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At a Glance
Market Segments
Small-Business (69.1% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
$25.00 1 User Per Month
Odoo CRM
Star Rating
(160)4.1 out of 5
Market Segments
Small-Business (69.1% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMSalesforce Sales Cloud
Star Rating
(25,252)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Salesforce Sales Cloud excels in Contact & Account Management with a score of 8.8, highlighting its robust features for managing customer relationships effectively. In contrast, Odoo CRM scores lower at 7.8, indicating it may lack some advanced functionalities that users expect.
- Users report that Salesforce's Opportunity & Pipeline Management is highly rated at 8.7, providing comprehensive tools for tracking sales opportunities. Odoo CRM, while decent at 8.3, does not offer the same level of depth, which may affect users who rely heavily on pipeline visibility.
- G2 users say that Salesforce's Lead Management features, scoring 8.5, are superior, particularly in lead qualification and follow-up processes. Odoo CRM, with a score of 8.2, is seen as less effective in these areas, which could impact sales teams focused on lead conversion.
- Users on G2 highlight that Salesforce's Customer Support features, such as Case Management and Support Analytics, score 8.3, indicating a strong support system. Odoo CRM's support features, scoring 7.9, are perceived as less comprehensive, which may lead to longer resolution times for users.
- Reviewers mention that Salesforce's Integrations are robust, particularly with its own ecosystem, scoring 8.8, which allows for seamless connectivity with other tools. Odoo CRM, while functional at 7.6, may not offer the same breadth of integrations, potentially limiting users' options.
- Users report that Salesforce's Analytics capabilities, scoring 8.7, provide detailed insights into sales performance and forecasting, which are crucial for strategic decision-making. Odoo CRM's analytics features, scoring 7.8, are seen as less powerful, which could hinder users' ability to derive actionable insights.
Pricing
Entry-Level Pricing
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Odoo CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.2
108
8.8
13,758
Ease of Use
8.3
109
8.2
17,737
Ease of Setup
7.7
71
7.8
8,702
Ease of Admin
8.0
56
7.9
4,422
Quality of Support
7.8
109
8.1
11,998
Has the product been a good partner in doing business?
8.1
60
8.4
4,386
Product Direction (% positive)
8.8
105
8.2
13,432
Features by Category
Sales Force Automation
7.9
75
|
Verified
8.8
9429
|
Verified
7.9
61
8.3
6370
|
Verified
8.3
78
|
Verified
8.7
9150
|
Verified
8.1
78
|
Verified
8.3
9409
|
Verified
7.5
67
|
Verified
8.0
7292
|
Verified
7.7
69
|
Verified
8.2
7584
|
Verified
7.7
74
|
Verified
8.0
6731
|
Verified
8.1
74
|
Verified
8.1
6632
|
Verified
7.9
73
|
Verified
8.3
7383
|
Verified
Marketing Automation
8.0
63
|
Verified
8.0
6643
|
Verified
8.0
61
8.1
6966
|
Verified
8.2
70
|
Verified
8.5
7987
|
Verified
8.1
57
|
Verified
7.9
5406
Customer Support
7.9
63
|
Verified
8.3
6788
|
Verified
7.9
64
|
Verified
8.1
6361
|
Verified
7.5
67
|
Verified
8.2
6757
|
Verified
7.3
60
|
Verified
8.0
5475
|
Verified
7.7
64
|
Verified
8.2
5965
|
Verified
Reporting & Analytics
7.9
73
|
Verified
8.5
8911
|
Verified
8.0
74
|
Verified
8.5
9096
|
Verified
7.6
66
|
Verified
8.2
7406
|
Verified
Mobile & Social
7.8
59
|
Verified
7.9
5593
|
Verified
7.6
55
|
Verified
7.8
5226
|
Verified
7.4
64
|
Verified
7.7
6072
|
Verified
Platform
8.3
58
|
Verified
8.5
3567
|
Verified
7.9
55
|
Verified
8.5
3574
|
Verified
8.4
