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Salesforce Sales Cloud
Salesforce Sales Cloud
(25,382)
4.4 out of 5
Salesforce Sales Cloud
By Salesforce
Optimized for quick response
sales-i
sales-i
(137)
4.3 out of 5
sales-i
By SugarCRM
At a Glance
Salesforce Sales Cloud
Salesforce Sales Cloud
Star Rating
(25,382)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plans
sales-i
sales-i
Star Rating
(137)4.3 out of 5
Market Segments
Mid-Market (53.4% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about sales-i
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Salesforce Sales Cloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to sales-i. Users appreciate its robust data management capabilities and user-friendly interface, making it a strong choice for organizations looking for a comprehensive CRM solution.
  • Users say that Salesforce Sales Cloud offers a wealth of customization options, allowing businesses to tailor stages, fields, and dashboards to their specific needs. This flexibility is highlighted as a major advantage, especially for teams that require a solution that can adapt to their unique workflows.
  • According to verified reviews, sales-i shines in its user experience, with many users praising its clean design and straightforward navigation. Reviewers find it easy to access sales data at a glance and appreciate the ability to create various reports quickly, which can enhance day-to-day usability.
  • Reviewers mention that while Salesforce Sales Cloud has a more extensive feature set, sales-i's customer support stands out. Users have shared positive experiences with the sales-i team, noting their dedication and responsiveness, which can be crucial for businesses needing reliable assistance.
  • G2 reviewers highlight that Salesforce Sales Cloud has a more extensive market presence, reflected in its high volume of recent reviews. This suggests a more active user community and ongoing product development, which can be beneficial for organizations seeking a well-supported and evolving platform.
  • Users report that while sales-i offers a solid user experience, it may not match the depth of features available in Salesforce Sales Cloud. For teams that require advanced analytics and comprehensive sales management tools, Salesforce is often seen as the more powerful option.
Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Browse all 4 pricing plans
sales-i
No pricing available
Free Trial
Salesforce Sales Cloud
Free Trial is available
sales-i
No trial information available
Ratings
Meets Requirements
8.8
13,855
8.4
115
Ease of Use
8.2
17,839
8.1
115
Ease of Setup
7.8
8,798
8.3
50
Ease of Admin
7.9
4,458
8.4
52
Quality of Support
8.1
12,091
8.6
112
Has the product been a good partner in doing business?
8.4
4,421
8.9
50
Product Direction (% positive)
8.2
13,530
8.7
114
Features by Category
CRMHide 43 FeaturesShow 43 Features
8.2
10,785
6.6
16
Sales Force Automation
8.8
9490
|
Verified
7.5
14
8.3
6396
|
Verified
Feature Not Available
8.7
9219
|
Verified
7.2
13
8.3
9460
|
Verified
7.6
14
8.0
7318
|
Verified
Feature Not Available
8.2
7611
|
Verified
7.8
13
8.0
6756
|
Verified
Feature Not Available
8.1
6656
|
Verified
Feature Not Available
8.3
7408
|
Verified
Feature Not Available
Marketing Automation
8.0
6670
|
Verified
Feature Not Available
8.1
6990
|
Verified
6.9
12
8.5
8033
|
Verified
Feature Not Available
7.9
5428
7.3
11
Customer Support
8.3
6815
|
Verified
7.4
12
8.1
6386
|
Verified
Feature Not Available
8.2
6785
|
Verified
Feature Not Available
8.0
5498
|
Verified
Feature Not Available
8.2
5989
|
Verified
Feature Not Available
Reporting & Analytics
8.5
8955
|
Verified
7.7
14
8.5
9137
|
Verified
8.0
14
8.2
7440
|
Verified
6.5
12
Mobile & Social
7.9
5621
|
Verified
4.8
9
7.8
5248
|
Verified
5.2
10
7.7
6097
|
Verified
7.9
12
Platform
8.6
3597
|
Verified
6.7
7
8.5
3602
|
Verified
6.7
7
8.6
3624
|
Verified
8.1
7
8.4
2897
|
Verified
Not enough data
8.5
3174
|
Verified
6.7
5
8.1
3192
|
Verified
6.4
6
8.7
3603
|
Verified
8.3
6
8.1
3028
8.1
6
Integration
8.5
2604
|
Verified
8.1
6
8.5
3065
|
Verified
7.8
6
8.5
2894
|
Verified
6.3
5
Generative AI
7.6
887
Not enough data
Agentic AI - CRM
7.8
248
Not enough data
7.9
246
Not enough data
8.2
245
Not enough data
8.0
241
Not enough data
8.0
238
Not enough data
8.0
241
Not enough data
8.2
243
Not enough data
Business IntelligenceHide 25 FeaturesShow 25 Features
Not enough data
