Link copied to clipboard

# SurveySparrow vs Zonka Feedback Comparison - What are their main differences?

Share
[
Export
](/compare/surveysparrow/zonka-feedback/export.csv)

SurveySparrowZonka Feedback[+ Add Product](#)

Reviews

**SurveySparrow** [

4.4/5(2,064)

](https://www.g2.com/products/surveysparrow/reviews#reviews)

**Zonka Feedback** [

4.7/5(84)

](https://www.g2.com/products/zonka-feedback/reviews#reviews)

Pricing

**SurveySparrow**
Free Trial

**$19.00** · Basic

**Zonka Feedback**
Free Trial

**Starting at $99.00** Per Month · Customer Feedback

**Pricing Insights**
from reviews

Time to Implement

**SurveySparrow**
2 months

Based on 161 responses

**Zonka Feedback**
2 months

Based on 7 responses

Return on Investment

**SurveySparrow**
14 months

Based on 118 responses

**Zonka Feedback**
7 months7 months sooner

Based on 5 responses

Perceived Cost

**SurveySparrow**
$$$$$

**Zonka Feedback**
$$$$$

Average Discount

**SurveySparrow**
10%

**Zonka Feedback**
28%18% more

 ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")

 ![Zonka Feedback](https://images.g2crowd.com/uploads/product/hd_favicon/aff23b37db979a0bf6e53410a93f4a65/zonka-feedback.svg "Zonka Feedback")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**SurveySparrow**
[
Ease of Use (23)
](https://www.g2.com/products/surveysparrow/reviews?filters%5Bsentiment_snippet%5D=1333604&qs=pros-and-cons#reviews)[
Helpful (17)
](https://www.g2.com/products/surveysparrow/reviews?filters%5Bsentiment_snippet%5D=1335586&qs=pros-and-cons#reviews)[
Poor Reporting (11)
](https://www.g2.com/products/surveysparrow/reviews?filters%5Bsentiment_snippet%5D=1333910&qs=pros-and-cons#reviews)[
Difficult Reporting (10)
](https://www.g2.com/products/surveysparrow/reviews?filters%5Bsentiment_snippet%5D=1334208&qs=pros-and-cons#reviews)

**Zonka Feedback**
[
Customer Support (5)
](https://www.g2.com/products/zonka-feedback/reviews?filters%5Bsentiment_snippet%5D=1297048&qs=pros-and-cons#reviews)[
Helpful (4)
](https://www.g2.com/products/zonka-feedback/reviews?filters%5Bsentiment_snippet%5D=1297414&qs=pros-and-cons#reviews)[
Software Instability (2)
](https://www.g2.com/products/zonka-feedback/reviews?filters%5Bsentiment_snippet%5D=1297387&qs=pros-and-cons#reviews)[
Call Issues (1)
](https://www.g2.com/products/zonka-feedback/reviews?filters%5Bsentiment_snippet%5D=2018928&qs=pros-and-cons#reviews)

Integrations

**SurveySparrow**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image")

Adobe Marketo Engage

](https://www.g2.com/products/adobe-marketo-engage/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image")

Airtable

](https://www.g2.com/products/airtable/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8224d5f2c756bd6af107e4ea4cdaec30/aweber.png "Product Avatar Image")

AWeber

](https://www.g2.com/products/aweber/reviews)[
View all
](https://www.g2.com/products/surveysparrow/integrations)

**Zonka Feedback**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image")

Fin

](https://www.g2.com/products/fin/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image")

Freshdesk

](https://www.g2.com/products/freshdesk/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_51ec513e6ad628878d6541b01b22ba4c/front.png "Product Avatar Image")

Front

](https://www.g2.com/products/front/reviews)[
View all
](https://www.g2.com/products/zonka-feedback/integrations)

Screenshots

**SurveySparrow**
 ![SurveySparrow screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/93254/In-built-Reporting-Module.png)

**Zonka Feedback**
 ![Zonka Feedback screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1540874/zonka-feedback-ai-customer-feedback-_-intelligence-platform.png)

Ratings

Meets Requirements

**SurveySparrow**

8.7

8.71,397

**Zonka Feedback**

9.2

9.256

Ease of Use

**SurveySparrow**

9.0

9.01,406

**Zonka Feedback**

9.2

9.258

Ease of Setup

**SurveySparrow**

9.0

9.0901

**Zonka Feedback**

9.2

9.242

Ease of Admin

**SurveySparrow**

8.8

8.8857

**Zonka Feedback**

9.1

9.138

Quality of Support

**SurveySparrow**

8.8

8.81,213

**Zonka Feedback**

9.4

9.453

Has the product been a good partner in doing business?

