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At a Glance
Market Segments
Small-Business (55.1% of reviews)
Small-Business (95.4% of reviews)
Entry-Level Pricing
No pricing available
Contact ADP
HR Plus
Star Rating
(462)3.9 out of 5
Market Segments
Small-Business (55.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HR PlusRUN Powered by ADP
Star Rating
(4,080)4.7 out of 5
Market Segments
Small-Business (95.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact ADP
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zenefits excels in its "Employee Self Service" features, particularly the "Web Portal" which received a high score of 9.2, allowing employees easy access to their information. In contrast, RUN Powered by ADP's "Web Portal" scored slightly lower at 9.1, indicating a more streamlined experience with Zenefits.
- Reviewers mention that RUN Powered by ADP shines in "Payroll Entry" with a score of 9.3, highlighting its efficiency and reliability in payroll processing. Zenefits, while still strong at 8.8, does not match the same level of user satisfaction in this critical area.
- G2 users indicate that Zenefits has a more robust "Benefits Administration" platform, scoring 8.7 compared to RUN Powered by ADP's 8.4. Reviewers appreciate Zenefits' "Benefits Record Management" and "Enrollment Planning" features, which enhance the overall user experience.
- Users on G2 report that RUN Powered by ADP offers superior "Compliance" features, scoring 9.1, which is crucial for businesses needing to adhere to regulations. Zenefits, while still competent at 8.4, does not provide the same level of assurance in compliance management.
- Reviewers mention that Zenefits' "Time, Attendance, and PTO" management features are well-received, scoring 8.7, which helps small businesses manage employee time off effectively. RUN Powered by ADP's score of 8.6 shows it is competitive, but Zenefits edges ahead in user satisfaction.
- Users say that RUN Powered by ADP's "Quality of Support" is a standout feature, with a score of 8.9, indicating a strong customer service experience. In comparison, Zenefits' support scored 7.3, suggesting that users may face challenges in getting timely assistance.
Pricing
Entry-Level Pricing
HR Plus
No pricing availableRUN Powered by ADP
Essential Payroll
Contact ADP
All the basic payroll and tax filing services a small business needs.
Free Trial
HR Plus
No trial information availableRUN Powered by ADP
No trial information availableRatings
Meets Requirements
8.1
344
9.3
2,926
Ease of Use
8.6
349
9.3
2,963
Ease of Setup
8.2
203
9.0
2,683
Ease of Admin
8.3
214
9.2
2,313
Quality of Support
7.3
297
9.2
2,897
Has the product been a good partner in doing business?
7.7
212
9.3
2,313
Product Direction (% positive)
7.0
331
8.9
2,830
Features by Category
Core HR
8.6
150
Feature Not Available
8.6
138
8.6
266
3.6
6
Feature Not Available
8.1
99
Feature Not Available
8.4
113
9.1
266
8.7
150
8.5
252
Generative AI
Not enough data
7.9
106
Platform
7.3
137
8.3
1379
7.8
77
8.0
1252
Feature Not Available
Feature Not Available
8.2
156
9.0
1413
8.4
151
9.2
1451
8.0
117
9.0
1354
8.0
137
9.0
1423
8.3
153
9.0
1440
Employee Self Service
9.1
74
|
Verified
9.1
2263
|
Verified
8.9
64
|
Verified
8.6
1958
|
Verified
8.8
67
|
Verified
8.9
2077
|
Verified
Administration
8.7
74
|
Verified
9.4
2411
|
Verified
8.9
75
|
Verified
8.6
2037
|
Verified
9.1
75
|
Verified
9.5
2344
|
Verified
8.9
51
|
Verified
8.6
1909
|
Verified
8.9
66
|
Verified
9.2
2137
|
Verified
8.8
49
|
Verified
8.8
1935
|
Verified
9.3
65
|
Verified
8.9
1895
|
Verified
8.7
57
|
Verified
9.2
2069
|
Verified
8.9
51
|
Verified
9.2
2113
|
Verified
Taxes
8.4
71
