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Compare HR Plus and Paychex 
Featured Products
At a Glance
Market Segments
Small-Business (55.1% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
HR Plus
Star Rating
(462)3.9 out of 5
Market Segments
Small-Business (55.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HR PlusPaychex
Star Rating
(1,632)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a comprehensive payroll experience, with users appreciating its clean, user-friendly interface and the ability to view paychecks in real time. This centralization of pay and benefits is a significant advantage for those seeking a streamlined payroll solution.
- Users say that HR Plus offers a straightforward and very user-friendly payroll system, making it a good choice for those who prefer simplicity without unnecessary features. Reviewers highlight its ease of use, stating it provides a plethora of information right at their fingertips.
- According to verified reviews, Paychex stands out for its customizability, allowing users to tailor dashboards and reports to their specific needs. This flexibility is particularly appreciated by those who require detailed reporting capabilities, as noted by users who can easily reach out for assistance in creating custom reports.
- Reviewers mention that while HR Plus is effective for basic payroll functions, it may lack some of the advanced features that Paychex offers, such as robust expense management and comprehensive benefits administration. Users transitioning from more feature-rich platforms have expressed a desire for more capabilities.
- G2 reviewers highlight that Paychex has a strong support system, with many users praising the quality of assistance they receive. The dedicated account representatives are noted for their responsiveness, which enhances the overall user experience during setup and ongoing use.
- Users report that HR Plus shines in its integration capabilities, particularly for onboarding and offboarding processes. This feature helps maintain best practices for security and compliance, making it a solid choice for businesses that prioritize these aspects in their HR operations.
Pricing
Entry-Level Pricing
HR Plus
No pricing availableFree Trial
HR Plus
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
8.1
344
8.7
1,307
Ease of Use
8.6
349
8.5
1,367
Ease of Setup
8.2
203
8.3
976
Ease of Admin
8.3
214
8.5
956
Quality of Support
7.3
297
8.3
1,260
Has the product been a good partner in doing business?
7.7
212
8.5
955
Product Direction (% positive)
7.0
331
7.5
1,284
Features by Category
Core HR
8.6
150
8.1
113
8.6
138
7.8
106
3.6
6
7.8
52
8.1
99
8.1
76
8.4
113
8.4
113
8.7
150
7.7
114
Generative AI
Not enough data
4.3
5
Platform
7.3
137
7.5
312
7.8
77
7.4
165
Feature Not Available
Feature Not Available
8.2
156
8.3
400
8.4
151
8.5
409
8.0
117
8.0
292
8.0
137
8.2
401
8.3
153
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Feature Not Available
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
9.1
74
|
Verified
8.6
853
|
Verified
8.9
64
|
Verified
8.0
545
|
Verified
8.8
67
|
Verified
8.3
529
|
Verified
Administration
8.7
74
|
Verified
8.7
857
|
Verified
8.9
75
|
Verified
7.9
562
|
Verified
9.1
75
|
Verified
9.3
931
|
Verified
8.9
51
|
Verified
8.5
406
|
Verified
8.9
66
|
Verified
8.9
779
|
Verified
8.8
49
|
Verified
8.7
563
|
Verified
9.3
65
|
Verified
8.6
455
|
Verified
8.7
57
|
Verified
9.1
782
|
Verified
8.9
51
|
Verified
9.1
830
|
Verified
Taxes
8.4
71
|
Verified
9.1
878
|
Verified
7.8
64
|
Verified
9.0
834
|
Verified
8.1
65
|
Verified
9.1
826
|
Verified
Integration
8.1
40
|
Verified
7.8
262
|
Verified
8.8
47
|
Verified
7.7
302
|
Verified
8.0
43
|
Verified
7.7
306
|
Verified
8.6
47
|
Verified
7.6
265
|
Verified
Platform
8.6
