When assessing the two solutions, reviewers found ProProfs Knowledge Base Software easier to use. However, Tango is easier to set up and administer. Reviewers also preferred doing business with Tango overall.
ProProfs Knowledge Base Software and Tango both meet the requirements of our reviewers at a comparable rate.
When comparing quality of ongoing product support, reviewers felt that ProProfs Knowledge Base Software is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Tango over ProProfs Knowledge Base Software.
Pricing
Entry-Level Pricing
ProProfs Knowledge Base Software
ESSENTIALS
$1,080.00
Per Year
Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.)
Official Response from ProProfs Knowledge Base Software
You can create multiple unlimited help sites in an account regardless of the plan you choose.Read more
Can I create a branded site?
1 Comment
Official Response from ProProfs Knowledge Base Software
Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo,...Read more
Can I create a private knowledgebase?
1 Comment
Official Response from ProProfs Knowledge Base Software
Yes, you can create & manage usernames & passwords for every staff user by creating a private knowledge base. You can restrict public users from accessing...Read more
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