Compare CyberSentriq and NinjaOne 
At a Glance
Market Segments
Mid-Market (47.2% of reviews)
Mid-Market (49.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CyberSentriq
Star Rating
(387)4.6 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CyberSentriqNinjaOne
Star Rating
(4,270)4.7 out of 5
Market Segments
Mid-Market (49.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its wide feature set and continuous improvements. Users appreciate the ease of installation on client endpoints and the ability to run scripts without needing to log onto those endpoints, making it a favorite for IT teams.
- According to verified reviews, CyberSentriq offers a strong flexibility in data backup options, allowing users to tailor their backup strategies based on data type and compliance needs. This adaptability is highlighted by users who value the Outlook add-in for reporting phishing attempts, showcasing its focus on security.
- Users say that NinjaOne's implementation process is notably quick and intuitive, with many highlighting the easy generation of usage reports for project meetings. This feature helps teams make informed recommendations based on asset management information, enhancing overall productivity.
- Reviewers mention that while CyberSentriq has a solid performance in specific areas like Azure level VM backup, it struggles with overall user satisfaction compared to NinjaOne. The lower G2 Score reflects a need for improvement in user experience and support.
- G2 reviewers highlight that NinjaOne's support quality is consistently rated high, with users feeling that the product has been a good partner in their business operations. This sentiment is echoed in the feedback about its quality of support, which matches CyberSentriq's but is backed by a much larger user base.
- According to recent user feedback, CyberSentriq's strengths lie in its disaster recovery capabilities and security features, but it faces challenges in user engagement and satisfaction. Users appreciate the tracking features but desire a more comprehensive feature set to compete with NinjaOne's offerings.
Pricing
Entry-Level Pricing
CyberSentriq
No pricing availableNinjaOne
No pricing availableFree Trial
CyberSentriq
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
9.2
297
9.0
4,046
Ease of Use
9.3
297
9.1
4,087
Ease of Setup
9.2
275
9.1
3,838
Ease of Admin
9.2
270
9.1
3,081
Quality of Support
9.1
293
9.1
3,879
Has the product been a good partner in doing business?
9.4
266
9.4
3,013
Product Direction (% positive)
9.4
259
9.7
3,923
Features by Category
Administration
Not enough data
8.2
674
Not enough data
8.8
721
Not enough data
8.3
718
Service Desk
Not enough data
8.1
713
Not enough data
7.9
665
Not enough data
7.7
641
Management
Not enough data
8.3
635
Not enough data
9.0
640
Not enough data
8.7
613
Not enough data
8.8
614
Not enough data
8.4
589
Functionality
Not enough data
7.6
638
Not enough data
8.5
624
Not enough data
8.9
666
Not enough data
9.0
683
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.0
176
Not enough data
6.8
172
Not enough data
6.9
169
Not enough data
6.8
172
Not enough data
6.7
170
Not enough data
6.8
169
Not enough data
6.8
167
Compatibility
9.3
94
8.8
363
8.9
86
8.2
304
8.9
82
8.5
326
8.7
65
8.3
287
Management
Feature Not Available
Feature Not Available
9.1
87
8.4
304
9.2
91
8.7
301
9.3
90
8.9
343
8.9
91
9.2
362
Compliance
9.1
86
8.8
300
9.2
84
8.4
283
9.0
84
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
66
Not enough data
7.3
66
Not enough data
7.7
65
Not enough data
7.4
64
Not enough data
7.3
64
Not enough data
7.5
65
Functionality
Feature Not Available
8.3
91
9.3
146
8.7
347
9.3
144
9.0
386
8.9
128
8.5
353
7.9
91
Feature Not Available
Compatibility
9.4
133
Feature Not Available
8.9
130
8.6
354
9.0
134
8.3
329
Management
8.7
112
8.2
332
Feature Not Available
8.8
338
9.4
127
8.7
335
Agentic AI - Online Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
8.3
5
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Feature Not Available
Not enough data
9.3
57
Not enough data
9.4
56
Not enough data
9.1
55
Not enough data