|
Verified
9.4
2273
|
Verified
7.8
64
|
Verified
9.3
2221
|
Verified
8.1
65
|
Verified
9.3
2206
|
Verified
Integration
8.1
40
|
Verified
8.4
1737
|
Verified
8.8
47
|
Verified
8.4
1759
|
Verified
8.0
43
|
Verified
8.4
1782
|
Verified
8.6
47
|
Verified
8.3
1667
|
Verified
Platform
8.6
72
|
Verified
9.0
2140
|
Verified
8.6
74
|
Verified
9.1
2118
|
Verified
8.8
74
|
Verified
9.3
2212
|
Verified
9.1
71
|
Verified
9.2
2092
|
Verified
Benefits Administration Platform Features
8.9
175
Not enough data
8.8
167
Not enough data
8.1
121
Not enough data
8.5
167
Not enough data
8.6
119
Not enough data
9.1
182
Not enough data
8.6
132
Not enough data
8.5
135
Not enough data
Benefits Administration Platform Features
8.9
175
Not enough data
8.8
167
Not enough data
8.1
121
Not enough data
8.5
167
Not enough data
8.6
119
Not enough data
9.1
182
Not enough data
8.6
132
Not enough data
8.9
190
Not enough data
8.5
135
Not enough data
8.4
93
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.3
137
8.3
1379
7.8
77
8.0
1252
Feature Not Available
Feature Not Available
8.2
156
9.0
1413
8.4
151
9.2
1451
8.0
117
9.0
1354
8.0
137
9.0
1423
8.3
153
9.0
1440
Automation
Not enough data
8.8
384
Logistics
Not enough data
8.8
389
Not enough data
8.8
370
Not enough data
8.7
326
Management
Not enough data
8.2
333
Not enough data
8.4
344
Not enough data
8.5
352
Not enough data
9.0
402
Not enough data
8.9
394
Not enough data
9.3
417
Not enough data
8.9
371
Monitoring
Not enough data
9.0
368
Not enough data
9.0
366
Not enough data
8.8
350
Basics
Not enough data
8.8
64
Not enough data
9.2
66
Not enough data
9.2
67
Content
Not enough data
9.2
64
Not enough data
8.5
62
Not enough data
8.9
60
Logistics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recruiting and Onboarding
Not enough data
9.1
64
Platform
7.3
137
8.3
1379
7.8
77
8.0
1252
Feature Not Available
Feature Not Available
8.2
156
9.0
1413
8.4
151
9.2
1451
8.0
117
9.0
1354
8.0
137
9.0
1423
8.3
153
9.0
1440
Platform Basics
8.4
35
Not enough data
8.9
47
Not enough data
Platform Data
8.9
52
Not enough data
8.7
47
Not enough data
8.7
49
Not enough data
Platform Content
8.8
48
Not enough data
8.6
44
Not enough data
8.8
48
Not enough data
Generative AI
Not enough data
Not enough data
Background Check Administration
Not enough data
9.1
109
|
Verified
Not enough data
9.1
108
|
Verified
Not enough data
9.2
114
|
Verified
Background Check Data
Not enough data
9.0
104
|
Verified
Not enough data
8.8
100
|
Verified
Not enough data
8.9
105
|
Verified
Background Check Additional Functionality
Not enough data
8.8
94
|
Verified
Not enough data
8.8
97
|
Verified
Not enough data
8.6
94
|
Verified
AI Insight Check - Background Check
Not enough data
8.3
36
AI Investigation and Verification - Background Check
Not enough data
8.3
36
Platform Content
Not enough data
8.9
58
Not enough data
8.9
55
Not enough data
8.8
53
Platform Basics
Not enough data
8.6
60
Not enough data
8.3
50
Not enough data
8.7
56
Platform Additional Functionality
Not enough data
8.8
63
Not enough data
8.1
50
Not enough data
8.9
58
Performance reviews
8.4
15
|
Verified
Not enough data
8.2
14
|
Verified
Not enough data
8.7
14
|
Verified
Not enough data
Goals
7.9
14
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
Feedback
7.9
13
|
Verified
Not enough data
7.9
15
Not enough data
8.0
11
|
Verified
Not enough data
Not enough data
Not enough data
Data
8.1
18
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Payment Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
7.4
176
Not enough data
7.5
182
Not enough data
7.5
182
Not enough data
7.6
179
Not enough data
7.7
178
Platform Content
Not enough data
8.9
418
Not enough data
8.8
414
