast, User-Friendly, but Could Be More Cost-Effective **Rating:** 5.0/5.0 stars **Reviewed by:** toni a. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Checkr?** I like that Checkr is fast and user-friendly. There's a variety of background checks we can perform that are tailored to each employee. I also appreciate that it integrates well with our CRM, and the initial setup was very easy. **What do you dislike about Checkr?** I wish that it were more cost-effective. Group or bulk rates would be helpful. **What problems is Checkr solving and how is that benefiting you?** Checkr helps me verify criminal backgrounds and motor vehicle reports efficiently. It's fast, user-friendly, and offers a variety of tailored background checks. ### 37. Checkr Is Quick & Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Kelsey G. | Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Checkr?** I love how easy it is to use and to integrate with our ATS, Greenhouse. Also, the background checks come back very very quickly - usually within 1 hour. We use Checkr basically every day and it is such a big part of our success. **What do you dislike about Checkr?** The pre-adverse action guidelines are a bit confusing. Would be nice to have it be a bit more automated and easy to do. **What problems is Checkr solving and how is that benefiting you?** Checkr is running background checks for all of my company's new hires. This is super quick and easy and it is benefiting my company by making sure we are doing our due diligence. ### 38. User-Friendly and Efficient, But Needs Better Phone Support **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra V. | People Business Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Checkr?** Checkr is very user friendly, both from an admin as well as candidate experience. It is easy to navigate and really efficient. **What do you dislike about Checkr?** Checkr has a chat option for support, but it would be nice to have a dedicated phone number to call for more immediate assistance. **What problems is Checkr solving and how is that benefiting you?** Checkr has reduced the time to process background checks. It has drastically improved the employee experience, and it makes it easy to get the required information and clear employees to start more quickly. ### 39. Easy to Use, Simple Navigation, and Clear Reports **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Checkr?** ease of use, navigation simple to use, reports are clear **What do you dislike about Checkr?** sometimes hard to get an account rep, but most time ok **What problems is Checkr solving and how is that benefiting you?** we are in the homecare business so background is critical ### 40. Horrendous Customer Support and Usable International Checks — Feels Like a Scam **Rating:** 0.0/5.0 stars **Reviewed by:** Patty Y. | People Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Checkr?** Checks in the US have worked well for us, haven't really had any issues and have been **What do you dislike about Checkr?** Our team has encountered significant challenges using Checkr’s international background check services, and unfortunately, the experience has raised serious concerns about reliability and customer support. Key issues: Lack of Proactive Communication: When a background check was initially suspended, no notice or explanation was provided. The candidate was not informed that additional information was needed, and we were left guessing what went wrong. No communication made leading up to the suspension. Inaccurate Support Guidance: Support misidentified the candidate’s country of origin, (Kept referring to Belarus as Belgium) and referred us to incorrect procedures, and failed to address the underlying cause of the issue. This led to us resubmitting the same check without any improvement in outcome. Inability to Resolve Internal Errors: The same background check was suspended twice. Despite Checkr being the one to suspend it, we were told it could not be reversed. At no point did anyone take ownership or provide a viable path forward. No Follow-Up or Escalation: After reaching out for over a month — including multiple requests for an ETA — we received no updates, no resolution, and no credits for failed checks, althought working with a support agent who claimed that they were not getting anywhere with their internal engineering team for a resolution. At this point, our only recourse to hold off payment. This situation has demonstrated that Checkr’s international capabilities are not only limited but unsupported by a responsive or accountable support structure. After reaching out to their billing team, we were once again redirected to the original support agent who never resolved our issue and never responded to our email. If your organization operates globally or requires dependable customer service, we recommend evaluating alternative vendors. **What problems is Checkr solving and how is that benefiting you?** Assessing new hire background checks. ### 41. Great Experience with Checkr **Rating:** 4.5/5.0 stars **Reviewed by:** Kayla S. | Senior HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Checkr?** Checkr is easy to use and usually fast. We are hiring a lot and have had no issues submitting our requests and building the right package for our company. The candidates have never complained about the system or inputting their information. **What do you dislike about Checkr?** The only slight downside I've had is getting in touch with someone in customer service. We had an issue with a county taking a long time to process background checks and Checkr couldn't tell us what the issue could be. Someone in quality control to catch those patterns and assess could be helpful. **What problems is Checkr solving and how is that benefiting you?** Checkr is allowing us to be relatively hands off with the background check process. We don't have to call around or contact agencies ourselves. ### 42. Effortless for End Users, Truly User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Andi B. | Director, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Checkr?** Ease of use for end users and reporting functionality **What do you dislike about Checkr?** I don't have any features that I dislike **What problems is Checkr solving and how is that benefiting you?** Checkr was the product we choose as a start up compnay 3 years ago and as we have growm to over 250 employees the ease of use to run background checks and MVRs has been beneficial as we go through the hire process for our locations. ### 43. Fast and Easy Background Checks! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis G. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Checkr?** My company's insurance provider requires us to run Motor Vehicle Reports for anyone who is driving on set. I love that I just need to send an email and Checkr collects all of the sensitive info. Also, the reports process so quickly which is great because we sometimes get super last min drivers. I like the new updates where you can bulk add a bunch of email addresses! **What do you dislike about Checkr?