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At a Glance
Market Segments
Small-Business (90.7% of reviews)
Mid-Market (41.0% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
Tidio
Star Rating
(1,851)4.7 out of 5
Market Segments
Small-Business (90.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 5 pricing plansproject44
Star Rating
(692)4.7 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about project44Tidio vs project44
When assessing the two solutions, reviewers found Tidio easier to use, set up, and administer. However, reviewers preferred doing business with project44 overall.
- Reviewers felt that Tidio meets the needs of their business better than project44.
- When comparing quality of ongoing product support, Tidio and project44 provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of project44 over Tidio.
Pricing
Entry-Level Pricing
Tidio
Free
Free
Per Month
For solo entrepreneurs. Free forever. No credit card requried.
- 50 Handled Conversations
- Live Chat
- Help Desk
project44
No pricing availableFree Trial
Tidio
Free Trial is available
project44
No trial information availableRatings
Meets Requirements
9.1
1,300
9.0
564
Ease of Use
9.3
1,318
9.2
571
Ease of Setup
9.2
1,058
8.8
366
Ease of Admin
9.2
946
9.1
254
Quality of Support
9.2
1,134
9.2
559
Has the product been a good partner in doing business?
9.2
896
9.4
259
Product Direction (% positive)
9.2
1,168
9.4
540
Features by Category
Ticket and Case Management
8.5
83
Not enough data
8.4
81
Not enough data
8.4
87
Not enough data
8.6
88
Not enough data
7.9
71
Not enough data
8.6
80
Not enough data
8.2
75
Not enough data
8.4
75
Not enough data
Generative AI
7.2
46
Not enough data
6.9
44
Not enough data
Agentic AI - Help Desk
7.0
15
Not enough data
7.1
15
Not enough data
7.0
15
Not enough data
Communication Channels
8.7
80
Not enough data
8.7
78
Not enough data
9.2
87
Not enough data
8.0
73
Not enough data
7.2
68
Not enough data
Platform
8.8
104
Not enough data
8.9
717
|
Verified
Not enough data
9.0
108
Not enough data
8.7
110
Not enough data
8.1
93
Not enough data
8.8
106
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.6
108
Not enough data
8.6
106
Not enough data
Interaction
8.3
106
Not enough data
8.4
109
Not enough data
8.3
104
Not enough data
8.3
105
Not enough data
8.2
106
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.2
103
Not enough data
8.0
101
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.3
100
Not enough data
8.3
101
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
8.2
97
Not enough data
8.2
98
Not enough data
8.1
97
Not enough data
8.2
99
Not enough data
Agentic AI - AI Chatbots
7.6
12
Not enough data
7.8
12
Not enough data
7.9
13
Not enough data
7.5
14
Not enough data
7.6
14
Not enough data
7.4
14
Not enough data
7.9
14
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.5
85
Not enough data
8.3
87
Not enough data
9.2
86
Not enough data
8.8
84
Not enough data
Channels
8.2
83
Not enough data
9.0
83
Not enough data
8.0
79
Not enough data
7.7
75
Not enough data
7.9
79
Not enough data
Customers
8.6
81
Not enough data
8.5
82
Not enough data
8.8
80
Not enough data
8.8
81
Not enough data
8.8
81
Not enough data
Agentic AI - Conversational Marketing
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Yard Operations
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
10.0
7
Not enough data
9.6
8
Infrastructure
Not enough data
9.4
9
Business Operations
Not enough data
9.4
8
Not enough data
9.6
8
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Channels
8.0
57
Not enough data
8.1
56
Not enough data
Feature Not Available
Not enough data
Design
8.4
55
Not enough data
7.6
56
Not enough data
8.0
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Generative AI
7.7
37
Not enough data
7.6
36
Not enough data
Transportation Management Systems (TMS)Hide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Fleet Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Transportation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.0
389
Not enough data
9.1
398
Not enough data
8.2
313
Not enough data
9.4
387
Not enough data
8.9
333
Not enough data
9.2
377
Not enough data
9.1
355
Delivery
Not enough data
9.2
422
Not enough data
8.8
381
Not enough data
8.5
354
Not enough data
8.8
373
Workflow Automation
Not enough data
8.9
298
Not enough data
8.6
288
Not enough data
Feature Not Available
Not enough data
8.4
274
Network Management
Not enough data
9.1
318
Not enough data
8.7
322
Performance
Not enough data
Feature Not Available
Not enough data
9.1
379
Not enough data
9.0
358
Platform
Not enough data
9.2
356
Not enough data
9.0
322
Not enough data
9.0
334
Responses
8.1
12
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
Automation - AI Agents
8.8
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
Platform
8.5
12
Not enough data
7.6
12
Not enough data
7.8
12
Not enough data
Autonomy - AI Agents
8.1
8
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Not enough data
Generative AI
8.0
9
Not enough data
7.8
9
Not enough data
Dispatching
Not enough data
8.5
70
Not enough data
8.4
72
Not enough data
Feature Not Available
Customer portal
Not enough data
9.1
83
Not enough data
8.8
76
Not enough data
8.6
78
Not enough data
8.7
78
Not enough data
8.2
74
Driver tools
Not enough data
8.2
