Zonka Feedback Pricing Overview
Customer Feedback
Starting at $99.00
Per Month
Zonka Feedback’s Customer Feedback Platform enables businesses to capture and act on feedback across every channel, measure CX metrics, and close the loop with automation and collaboration.
- Multi-channel surveys (email, SMS, WhatsApp, kiosks, web, in-app, offline)
- NPS, CSAT & CES measurement
- Online reputation management
- Advanced targeting & user segmentation
- Customizable & multilingual surveys
- Real-time dashboards, alerts & digests
- Case management & closed-loop workflows
- CX automation & workflows
- Location & Agent-based CX management
- Contact & user journey tracking
- 20+ premium integrations
AI Feedback Intelligence
Starting at $799.00
Per Month
Zonka Feedback’s AI Feedback Intelligence Platform transforms high-volume unstructured feedback into actionable insights with GenAI-powered analysis, trends, and real-time role-based dashboards.
- Unify feedback from surveys, reviews, tickets, chats & calls
- AI-powered themes, entities & sentiment analysis
- NPS, CES, CSAT Impact analysis
- “Ask AI” Insights Assistant
- Key Driver identification
- Location, agent & entity insights
- Case management & CX automation
- Real-time alerts & digest emails
- Customizable AI (add/edit themes, business entities)
- Granular frontline & location-level intelligence
Pricing information for Zonka Feedback is supplied by the software provider or retrieved from publicly
accessible pricing materials. Final cost negotiations to purchase Zonka Feedback must be conducted with the
seller.
Experience Zonka Feedback. Book a Demo Now.
Pricing information was last updated on November 14, 2025
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