**SurveySparrow**

8.9

8.9793

**Zonka Feedback**

9.6

9.636

Product Direction (% positive)

**SurveySparrow**

8.5

8.51,245

**Zonka Feedback**

9.6

9.653

Features

Experience Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

8.4

56

8.8

26

Analytics

Net Promoter Score (NPS)

8.8

44

9.8(won by 1.0)

20

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Customer Satisfaction (CSAT) Score

9.0

38

9.8(won by 0.8)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Customer Effort Score (CES)

8.9

33

9.9(won by 1.0)

18

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Gamification

Feature Not Available

Feature Not Available

Customization

Stakeholder Management

8.2

31

9.2(won by 1.0)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multilanguage Support

8.2

35

9.2(won by 1.0)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multiple Branding Support

8.2

32

9.1(won by 0.9)

18

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Vertical-specific Solutions

8.5

29

8.9(won by 0.4)

14

Customizable Branding

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Generative AI

AI Text Generation

7.8(won by 1.8)

23

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.0

8

AI Text Summarization

7.9(won by 0.6)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

8

Generative AI

Not enough data

Not enough data

Agentic AI - Experience Management

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Real-Time Reporting

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Channel Support

Not enough data

Not enough data

Feedback Analytics[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

8.2

317

8.0

26

Feedback Management

Tagging

8.2

172

8.3(won by 0.1)

20

Segmentation

8.2(tied score)

210

8.2(tied score)

21

Custom Reports and Dashboards

8.3

246

8.5(won by 0.2)

21

Feedback Analysis

Thematic Analysis

8.0

60

8.1(won by 0.1)

19

Sentiment Analysis

8.2(won by 0.2)

185

8.0

14

NPS/CSAT Scoring

8.4

178

9.0(won by 0.6)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Feedback Sources

Online Reviews

8.5(tied score)

196

8.5(tied score)

20

Surveys

9.1(won by 0.4)

291

8.7

22

Social Media

8.0(won by 0.2)

47

7.8

15

Customer Service Channels

8.4

182

8.6(won by 0.2)

17

Generative AI

AI Text Generation

7.4(won by 1.2)

50

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.2

11

AI Text Summarization

7.6(won by 0.9)

45

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

10

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

8.5

670

8.9

13

Survey Management

Survey Builder

9.0(won by default)

621

Not enough data

Customizable Questions

8.8(won by default)

618

Not enough data

Templates

8.5(won by default)

563

Not enough data

Survey Distribution

8.7(won by default)

568

Not enough data

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

8.6(won by default)

527

Not enough data

Branding

8.4(won by default)

518

Not enough data

Multimedia Support

8.4(won by default)

407

Not enough data

Multilingual Surveys

8.2(won by default)

344

Not enough data

Survey Insights

Reporting & Analytics

8.4(won by default)

559

Not enough data

BI Tools Integration

8.2(won by default)

318

Not enough data

Data Exporting

8.6(won by default)

478

Not enough data

Permissions

8.5(won by default)

403

Not enough data

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

8.6(won by default)

6

Not enough data

Proactive Assistance

7.8(won by default)

6

Not enough data

Decision Making

8.3(won by default)

6

Not enough data

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Exit Interview Management[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

9.0

59

Not enough data

Basics

Interoperability

8.8(won by default)

38

Not enough data

Performance

9.2(won by default)

49

Not enough data

Mobility

9.1(won by default)

47

Not enough data

Internationalization

8.7(won by default)

39

Not enough data

Content

Content Management

8.9(won by default)

45

Not enough data

Content Library

9.0(won by default)

44

Not enough data

Content Creation

9.2(won by default)

48

Not enough data

Data

Platform Search

9.0(won by default)

41

Not enough data

Alerts and Notifications

9.1(won by default)

43

Not enough data

Visualization

9.1(won by default)

48

Not enough data

Agentic AI - Exit Interview Management

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

8.4

201

Not enough data

Customization

Custom Fields

8.5(won by default)

151

Not enough data

Conditional Logic

8.6(won by default)

155

Not enough data

Multi-page Forms

8.7(won by default)

