Compare CyberSentriq and NinjaOne 
At a Glance
Market Segments
Mid-Market (47.2% of reviews)
Mid-Market (49.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CyberSentriq
Star Rating
(387)4.6 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CyberSentriqNinjaOne
Star Rating
(4,020)4.7 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its wide feature set and continuous improvements. Users appreciate the ease of installation on client endpoints and the ability to run scripts without needing to log onto those endpoints, making it a favorite for IT teams.
- According to verified reviews, CyberSentriq offers a strong flexibility in data backup options, allowing users to tailor their backup strategies based on data type and compliance needs. This adaptability is highlighted by users who value the Outlook add-in for reporting phishing attempts, showcasing its focus on security.
- Users say that NinjaOne's implementation process is notably quick and intuitive, with many highlighting the easy generation of usage reports for project meetings. This feature helps teams make informed recommendations based on asset management information, enhancing overall productivity.
- Reviewers mention that while CyberSentriq has a solid performance in specific areas like Azure level VM backup, it struggles with overall user satisfaction compared to NinjaOne. The lower G2 Score reflects a need for improvement in user experience and support.
- G2 reviewers highlight that NinjaOne's support quality is consistently rated high, with users feeling that the product has been a good partner in their business operations. This sentiment is echoed in the feedback about its quality of support, which matches CyberSentriq's but is backed by a much larger user base.
- According to recent user feedback, CyberSentriq's strengths lie in its disaster recovery capabilities and security features, but it faces challenges in user engagement and satisfaction. Users appreciate the tracking features but desire a more comprehensive feature set to compete with NinjaOne's offerings.
Pricing
Entry-Level Pricing
CyberSentriq
No pricing availableNinjaOne
No pricing availableFree Trial
CyberSentriq
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
9.2
297
9.0
3,734
Ease of Use
9.3
297
9.1
3,774
Ease of Setup
9.2
275
9.1
3,542
Ease of Admin
9.2
270
9.1
3,047
Quality of Support
9.1
293
9.1
3,584
Has the product been a good partner in doing business?
9.4
266
9.4
2,980
Product Direction (% positive)
9.4
259
9.7
3,646
Features by Category
Administration
Not enough data
8.2
656
Not enough data
8.7
696
Not enough data
8.2
698
Service Desk
Not enough data
8.1
691
Not enough data
7.9
655
Not enough data
7.7
630
Management
Not enough data
8.3
623
Not enough data
9.0
627
Not enough data
8.7
600
Not enough data
8.8
602
Not enough data
8.4
581
Functionality
Not enough data
7.6
620
Not enough data
8.5
610
Not enough data
8.9
649
Not enough data
8.9
661
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
169
Not enough data
6.7
166
Not enough data
6.8
164
Not enough data
6.7
166
Not enough data
6.7
165
Not enough data
6.7
164
Not enough data
6.8
161
Compatibility
9.3
94
8.8
343
8.9
86
8.1
294
8.9
82
8.4
312
8.7
65
8.2
279
Management
Feature Not Available
Feature Not Available
9.1
87
8.3
294
9.2
91
8.7
294
9.3
90
8.9
328
8.9
91
9.2
340
Compliance
9.1
86
8.7
292
9.2
84
8.4
278
9.0
84
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
64
Not enough data
7.2
64
Not enough data
7.6
63
Not enough data
7.3
62
Not enough data
7.2
62
Not enough data
7.4
63
Functionality
Feature Not Available
8.1
82
9.3
146
8.7
339
9.3
144
9.0
369
8.9
128
8.5
347
7.9
91
Feature Not Available
Compatibility
9.4
133
Feature Not Available
8.9
130
8.6
344
9.0
134
8.3
325
Management
8.7
112
8.2
326
Feature Not Available
8.8
330
9.4
127
8.7
329
Agentic AI - Online Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
8.3
5
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Feature Not Available
Not enough data
9.3
57
Not enough data
9.4
56
Not enough data
9.1
55
Not enough data
Compatibility
8.8
49
Not enough data
8.9
50
