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Compare Netcore Customer Engagement Platform and Zoho Marketing Automation

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At a Glance
Netcore Customer Engagement Platform
Netcore Customer Engagement Platform
Star Rating
(556)4.5 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 10000 Monthly Active Users (MAU) Per Month
Browse all 3 pricing plans
Zoho Marketing Automation
Zoho Marketing Automation
Star Rating
(93)4.2 out of 5
Market Segments
Small-Business (54.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that the Netcore Customer Engagement Platform excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Zoho Marketing Automation. Users appreciate its powerful omnichannel reach and AI-native personalization, which enhance their marketing efforts.
  • Users say that the Netcore platform is particularly easy to use, with many highlighting its intuitive interface and superior performance. In contrast, some Zoho users find the setup process less straightforward, indicating a need for improvement in user experience.
  • Reviewers mention that Netcore's analytics dashboard provides real-time insights and behavioral data, which are crucial for effective marketing strategies. Meanwhile, Zoho's unified dashboard is praised for its integration capabilities, but some users feel it lacks the depth of analytics offered by Netcore.
  • According to verified reviews, Netcore Customer Engagement Platform shines in customer support, receiving high marks for responsiveness and assistance during setup. In contrast, while Zoho Marketing Automation offers decent support, users have noted that it doesn't always meet their expectations for timely help.
  • Users appreciate the multi-channel automation capabilities of both platforms, but Netcore stands out with its seamless integration of email, SMS, and web behavior, allowing for more cohesive lead engagement. Zoho also offers these features but is often seen as less effective in execution.
  • Reviewers highlight that Netcore's lead scoring and nurturing features are particularly robust, helping businesses effectively manage their customer relationships. While Zoho provides similar functionalities, some users feel that they are not as intuitive or powerful as those found in Netcore.
Pricing
Entry-Level Pricing
Netcore Customer Engagement Platform
Startup Plan
Free
10000 Monthly Active Users (MAU) Per Month
Browse all 3 pricing plans
Zoho Marketing Automation
Free Trial
Free Trial
Browse all 4 pricing plans
Free Trial
Netcore Customer Engagement Platform
No trial information available
Zoho Marketing Automation
Free Trial is available
Ratings
Meets Requirements
8.7
487
8.1
72
Ease of Use
8.9
492
8.1
72
Ease of Setup
8.8
340
7.8
40
Ease of Admin
8.9
152
7.5
34
Quality of Support
9.0
485
8.0
66
Has the product been a good partner in doing business?
9.1
155
8.0
34
Product Direction (% positive)
9.4
477
8.7
70
Features by Category
8.5
256
8.1
55
Email Marketing
8.9
225
8.2
42
9.0
218
8.6
42
8.9
216
8.4
43
8.5
213
8.6
46
Online Marketing
8.4
196
8.2
44
8.5
202
7.8
43
8.7
210
8.0
38
8.6
203
8.1
40
Feature Not Available
7.9
44
Lead Management
8.6
196
8.6
46
8.6
198
Feature Not Available
8.9
210
8.2
47
8.3
189
8.2
47
8.4
190
8.4
48
8.5
200
8.2
47
8.4
188
8.1
47
8.4
189
8.6
46
Campaign Management
8.6
212
8.3
43
8.2
204
7.5
42
Feature Not Available
8.3
43
Feature Not Available
7.5
40
Social
Feature Not Available
8.0
42
Feature Not Available
8.0
41
Feature Not Available
8.5
40
Feature Not Available
8.0
42
Feature Not Available
7.9
42
Reporting & Analytics
8.8
212
8.4
47
8.4
202
8.2
44
8.4
204
7.7
44
8.2
189
7.8
45
7.4
181
7.3
41
Platform
8.5
185
7.7
35
8.5
181
8.5
37
8.7
187
8.4
36
8.2
171
7.4
34
8.2
177
7.8
31
8.5
176
8.4
35
8.4
168
Feature Not Available