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Location IntelligenceHide 11 FeaturesShow 11 Features
8.6
46
Not enough data
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead GenerationHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Sales AssistantHide 20 FeaturesShow 20 Features
8.9
411
Not enough data
Lead Facilitation
8.6
272
Not enough data
8.8
295
Not enough data
8.8
315
Not enough data
8.6
290
Not enough data
Organization
8.9
352
Not enough data
8.8
343
Not enough data
8.8
338
Not enough data
Performance Analysis
8.4
284
Not enough data
8.8
306
Not enough data
Sales Analysis
8.4
284
Not enough data
8.8
300
Not enough data
Generative AI
8.5
125
Not enough data
8.4
125
Not enough data
Agentic AI - AI Sales Assistant
9.1
27
Not enough data
9.1
27
Not enough data
9.0
26
Not enough data
9.0
25
Not enough data
9.3
27
Not enough data
9.1
26
Not enough data
9.2
27
Not enough data
Sales EngagementHide 25 FeaturesShow 25 Features
8.3
608
Not enough data
Integrated Workflows
8.7
520
Not enough data
8.5
513
Not enough data
8.1
467
Not enough data
8.1
462
Not enough data
8.8
524
Not enough data
8.4
470
Not enough data
8.6
482
Not enough data
Repeatability and Reportability
8.4
484
Not enough data
8.7
503
Not enough data
8.7
500
Not enough data
8.3
485
Not enough data
7.8
417
Not enough data
AI and Automation
8.5
464
Not enough data
8.4
472
Not enough data
8.3
428
Not enough data
8.0
432
Not enough data
7.8
414
Not enough data
Generative AI
7.4
269
Not enough data
Agentic AI - Sales Engagement
8.3
88
Not enough data
8.4
89
Not enough data
8.6
86
Not enough data
8.4
89
Not enough data
8.3
88
Not enough data
8.3
89
Not enough data
8.5
88
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
8.8
180
Not enough data
Call Analytics
8.7
130
Not enough data
8.5
134
Not enough data
8.7
130
Not enough data
8.9
131
Not enough data
Agent Performance Management
8.7
140
Not enough data
8.6
124
Not enough data
8.7
141
Not enough data
Generative AI
8.2
57
Not enough data
Agentic AI - Conversation Intelligence
8.6
11
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.6
11
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
8.3
71
Not enough data
Revenue Sourcing and Forecasting
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
Not enough data
CRM Data Enrichment
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Not enough data
Account Management
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
Field SalesHide 12 FeaturesShow 12 Features
8.7
40
Not enough data
Territory Mapping
8.8
37
Not enough data
8.7
35
Not enough data
8.5
35
Not enough data
Route Planning
9.0
34
Not enough data
9.1
36
Not enough data
9.2
37
Not enough data
Sales Performance Management
8.4
32
Not enough data
8.5
35
Not enough data
9.1
35
Not enough data
Presentation and Forms
8.1
31
Not enough data
8.4
34
Not enough data
8.6
34
Not enough data
Business SchedulingHide 13 FeaturesShow 13 Features
8.3
174
Not enough data
Integrations
8.1
155
Not enough data
8.5
156
Not enough data
8.1
155
Not enough data
8.1
154
Not enough data
8.8
157
Not enough data
Branding & Customizatio
8.1
150
Not enough data
8.2
153
Not enough data
8.3
153
Not enough data
Automatic Rules & Configurations
8.4
154
Not enough data
8.2
153
Not enough data
8.0
155
Not enough data
Agentic AI - Business Scheduling
8.4
32
Not enough data
8.3
33
Not enough data
Sales PlanningHide 14 FeaturesShow 14 Features
8.5
190
Not enough data
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
165
Not enough data
Territory Management - Sales Planning
8.6
167
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
169
Not enough data
Agentic AI - Sales Planning
8.5
58
Not enough data
8.5
57
Not enough data
Lead ScoringHide 14 FeaturesShow 14 Features
8.5
504
Not enough data
Agentic AI - Lead Scoring
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.0
57
Not enough data
Attribution
8.9
452
Not enough data
8.9
456
Not enough data
8.6
436
Not enough data
Discovery
8.9
460
Not enough data
8.6
454
Not enough data
8.6
434
Not enough data
Management
8.5
422
Not enough data
8.6
442
Not enough data
Platform
8.6
433
Not enough data
8.6
433
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
8.5
676
Not enough data
Agentic AI - Sales Performance Management
8.5
76
Not enough data
8.6
75
Not enough data
8.5
77
Not enough data
Incentives
8.2
439
Not enough data
8.4
503
Not enough data
8.0
437
Not enough data
8.5
514
Not enough data
Personalization
8.6
484
