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At a Glance
Market Segments
Small-Business (68.5% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
$25.00 1 User Per Month
Odoo CRM
Star Rating
(164)4.1 out of 5
Market Segments
Small-Business (68.5% of reviews)
Pros & Cons
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMSalesforce Sales Cloud
Star Rating
(25,294)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Salesforce Sales Cloud excels in Contact & Account Management with a score of 8.8, highlighting its robust features for managing customer relationships effectively. In contrast, Odoo CRM scores lower at 7.8, indicating it may lack some advanced functionalities that users expect.
- Users report that Salesforce's Opportunity & Pipeline Management is highly rated at 8.7, providing comprehensive tools for tracking sales opportunities. Odoo CRM, while decent at 8.3, does not offer the same level of depth, which may affect users who rely heavily on pipeline visibility.
- G2 users say that Salesforce's Lead Management features, scoring 8.5, are superior, particularly in lead qualification and follow-up processes. Odoo CRM, with a score of 8.2, is seen as less effective in these areas, which could impact sales teams focused on lead conversion.
- Users on G2 highlight that Salesforce's Customer Support features, such as Case Management and Support Analytics, score 8.3, indicating a strong support system. Odoo CRM's support features, scoring 7.9, are perceived as less comprehensive, which may lead to longer resolution times for users.
- Reviewers mention that Salesforce's Integrations are robust, particularly with its own ecosystem, scoring 8.8, which allows for seamless connectivity with other tools. Odoo CRM, while functional at 7.6, may not offer the same breadth of integrations, potentially limiting users' options.
- Users report that Salesforce's Analytics capabilities, scoring 8.7, provide detailed insights into sales performance and forecasting, which are crucial for strategic decision-making. Odoo CRM's analytics features, scoring 7.8, are seen as less powerful, which could hinder users' ability to derive actionable insights.
Pricing
Entry-Level Pricing
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Odoo CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.1
112
8.8
13,789
Ease of Use
8.3
113
8.2
17,769
Ease of Setup
7.8
75
7.8
8,734
Ease of Admin
8.1
57
7.9
4,439
Quality of Support
7.8
113
8.1
12,027
Has the product been a good partner in doing business?
8.1
61
8.4
4,402
Product Direction (% positive)
8.7
108
8.2
13,463
Features by Category
Sales Force Automation
7.8
79
|
Verified
8.8
9450
|
Verified
7.9
65
8.3
6389
|
Verified
8.4
81
|
Verified
8.7
9170
|
Verified
8.0
82
|
Verified
8.3
9429
|
Verified
7.5
70
|
Verified
8.0
7311
|
Verified
7.7
73
|
Verified
8.2
7602
|
Verified
7.7
76
|
Verified
8.0
6749
|
Verified
8.1
77
|
Verified
8.1
6649
|
Verified
7.9
77
|
Verified
8.3
7401
|
Verified
Marketing Automation
7.9
66
|
Verified
8.0
6662
|
Verified
8.0
64
8.1
6984
|
Verified
8.3
73
|
Verified
8.5
8009
|
Verified
8.0
60
|
Verified
7.9
5422
Customer Support
8.0
66
|
Verified
8.3
6807
|
Verified
7.9
67
|
Verified
8.1
6380
|
Verified
7.6
70
|
Verified
8.2
6777
|
Verified
7.4
63
|
Verified
8.0
5493
|
Verified
7.7
67
|
Verified
8.2
5983
|
Verified
Reporting & Analytics
7.9
77
|
Verified
8.5
8929
|
Verified
7.9
78
|
Verified
8.5
9116
|
Verified
7.5
69
|
Verified
8.2
7424
|
Verified
Mobile & Social
7.8
62
|
Verified
7.9
5612
|
Verified
7.6
58
|
Verified
7.8
5244
|
Verified
7.4
67
|
Verified
7.7
6092
|
Verified
Platform
8.3
59
|
Verified
8.5
3584
|
Verified
7.9
56
|
Verified
8.5
3591
|
Verified
8.4
62
|
Verified
8.6
3616
|
Verified
7.9
54
|
Verified
8.4
2894
|
Verified
8.2
52
|
Verified
8.5
3167
|
Verified
7.7
54
|
Verified
8.1
3188
|
Verified
8.5
59
|
Verified
8.7
3589
|
Verified
7.8
56
|
Verified
8.1
3022
Integration
8.0
57
|
Verified
8.5
2598
|
Verified
7.8
51
|
Verified
8.5
3050
|
Verified
7.7
49
|
Verified
8.5
2889
|
Verified
Generative AI
7.2
30
7.6
881
Agentic AI - CRM
7.1
11
7.9
243
8.5
11
7.9
243
8.3
11
8.2
240
8.3
11
8.0
237
8.2
11
8.0
235
8.2
11
8.1
237
8.3
11
8.2
239
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
270
Not enough data
8.8
292
Not enough data
8.8
314
Not enough data
8.6
288
Organization
Not enough data
8.9
349
Not enough data
8.8
340
Not enough data
8.8
334
Performance Analysis
Not enough data
8.4
282
Not enough data
8.8
305
Sales Analysis
Not enough data
8.4
283
Not enough data
8.8
297
Generative AI
Not enough data
8.5
122
Not enough data
8.4
122
Agentic AI - AI Sales Assistant
Not enough data
9.1
25
Not enough data
9.1
25
Not enough data
9.0
24
Not enough data
9.0
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Integrated Workflows
Not enough data
8.7
518
Not enough data
8.5
510
Not enough data
8.1
466
Not enough data
8.1
461
Not enough data
8.9
520
Not enough data
8.4
469
Not enough data
8.6
482
Repeatability and Reportability
Not enough data
8.4
483
Not enough data
8.7
501
Not enough data
8.7
497
Not enough data
8.4
483
Not enough data
7.8
417
AI and Automation
Not enough data
8.5
462
Not enough data
8.4
469
Not enough data
8.3
428