Agentic AI - Marketing Automation
8.5
47
Not enough data
8.6
46
Not enough data
8.6
46
Not enough data
8.6
46
Not enough data
8.6
46
Not enough data
8.8
47
Not enough data
Integration
8.5
191
8.2
38
8.4
189
7.8
37
8.1
179
7.9
36
8.7
44
Not enough data
User Identification
8.5
42
Not enough data
9.0
44
Not enough data
8.0
42
Not enough data
Tracking & Reporting
8.9
41
Not enough data
8.9
42
Not enough data
8.8
41
Not enough data
9.2
43
Not enough data
8.8
40
Not enough data
9.0
42
Not enough data
Metrics
8.9
42
Not enough data
8.5
42
Not enough data
9.1
43
Not enough data
8.6
39
Not enough data
8.7
41
Not enough data
E-Commerce PersonalizationHide 23 FeaturesShow 23 Features
8.8
67
Not enough data
Visitor Behavior
8.8
63
Not enough data
8.8
61
Not enough data
Feature Not Available
Not enough data
Templates
8.2
60
Not enough data
8.7
60
Not enough data
8.5
63
Not enough data
Personalization
8.7
60
Not enough data
8.4
61
Not enough data
8.8
58
Not enough data
8.3
58
Not enough data
8.5
56
Not enough data
8.8
56
Not enough data
8.4
59
Not enough data
9.1
62
Not enough data
Multichannel
8.9
60
Not enough data
8.9
62
Not enough data
8.8
60
Not enough data
Administration
9.1
58
Not enough data
8.9
57
Not enough data
9.0
58
Not enough data
8.9
57
Not enough data
Agentic AI - E-Commerce Personalization
9.2
17
Not enough data
9.4
16
Not enough data
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
8.8
49
Not enough data
User Analysis
8.7
47
Not enough data
8.7
46
Not enough data
User Support
8.9
46
Not enough data
8.8
43
Not enough data
9.0
42
Not enough data
Walkthrough Type
8.4
42
Not enough data
Feature Not Available
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
8.5
154
Not enough data
Campaigns
8.5
135
Not enough data
8.9
144
Not enough data
8.6
139
Not enough data
8.8
140
Not enough data
8.7
140
Not enough data
Analytics
8.7
145
Not enough data
8.4
137
Not enough data
Optimization
8.4
138
Not enough data
8.7
141
Not enough data
8.5
140
Not enough data
8.3
133
Not enough data
Agentic AI - Push Notification
8.6
18
Not enough data
8.3
16
Not enough data
8.3
17
Not enough data
Personalization EnginesHide 16 FeaturesShow 16 Features
8.3
29
Not enough data
Segmentation
8.6
27
Not enough data
8.6
25
Not enough data
Targeting
8.8
25
Not enough data
8.1
25
Not enough data
Triggered Content
8.8
24
Not enough data
9.0
26
Not enough data
9.0
25
Not enough data
Personalized Content
8.4
25
Not enough data
8.3
23
Not enough data
8.5
25
Not enough data
Agentic AI - Personalization Engines
8.0
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.5
101
Not enough data
Text Messaging
8.9
94
Not enough data
8.1
84
Not enough data
8.4
88
Not enough data
8.1
87
Feature Not Available
8.4
86
Not enough data
7.8
80
Not enough data
8.5
85
Not enough data
8.7
83
Not enough data
SMS Platform
8.5
85
Not enough data
8.8
88
Not enough data
7.7
82
Not enough data
7.7
82
Not enough data
7.9
82
Feature Not Available
8.5
83
Not enough data
Agentic AI - SMS Marketing
8.1
9
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.4
9
Not enough data
9.6
9
Not enough data
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
8.2
64
Not enough data
Data Sourcing
8.2
63
Not enough data
8.3
62
Not enough data
8.4
63
Not enough data
8.3
61
Not enough data
Intelligence
8.3
61
Not enough data
7.6
59
Not enough data
8.2
59
Not enough data
9.0
18
Not enough data
Functionality
8.9
17
Not enough data
9.0
17
Not enough data
9.1
16
Not enough data
9.0
17
Not enough data
Management
8.7
17
Not enough data
8.7
15
Not enough data
9.5
16
Not enough data
9.4
16
Not enough data
Customer Journey MappingHide 6 FeaturesShow 6 Features
8.5
87
Not enough data
Platform Basics
8.5
79
Not enough data
8.3
81
Not enough data
8.6
82
Not enough data
8.3
77
Not enough data
8.5
79
Not enough data
Agentic AI - Customer Journey Mapping
