Compare ProProfs Knowledge Base Software and Tango 
Featured Products
At a Glance
Market Segments
Mid-Market (46.7% of reviews)
Small-Business (56.2% of reviews)
Entry-Level Pricing
$1,080.00 Per Year
Free
ProProfs Knowledge Base Software
Star Rating
(30)4.6 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$1,080.00 Per Year
Browse all 3 pricing plansTango
Star Rating
(493)4.8 out of 5
Market Segments
Small-Business (56.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansProProfs Knowledge Base Software vs Tango
When assessing the two solutions, reviewers found ProProfs Knowledge Base Software easier to use. However, Tango is easier to set up and administer. Reviewers also preferred doing business with Tango overall.
- ProProfs Knowledge Base Software and Tango both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that ProProfs Knowledge Base Software is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Tango over ProProfs Knowledge Base Software.
Pricing
Entry-Level Pricing
ProProfs Knowledge Base Software
ESSENTIALS
$1,080.00
Per Year
Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.)
- Authors & Users - 3
- Public Views - Unlimited
- Pages - 500
Tango
Free
Free
Create or join a tango Workspace with up to 10 colleagues, and create up to 15 process guides.
- 15 shared Workflows
- Browser process capture
- Basic exports and sharing
Free Trial
ProProfs Knowledge Base Software
No trial information availableTango
Free Trial is available
Ratings
Meets Requirements
9.2
22
9.2
442
Ease of Use
9.5
22
9.4
451
Ease of Setup
8.9
11
9.5
388
Ease of Admin
9.0
10
9.4
159
Quality of Support
9.3
21
9.2
257
Has the product been a good partner in doing business?
8.8
10
9.6
136
Product Direction (% positive)
9.4
19
9.5
436
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
User Analysis
Not enough data
Feature Not Available
Not enough data
7.9
134
User Support
Not enough data
7.8
131
Not enough data
7.2
127
Not enough data
7.7
125
Walkthrough Type
Not enough data
8.5
132
Not enough data
9.0
134
Platform Basics - Digital Adoption Platform
Not enough data
8.6
36
Not enough data
9.0
31
Analytics - Digital Adoption Platform
Not enough data
8.9
31
Functions - Digital Adoption Platform
Not enough data
9.0
31
Not enough data
9.4
32
Agentic AI - Digital Adoption Platform
Not enough data
8.2
21
Automation Building
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bot Management & Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligent Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guide Options
Not enough data
8.6
238
Not enough data
8.8
238
Not enough data
8.4
226
Not enough data
8.1
229
Not enough data
8.5
232
Guide Tools
Not enough data
8.4
223
Not enough data
9.1
242
Not enough data
9.0
234
Not enough data
8.4
221
Access Options
Not enough data
7.6
212
Not enough data
7.9
219
Not enough data
8.3
210
Platform Basics
Not enough data
9.4
221
Not enough data
8.7
187
Not enough data
8.8
198
Platform Content
Not enough data
8.7
180
Not enough data
8.7
185
Not enough data
8.8
193
Platform Additional Functionality
Not enough data
8.8
215
Not enough data
8.4
174
Agentic AI - Screen and Video Capture
Not enough data
8.1
57
Knowledge Pages
8.3
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
9.4
9
Not enough data
8.8
8
Not enough data
7.1
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ProProfs Knowledge Base Software and Tango share no categories
Unique Categories
ProProfs Knowledge Base Software is categorized as Contact Center Knowledge Base, Google Workspace Office Tools, Help Authoring Tool (HAT), Customer Self-Service, Knowledge Base, and IT Documentation
Tango is categorized as AI Agent Builders, Work Instructions, Digital Adoption Platform, Screen and Video Capture, and Robotic Process Automation (RPA)
Reviews
Reviewers' Company Size
ProProfs Knowledge Base Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tango
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Marketing and Advertising
16.7%
Computer Software
16.7%
Education Management
6.7%
Textiles
3.3%
Other
36.7%
Computer Software
12.1%
Information Technology and Services
7.5%
Marketing and Advertising
6.8%
Education Management
5.7%
Primary/Secondary Education
5.5%
Other
62.4%
Discussions
How many help sites can I create?
1 Comment
Official Response from ProProfs Knowledge Base Software
You can create multiple unlimited help sites in an account regardless of the plan you choose.Read more
Can I create a branded site?
1 Comment
Official Response from ProProfs Knowledge Base Software
Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo,...Read more
Can I create a private knowledgebase?
1 Comment
Official Response from ProProfs Knowledge Base Software
Yes, you can create & manage usernames & passwords for every staff user by creating a private knowledge base. You can restrict public users from accessing...Read more
Tango has no discussions with answers
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