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Compare Slack and Webex Suite 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
$0.00
$0.00
Slack
Star Rating
(37,947)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansWebex Suite
Star Rating
(18,662)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Webex Suite. Users appreciate its seamless workflow and effective communication channels, which enhance collaboration across teams.
- Users say that Slack's ease of use is a standout feature, with many highlighting the intuitive interface and quick setup process. One user noted, "The initial setup was super easy," making it a preferred choice for teams looking to get started without hassle.
- According to verified reviews, Webex Suite is recognized for its reliability, particularly in meeting scenarios. Users find it a solid option for scheduling demos and sales conversations, emphasizing its secure and unified platform for virtual meetings.
- Reviewers mention that while Slack offers a wide range of integrations that optimize workflows, Webex Suite's mobile application is praised for its functionality, allowing users to manage meetings effectively while on the go.
- G2 reviewers highlight that Slack's strong performance in file sharing and notifications contributes to its reputation as an excellent collaboration tool. Users appreciate how these features streamline communication and keep teams informed, enhancing productivity.
- Users express mixed feelings about Webex Suite's video conferencing capabilities, noting that while it is reliable, it doesn't quite match the user experience of Slack. Some users feel that Slack's video features could be improved, but they still value the platform for its overall communication strengths.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Slack
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
9.2
31,007
8.9
14,675
Ease of Use
9.2
31,930
8.7
14,725
Ease of Setup
9.2
8,324
8.4
2,934
Ease of Admin
8.9
5,000
8.5
2,608
Quality of Support
8.8
21,559
8.5
11,742
Has the product been a good partner in doing business?
9.0
4,479
8.7
2,502
Product Direction (% positive)
8.7
30,324
7.8
14,134
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
984
Not enough data
9.0
964
Not enough data
8.9
942
Collaboration
Not enough data
8.8
901
Not enough data
9.0
978
Not enough data
9.0
971
Not enough data
8.8
877
Not enough data
9.2
1001
Functionality
Not enough data
8.8
881
Not enough data
9.0
980
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.8
20
Business Instant Messaging
9.1
13882
8.6
943
9.0
14425
8.8
1047
8.6
13740
8.5
960
Business Instant Messaging
8.5
10200
9.0
1017
8.1
9532
8.9
959
Business Instant Messaging
9.1
13627
8.7
904
9.2
13260
8.8
964
9.0
11781
8.7
870
Generative AI - Business Instant Messaging
7.5
1491
8.2
55
AI - Business Instant Messaging
7.5
1477
8.2
56
7.9
1483
8.2
55
7.4
1461
8.2
55
7.4
1463
7.8
55
Agentic AI - Business Instant Messaging
7.7
886
7.8
37
7.7
877
7.7
36
Visual Tools
Not enough data
8.6
70
Not enough data
8.6
66
Not enough data
8.5
66
Not enough data
8.4
68
Office Customization
Not enough data
8.8
67
Not enough data
8.7
65
Not enough data
8.6
65
Guest Tools
Not enough data
8.5
63
Not enough data
8.7
65
Not enough data
8.7
61
Collaboration Tools
Not enough data
8.6
65
Not enough data
8.9
69
Not enough data
9.0
68
Not enough data
8.9
66
Agentic AI - Virtual Workspaces
Not enough data
7.8
32
Not enough data
7.5
31
Design Tools
Not enough data
8.8
363
Not enough data
8.8
362
Not enough data
8.6
317
Not enough data
8.7
324
Not enough data
8.8
340
Communication Tools
Not enough data
8.9
341
Not enough data
9.0
363
Integrations
Not enough data
8.7
293
Not enough data
9.0
361
Software Offering
Not enough data
