Link copied to clipboard # Salesforce Sales Cloud vs sales-i Comparison - What are their main differences? Share [ Export ](/compare/agentforce-sales-formerly-salesforce-sales-cloud/sales-i/export.csv) Salesforce Sales Cloudsales-i[+ Add Product](#) Pricing **Salesforce Sales Cloud** Free Trial **$25.00** 1 User Per Month ยท Starter Edition **sales-i** No pricing available **Pricing Insights** from reviews Time to Implement **Salesforce Sales Cloud** 5 months Based on 1382 responses **sales-i** 2 monthsFaster Based on 19 responses Return on Investment **Salesforce Sales Cloud** 14 months9 months sooner Based on 1155 responses **sales-i** 23 months Based on 15 responses Perceived Cost **Salesforce Sales Cloud** $$$$$ **sales-i** $$$$$ Average Discount **Salesforce Sales Cloud** 16%6% more **sales-i** 10% ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") ![sales-i](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sales-i.svg "sales-i") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Salesforce Sales Cloud** [ Ease of Use (3658) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701944&qs=pros-and-cons#reviews)[ Features (3167) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699954&qs=pros-and-cons#reviews)[ Learning Curve (1831) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699554&qs=pros-and-cons#reviews)[ Limitations (1412) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701094&qs=pros-and-cons#reviews) **sales-i** Not enough data Integrations **Salesforce Sales Cloud** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-revenue-marketing.png "Product Avatar Image") 6sense Revenue Marketing ](https://www.g2.com/products/6sense-revenue-marketing/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-sales.png "Product Avatar Image") 6sense Sales Intelligence ](https://www.g2.com/products/6sense-sales/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ View all ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/integrations) **sales-i** Not enough data Screenshots **Salesforce Sales Cloud** ![Salesforce Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331455/Screenshot-2025-02-28-at-3.19.28-PM.png) **sales-i** ![sales-i screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/198440/G2-_3_.png) **Ratings** from reviews Meets Requirements **Salesforce Sales Cloud** 8.8 8.814,330 **sales-i** 8.4 8.4115 Ease of Use **Salesforce Sales Cloud** 8.2 8.219,730 **sales-i** 8.1 8.1115 Ease of Setup **Salesforce Sales Cloud** 7.9 7.910,627 **sales-i** 8.3 8.350 Ease of Admin **Salesforce Sales Cloud** 7.9 7.94,589 **sales-i** 8.4 8.452 Quality of Support **Salesforce Sales Cloud** 8.1 8.112,526 **sales-i** 8.6 8.6112 Has the product been a good partner in doing business? **Salesforce Sales Cloud** 8.4 8.44,555 **sales-i** 8.9 8.950 Product Direction (% positive) **Salesforce Sales Cloud** 8.3 8.313,905 **sales-i** 8.7 8.7114 **Features** ratings from reviews CRM 8.8 12,742 6.6 16 Sales Analytics 8.5 1,214 8.0 27 Email Tracking 8.4 717 Not enough data Lead Scoring 8.5 520 Not enough data Outbound Call Tracking 8.6 222 Not enough data Sales Coaching 8.7 311 Not enough data Sales Enablement 8.3 446 Not enough data Sales Performance Management 8.5 689 Not enough data Conversation Intelligence 8.9 185 Not enough data Location Intelligence 8.4 45 Not enough data Sales Engagement 8.5 642 Not enough data Business Scheduling 8.3 186 Not enough data AI Sales Assistant 8.8 442 Not enough data Revenue Operations & Intelligence (RO&I) 8.4 88 Not enough data Sales Planning 8.5 206 Not enough data Field Sales 8.6 40 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 20.6% Mid-Market(51-1000 emp.) 45.7% Enterprise(\> 1000 emp.) 33.7% Small-Business(50 or fewer emp.) 20.6% Mid-Market(51-1000 emp.) 45.7% Enterprise(\> 1000 emp.) 33.7% Small-Business(50 or fewer emp.) 41.2% Mid-Market(51-1000 emp.) 53.4% Enterprise(\> 1000 emp.) 5.3% Small-Business(50 or fewer emp.) 41.2% Mid-Market(51-1000 emp.) 53.4% Enterprise(\> 1000 emp.) 5.3% **Reviewers' Industry** [![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Salesforce Sales Cloud Computer Software 13.1% Information Technology and Services 11.7% Financial Services 7.1% Marketing and Advertising 4.8% Non-Profit Organization Management 3.0% Other 60.4% [![sales-i](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sales-i.svg "sales-i")](https://www.g2.com/products/sales-i/reviews) sales-i Business Supplies and Equipment 15.3% Building Materials 13.7% Automotive 12.2% Wholesale 9.2% Retail 6.1% Other 43.5% Alternatives **Salesforce Sales Cloud Alternatives** ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") [ Outreach ](/products/outreach/reviews) **sales-i Alternatives** ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Aviso](https://images.g2crowd.com/uploads/product/hd_favicon/cdee044f03e375338b603e0d4b719b7d/aviso.svg "Aviso") [ Aviso ](/products/aviso/reviews) ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ## Salesforce Sales Cloud vs sales-i FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Agentforce Sales vs sales-i? Agentforce Sales stands out for its breadth of CRM features and higher review volume, while sales-i is rated higher for support and ease of setup. | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | [sales-i](https://www.g2.com/products/sales-i/reviews) | | --- | --- | | 4.4/5 (25,876 reviews) | 4.3/5 (137 reviews) | | Mid-Market | Mid-Market | | 7.8 | 8.3 | | 8.1 | 8.6 | | Highly customizable CRM with advanced automation and reporting | Easy navigation, strong sales analytics, and responsive support | ### How do the pricing models of Agentforce Sales and sales-i compare? Reviewers rate sales-i higher for value, as reflected in its superior Price/Cost satisfaction score. - **Agentforce Sales:** In recent reviews, several buyers cite high licensing and implementation costs as a trade-off for its advanced features and scalability. - **sales-i:** Reviewers consistently describe sales-i as affordable and easy to use, with positive sentiment around its pricing and value for money. ### What are the best alternatives to Agentforce Sales and sales-i? The top 3 alternatives to Agentforce Sales and sales-i are Clari, Salesloft, and HubSpot Sales Hub. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876) | Mid-Market | High licensing and implementation costs for advanced features | Highly customizable CRM with advanced automation and reporting | | [sales-i](https://www.g2.com/products/sales-i/reviews) | 4.3/5 (137) | Mid-Market | Affordable and easy to use | Easy navigation, strong sales analytics, and responsive support | | [Clari](https://www.g2.com/products/clari/reviews) | 4.6/5 (5,610) | Enterprise | โ€” | Pipeline management and forecasting accuracy | | [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4,287) | Mid-Market | โ€” | Sales engagement and workflow automation | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909) | Small-Business | โ€” | User-friendly CRM with integrated marketing and sales tools | ### Which CRM features should I prioritize when comparing Agentforce Sales and sales-i? Buyers should prioritize automation, reporting, lead management, integration capabilities, and ease of setup when comparing Agentforce Sales and sales-i. - **Automation:** Agentforce Sales offers advanced automation features, including AI-powered workflows and lead assignment, frequently cited in recent reviews; sales-i provides campaign automation but with less emphasis on AI-driven processes. - **Reporting:** Both products are praised for reporting, but Agentforce Sales is noted for customizable dashboards and real-time analytics, while sales-i is valued for quick drill-downs and sales analytics. - **Lead Management:** Agentforce Sales includes robust lead management, lead scoring, and opportunity tracking; sales-i offers inbuilt CRM and opportunity tabs but with less depth in automation and scoring. - **Integration Capabilities:** Agentforce Sales integrates with tools like Jira and Google Workspace, with reviewers noting both the breadth and complexity of integrations; sales-i reviewers mention ease of use but provide fewer integration specifics. - **Ease of Setup:** sales-i scores higher on Ease of Setup (8.3 vs 7.8), with reviewers describing a straightforward onboarding process. ### What are the pros and cons of Agentforce Sales vs sales-i? Agentforce Sales is strongest in advanced automation and customization, while sales-i excels in ease of use and support. - **Agentforce Sales strengths:** Advanced automation and AI features, highly customizable workflows, robust reporting and dashboards, strong integration ecosystem, and centralized customer data. - **Agentforce Sales trade-offs:** Steep learning curve for new users, higher licensing and implementation costs, complexity in setup and customization, and performance slowdowns in highly customized environments. - **sales-i strengths:** Easy navigation, affordable pricing, strong sales analytics and reporting, responsive customer support, and straightforward onboarding. - **sales-i trade-offs:** Occasional speed and stability issues, less depth in automation and AI features, and some reviewers note the CRM functionality is less intuitive compared to competitors. ### Is Agentforce Sales or sales-i better for small businesses? sales-i is the better fit for small businesses, as reflected in its higher Ease of Setup and affordability sentiment. - **Agentforce Sales:** Largest segment is Mid-Market; reviewers note its scalability and feature depth but cite higher costs and a steeper learning curve, which can be challenging for smaller teams. - **sales-i:** Largest segment is Mid-Market; reviewers consistently highlight its affordability, ease of use, and straightforward setup, making it attractive for small businesses seeking quick value. ### Which CRM platform has better integrations? Agentforce Sales is favored for integrations due to its broader integration ecosystem and frequent reviewer mentions. - **Agentforce Sales:** Reviewers mention integrations with Jira and Google Workspace in recent reviews, highlighting the platform's ability to connect with a wide range of business tools. - **sales-i:** Reviewers focus on ease of use and analytics but provide fewer specifics on third-party integrations. ### How do Agentforce Sales and sales-i compare on customer support? sales-i leads Agentforce Sales on Quality of Support by 0.5 points (8.6 vs 8.1), a material difference. - **Agentforce Sales:** Reviewers describe support as variable, with some citing slow or inadequate responses and others noting helpful onboarding and customization assistance. - **sales-i:** Reviewers consistently praise responsive and dedicated support, with multiple mentions of fast responses and helpful customer service experiences. ### Which is easier to implement, Agentforce Sales or sales-i? sales-i is easier to implement, with a 0.5-point lead on Ease of Setup (8.3 vs 7.8). - **Agentforce Sales:** Reviewers note a learning curve and complexity in setup, especially for advanced features and integrations, but also mention smooth onboarding when guided by experienced administrators. - **sales-i:** Reviewers consistently describe the setup as straightforward and easy, with many citing quick onboarding and minimal training required. ### Which product has better Reporting? Agentforce Sales is stronger on Reporting, with more advanced customization and analytics capabilities cited by reviewers. - **Agentforce Sales:** Reviewers highlight customizable dashboards, real-time analytics, and advanced reporting features; reporting is frequently mentioned as a key strength. - **sales-i:** Reviewers value quick drill-downs, sales analytics, and the ability to generate reports easily, but note less flexibility in custom reporting compared to Agentforce Sales.