Compare CyberSentriq and NinjaOne 
Featured Products
At a Glance
Market Segments
Mid-Market (47.2% of reviews)
Mid-Market (49.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CyberSentriq
Star Rating
(387)4.6 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CyberSentriqNinjaOne
Star Rating
(3,884)4.7 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its wide feature set and continuous improvements. Users appreciate the ease of installation on client endpoints and the ability to run scripts without needing to log onto those endpoints, making it a favorite for IT teams.
- According to verified reviews, CyberSentriq offers a strong flexibility in data backup options, allowing users to tailor their backup strategies based on data type and compliance needs. This adaptability is highlighted by users who value the Outlook add-in for reporting phishing attempts, showcasing its focus on security.
- Users say that NinjaOne's implementation process is notably quick and intuitive, with many highlighting the easy generation of usage reports for project meetings. This feature helps teams make informed recommendations based on asset management information, enhancing overall productivity.
- Reviewers mention that while CyberSentriq has a solid performance in specific areas like Azure level VM backup, it struggles with overall user satisfaction compared to NinjaOne. The lower G2 Score reflects a need for improvement in user experience and support.
- G2 reviewers highlight that NinjaOne's support quality is consistently rated high, with users feeling that the product has been a good partner in their business operations. This sentiment is echoed in the feedback about its quality of support, which matches CyberSentriq's but is backed by a much larger user base.
- According to recent user feedback, CyberSentriq's strengths lie in its disaster recovery capabilities and security features, but it faces challenges in user engagement and satisfaction. Users appreciate the tracking features but desire a more comprehensive feature set to compete with NinjaOne's offerings.
Pricing
Entry-Level Pricing
CyberSentriq
No pricing availableNinjaOne
No pricing availableFree Trial
CyberSentriq
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
9.2
297
9.0
3,637
Ease of Use
9.3
297
9.1
3,676
Ease of Setup
9.2
275
9.1
3,449
Ease of Admin
9.2
270
9.1
3,061
Quality of Support
9.1
293
9.1
3,490
Has the product been a good partner in doing business?
9.4
266
9.4
2,993
Product Direction (% positive)
9.4
259
9.7
3,566
Features by Category
Administration
Not enough data
8.2
659
Not enough data
8.7
698
Not enough data
8.2
699
Service Desk
Not enough data
8.1
692
Not enough data
7.9
660
Not enough data
7.7
636
Management
Not enough data
8.3
628
Not enough data
9.0
632
Not enough data
8.7
606
Not enough data
8.8
608
Not enough data
8.4
587
Functionality
Not enough data
7.6
624
Not enough data
8.5
616
Not enough data
8.9
651
Not enough data
8.9
665
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.0
174
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
171
Not enough data
6.7
170
Not enough data
6.7
168
Not enough data
6.8
166
Compatibility
9.3
94
8.8
340
8.9
86
8.1
293
8.9
82
8.4
308
8.7
65
8.2
280
Management
Feature Not Available
Feature Not Available
9.1
87
8.3
293
9.2
91
8.6
295
9.3
90
8.9
327
8.9
91
9.2
336
Compliance
9.1
86
8.7
291
9.2
84
8.4
279
9.0
84
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Functionality
Feature Not Available
8.1
80
9.3
146
8.7
340
9.3
144
9.0
368
8.9
128
8.5
347
7.9
91
Feature Not Available
Compatibility
9.4
133
Feature Not Available
8.9
130
8.6
343
9.0
134
8.3
326
Management
8.7
112
8.2
327
Feature Not Available
8.8
331
9.4
127
8.7
330
Agentic AI - Online Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
8.3
5
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Feature Not Available
Not enough data
9.3
57
Not enough data
9.4
56
Not enough data
9.1
55
Not enough data
Compatibility
8.8
49
Not enough data
8.9
50
Not enough data
8.7
50
Not enough data
Management
8.5
47