Not enough data
8.9
403
Not enough data
8.3
370
Not enough data
8.1
349
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
9.0
414
Not enough data
Feature Not Available
Not enough data
8.6
368
Not enough data
8.8
383
Not enough data
8.9
397
Platform Data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.3
137
8.3
1379
7.8
77
8.0
1252
Feature Not Available
Feature Not Available
8.2
156
9.0
1413
8.4
151
9.2
1451
8.0
117
9.0
1354
8.0
137
9.0
1423
8.3
153
9.0
1440
Recruiting and Onboarding
Not enough data
8.1
329
Not enough data
8.8
401
Platform Basics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
95
Platform Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
91
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
8.8
91
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.3
137
8.3
1379
7.8
77
8.0
1252
Feature Not Available
Feature Not Available
8.2
156
9.0
1413
8.4
151
9.2
1451
8.0
117
9.0
1354
8.0
137
9.0
1423
8.3
153
9.0
1440
Time Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Client Invoicing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Time Tracking
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.3
137
8.3
1379
7.8
77
8.0
1252
Feature Not Available
Feature Not Available
8.2
156
9.0
1413
8.4
151
9.2
1451
8.0
117
9.0
1354
8.0
137
9.0
1423
8.3
153
9.0
1440
Platform
7.3
137
8.3
1379
7.8
77
8.0
1252
Feature Not Available
Feature Not Available
8.2
156
9.0
1413
8.4
151
9.2
1451
8.0
117
9.0
1354
8.0
137
9.0
1423
8.3
153
9.0
1440
Workforce Management Platform Features
Feature Not Available
Not enough data
8.6
6
Not enough data
8.9
77
Not enough data
8.9
90
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
69
Not enough data
9.0
97
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.3
137
8.3
1379
7.8
77
8.0
1252
Feature Not Available
Feature Not Available
8.2
156
9.0
1413
8.4
151
9.2
1451
8.0
117
9.0
1354
8.0
137
9.0
1423
8.3
153
9.0
1440
Categories
Categories
Shared Categories
HR Plus and RUN Powered by ADP are categorized as Time & Attendance, Core HR, and Payroll
Unique Categories
HR Plus is categorized as HR Compliance, Benefits Administration, Workforce Management, Performance Management, and Time Tracking
RUN Powered by ADP is categorized as Onboarding, Job Description Management, Background Check, Employee Engagement, Harassment Prevention Training, and Contractor Payments
Reviews
Reviewers' Company Size
HR Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RUN Powered by ADP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.3%
Information Technology and Services
6.8%
Non-Profit Organization Management
5.7%
Marketing and Advertising
4.3%
Internet
4.3%
Other
66.6%
Construction
9.8%
Accounting
5.7%
Hospital & Health Care
4.6%
Health, Wellness and Fitness
4.2%
Retail
4.2%
Other
71.6%
Discussions
How can I add more than one account to my direct deposit?
2 Comments
BH
Here is some information that might help you:...Read more
Some employers are allowing employees to access their payroll early for a fee. When does ADP plan on
2 Comments
MC
Hi Monica,
Great question and thank you for reaching out! Please check out our ADP Marketplace for solutions, like early pay, that integrate directly with...Read more
What is RUN Powered by ADP used for?
2 Comments
KH
RUN Powered by ADP is a cloud-based payroll and HR solution designed specifically for small to mid-sized businesses. It provides a range of services to help...Read more
How do I run payroll on ADP?
2 Comments
RT
Follow these steps:
Log in to your portal
Click the big blue link that says " Run Payroll" on your Home Screen
It will take you to another screen...Read more
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