8.8
359
Not enough data
9.2
395
Not enough data
9.0
381
Agentic AI - Collaborative Whiteboard
Not enough data
8.2
24
Not enough data
8.2
24
Not enough data
8.3
24
Setup
9.1
681
Not enough data
8.9
672
Not enough data
8.7
657
Not enough data
8.9
687
Not enough data
Management
9.0
665
Not enough data
8.7
650
Not enough data
8.9
664
Not enough data
Generative AI
7.7
568
Not enough data
Agentic AI - Workflow Management
7.7
285
Not enough data
8.0
282
Not enough data
8.1
289
Not enough data
7.9
286
Not enough data
8.0
286
Not enough data
7.9
286
Not enough data
8.1
286
Not enough data
Presenter Tools
Not enough data
8.9
4900
Not enough data
8.5
4257
|
Verified
Not enough data
8.8
4612
|
Verified
Not enough data
8.9
5125
|
Verified
Conferencing Options
Not enough data
9.0
5268
|
Verified
Not enough data
9.0
5497
|
Verified
Not enough data
9.0
5411
|
Verified
Application Tools
Not enough data
8.8
4350
|
Verified
Not enough data
8.8
4912
|
Verified
Not enough data
8.7
4879
Agentic AI - Screen Sharing
Not enough data
7.7
52
Account Options
9.2
280
Not enough data
8.4
277
Not enough data
8.6
271
Not enough data
8.7
274
Not enough data
8.9
279
Not enough data
8.9
277
Not enough data
Q&A Tools
9.0
280
Not enough data
9.1
277
Not enough data
9.1
281
Not enough data
8.7
269
Not enough data
9.0
276
Not enough data
8.9
273
Not enough data
8.6
267
Not enough data
8.8
269
Not enough data
8.5
267
Not enough data
Knowledge Pages
8.5
336
Not enough data
8.3
338
Not enough data
8.1
328
Not enough data
8.1
326
Not enough data
7.9
321
Not enough data
8.4
324
Not enough data
Knowledge Dissemination
8.2
317
Not enough data
8.7
323
Not enough data
9.0
324
Not enough data
8.9
325
Not enough data
8.3
321
Not enough data
8.2
313
Not enough data
8.7
327
Not enough data
8.6
315
Not enough data
8.6
311
Not enough data
Agentic AI - Knowledge Base
7.9
193
Not enough data
7.9
195
Not enough data
7.8
193
Not enough data
Login Options
9.0
756
Not enough data
8.5
736
Not enough data
Productivity
8.0
720
Not enough data
8.3
725
Not enough data
8.6
730
Not enough data
7.8
705
Not enough data
7.9
702
Not enough data
Customization
8.6
723
Not enough data
9.0
736
Not enough data
8.7
711
Not enough data
Agentic AI - Unified Workspaces
7.5
403
Not enough data
7.6
400
Not enough data
Collaboration
Not enough data
9.1
35
Not enough data
8.8
37
Not enough data
8.7
35
Not enough data
8.9
36
Hardware
Not enough data
8.7
34
Not enough data
8.6
34
Security
Not enough data
9.1
35
Not enough data
8.9
35
Agentic AI - Visual Collaboration Platforms
Not enough data
7.3
17
Not enough data
7.6
16
Compatibility
9.0
90
Not enough data
9.1
93
Not enough data
8.9
88
Not enough data
Agentic AI - Enterprise Search Software
8.6
59
Not enough data
8.4
55
Not enough data
8.9
57
Not enough data
8.6
57
Not enough data
8.7
57
Not enough data
8.7
55
Not enough data
Search Queries
8.8
89
Not enough data
9.1
88
Not enough data
8.8
87
Not enough data
9.0
89
Not enough data
9.0
86
Not enough data
AI powered search - Enterprise Search Software
9.0
21
Not enough data
9.1
22
Not enough data
8.9
21
Not enough data
Functionality
8.9
88
Not enough data
9.0
87
Not enough data
9.1
91
Not enough data
Compatibility - Enterprise Search Software
9.3
25
Not enough data
9.3
23
Not enough data
9.1
23
Not enough data
Functionality - Enterprise Search Software
9.2
24
Not enough data
9.4
23
Not enough data
9.5
25
Not enough data
Search Queries - Enterprise Search Software
9.3
23
Not enough data
9.2
21
Not enough data
9.1
24
Not enough data
9.4
24
Not enough data
Automation
8.8
1206
Not enough data
8.8
1167
Not enough data
8.5
1143
Not enough data
Administration
8.8
1164
Not enough data
8.6
1128
Not enough data
9.4
1200
Not enough data
Project management
8.7
1149
Not enough data