Not enough data
Feature Not Available
Not enough data
9.2
51
Not enough data
Agentic AI - SaaS Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Archiving
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
2246
|
Verified
Not enough data
8.7
589
Not enough data
8.2
452
Monitoring and Management
Not enough data
9.4
2207
|
Verified
Not enough data
8.4
1886
Not enough data
8.7
2017
|
Verified
Not enough data
9.0
2234
|
Verified
Not enough data
8.4
485
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.5
477
Service Management
Not enough data
9.2
2138
|
Verified
Not enough data
8.1
452
Not enough data
7.4
502
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.3
487
Not enough data
7.0
463
Not enough data
7.2
466
Not enough data
6.9
454
Not enough data
6.8
453
Not enough data
7.0
456
Not enough data
7.0
451
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
66
Not enough data
9.4
67
Not enough data
8.7
65
Not enough data
8.6
56
Not enough data
Admin
9.1
70
Not enough data
Agentic AI - Database Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Protection
9.2
15
Not enough data
9.7
16
Not enough data
9.4
15
Not enough data
8.5
14
Not enough data
9.2
15
Not enough data
Analysis
8.4
15
Not enough data
9.2
16
Not enough data
8.8
17
Not enough data
Administration
8.4
15
Not enough data
8.9
15
Not enough data
9.1
15
Not enough data
Scope
Not enough data
8.7
415
Not enough data
8.8
431
Security
Not enough data
8.5
424
Not enough data
8.3
390
Not enough data
7.4
381
Management
Not enough data
8.8
413
Not enough data
8.7
412
Not enough data
8.7
399
Not enough data
8.7
399
Not enough data
7.8
370
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
167
Not enough data
7.1
166
Not enough data
7.3
166
Not enough data
7.1
163
Not enough data
6.9
163
Not enough data
7.2
165
Not enough data
7.1
166
Functionality
Not enough data
8.8
673
Not enough data
8.9
701
Not enough data
8.0
613
Not enough data
8.8
610
Monitoring - Network Monitoring
Not enough data
7.5
246
Not enough data
7.8
250
Not enough data
8.4
266
Management
Not enough data
8.2
568
Not enough data
8.2
582
Not enough data
7.6
535
Analytics - Network Monitoring
Not enough data
7.0
237
Not enough data
6.9
235
Security - Network Monitoring
Not enough data
7.7
241
Not enough data
7.2
237
Not enough data
7.1
237
Network Performance - Network Monitoring
Not enough data
6.9
238
Not enough data
7.4
243
AI Automation - Network Monitoring
Not enough data
6.4
227
Not enough data
6.3
227
Not enough data
6.3
226
Agentic AI - Network Monitoring
Not enough data
6.5
123
Not enough data
6.5
121
Not enough data
6.7
124
Not enough data
6.6
120
Not enough data
6.4
119
Not enough data
6.6
122
Not enough data
6.4
122
Monitoring
Not enough data
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
505
|
Verified
Not enough data
7.1
196
Management Tools
Not enough data
8.2
496
Not enough data
8.6
506
|
Verified
Not enough data
8.5
486
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
94
Not enough data
7.4
93
Not enough data
7.7
92
Not enough data
7.2
92
Not enough data
7.1
92
Not enough data
7.3
91
Not enough data
7.4
90
Asset Inventory
Not enough data
9.0
1159
Not enough data
8.8
1143
Not enough data
7.7
1019
Not enough data
7.3
288
Not enough data
8.2
1055
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.4
232
Not enough data
7.2
224
Not enough data
7.4
221
Not enough data
7.1
218
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Management
Not enough data
9.1
1126
Not enough data
8.7
1040
Not enough data
8.1
998
Not enough data
8.2
1054
Functionality
9.3
125
Not enough data
9.3
128
Not enough data
9.0
111
Not enough data
8.8
99
Not enough data
Feature Not Available
Not enough data
Management
9.2
134
Not enough data
9.2
133
Not enough data
9.0
119
Not enough data
8.8
121
Not enough data
8.6
102
Not enough data
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
9.1
13
Not enough data
8.2
10
Not enough data
9.2
10
Not enough data
9.0
12
Not enough data
8.3
9
Not enough data
Management
9.2
10
Not enough data
8.8
8
Not enough data