Compatibility
8.8
49
Not enough data
8.9
50
Not enough data
8.7
50
Not enough data
Management
8.5
47
Not enough data
Feature Not Available
Not enough data
9.2
51
Not enough data
Agentic AI - SaaS Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Archiving
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
2495
|
Verified
Not enough data
8.9
676
Not enough data
8.2
469
Monitoring and Management
Not enough data
9.4
2430
|
Verified
Not enough data
8.5
1936
Not enough data
8.7
2129
|
Verified
Not enough data
9.1
2438
|
Verified
Not enough data
8.5
527
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
505
Service Management
Not enough data
9.2
2320
|
Verified
Not enough data
8.1
470
Not enough data
7.6
570
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.5
523
Not enough data
7.0
468
Not enough data
7.3
478
Not enough data
6.9
457
Not enough data
6.9
455
Not enough data
7.0
463
Not enough data
7.0
458
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
66
Not enough data
9.4
67
Not enough data
8.7
65
Not enough data
8.6
56
Not enough data
Admin
9.1
70
Not enough data
Agentic AI - Database Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Protection
9.2
15
Not enough data
9.7
16
Not enough data
9.4
15
Not enough data
8.5
14
Not enough data
9.2
15
Not enough data
Analysis
8.4
15
Not enough data
9.2
16
Not enough data
8.8
17
Not enough data
Administration
8.4
15
Not enough data
8.9
15
Not enough data
9.1
15
Not enough data
Scope
Not enough data
8.7
425
Not enough data
8.9
451
Security
Not enough data
8.5
445
Not enough data
8.3
407
Not enough data
7.4
388
Management
Not enough data
8.9
430
Not enough data
8.7
429
Not enough data
8.7
412
Not enough data
8.7
412
Not enough data
7.8
373
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
170
Not enough data
7.1
169
Not enough data
7.3
170
Not enough data
7.2
167
Not enough data
7.0
165
Not enough data
7.2
169
Not enough data
7.2
170
Functionality
Not enough data
8.8
698
Not enough data
9.0
732
Not enough data
8.1
616
Not enough data
8.8
613
Monitoring - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
280
Management
Not enough data
8.3
571
Not enough data
8.2
585
Not enough data
7.6
538
Analytics - Network Monitoring
Not enough data
Feature Not Available
Not enough data
6.9
238
Security - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Network Performance - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
AI Automation - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring
Not enough data
9.3
569
|
Verified
Not enough data
9.2
567
|
Verified
Not enough data
8.5
509
|
Verified
Not enough data
7.2
199
Management Tools
Not enough data
8.3
502
Not enough data
8.7
513
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.6
98
Not enough data
7.5
96
Not enough data
7.8
95
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Asset Inventory
Not enough data
9.0
1186
Not enough data
8.8
1165
Not enough data
7.7
1022
Not enough data
7.4
294
Not enough data
8.2
1067
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.5
239
Not enough data
7.2
226
Not enough data
7.4
223
Not enough data
7.1
221
Not enough data
7.1
217
Not enough data
7.1
223
Not enough data
7.1
221
Management
Not enough data
9.1
1156
Not enough data
8.7
1047
Not enough data
8.1
1006
Not enough data
8.2
1069
Functionality
9.3
125
Not enough data
9.3
128
Not enough data
9.0
111
Not enough data
8.8
99
Not enough data
Feature Not Available
Not enough data
Management
9.2
134
Not enough data
9.2
133
Not enough data
9.0
119
Not enough data
8.8
121
Not enough data
8.6
102
Not enough data
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
9.1
13
Not enough data
8.2
10
Not enough data
9.2
10
Not enough data
9.0
12
Not enough data
8.3
9
Not enough data
Management
9.2
10
Not enough data
8.8
8
Not enough data
8.8
10
Not enough data
8.3
9
Not enough data
Agentic AI - Disaster Recovery as a Service (DRaaS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
9.5
13
Not enough data
8.6
11
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
Administration
8.5
14
Not enough data
8.8
12
Not enough data
8.3
13
Not enough data