Not enough data
8.7
50
Not enough data
Management
8.5
47
Not enough data
Feature Not Available
Not enough data
9.2
51
Not enough data
Agentic AI - SaaS Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Archiving
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
2311
|
Verified
Not enough data
8.8
610
Not enough data
8.2
450
Monitoring and Management
Not enough data
9.4
2265
|
Verified
Not enough data
8.4
1885
Not enough data
8.7
2034
|
Verified
Not enough data
9.0
2283
|
Verified
Not enough data
8.4
486
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.5
476
Service Management
Not enough data
9.2
2184
|
Verified
Not enough data
8.1
453
Not enough data
7.5
514
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.4
493
Not enough data
7.0
459
Not enough data
7.2
464
Not enough data
6.9
450
Not enough data
6.8
450
Not enough data
7.0
453
Not enough data
7.0
449
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
66
Not enough data
9.4
67
Not enough data
8.7
65
Not enough data
8.6
56
Not enough data
Admin
9.1
70
Not enough data
Agentic AI - Database Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Protection
9.2
15
Not enough data
9.7
16
Not enough data
9.4
15
Not enough data
8.5
14
Not enough data
9.2
15
Not enough data
Analysis
8.4
15
Not enough data
9.2
16
Not enough data
8.8
17
Not enough data
Administration
8.4
15
Not enough data
8.9
15
Not enough data
9.1
15
Not enough data
Scope
Not enough data
8.7
411
Not enough data
8.8
428
Security
Not enough data
8.5
420
Not enough data
8.3
387
Not enough data
7.4
377
Management
Not enough data
8.8
411
Not enough data
8.7
407
Not enough data
8.7
395
Not enough data
8.7
396
Not enough data
7.8
366
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
164
Not enough data
7.1
163
Not enough data
7.3
163
Not enough data
7.1
160
Not enough data
6.9
160
Not enough data
7.1
162
Not enough data
7.1
163
Functionality
Not enough data
8.8
672
Not enough data
8.9
700
Not enough data
8.0
611
Not enough data
8.8
608
Monitoring - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
267
Management
Not enough data
8.2
568
Not enough data
8.2
581
Not enough data
7.6
534
Analytics - Network Monitoring
Not enough data
Feature Not Available
Not enough data
6.9
235
Security - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Network Performance - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
AI Automation - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring
Not enough data
9.3
561
|
Verified
Not enough data
9.2
559
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
7.1
196
Management Tools
Not enough data
8.2
497
Not enough data
8.6
506
|
Verified
Not enough data
8.5
486
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.6
94
Not enough data
7.5
93
Not enough data
7.7
92
Not enough data
7.2
92
Not enough data
7.2
92
Not enough data
7.3
91
Not enough data
7.5
90
Asset Inventory
Not enough data
9.0
1158
Not enough data
8.8
1140
Not enough data
7.7
1010
Not enough data
7.3
288
Not enough data
8.2
1050
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.4
228
Not enough data
7.2
219
Not enough data
7.4
216
Not enough data
7.1
214
Not enough data
7.1
211
Not enough data
7.1
216
Not enough data
7.0
213
Management
Not enough data
9.1
1127
Not enough data
8.7
1034
Not enough data
8.1
992
Not enough data
8.2
1047
Functionality
9.3
125
Not enough data
9.3
128
Not enough data
9.0
111
Not enough data
8.8
99
Not enough data
Feature Not Available
Not enough data
Management
9.2
134
Not enough data
9.2
133
Not enough data
9.0
119
Not enough data
8.8
121
Not enough data
8.6
102
Not enough data
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
9.1
13
Not enough data
8.2
10
Not enough data
9.2
10
Not enough data
9.0
12
Not enough data
8.3
9
Not enough data
Management
9.2
10
Not enough data
8.8
8
Not enough data
8.8
10
Not enough data
8.3
9
Not enough data
Agentic AI - Disaster Recovery as a Service (DRaaS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
9.5
13
Not enough data
8.6
11
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
Administration
8.5
14
Not enough data
8.8
12
Not enough data
8.3