72
|
Verified
8.6
860
|
Verified
8.6
74
|
Verified
8.6
838
|
Verified
8.8
74
|
Verified
8.8
872
|
Verified
9.1
71
|
Verified
8.7
726
|
Verified
Benefits Administration Platform Features
8.9
175
8.2
233
8.8
167
8.0
196
8.1
121
7.0
112
8.5
167
8.3
172
8.6
119
8.5
190
9.1
182
8.3
225
8.6
132
8.4
210
8.5
135
7.9
152
Benefits Administration Platform Features
8.9
175
8.2
233
8.8
167
8.0
196
8.1
121
7.0
112
8.5
167
8.3
172
8.6
119
8.5
190
9.1
182
8.3
225
8.6
132
8.4
210
8.9
190
8.3
222
8.5
135
7.9
152
8.4
93
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.3
137
7.5
312
7.8
77
7.4
165
Feature Not Available
Feature Not Available
8.2
156
8.3
400
8.4
151
8.5
409
8.0
117
8.0
292
8.0
137
8.2
401
8.3
153
8.4
423
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Platform
7.3
137
7.5
312
7.8
77
7.4
165
Feature Not Available
Feature Not Available
8.2
156
8.3
400
8.4
151
8.5
409
8.0
117
8.0
292
8.0
137
8.2
401
8.3
153
8.4
423
Platform Basics
8.4
35
Not enough data
8.9
47
Not enough data
Platform Data
8.9
52
Not enough data
8.7
47
Not enough data
8.7
49
Not enough data
Platform Content
8.8
48
Not enough data
8.6
44
Not enough data
8.8
48
Not enough data
Generative AI
Not enough data
Not enough data
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Performance reviews
8.4
15
|
Verified
5.0
8
8.2
14
|
Verified
6.9
9
8.7
14
|
Verified
5.6
8
Goals
7.9
14
|
Verified
6.0
8
7.3
11
|
Verified
6.2
7
Feedback
7.9
13
|
Verified
6.5
9
7.9
15
6.5
8
8.0
11
|
Verified
6.5
8
Not enough data
6.0
7
Data
8.1
18
|
Verified
6.7
8
8.4
17
|
Verified
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Platform Data
Not enough data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Platform
7.3
137
7.5
312
7.8
77
7.4
165
Feature Not Available
Feature Not Available
8.2
156
8.3
400
8.4
151
8.5
409
8.0
117
8.0
292
8.0
137
8.2
401
8.3
153
8.4
423
Recruiting and Onboarding
Not enough data
6.6
50
Not enough data
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Feature Not Available
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
7.3
137
7.5
312
7.8
77
7.4
165
Feature Not Available
Feature Not Available
8.2
156
8.3
400
8.4
151
8.5
409
8.0
117
8.0
292
8.0
137
8.2
401
8.3
153
8.4
423
Platform
7.3
137
7.5
312
7.8
77
7.4
165
Feature Not Available
Feature Not Available
8.2
156
8.3
400
8.4
151
8.5
409
8.0
117
8.0
292
8.0
137
8.2
401
8.3
153
8.4
423
Workforce Management Platform Features
Feature Not Available
8.8
31
8.6
6
8.0
27
8.9
77
8.6
68
8.9
90
8.4
67
Feature Not Available
8.4
29
Feature Not Available
Feature Not Available
8.4
69
8.8
41
9.0
97
9.0
59
Feature Not Available
7.7
27
Feature Not Available
8.2
38
Platform
7.3
137
7.5
312
7.8
77
7.4
165
Feature Not Available
Feature Not Available
8.2
156
8.3
400
8.4
151
8.5
409
8.0
117
8.0
292
8.0
137
8.2
401
8.3
153
8.4
423
Categories
Categories
Shared Categories
HR Plus and Paychex are categorized as Time & Attendance, Benefits Administration, Core HR, Workforce Management, Payroll, Performance Management, and Time Tracking
Unique Categories
HR Plus is categorized as HR Compliance
Paychex is categorized as PEO Providers, HCM Software, HR Analytics, Onboarding, Corporate Learning Management Systems, Expense Management, Candidate Relationship Management, and Background Check
Reviews
Reviewers' Company Size
HR Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.3%
Information Technology and Services
6.8%
Non-Profit Organization Management
5.7%
Marketing and Advertising
4.3%
Internet
4.3%
Other
66.6%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Discussions
How can I add more than one account to my direct deposit?
2 Comments
BH
Here is some information that might help you:...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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