Not enough data
8.0
432
Not enough data
7.8
414
Generative AI
Not enough data
7.4
268
Agentic AI - Sales Engagement
Not enough data
8.3
88
Not enough data
8.4
89
Not enough data
8.6
86
Not enough data
8.4
88
Not enough data
8.3
88
Not enough data
8.3
88
Not enough data
8.5
87
Call Analytics
Not enough data
8.7
131
Not enough data
8.6
135
Not enough data
8.7
131
Not enough data
8.9
131
Agent Performance Management
Not enough data
8.7
140
Not enough data
8.7
124
Not enough data
8.7
141
Generative AI
Not enough data
8.2
56
Agentic AI - Conversation Intelligence
Not enough data
8.8
11
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
9.2
12
Not enough data
9.2
12
Revenue Sourcing and Forecasting
Not enough data
8.7
63
Not enough data
8.4
63
Not enough data
8.8
64
Not enough data
8.5
61
Not enough data
8.4
61
Not enough data
8.3
55
Not enough data
8.2
56
CRM Data Enrichment
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.2
57
Not enough data
8.0
60
Not enough data
8.5
54
Account Management
Not enough data
8.2
61
Not enough data
8.0
61
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
8.6
53
Not enough data
8.4
54
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
8.0
18
Territory Mapping
Not enough data
8.8
35
Not enough data
8.6
33
Not enough data
8.4
33
Route Planning
Not enough data
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Sales Performance Management
Not enough data
8.3
30
Not enough data
8.4
33
Not enough data
9.0
33
Presentation and Forms
Not enough data
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
174
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
170
Not enough data
8.6
168
Not enough data
8.8
167
Not enough data
8.2
164
Territory Management - Sales Planning
Not enough data
8.6
165
Not enough data
8.5
170
Quota & Capacity Management - Sales Planning
Not enough data
8.4
167
Not enough data
8.4
174
Not enough data
8.4
168
Agentic AI - Sales Planning
Not enough data
8.4
56
Not enough data
8.5
55
Agentic AI - Lead Scoring
Not enough data
7.8
51
Not enough data
8.3
51
Not enough data
7.8
51
Not enough data
8.0
52
Attribution
Not enough data
8.9
446
Not enough data
8.9
450
Not enough data
8.6
432
Discovery
Not enough data
8.9
453
Not enough data
8.6
448
Not enough data
8.6
430
Management
Not enough data
8.5
418
Not enough data
8.7
436
Platform
Not enough data
8.6
428
Not enough data
8.6
428
Agentic AI - Sales Performance Management
Not enough data
8.5
73
Not enough data
8.6
73
Not enough data
8.6
74
Incentives
Not enough data
8.2
437
Not enough data
8.4
500
Not enough data
8.0
435
Not enough data
8.6
512
Personalization
Not enough data
8.6
481
Not enough data
8.8
558
Not enough data
8.9
590
Not enough data
8.6
535
Administrative
Not enough data
8.8
563
Not enough data
8.5
526
Not enough data
8.4
507
Agentic AI - Email Tracking
Not enough data
8.2
65
Not enough data
8.4
63
Not enough data
8.4
63
Not enough data
8.3
64
Not enough data
8.4
64
Not enough data
8.3
63
Not enough data
8.4
66
Analytics
Not enough data
8.3
570
Not enough data
8.4
578
Not enough data
8.4
592
Customizations
Not enough data
8.7
622
Not enough data
8.5
590
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
599
Generative AI
Not enough data
7.5
292
Agentic AI - Sales Analytics
Not enough data
8.2
79
Not enough data
8.6
78
Not enough data
8.3
78
Not enough data
8.3
78
Not enough data
8.3
78
Data Sourcing
Not enough data
8.5
964
Not enough data
8.7
995
Not enough data
8.3
899
Not enough data
8.7
1026
Not enough data
8.6
959
Predictive Analytics
Not enough data
8.4
941
Not enough data
8.6
954
Not enough data
8.1
852
Not enough data
8.3
892
Sales Management
Not enough data
8.7
981
Not enough data
8.1
855
Not enough data
8.6
976
Not enough data
8.8
1044
Agentic AI - Outbound Call Tracking
Not enough data
8.5
38
Not enough data
8.5
39
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
43
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
187
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
211
Not enough data
8.5
246
Feedback
Not enough data
8.8
239
Not enough data
8.6
236
Not enough data
8.6
216
Not enough data
8.6
204
Not enough data
8.9
228
Not enough data
8.9
229
Not enough data
8.7
202
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.3
31
Content Management
Not enough data
8.3
351
Not enough data
8.1
342
Not enough data
8.2
327
Not enough data
8.5
318
Not enough data
8.3
335
Analytics
Not enough data
8.7
342
Not enough data
8.4
341
Not enough data
8.5
223
Not enough data
8.3
350
Learning Management - Sales Enablement
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Revenue Enablement - Sales Enablement
Not enough data
8.5
24
Not enough data
8.5
25
Not enough data
9.0
24
Categories
Categories
Shared Categories
Odoo CRM and Salesforce Sales Cloud are categorized as CRM
Unique Categories
Odoo CRM has no unique categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.1%
Computer Software
9.1%
Construction
4.9%
Marketing and Advertising
3.5%
Retail
2.8%
Other
63.6%
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Alternatives
Discussions
Is Odoo free to use?
3 Comments
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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