75
Not enough data
8.6
73
Not enough data
8.6
74
Not enough data
8.4
71
Reports
Not enough data
8.6
77
Not enough data
8.4
75
Not enough data
Feature Not Available
Responses
8.7
495
Not enough data
8.8
487
Not enough data
8.8
486
Not enough data
8.7
470
Not enough data
8.7
427
Not enough data
Platform
9.3
505
Not enough data
8.8
456
Not enough data
8.7
456
Not enough data
8.7
452
Not enough data
8.3
352
Not enough data
8.7
404
Not enough data
8.9
467
Not enough data
Generative AI
8.0
128
Not enough data
8.1
125
Not enough data
Conversational Platform
8.4
124
Not enough data
8.1
117
Not enough data
8.1
118
Not enough data
8.4
120
Not enough data
Support Automation
8.4
113
Not enough data
8.3
110
Not enough data
8.5
110
Not enough data
8.4
115
Not enough data
Generative AI
8.1
70
Not enough data
8.1
69
Not enough data
Customer Support
8.4
21
Not enough data
7.7
20
Not enough data
8.2
19
Not enough data
Automation
8.3
21
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
Artificial Intelligence
8.0
19
Not enough data
7.8
20
Not enough data
8.2
20
Not enough data
Generative AI
7.7
81
Not enough data
7.4
79
Not enough data
7.2
80
Not enough data
Communication
9.3
747
|
Verified
Not enough data
9.1
751
|
Verified
Not enough data
8.5
540
Not enough data
9.1
648
|
Verified
Not enough data
8.5
482
|
Verified
Not enough data
Internal Use
8.9
717
|
Verified
Not enough data
9.0
615
|
Verified
Not enough data
8.8
608
|
Verified
Not enough data
8.6
583
|
Verified
Not enough data
8.8
566
|
Verified
Not enough data
8.7
593
|
Verified
Not enough data
Generative AI
8.1
54
Not enough data
Self-Service Experience
8.7
89
Not enough data
8.8
81
Not enough data
8.7
26
Not enough data
8.8
87
Not enough data
8.9
88
Not enough data
Self-Service Platform
8.7
90
Not enough data
9.0
94
Not enough data
8.8
88
Not enough data
8.8
90
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9(won by default)
26
Not enough data
7.9(won by default)
26
Not enough data
Process
8.2(won by default)
46
Not enough data
8.5(won by default)
48
Not enough data
8.4(won by default)
43
Not enough data
Channels
8.9(won by default)
49
Not enough data
8.9(won by default)
50
Not enough data
9.4(won by default)
51
Not enough data
8.1(won by default)
43
Not enough data
8.6(won by default)
43
Not enough data
Insight
8.5(won by default)
42
Not enough data
8.3(won by default)
46
Not enough data
9.1(won by default)
51
Not enough data
9.2(won by default)
41
Not enough data
Generative AI
5.2
7
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Tools
8.8
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.5
43
Not enough data
8.3
44
Not enough data
8.3
43
Not enough data
8.6
43
Not enough data
8.2
42
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.5
42
Not enough data
8.5
42
Not enough data
8.7
42
Not enough data
8.7
42
Not enough data
Automation
8.6
45
Not enough data
8.6
44
Not enough data
8.4
45
Not enough data
Autonomy
8.2
42
Not enough data
8.3
43
Not enough data
8.5
43
Not enough data
8.4
43
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Tidio and project44 share no categories
Unique Categories
Tidio is categorized as Conversational Support, AI Agents For Business Operations, AI Customer Support Agents, AI Chatbots, Chatbots, Live Chat, Help Desk, Conversational Marketing, E-Commerce Tools, Customer Service Automation, Digital Customer Service Platforms, Customer Self-Service, Social Customer Service, Customer Communications Management, Digital Adoption Platform, and Shared Inbox
project44 is categorized as Supply Chain Visibility, Last Mile Delivery, Yard Management, and Transportation Management Systems (TMS)
Reviews
Reviewers' Company Size
Tidio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
project44
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
8.2%
Marketing and Advertising
7.2%
Computer Software
5.5%
Information Technology and Services
5.1%
Health, Wellness and Fitness
4.1%
Other
69.8%
Logistics and Supply Chain
38.3%
Transportation/Trucking/Railroad
26.0%
Chemicals
3.2%
Automotive
2.9%
Retail
2.7%
Other
26.9%
Alternatives
Discussions
What is Tidio?
3 Comments
SS
Tidio is a live chatbot used for any website! You can answer all your customer's questions in real-time. Or you can set up bots that automatically answer...Read more
What is Tidio used for?
3 Comments
SY
I have used tidio to make chat conversations with my customers in my wordpress website.Read more
How do I make it easier for my carriers to trust us and the project tracking without them thinking we are always looking to know where the trucks are?
2 Comments
DL
Start CDL https://startcdl.com/ is one of the few firms that will cover your travel and hotel expenses while you complete your training. The training and...Read more
What is project44?
1 Comment
Official Response from project44
Hi there,
This is Mike from project44. Thanks for your interest!
project44 is the world’s leading Advanced Visibility Platform for shippers and...Read more
What transportation modes and geographies do you work in?
1 Comment
Official Response from project44
Hi! This is Griffin, a Product Marketing Manager at p44.
Thanks for your question! project44 has capabilities covering all transportation modes. We...Read more
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