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Not enough data
Administrative
8.7
566
Not enough data
8.5
529
Not enough data
8.4
510
Not enough data
Email TrackingHide 16 FeaturesShow 16 Features
8.3
707
Not enough data
Agentic AI - Email Tracking
8.1
63
Not enough data
8.3
61
Not enough data
8.3
61
Not enough data
8.2
62
Not enough data
8.3
62
Not enough data
8.3
61
Not enough data
8.3
64
Not enough data
Analytics
8.3
568
Not enough data
8.4
577
Not enough data
8.3
591
Not enough data
Customizations
8.7
621
Not enough data
8.5
590
Not enough data
8.6
625
Not enough data
8.4
570
Not enough data
8.4
597
Not enough data
Generative AI
7.5
291
Not enough data
Sales AnalyticsHide 18 FeaturesShow 18 Features
8.4
1,186
8.0
27
Agentic AI - Sales Analytics
8.3
81
Not enough data
8.5
80
Not enough data
8.3
80
Not enough data
8.3
80
Not enough data
8.2
80
Not enough data
Data Sourcing
8.5
966
8.7
23
8.7
997
8.7
24
8.3
901
8.1
20
8.7
1029
8.2
22
8.6
961
8.4
21
Predictive Analytics
8.4
944
Feature Not Available
8.6
958
7.1
21
8.1
854
Feature Not Available
8.3
894
Feature Not Available
Sales Management
8.7
983
7.5
17
8.1
857
7.5
17
8.6
980
7.9
19
8.8
1048
8.0
19
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.6
217
Not enough data
Agentic AI - Outbound Call Tracking
8.5
39
Not enough data
8.5
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
44
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
188
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Not enough data
Sales CoachingHide 16 FeaturesShow 16 Features
8.7
309
Not enough data
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.1
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
228
Not enough data
8.7
200
Not enough data
Generative AI
7.6
72
Not enough data
Sales EnablementHide 18 FeaturesShow 18 Features
8.4
436
Not enough data
Agentic AI - Sales Enablement
8.0
33
Not enough data
8.0
32
Not enough data
8.2
33
Not enough data
Content Management
8.3
352
Not enough data
8.1
343
Not enough data
8.2
328
Not enough data
8.5
318
Not enough data
8.3
336
Not enough data
Analytics
8.7
343
Not enough data
8.4
341
Not enough data
8.4
223
Not enough data
8.3
350
Not enough data
Learning Management - Sales Enablement
8.5
26
Not enough data
8.5
26
Not enough data
8.5
26
Not enough data
Revenue Enablement - Sales Enablement
8.3
25
Not enough data
8.3
28
Not enough data
9.0
27
Not enough data
Categories
Categories
Shared Categories
Salesforce Sales Cloud
Salesforce Sales Cloud
sales-i
sales-i
Salesforce Sales Cloud and sales-i are categorized as Sales Analytics and CRM
Unique Categories
Salesforce Sales Cloud
sales-i
sales-i has no unique categories
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
20.5%
Mid-Market(51-1000 emp.)
46.0%
Enterprise(> 1000 emp.)
33.5%
sales-i
sales-i
Small-Business(50 or fewer emp.)
41.2%
Mid-Market(51-1000 emp.)
53.4%
Enterprise(> 1000 emp.)
5.3%
Reviewers' Industry
Salesforce Sales Cloud
Salesforce Sales Cloud
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
sales-i
sales-i
Business Supplies and Equipment
15.3%
Building Materials
13.7%
Automotive
12.2%
Wholesale
9.2%
Retail
6.1%
Other
43.5%
Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud Alternatives
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Apollo.io
Apollo.io
Add Apollo.io
Clari
Clari
Add Clari
Outreach
Outreach
Add Outreach
sales-i
sales-i Alternatives
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Clari
Clari
Add Clari
Pipedrive
Pipedrive
Add Pipedrive
Aviso
Aviso
Add Aviso
Discussions
Salesforce Sales Cloud
Salesforce Sales Cloud Discussions
When do you need a CRM?
11 Comments
Mohammad Fahad A.
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post! Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
Anamika S.
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
Manoj M.
MM
1. Customer Management, 2. Employee Day to Day Activity tracking, 3. Make your business process smooth 4. Automated workflow 5. Validated workflow...Read more
See all discussions
sales-i
sales-i Discussions
Can I use my existing CRM system with sales-i?
1 Comment
Chandrakala C.
CC
Yes but not better ideaRead more
Monty the Mongoose crying
sales-i has no more discussions with answers
See all discussions
Ask Salesforce Sales Cloud a QuestionContact Salesforce Sales Cloud
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Salesforce Sales Cloud
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sales-i
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