61
|
Verified
8.6
3599
|
Verified
7.9
53
|
Verified
8.4
2878
|
Verified
8.2
51
|
Verified
8.5
3150
|
Verified
7.7
53
|
Verified
8.1
3173
|
Verified
8.5
58
|
Verified
8.7
3573
|
Verified
7.8
55
|
Verified
8.1
3007
Integration
8.0
56
|
Verified
8.5
2583
|
Verified
7.7
50
|
Verified
8.5
3034
|
Verified
7.7
48
|
Verified
8.5
2875
|
Verified
Generative AI
7.1
27
7.6
866
Agentic AI - CRM
6.5
8
7.8
228
8.5
8
7.9
229
8.3
8
8.2
226
8.3
8
8.0
224
7.9
8
8.0
222
8.3
8
8.0
223
8.3
8
8.1
224
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
266
Not enough data
8.8
285
Not enough data
8.7
307
Not enough data
8.6
282
Organization
Not enough data
8.9
342
Not enough data
8.8
333
Not enough data
8.8
327
Performance Analysis
Not enough data
8.4
276
Not enough data
8.8
299
Sales Analysis
Not enough data
8.4
277
Not enough data
8.8
291
Generative AI
Not enough data
8.4
115
Not enough data
8.4
115
Agentic AI - AI Sales Assistant
Not enough data
9.2
19
Not enough data
9.1
19
Not enough data
9.0
19
Not enough data
9.2
18
Not enough data
9.5
19
Not enough data
9.3
19
Not enough data
9.3
19
Integrated Workflows
Not enough data
8.7
512
Not enough data
8.5
504
Not enough data
8.1
460
Not enough data
8.1
455
Not enough data
8.8
513
Not enough data
8.4
462
Not enough data
8.6
475
Repeatability and Reportability
Not enough data
8.4
477
Not enough data
8.7
495
Not enough data
8.7
491
Not enough data
8.3
477
Not enough data
7.7
411
AI and Automation
Not enough data
8.5
455
Not enough data
8.4
463
Not enough data
8.2
422
Not enough data
8.0
426
Not enough data
7.8
408
Generative AI
Not enough data
7.4
263
Agentic AI - Sales Engagement
Not enough data
8.2
82
Not enough data
8.4
82
Not enough data
8.5
80
Not enough data
8.3
82
Not enough data
8.3
82
Not enough data
8.2
82
Not enough data
8.5
81
Call Analytics
Not enough data
8.7
130
Not enough data
8.6
134
Not enough data
8.7
130
Not enough data
8.9
130
Agent Performance Management
Not enough data
8.7
139
Not enough data
8.7
123
Not enough data
8.8
140
Generative AI
Not enough data
8.2
55
Agentic AI - Conversation Intelligence
Not enough data
8.8
11
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
9.2
12
Not enough data
9.2
12
Revenue Sourcing and Forecasting
Not enough data
8.7
63
Not enough data
8.4
63
Not enough data
8.8
64
Not enough data
8.5
61
Not enough data
8.4
61
Not enough data
8.3
55
Not enough data
8.2
56
CRM Data Enrichment
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.2
57
Not enough data
8.0
60
Not enough data
8.5
54
Account Management
Not enough data
8.2
61
Not enough data
8.0
61
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
8.6
53
Not enough data
8.4
54
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
8.0
18
Territory Mapping
Not enough data
8.8
34
Not enough data
8.6
32
Not enough data
8.4
32
Route Planning
Not enough data
9.0
31
Not enough data
9.0
33
Not enough data
9.2
34
Sales Performance Management
Not enough data
8.3
29
Not enough data
8.5
32
Not enough data
9.0
32
Presentation and Forms
Not enough data
8.0
28
Not enough data
8.3
31
Not enough data
8.5
31
Integrations
Not enough data
8.1
156
Not enough data
8.5
156
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
169
Not enough data
8.5
160
Not enough data
8.5
165
Not enough data
8.6
166
Not enough data
8.6
163
Not enough data
8.8
163
Not enough data
8.2
160
Territory Management - Sales Planning
Not enough data
8.5
162
Not enough data
8.4
167
Quota & Capacity Management - Sales Planning
Not enough data
8.4
163
Not enough data
8.3
170
Not enough data
8.4
164
Agentic AI - Sales Planning
Not enough data
8.3
51
Not enough data
8.5
50
Agentic AI - Lead Scoring
Not enough data