Access Control
9.0
14
Not enough data
8.2
13
Not enough data
8.1
14
Not enough data
8.8
13
Not enough data
Administration
Not enough data
9.2
1723
Not enough data
8.7
1608
Not enough data
7.8
1418
Not enough data
9.2
1727
Not enough data
8.9
1528
Not enough data
8.8
1591
Maintenance
Not enough data
9.2
1744
Not enough data
7.7
1333
Communication
Not enough data
8.0
1428
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1300
Security
Not enough data
8.3
1354
Not enough data
8.4
1388
Device Support
Not enough data
7.6
1362
Not enough data
8.4
1463
Not enough data
8.4
1435
Performance
Not enough data
8.2
1534
Functionality
9.4
32
8.9
332
8.0
27
7.9
294
7.7
25
8.1
297
8.8
30
8.6
320
Performance
9.0
31
8.8
319
8.2
32
8.5
306
8.8
28
Feature Not Available
8.5
31
8.6
307
Agentic AI - PC Backup
Not enough data
7.2
91
Not enough data
7.2
90
Not enough data
6.9
88
Not enough data
7.1
89
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.4
222
Not enough data
8.4
221
Not enough data
8.7
223
Operations - IT Documentation
Not enough data
8.4
223
Not enough data
8.8
237
Not enough data
8.4
226
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
7.1
66
Not enough data
7.3
69
Not enough data
7.3
67
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.9
125
Not enough data
8.2
77
Not enough data
8.1
78
Not enough data
9.1
114
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.6
464
Operating System
Not enough data
9.3
630
Not enough data
8.2
582
Not enough data
8.4
550
Management
Not enough data
8.7
567
Not enough data
8.4
498
Not enough data
8.4
496
Not enough data
8.3
490
Not enough data
8.5
507
Security
Not enough data
8.6
504
Not enough data
8.7
517
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.8
149
Not enough data
7.6
143
Not enough data
7.8
147
Not enough data
7.7
143
Not enough data
7.7
139
Not enough data
7.7
145
Not enough data
7.7
142
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.2
775
Platform
Not enough data
7.9
721
Not enough data
9.2
909
Not enough data
8.3
697
Not enough data
8.6
788
Not enough data
8.4
744
Security
Not enough data
8.8
808
Not enough data
9.2
913
Not enough data
7.7
689
Not enough data
8.8
751
Not enough data
8.2
705
Agentic AI - Enterprise IT Management
Not enough data
7.5
173
Not enough data
7.3
156
Not enough data
7.4
160
Not enough data
7.0
154
Not enough data
7.0
152
Not enough data
7.0
156
Not enough data
7.0
153
Categories
Categories
Shared Categories
CyberSentriq and NinjaOne are categorized as Online Backup, Server Backup, and PC Backup
Unique Categories
CyberSentriq is categorized as Email Anti-spam, Cloud Email Security, Disaster Recovery, Database Backup, SaaS Backup, Cloud File Security, Cloud Data Security, Archive Storage Solutions, Disaster Recovery as a Service (DRaaS), and Email Archiving
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
CyberSentriq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
38.4%
Computer & Network Security
12.5%
Primary/Secondary Education
6.7%
Accounting
3.2%
Education Management
3.2%
Other
36.0%
Information Technology and Services
26.9%
Computer & Network Security
13.5%
Hospital & Health Care
3.9%
Manufacturing
3.5%
Computer Software
2.8%
Other
49.4%
Alternatives
Discussions
Snapshots
2 Comments
DC
Hi Tuelo
A snapshot is a point-in-time copy of all your data which can be used as a seed (initial) backup (for example, onto external media) to save on...Read more
What is Redstor Backup and Archiving used for?
1 Comment
PD
Redstor Backup and Archiving is used to ensure the safety, availability, and integrity of critical business data, while also providing organizations with the...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
TF
All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed...Read more
What is NinjaOne (formerly NinjaRMM) used for?
2 Comments
RS
It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard.Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
IJ
Yes it is, it’s very innovative and their team is always working towards improving their softwareRead more
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