ResMan Reviews & Product Details

ResMan has been very helpful for our property, especially because it is well designed for Section 8 management. The system is very detailed, particularly when it comes to resident information, which makes daily work more accurate and organized. I have previously worked with OneSite and Entrata, and compared to those, ResMan currently meets our needs better. At this stage, it feels like a stronger fit for how we operate and supports our work more effectively. Review collected by and hosted on G2.com.

There are not many things I dislike about ResMan, but there is room for growth. One area that could be improved is the waiting list functionality. For example, when managing a parking waitlist, it is difficult to adjust the order fairly when someone needs to be moved up. Even if a person receives a spot earlier, the list numbering does not automatically update for the remaining residents. This makes it harder to clearly reflect the true order of the waiting list and can cause confusion when tracking positions. Review collected by and hosted on G2.com.

I use ResMan to upload work orders, invoices, and pictures, and it really facilitates tracking every single work order. I like how ResMan allows me to jump from work orders to tenant profiles, and the ability to put notes and keep track day by day of all work orders is great. It's valuable because it makes tracking everything simple. Review collected by and hosted on G2.com.

I don't like the reports in ResMan. When I have to export reports, the way of seeing them is not that simple. I have to export it to Excel and clean it with Power Query because the raw report from ResMan is not a good experience to see. Review collected by and hosted on G2.com.

I love how user-friendly ResMan is …the interface is user-friendly for non-technical users… love the one platform for all aspects of property management. Review collected by and hosted on G2.com.

I wanted to share some feedback regarding the new software layout. Unfortunately, I am not pleased with the updated design. The new layout feels less user-friendly and has made it more difficult to navigate and complete daily tasks efficiently.

I would appreciate it if you could pass this feedback along to the appropriate team for review. Thank you for your time and support.

Best regards, Review collected by and hosted on G2.com.

I like that with ResMan, if you make a mistake, you can correct and fix it right away. The resident portal offers easy access, and I find it user-friendly, making it simple to explain its features to residents. I also appreciate how there are no problems accessing and navigating the platform; everything functions simply and smoothly. The initial setup was very smooth, which is a big plus. Review collected by and hosted on G2.com.

I think the time frame of service tickets' turnaround could be improved. There should be a special call center for service tickets. Review collected by and hosted on G2.com.

I find ResMan very user-friendly. I appreciate having all the information I need to take care of prospects, applicants, or residents properly. The availability and property tabs are my favorite because they allow me to locate current residents, new prospects, and applicants easily. I can also find any notes from team members and more. Review collected by and hosted on G2.com.

I wish that ResMan and Elise communicated together. Once you follow up with a prospect on Elise, ResMan does not have a record of it. It would be nice for us to see communication from Elise in ResMan. Review collected by and hosted on G2.com.

The app is very user-friendly and easy to use. However, I'm not a big fan of the new update; I found the previous version to be much better. Review collected by and hosted on G2.com.

The new update feels less user-friendly. Managing collections has become more complicated, and handling deposit accounting can be tricky. Review collected by and hosted on G2.com.

I like how user friendly the ResMan platform is. It helps keep everything I need in order to help residents in one place. I enjoy learning more about ResMan and what other options I have when it comes to looking up accounts. The initial setup of ResMan was very easy. Review collected by and hosted on G2.com.

From time to time the system runs slow, which could be due to updates. Review collected by and hosted on G2.com.

ResMan is an easy to use platform, and the software keeps everything streamlined and organized. I love how easily we can upload and sync documents, as well as the integration of information from other platforms. I utilize Resman everyday at work, and Resman is always there for me. It's also super easy to use and easy to train others on how to utilize the ResMan platform. I also love that pulling reports is very simple to do. Review collected by and hosted on G2.com.

The only negative thing I would have to say about Resman is that sometimes it takes a while to load when searching resident's names and pulling reports. Other than that, I don't have any other complaints. Review collected by and hosted on G2.com.

ResMan has been an excellent software solution for our apartment operations. It’s user-friendly, intuitive, and makes it easy to manage everything from leasing to resident communication in one place. The reporting features are clear and customizable, which helps us stay on top of our goals and keep ownership updated with accurate information.

Our team appreciates how much time ResMan saves us compared to older systems — it’s streamlined our workflow and improved accuracy across the board. The customer support team has also been responsive and helpful whenever we’ve had questions.

Overall, ResMan has been a reliable and efficient tool that truly supports our daily operations and helps us provide better service to our residents. Review collected by and hosted on G2.com.

I would make some changes to the make ready board. Add the move in dates and show alerts for units are behind. Review collected by and hosted on G2.com.

It doesn't work, it's useless Review collected by and hosted on G2.com.

For property management, ResMan does not work in Mexico. It has the worst customer service I have seen in the history of a company. It is a platform that does not work, is inadequate and outdated, and does not connect with other tools. They force us to use their electronic signature platforms and do not allow us to connect our own. The dates are American and do not adapt to Mexico. The customer service is terrible, and their executives do not understand how companies operate in Mexico. Due to ResMan's inefficiency, we have had to hire additional companies and software. Review collected by and hosted on G2.com.