160

Not enough data

Design

8.8(won by default)

179

Not enough data

Forms Creation & Design

Not enough data

Not enough data

Additional Functionality

Embedded Forms

8.5(won by default)

133

Not enough data

Offline Capability

8.0(won by default)

89

Not enough data

Notifications

8.4(won by default)

120

Not enough data

Payments

7.7(won by default)

87

Not enough data

Mobile Forms

8.3(won by default)

135

Not enough data

Customizable Forms

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Autofill

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Convert to PDF

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Media Library

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Employee Engagement[Hide 107 FeaturesShow 107 Features](javascript:void(0);)

8.6

517

Not enough data

Platform Basics

Performance Benchmarking

8.7(won by default)

168

Not enough data

Reporting & Dashboards

8.7(won by default)

216

Not enough data

Interoperability

8.5(won by default)

137

Not enough data

Platform Content

Employee Pulse Surveys

8.9(won by default)

184

Not enough data

Survey Customization

8.9(won by default)

233

Not enough data

Science-based templates

8.4(won by default)

135

Not enough data

Goal and Challenge Creation

Feature Not Available

Not enough data

Customizable Templates

Not enough data

Not enough data

Platform Additional Functionality

Employee Segmenting

8.6(won by default)

151

Not enough data

Peer Recognition

8.8(won by default)

147

Not enough data

Social Feedback Portal

8.6(won by default)

152

Not enough data

Goal and Challenge Creation

Feature Not Available

Not enough data

Employee Portal

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Peer-to-Peer Recognition

Not enough data

Not enough data

Additional Functionality

Real-Time Reporting

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Rewards Program

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Learning & Development

Not enough data

Not enough data

Social Engagement

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Employee Profiles

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Offboarding

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Employee Onboarding

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Platform

Customization 

8.5(won by default)

345

Not enough data

Integration APIs

8.4(won by default)

217

Not enough data

Internationalization

8.4(won by default)

223

Not enough data

User, Role, and Access Management

8.5(won by default)

309

Not enough data

Activity Dashboard

8.5(won by default)

333

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Goal Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Benefits Dashboard

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Recruitment Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Orientation Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Help Desk Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Description Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Initiative Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Community Management

Not enough data

Not enough data

Employee Referral Management

Not enough data

Not enough data

Candidate Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Advertising Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Compensation Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Job Application Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Competency Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Job Description Management

Not enough data

Not enough data

Evaluation Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Show 7 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Research[Hide 80 FeaturesShow 80 Features](javascript:void(0);)

Not enough data

Not enough data

User Response Methods

Survey

Not enough data

Not enough data

Video Snippets

Not enough data

Not enough data

Video Interview

Not enough data

Not enough data

Photo Submission

Not enough data

Not enough data

Text/Notes

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Participant Selection

In-App

Not enough data

Not enough data

In-Store

Not enough data

Not enough data

On-Site

Not enough data

Not enough data

Recruitment Pool

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Insights

Analytics

Not enough data

Not enough data

Collaboration

Not enough data

Not enough data

Sorting

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

User Journeys

Not enough data

Not enough data

Usability Testing

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

For Mobile

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

API

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Unmoderated Testing

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Software Testing Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Prototype Creation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

User Research Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

For Websites

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Moderated Usability Testing

Not enough data

Not enough data

Quantitative Metrics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Video recording/Transcriptions

Not enough data

Not enough data

Customizable Categories

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Performance Testing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Demographic Data

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Text Analysis[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

Not enough data

Setup

Integration

Not enough data

Not enough data

Maintenance

Not enough data

Not enough data

No-Code

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Data

Security

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Analysis

Automation

Not enough data

Not enough data

Named entity recognition

Not enough data

Not enough data

Keyphrase Extraction

Not enough data

Not enough data

Topic Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Language Identification

Not enough data

Not enough data

Syntax/Part of Speech Parsing

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Qualitative Comparative Analysis

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

User Research Analysis

Not enough data

Not enough data

Ad hoc Analysis

Not enough data

Not enough data

Quantitative Analysis

Not enough data

Not enough data

Customization

Pre-Built Parameterization

Not enough data

Not enough data

Custom Extension

Not enough data

Not enough data

Compositionality

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Collection

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Computer Assisted Coding

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Mixed Methods Research

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Multimedia Support

Not enough data

Not enough data

Media Analytics

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Coding

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

API

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Talent Management[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Onboarding

