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At a Glance
Market Segments
Mid-Market (66.7% of reviews)
Enterprise (42.1% of reviews)
Entry-Level Pricing
Starting at €7,500.00 Per Month
Free
Next Matter
Star Rating
(33)4.4 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €7,500.00 Per Month
Browse all 2 pricing plansTines
Star Rating
(257)4.8 out of 5
Market Segments
Enterprise (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Tines excels in Quality of Support with a score of 9.7, while Next Matter's support quality is rated lower at 8.6. Reviewers mention that Tines' support team is responsive and helpful, making it easier to resolve issues quickly.
- Reviewers mention that Tines offers superior Real-Time Integration capabilities, scoring 9.9 compared to Next Matter's 8.0. Users on G2 appreciate Tines' ability to seamlessly connect with various applications, enhancing workflow efficiency.
- Users say that Tines shines in Workflow Automation with a score of 9.6, while Next Matter scores 8.0. Reviewers highlight Tines' intuitive Flow Designer as a key feature that simplifies the automation process.
- G2 users report that Tines has a more user-friendly Ease of Use rating of 9.0, compared to Next Matter's 7.7. Users mention that Tines' interface is straightforward, making it easier for teams to adopt and utilize the software effectively.
- Users on G2 highlight Tines' Custom Connectors feature, scoring 9.7, as a significant advantage over Next Matter's offerings. Reviewers say that this flexibility allows for tailored integrations that meet specific business needs.
- Reviewers mention that Tines has a higher Product Direction score of 9.6, indicating a strong commitment to continuous improvement and innovation, while Next Matter's score is 9.4. Users appreciate Tines' proactive approach to incorporating user feedback into product updates.
Pricing
Entry-Level Pricing
Next Matter
Enterprise
Starting at €7,500.00
Per Month
Unlimited optimisation
- €49 / user / month
- €1 per workflow run over 10.000/month
- Unlimited Integrations
Tines
Community Edition
Free
Start automating in minutes, not months with our free community edition
- 3 Builders
- 3 Story Units
- 500o Events Per Day
Free Trial
Next Matter
No trial information availableTines
Free Trial is available
Ratings
Meets Requirements
7.8
19
9.2
193
Ease of Use
7.7
19
9.0
207
Ease of Setup
8.5
8
9.1
131
Ease of Admin
9.1
9
9.2
98
Quality of Support
8.6
18
9.8
180
Has the product been a good partner in doing business?
9.4
9
9.8
92
Product Direction (% positive)
9.4
18
9.6
183
Features by Category
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
8.8
14
Not enough data
8.3
12
Not enough data
8.7
13
Not enough data
8.8
15
Not enough data
Management
8.3
14
Not enough data
8.0
10
Not enough data
8.5
13
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checklist Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Availability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Forms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
9.9
15
Not enough data
9.3
14
Not enough data
9.7
15
Not enough data
9.2
15
Not enough data
9.8
15
Not enough data
9.6
15
Not enough data
9.6
9
Management
Not enough data
9.7
15
Not enough data
9.8
14
Not enough data
9.5
14
Not enough data
9.5
14
Not enough data
9.3
14
Security
Not enough data
9.3
12
Not enough data
9.4
14
Not enough data
9.6
15
Integration Options
Not enough data
8.9
11
Not enough data
9.0
8
Not enough data
8.5
9
Not enough data
9.4
9
Deployment
Not enough data
9.0
7
Not enough data
9.3
12
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Feature Not Available
Not enough data
9.1
21
Not enough data
7.5
20
Not enough data
8.5
22
Records
Not enough data
9.2
21
Not enough data
8.7
19
Not enough data
8.6
19
Management
Not enough data
9.3
21
Not enough data
8.3
19
Not enough data
9.2
21
Generative AI
Not enough data
7.7
18
Not enough data
7.7
18
User Interface Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Orchestration, Automation, and Response (SOAR)Hide 11 FeaturesShow 11 Features
Not enough data
9.0
145
Automation
Not enough data
9.3
136
Not enough data
9.6
142
Not enough data
9.3
126
Not enough data
8.6
109
Orchestration
Not enough data
9.5
133
Not enough data
9.0
119
Not enough data
8.6
107
Not enough data
8.1
95
Response
Not enough data
9.4
129
Not enough data
8.6
95
Not enough data
8.6
87
Categories
Categories
Shared Categories
Next Matter and Tines are categorized as Other Process Automation
Unique Categories
Next Matter is categorized as Business Automation Platforms (BAPs), Process Orchestration, Standard Operating Procedures, Workflow Management, Digital Process Automation (DPA), and No-Code Development Platforms
Tines is categorized as Security Orchestration, Automation, and Response (SOAR), Workload Automation, iPaaS, Incident Response, and Enterprise IT Management
Reviews
Reviewers' Company Size
Next Matter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tines
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
24.2%
Furniture
12.1%
Financial Services
12.1%
Marketing and Advertising
6.1%
Automotive
6.1%
Other
39.4%
Computer & Network Security
22.0%
Information Technology and Services
16.5%
Computer Software
14.2%
Financial Services
12.6%
Security and Investigations
6.7%
Other
28.0%
Discussions
Next Matter has no discussions with answers
What is Tines automation?
2 Comments
JD
Tines Automation is a tool that can turn any manual process into an automated one. Example would be new hire on-boarding or case creation and notification...Read more
What does Tines do?
1 Comment
JO
Tines s a radically different approach to displace legacy SOAR and automation for security teams. They provide exceptional automation power in an intuitive,...Read more
Is tines a soar?
1 Comment
MS
In my mind, SOAR is specific to handling the automation of security use cases. It's more than a SOAR in that it ALSO allows you to automate IT use cases,...Read more
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