** Sometimes the reports are hard to decipher, and it isn't available for Pennsylvania. **What problems is Checkr solving and how is that benefiting you?** Fast motor vehicle reports for shoots. Makes it super easy to hire drivers when we are on a time crunch. ### 44. Fast and Easy Integration, But Clearing Pending Employees Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Gabrielle Z. | Human Resources Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Checkr?** It is quick and easy to use. It also is linked to our recruiting software. **What do you dislike about Checkr?** I don't know how to clear a pending employee usually it is an individual who is an international employee and they are unable to obtain proof of education. **What problems is Checkr solving and how is that benefiting you?** It ensure we are hiring employees that have a clear background check. ### 45. Checkr has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Ned L. | Assimilations Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Checkr?** Every time I have a question or need help, they are hyper-responsive. They also return background checks way quicker than our previous vendor. **What do you dislike about Checkr?** I haven't experienced anything that I dislike. Everything has been great! **What problems is Checkr solving and how is that benefiting you?** They are integrated with our church database which makes screening very easy. It saves us loads of administrative work. ### 46. Easy to Use and Delivers Fast Results! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Checkr?** It is easy to use and we get results fast. **What do you dislike about Checkr?** I like that most results and electronic. The states that have manual records take longer to get results. **What problems is Checkr solving and how is that benefiting you?** Onboarding new employees to get background checks. ### 47. Easy US background check; unclear pricing for foreign **Rating:** 4.0/5.0 stars **Reviewed by:** Kim T. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Checkr?** Very easy to use with many options for background checks. It would be nice to get notifications when candidates don't respond to requests. Integrates with Vanta. **What do you dislike about Checkr?** For foreign background checks, the price range is wide and so you really don't know how much it'll cost. This was for looking at Pakistan so it might be different for other countries. **What problems is Checkr solving and how is that benefiting you?** We need easy background checks on potential hires. ### 48. User-Friendly App with Great Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Checkr?** I utilize Checkr on a weekly basis and I have found that it is a fairly user friendly application and if you do have any questions or concerns, their support team is very thorough and quick to respond. Their new reporting functionality is very useful as well. **What do you dislike about Checkr?** N/A - I do not have anything specific to share at this time. **What problems is Checkr solving and how is that benefiting you?** Checkr has a multitude of different checks available which allows us to add elements so we stay in compliance with our various contracts. ### 49. Seamless ATS Integration and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Checkr?** Checkr integrates well within our ATS. The UI is also very intuitive. We have hundreds of background packages and they are able to accomodate them. Their customer support is very responsive. **What do you dislike about Checkr?** Sometimes when needing to reorder occupational health screenings it can be a bit clunky. We have clients with a large number and it only allows 5 at a time. The communication with TB results is lacking as well. **What problems is Checkr solving and how is that benefiting you?** Running and reviewing background checks. I am satisfied with the ease of use. ### 50. Exceptionally User-Friendly and Comprehensive Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Chandra H. | Human Resources Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Checkr?** So user friendly & comprehensive. Quick response time! **What do you dislike about Checkr?** I do not have any dislikes. I have used for several months and do not find anything to dislike. **What problems is Checkr solving and how is that benefiting you?** Quick response for background checks to fill the ever-revolving door of employees ## Checkr Discussions - [Is Checkr integratable with Ceridian?](https://www.g2.com/discussions/is-checkr-integratable-with-ceridian) - 1 comment, 1 upvote - [What is the report type that will give us a faster turnaround time to complete?](https://www.g2.com/discussions/what-is-the-report-type-that-will-give-us-a-faster-turnaround-time-to-complete) - 1 comment, 1 upvote - [Does Checkr have a web-based or API product?](https://www.g2.com/discussions/does-checkr-have-a-web-based-or-api-product) - 1 comment, 1 upvote - [Who uses Checkr?](https://www.g2.com/discussions/who-uses-checkr) - 1 comment - [View Checkr pricing details and edition comparison](https://www.g2.com/products/checkr/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+17%3A24%3A40+-0500&secure%5Bsession_id%5D=ad8ce651-1cf1-4a04-8009-21df1df33553&secure%5Btoken%5D=f01542544d59fae0006371c04f833349061c7427eb932c36007dafd3c4fe4783&format=llm_user) ## Checkr Integrations - [Able by Bullhorn](https://www.g2.com/products/able-by-bullhorn/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [ChurchStaq](https://www.g2.com/products/churchstaq/reviews) - [EMS](https://www.g2.com/products/employee-monitor-system-ems/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [Netchex](https://www.g2.com/products/netchex/reviews) - [Paradox](https://www.g2.com/products/paradox/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Planning Center Check-Ins](https://www.g2.com/products/planning-center-check-ins/reviews) - [Planning Center People](https://www.g2.com/products/planning-center-people/reviews) - [Planning Center Services](https://www.g2.com/products/planning-center-services/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) - [Workable](https://www.g2.com/products/workable/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Worksuite](https://www.g2.com/products/worksuite/reviews) ## Checkr Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Drug Testing Administration** - Screening and Assessments - Compliance - Dashboard - Integrations **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Drug Testing Data** - Real-Time Tracking - Alerts and Notifications **Platform Basics** - Optimization - Interoperability - Performance **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Drug Testing Additional Functionality** - Mobility - Messaging - Payment **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **AI Investigation and Verification - Background Check** - Verification ## Top Checkr Alternatives - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (506 reviews) - [HireRight](https://www.g2.com/products/hireright/reviews) - 3.9/5.0 (180 reviews) - [Certn](https://www.g2.com/products/certn/reviews) - 4.7/5.0 (202 reviews)