7.7
45
Not enough data
8.2
45
Not enough data
7.8
45
Not enough data
7.9
46
Attribution
Not enough data
8.9
439
Not enough data
8.9
443
Not enough data
8.6
425
Discovery
Not enough data
8.9
446
Not enough data
8.6
441
Not enough data
8.6
423
Management
Not enough data
8.5
412
Not enough data
8.6
429
Platform
Not enough data
8.6
422
Not enough data
8.6
422
Agentic AI - Sales Performance Management
Not enough data
8.4
68
Not enough data
8.5
69
Not enough data
8.5
70
Incentives
Not enough data
8.1
432
Not enough data
8.4
495
Not enough data
8.0
431
Not enough data
8.5
507
Personalization
Not enough data
8.6
476
Not enough data
8.8
554
Not enough data
8.9
585
Not enough data
8.6
531
Administrative
Not enough data
8.7
559
Not enough data
8.5
522
Not enough data
8.4
503
Agentic AI - Email Tracking
Not enough data
8.2
62
Not enough data
8.3
60
Not enough data
8.4
60
Not enough data
8.2
61
Not enough data
8.3
61
Not enough data
8.3
60
Not enough data
8.4
62
Analytics
Not enough data
8.3
566
Not enough data
8.4
574
Not enough data
8.3
588
Customizations
Not enough data
8.7
618
Not enough data
8.5
586
Not enough data
8.6
622
Not enough data
8.4
567
Not enough data
8.4
595
Generative AI
Not enough data
7.5
288
Agentic AI - Sales Analytics
Not enough data
8.2
75
Not enough data
8.5
74
Not enough data
8.3
74
Not enough data
8.2
74
Not enough data
8.2
74
Data Sourcing
Not enough data
8.5
959
Not enough data
8.7
990
Not enough data
8.3
894
Not enough data
8.7
1021
Not enough data
8.6
954
Predictive Analytics
Not enough data
8.4
935
Not enough data
8.6
950
Not enough data
8.1
848
Not enough data
8.3
888
Sales Management
Not enough data
8.7
977
Not enough data
8.1
851
Not enough data
8.6
972
Not enough data
8.8
1040
Agentic AI - Outbound Call Tracking
Not enough data
8.5
37
Not enough data
8.5
38
Calling
Not enough data
8.5
184
Not enough data
8.4
175
Not enough data
8.7
184
Not enough data
8.7
181
Not enough data
8.7
41
Contacts
Not enough data
8.8
175
Not enough data
8.7
178
Not enough data
8.7
180
Insights
Not enough data
9.1
185
Not enough data
8.8
181
Not enough data
8.2
177
Not enough data
8.5
187
Not enough data
8.4
182
Not enough data
8.6
38
Agentic AI - Sales Coaching
Not enough data
9.1
21
Not enough data
9.0
21
Not enough data
9.1
21
Not enough data
9.3
21
Training
Not enough data
8.8
256
Not enough data
8.8
249
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
237
Not enough data
8.6
235
Not enough data
8.6
215
Not enough data
8.6
203
Not enough data
8.9
227
Not enough data
8.9
228
Not enough data
8.7
201
Generative AI
Not enough data
7.6
71
Agentic AI - Sales Enablement
Not enough data
8.0
27
Not enough data
8.1
27
Not enough data
8.1
27
Content Management
Not enough data
8.3
346
Not enough data
8.1
336
Not enough data
8.2
321
Not enough data
8.5
312
Not enough data
8.3
329
Analytics
Not enough data
8.7
336
Not enough data
8.4
335
Not enough data
8.4
218
Not enough data
8.3
344
Learning Management - Sales Enablement
Not enough data
8.7
20
Not enough data
8.6
20
Not enough data
8.6
20
Revenue Enablement - Sales Enablement
Not enough data
8.3
20
Not enough data
8.3
20
Not enough data
8.9
19
Categories
Categories
Shared Categories
Odoo CRM and Salesforce Sales Cloud are categorized as CRM
Unique Categories
Odoo CRM has no unique categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.8%
Computer Software
9.4%
Construction
5.0%
Marketing and Advertising
3.6%
Retail
2.9%
Other
63.3%
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Alternatives
Discussions
Is Odoo free to use?
3 Comments
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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