8.8
10
Not enough data
8.3
9
Not enough data
Agentic AI - Disaster Recovery as a Service (DRaaS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
9.5
13
Not enough data
8.6
11
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
Administration
8.5
14
Not enough data
8.8
12
Not enough data
8.3
13
Not enough data
Access Control
9.0
14
Not enough data
8.2
13
Not enough data
8.1
14
Not enough data
8.8
13
Not enough data
Administration
Not enough data
9.2
1655
Not enough data
8.7
1565
Not enough data
7.8
1416
Not enough data
9.2
1653
Not enough data
8.9
1502
Not enough data
8.8
1556
Maintenance
Not enough data
9.2
1649
Not enough data
7.7
1329
Communication
Not enough data
7.9
1402
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1299
Security
Not enough data
8.3
1346
Not enough data
8.4
1380
Device Support
Not enough data
7.6
1355
Not enough data
8.4
1437
Not enough data
8.4
1420
Performance
Not enough data
8.2
1505
Functionality
9.4
32
8.9
327
8.0
27
7.9
292
7.7
25
8.1
296
8.8
30
8.6
315
Performance
9.0
31
8.7
317
8.2
32
8.5
303
8.8
28
Feature Not Available
8.5
31
8.6
305
Agentic AI - PC Backup
Not enough data
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
88
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
221
Not enough data
8.3
219
Not enough data
8.7
222
Operations - IT Documentation
Not enough data
8.4
221
Not enough data
8.8
231
Not enough data
8.4
224
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
7.0
64
Not enough data
7.2
66
Not enough data
7.2
65
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.7
99
Not enough data
8.1
72
Not enough data
7.8
69
Not enough data
8.9
92
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
448
Operating System
Not enough data
9.2
545
Not enough data
8.1
513
Not enough data
8.3
490
Management
Not enough data
8.6
501
Not enough data
8.3
455
Not enough data
8.3
452
Not enough data
8.2
444
Not enough data
8.4
456
Security
Not enough data
8.5
465
Not enough data
8.6
473
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
145
Not enough data
7.6
141
Not enough data
7.8
143
Not enough data
7.7
140
Not enough data
7.6
138
Not enough data
7.6
140
Not enough data
7.7
137
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.1
738
Platform
Not enough data
7.8
702
Not enough data
9.1
823
Not enough data
8.2
685
Not enough data
8.5
749
Not enough data
8.3
715
Security
Not enough data
8.7
760
Not enough data
9.2
843
Not enough data
7.6
676
Not enough data
8.7
722
Not enough data
8.2
685
Agentic AI - Enterprise IT Management
Not enough data
7.4
164
Not enough data
7.2
153
Not enough data
7.3
157
Not enough data
7.0
151
Not enough data
7.0
150
Not enough data
6.9
152
Not enough data
7.0
150
Categories
Categories
Shared Categories
CyberSentriq and NinjaOne are categorized as Online Backup, Server Backup, and PC Backup
Unique Categories
CyberSentriq is categorized as Email Anti-spam, Cloud Email Security, Disaster Recovery, Database Backup, SaaS Backup, Cloud File Security, Cloud Data Security, Archive Storage Solutions, Disaster Recovery as a Service (DRaaS), and Email Archiving
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
CyberSentriq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
38.4%
Computer & Network Security
12.5%
Primary/Secondary Education
6.7%
Accounting
3.2%
Education Management
3.2%
Other
36.0%
Information Technology and Services
27.0%
Computer & Network Security
12.9%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.7%
Alternatives
Discussions
Snapshots
2 Comments
DC
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PD
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6 Comments
TF
All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed...Read more
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2 Comments
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2 Comments
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Yes it is, it’s very innovative and their team is always working towards improving their softwareRead more
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