13
Not enough data
Access Control
9.0
14
Not enough data
8.2
13
Not enough data
8.1
14
Not enough data
8.8
13
Not enough data
Administration
Not enough data
9.2
1665
Not enough data
8.7
1566
Not enough data
7.8
1405
Not enough data
9.2
1659
Not enough data
8.9
1495
Not enough data
8.8
1552
Maintenance
Not enough data
9.2
1660
Not enough data
7.7
1321
Communication
Not enough data
7.9
1393
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1291
Security
Not enough data
8.3
1340
Not enough data
8.4
1373
Device Support
Not enough data
7.6
1347
Not enough data
8.4
1438
Not enough data
8.4
1415
Performance
Not enough data
8.2
1501
Functionality
9.4
32
8.9
325
8.0
27
7.9
290
7.7
25
8.1
294
8.8
30
8.6
313
Performance
9.0
31
8.7
315
8.2
32
8.5
302
8.8
28
Feature Not Available
8.5
31
8.6
303
Agentic AI - PC Backup
Not enough data
7.1
86
Not enough data
7.1
86
Not enough data
6.8
85
Not enough data
7.0
86
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.4
218
Not enough data
8.3
216
Not enough data
8.7
219
Operations - IT Documentation
Not enough data
8.4
218
Not enough data
8.8
230
Not enough data
8.4
221
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
7.0
63
Not enough data
7.2
66
Not enough data
7.2
64
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.8
104
Not enough data
8.1
72
Not enough data
7.9
70
Not enough data
9.0
95
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
444
Operating System
Not enough data
9.2
552
Not enough data
8.1
517
Not enough data
8.3
494
Management
Not enough data
8.6
507
Not enough data
8.3
453
Not enough data
8.3
453
Not enough data
8.2
445
Not enough data
8.4
456
Security
Not enough data
8.5
467
Not enough data
8.6
474
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.8
143
Not enough data
7.6
139
Not enough data
7.8
141
Not enough data
7.7
138
Not enough data
7.6
136
Not enough data
7.6
139
Not enough data
7.6
135
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.1
744
Platform
Not enough data
7.8
702
Not enough data
9.1
837
Not enough data
8.2
680
Not enough data
8.5
754
Not enough data
8.3
712
Security
Not enough data
8.7
767
Not enough data
9.2
852
Not enough data
7.6
673
Not enough data
8.7
722
Not enough data
8.2
684
Agentic AI - Enterprise IT Management
Not enough data
7.4
164
Not enough data
7.2
152
Not enough data
7.4
156
Not enough data
7.0
150
Not enough data
7.0
149
Not enough data
7.0
151
Not enough data
7.0
149
Categories
Categories
Shared Categories
CyberSentriq and NinjaOne are categorized as Online Backup, Server Backup, and PC Backup
Unique Categories
CyberSentriq is categorized as Email Anti-spam, Cloud Email Security, Disaster Recovery, Database Backup, SaaS Backup, Cloud File Security, Cloud Data Security, Archive Storage Solutions, Disaster Recovery as a Service (DRaaS), and Email Archiving
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
CyberSentriq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
38.4%
Computer & Network Security
12.5%
Primary/Secondary Education
6.7%
Accounting
3.2%
Education Management
3.2%
Other
36.0%
Information Technology and Services
27.0%
Computer & Network Security
13.0%
Hospital & Health Care
4.0%
Manufacturing
3.6%
Computer Software
2.9%
Other
49.6%
Alternatives
Discussions
Snapshots
2 Comments
DC
Hi Tuelo
A snapshot is a point-in-time copy of all your data which can be used as a seed (initial) backup (for example, onto external media) to save on...Read more
What is Redstor Backup and Archiving used for?
1 Comment
PD
Redstor Backup and Archiving is used to ensure the safety, availability, and integrity of critical business data, while also providing organizations with the...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
TF
All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed...Read more
What is NinjaOne (formerly NinjaRMM) used for?
2 Comments
RS
It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard.Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
IJ
Yes it is, it’s very innovative and their team is always working towards improving their softwareRead more
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