Site24x7 Reviews & Product Details

The "single pane of glass" visibility is the biggest winner for me. Being able to jump from a high-level website uptime check straight into server-level metrics or cloud resource usage without switching platforms is a huge time-saver. I also really value the flexibility of the alerting system; the fact that it can actually place a phone call to me when a critical circuit goes down rather than just burying another notification in a noisy Slack channel has saved our team during off-hours more than once. Review collected by and hosted on G2.com.

The user interface feels a bit stuck in the past. It’s functional, but it’s definitely cluttered, and finding specific advanced settings can feel like a scavenger hunt. Also, the alerting can be a double-edged sword; if you don't spend significant time fine-tuning your thresholds early on, you’ll get hit with a "storm" of individual notifications for a single incident instead of one consolidated report. The pricing model can also be a bit of a headache to navigate once you start adding various monitors and add-ons. Review collected by and hosted on G2.com.

What I like most is the unified view it provides. Being able to monitor our websites, servers, network devices, and cloud infrastructure all from a single console is incredibly efficient. It eliminates the need to jump between different tools, giving us a complete picture of our IT health at a glance." Review collected by and hosted on G2.com.

There is nothing I dislike about the functionality itself. However, because the platform is so feature-rich, it can take a little time to explore and learn where all the settings are located. But once you get used to it, it's very easy to navigate. Review collected by and hosted on G2.com.

Site24x7 has been incredibly helpful for us because it gives a clear, real-time view of our website performance across regions. The dashboards are clean, the setup is quick, and the alerts are reliable—no noise, just meaningful notifications. I also appreciate how simple it is to add new monitors and how smoothly it integrates with the rest of our infrastructure. Overall, it saves a lot of time and gives us great confidence in our uptime and user experience. Review collected by and hosted on G2.com.

There isn’t much to dislike, but sometimes some of the advanced features feel a bit hidden and take a moment to find. The UI could be slightly more streamlined when navigating deep configuration pages. Apart from that, everything works well and performs consistently. Review collected by and hosted on G2.com.

What I like most about Site24x7 is the ability to actively monitor our APIs by sending API requests, analyzing the responses, and immediately knowing whether an API is working or not. I also appreciate that, through its API integration, we can query CloudWatch and quickly identify which specific API had an issue in real time. Review collected by and hosted on G2.com.

What I don’t like about Site24x7 is that when it’s connected to Slack and multiple servers go down during an incident, I get a separate notification for each one instead of a single grouped or consolidated alert. This creates a lot of noise in real time. It might be solvable with the right configuration Review collected by and hosted on G2.com.

Very easy setup both on Linux machines and Windows - both Cloud and on-premise - you install an agent and get out of the box a bunch of monitoring and dashboards. It also discovers services automatically - got some docker containers on your server? No problem! Databases? Easy! Domain Controller? Don't sweat it - it will get discovered. Incorporating this product into an existing environment is straight forward and easy.

In my case - using Azure Monitor would cost more, so it was also cost-effective on top of being time-efficient. Review collected by and hosted on G2.com.

It requires an agent, and there is a bit of a learning curve to get to know all the possible options. Review collected by and hosted on G2.com.

Site 24x7 offers a wide range of features and integrates seamlessly with various platforms and applications. I have been using Site 24x7 for the past seven years, and during this time, we have never experienced any issues or service interruptions. Getting started with the platform was straightforward, and the implementation process was also simple thanks to the clear documentation. Site 24x7 serves as our primary monitoring tool for our entire cloud infrastructure, and it is also capable of monitoring on-premise infrastructure. The customer support is prompt and helpful, though we have rarely needed to contact the support team. Review collected by and hosted on G2.com.

Although the platform offers a wide range of features, its graphical interface has remained unchanged since I began using it. While the mobile app has received updates, I still find it less user-friendly than I would like. I suggest that the company focus on enhancing the tool's visual design. Review collected by and hosted on G2.com.

Site24x7's best feature is its all-in-one monitoring. It tracks website uptime, servers, applications, and networks. It supports both cloud and on-premise systems, offers customizable alerts, and provides detailed reports, all with an easy-to-use interface. Review collected by and hosted on G2.com.

Site24x7's pricing can be confusing, and some users find the advanced features have a learning curve. The alert system can be overwhelming without proper setup, and there are fewer third-party integrations compared to competitors. Also, the UI could be more modern and less cluttered. Review collected by and hosted on G2.com.

The site 24x7 is an excellent monitoring tool for overseeing infrastructure and a variety of services, applications, APIs, websites, servers, and more centrally . It provides timely alerts based on the thresholds you set. You can easily configure and define monitors, alerts, and thresholds according to your specific requirements. Review collected by and hosted on G2.com.

When using Azure ASR, I noticed that after the server spins up in the secondary region and then fails back to the primary region, a new monitor is created for the same server. Review collected by and hosted on G2.com.

I find Site24x7 really helpful for monitoring several internal services for availability. The setup is easy and straightforward, especially for multi-location checks of web services performance. I also appreciate that it integrates with PagerDuty, making incident response quite fast and streamlined. Site24x7 offers a large set of monitor types and it's easy to set up and group monitors, which I find beneficial. Review collected by and hosted on G2.com.

The interface feels quite old-fashioned. The login process is troublesome because it seems like the accounts are federated between the EU and US. If you select the wrong region during the first login, you're stuck with it. Review collected by and hosted on G2.com.

Comprehensive Monitoring: Site24x7 provides a wide range of monitoring capabilities, including website uptime, performance, server health, and user experience. This comprehensive approach ensures that you can track all aspects of your online presence from a single platform.

User-Friendly Interface: The platform's intuitive and user-friendly interface makes it easy to set up and navigate. Even those with limited technical expertise can quickly configure monitoring checks and interpret the results.

Customizable Alerts: Site24x7 offers flexible alerting options, allowing you to receive notifications through various channels, including email, SMS, and integrations with popular messaging apps. You can set up alerts based on specific thresholds and conditions.

Cloud and On-Premises Monitoring: Whether your infrastructure is in the cloud or on-premises, Site24x7 supports both. This versatility is valuable for businesses with hybrid environments.

Scalability: Site24x7 can scale to meet the monitoring needs of small websites or large enterprises. You can add or remove monitoring components as your business grows.

Integration Capabilities: The platform integrates seamlessly with other tools and services, including popular content management systems and collaboration apps, streamlining your monitoring and incident management processes. Review collected by and hosted on G2.com.

Cost: While Site24x7 offers a free plan with limited features, the cost can increase as you add more monitors and features. Small businesses and startups may find the pricing challenging.

Learning Curve for Advanced Features: While the basic setup is user-friendly, configuring advanced features and integrations may require some technical expertise.

Limited Depth of Monitoring: Site24x7 offers a wide range of monitoring checks, but for extremely granular monitoring and in-depth analysis, some specialized tools may be more suitable.

Occasional False Positives: Like any monitoring tool, Site24x7 may occasionally trigger false positive alerts, which can be frustrating. Careful alert configuration is necessary to minimize this issue.

Limited Customization in UI: Although the interface is user-friendly, there are limitations to how much you can customize it to suit your specific needs and preferences. Review collected by and hosted on G2.com.