G2 reviewers report that RingEX excels in user-friendliness, with many users finding it easy to navigate and set up features like call forwarding and voicemail greetings. One user noted, "I find RingEX easy to use," highlighting its straightforward interface.
Users say that Quo offers a robust support experience, with one reviewer praising the patience and thoroughness of the support agent who guided them through a complex issue. This level of customer service can be crucial for businesses needing quick resolutions.
According to verified reviews, RingEX has a strong performance in call management, with users appreciating its effective handling of missed calls and notifications. One user mentioned, "I like the response when calls are missed," indicating a reliable communication flow.
Reviewers mention that Quo shines in its integration capabilities, particularly with its API support. Users have expressed satisfaction with how quickly Quo embraces new technology and features, making it a flexible choice for businesses looking to adapt.
G2 reviewers highlight that while RingEX has a solid overall rating, it faces challenges in areas like setup and administrative ease compared to Quo. Users have noted that Quo's setup process is more intuitive, with a higher ease of use score reflecting this advantage.
Users report that RingEX's customer service is commendable, with many praising the quality of support and the well-designed admin portal. One user stated, "online support is more complete and accurate than most," which can be a significant factor for businesses relying on consistent assistance.
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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