Not enough data

Not enough data

Individual Development Plans

Not enough data

Not enough data

Career Development

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Employee Profiles

Not enough data

Not enough data

Employee Engagement

Not enough data

Not enough data

Learning & Development

Not enough data

Not enough data

API

Not enough data

Not enough data

Conversational AI Survey Platforms[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

Not enough data

Study Creation & Design - Conversational AI Survey Platforms

AI-Powered Question Generation

Not enough data

Not enough data

Research Objective Optimization

Not enough data

Not enough data

Cross-Platform Study Design

Not enough data

Not enough data

Multi-Modal Study Templates

Not enough data

Not enough data

Adaptive Survey Logic

Not enough data

Not enough data

Participant Management & Recruitment - Conversational AI Survey Platforms

Incentive Automation

Not enough data

Not enough data

Intelligent Screener Management

Not enough data

Not enough data

Global Participant Access

Not enough data

Not enough data

Automated Panel Recruitment

Not enough data

Not enough data

Data Collection & Interview Moderation - Conversational AI Survey Platforms

Embed and present various media types including images, videos, prototypes, or websites for participant evaluation

Not enough data

Not enough data

AI Interview Moderation

Not enough data

Not enough data

Create natural conversation flows that feel like human interactions rather than traditional form-based surveys

Not enough data

Not enough data

Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

Not enough data

Consumer Intelligence

Customer Feedback

Not enough data

Not enough data

Competitive Intelligence

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Competitive Analysis

Not enough data

Not enough data

Reporting

Revenue Reporting

Not enough data

Not enough data

Corporate Reporting

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Media Monitoring

Social Networks Monitoring

Not enough data

Not enough data

Social Media Management

Not enough data

Not enough data

Digital Media Monitoring

Not enough data

Not enough data

Review Monitoring

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

In-House Management

Employee Performance

Not enough data

Not enough data

Team Workflow

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Online Reputation Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

White Label

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Review Sharing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Customer Advocacy

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Employee Advocacy

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")](https://www.g2.com/products/surveysparrow/reviews)

SurveySparrow

Small-Business(50 or fewer emp.)

68.5%

Mid-Market(51-1000 emp.)

24.6%

Enterprise(\> 1000 emp.)

6.9%

[![Zonka Feedback](https://images.g2crowd.com/uploads/product/hd_favicon/aff23b37db979a0bf6e53410a93f4a65/zonka-feedback.svg "Zonka Feedback")](https://www.g2.com/products/zonka-feedback/reviews)

Zonka Feedback

Small-Business(50 or fewer emp.)

62.5%

Mid-Market(51-1000 emp.)

31.3%

Enterprise(\> 1000 emp.)

6.3%

Small-Business

(50 or fewer emp.)

68.5%

62.5%

Mid-Market

(51-1000 emp.)

24.6%

31.3%

Enterprise

(\> 1000 emp.)

6.9%

6.3%

Reviewers' Industry

[![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")](https://www.g2.com/products/surveysparrow/reviews)
SurveySparrow

Information Technology and Services

8.8%

Marketing and Advertising

7.9%

Computer Software

7.8%

Education Management

4.7%

Financial Services

3.4%

Other

67.4%

[![Zonka Feedback](https://images.g2crowd.com/uploads/product/hd_favicon/aff23b37db979a0bf6e53410a93f4a65/zonka-feedback.svg "Zonka Feedback")](https://www.g2.com/products/zonka-feedback/reviews)
Zonka Feedback

Hospital & Health Care

7.5%

Education Management

7.5%

Marketing and Advertising

7.5%

Information Technology and Services

6.3%

Financial Services

5.0%

Other

66.3%

Alternatives

**SurveySparrow Alternatives**

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

[
SurveyMonkey
](/products/surveymonkey/reviews)

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

**Zonka Feedback Alternatives**

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

[
SurveyMonkey
](/products/surveymonkey/reviews)

 ![AskNicely](https://images.g2crowd.com/uploads/product/hd_favicon/8b4f2337b545e6e7a2bcea877e24da94/asknicely.svg "AskNicely")

[
AskNicely
](/products/asknicely/reviews)

 ![Qualtrics Customer Experience](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-customer-experience%282%29.svg "Qualtrics Customer Experience")

[
Qualtrics Customer Experience
](/products/qualtrics-customer-experience/reviews)

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)