8.5
1117
Not enough data
8.6
1133
Not enough data
8.5
1122
Not enough data
8.6
1119
Not enough data
8.3
1091
Not enough data
8.3
1115
Not enough data
Workload
8.4
1081
Not enough data
8.8
1124
Not enough data
8.6
1084
Not enough data
8.5
1076
Not enough data
Communication & Collaboration
9.3
1322
Not enough data
9.0
1168
Not enough data
9.3
1233
Not enough data
Cost Management
8.0
1065
Not enough data
8.2
1065
Not enough data
8.1
1058
Not enough data
Integration
8.6
1089
Not enough data
8.4
1063
Not enough data
8.4
1056
Not enough data
Generative AI
7.5
1012
Not enough data
7.7
1006
Not enough data
Agentic AI - Work Management
7.7
516
Not enough data
7.8
510
Not enough data
8.1
510
Not enough data
7.8
510
Not enough data
Communication
9.4
1154
Not enough data
9.3
1156
Not enough data
8.8
1048
Not enough data
8.9
1034
Not enough data
9.1
1036
Not enough data
Content & Documents
9.1
1086
Not enough data
8.9
1032
Not enough data
8.7
1051
Not enough data
8.1
999
Not enough data
Controls
8.3
985
Not enough data
8.1
980
Not enough data
8.7
989
Not enough data
8.4
991
Not enough data
8.2
967
Not enough data
Project Management
8.4
988
Not enough data
8.3
971
Not enough data
8.5
986
Not enough data
8.6
977
Not enough data
Remote Collaboration
9.0
994
Not enough data
8.7
966
Not enough data
8.9
984
Not enough data
7.8
956
Not enough data
Generative AI
7.3
920
Not enough data
7.4
915
Not enough data
Agentic AI - Project Collaboration
7.5
434
Not enough data
7.6
436
Not enough data
Collaboration Tools
Not enough data
9.0
10161
|
Verified
Not enough data
9.1
2960
|
Verified
Not enough data
8.8
2643
|
Verified
Not enough data
9.0
3186
|
Verified
Not enough data
9.0
3035
Meeting Coordination
Not enough data
8.7
9151
Not enough data
8.7
8640
|
Verified
Not enough data
8.7
9011
|
Verified
Not enough data
8.8
3163
|
Verified
Software Type
Not enough data
8.6
7741
|
Verified
Not enough data
8.8
3101
|
Verified
Not enough data
9.0
3250
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.9
92
Not enough data
7.8
85
Not enough data
8.0
87
Meeting Prep - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.3
41
Not enough data
9.4
41
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
39
Not enough data
9.2
42
Not enough data
9.3
40
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.1
42
Not enough data
9.3
41
Accessibility - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.1
40
Not enough data
9.3
39
Agentic AI - AI Meeting Assistants
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.3
15
Not enough data
9.2
15
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
243
Not enough data
8.7
229
Not enough data
8.6
210
Not enough data
9.0
257
Not enough data
9.0
258
Not enough data
8.6
147
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
163
Not enough data
8.4
187
Not enough data
8.4
178
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
135
Not enough data
8.6
179
Agentic AI - Audio Conferencing
7.5
280
Not enough data
7.6
280
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
154
Not enough data
9.1
142
Action Item Detection - AI Note-taking Software
9.3
18
Not enough data
9.4
18
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
19
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.5
18
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
19
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.3
19
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
20
Not enough data
Searchable Note Archives - AI Note-taking Software
9.1
17
Not enough data
Speaker Identification - AI Note-taking Software
9.4
19
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Webex Suite are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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