9.2
16
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
8.5
107
Not enough data
Platform Basics
8.9
97
Not enough data
8.8
100
Not enough data
Platform Data
8.7
97
Not enough data
8.4
96
Not enough data
8.6
100
Not enough data
8.7
95
Not enough data
Platform Additional Functionality
8.7
96
Not enough data
8.6
95
Not enough data
8.4
94
Not enough data
Agentic AI - Customer Journey Analytics
7.9
24
Not enough data
8.0
22
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
Proactive NotificationHide 8 FeaturesShow 8 Features
8.7
18
Not enough data
Messaging Channels
9.1
16
Not enough data
9.4
17
Not enough data
7.4
15
Not enough data
7.6
17
Not enough data
Administration
9.2
17
Not enough data
8.5
16
Not enough data
9.4
14
Not enough data
8.2
14
Not enough data
8.6
143
Not enough data
Computing
8.3
126
Not enough data
8.1
127
Not enough data
8.5
128
Not enough data
Experimental Design
8.5
124
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
8.8
126
Not enough data
8.2
119
Not enough data
Agentic AI - A/B Testing
9.0
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
9.0
15
Not enough data
8.5
30
Not enough data
WhatsApp Messaging - WhatsApp Marketing
8.4
28
Not enough data
8.3
29
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.8
28
Not enough data
8.4
27
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
8.6
28
Not enough data
8.6
27
Not enough data
8.3
27
Not enough data
8.5
29
Not enough data
7.7
20
Not enough data
Agentic AI - Personalization
7.6
18
Not enough data
7.9
19
Not enough data
7.5
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
7.5
19
Not enough data
8.6
68
Not enough data
Analysis
8.7
59
Not enough data
9.0
61
Not enough data
8.3
59
Not enough data
8.6
58
Not enough data
Campaigns
8.5
61
Not enough data
9.1
62
Not enough data
8.4
58
Not enough data
8.1
55
Not enough data
9.1
64
Not enough data
8.9
64
Not enough data
Engagement
8.2
56
Not enough data
Platform
8.8
57
Not enough data
8.8
59
Not enough data
8.6
54
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
120
7.9
28
Marketing Operations
Feature Not Available
7.8
25
|
Verified
8.7
104
8.1
25
|
Verified
8.8
112
7.9
25
|
Verified
9.1
108
8.4
24
|
Verified
8.0
99
7.2
23
|
Verified
7.8
95
7.1
21
Campaign Activity
8.8
113
8.5
24
|
Verified
8.7
114
7.9
24
|
Verified
8.5
109
8.3
24
|
Verified
8.5
102
8.2
23
|
Verified
8.6
102
8.0
23
|
Verified
8.3
103
7.1
22
|
Verified
Agentic AI - Marketing Analytics
8.2
16
Not enough data
8.8
16
Not enough data
8.8
16
Not enough data
8.7
43
Not enough data
Metrics
8.9
42
Not enough data
8.5
42
Not enough data
9.1
43
Not enough data
8.6
39
Not enough data
8.7
41
Not enough data
Mobile App OptimizationHide 15 FeaturesShow 15 Features
9.2
16
Not enough data
Variation Testing
9.4
13
Not enough data
9.0
13
Not enough data
8.8
14
Not enough data
9.3
14
Not enough data
9.2
13
Not enough data
9.4
14
Not enough data
Reporting
9.4
14
Not enough data
9.3
15
Not enough data
Personalization
9.0
15
Not enough data
9.3
14
Not enough data
9.1
13
Not enough data
Administration
9.1
13
Not enough data
9.0
14
Not enough data
8.9
15
Not enough data
9.2
14
Not enough data
Categories
Categories
Shared Categories
Netcore Customer Engagement Platform
Netcore Customer Engagement Platform
Zoho Marketing Automation
Zoho Marketing Automation
Netcore Customer Engagement Platform and Zoho Marketing Automation are categorized as Customer Journey Mapping, SMS Marketing, Customer Journey Analytics, Marketing Analytics, Marketing Automation, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Netcore Customer Engagement Platform
Netcore Customer Engagement Platform
Small-Business(50 or fewer emp.)
18.0%
Mid-Market(51-1000 emp.)
47.9%
Enterprise(> 1000 emp.)
34.1%
Zoho Marketing Automation
Zoho Marketing Automation
Small-Business(50 or fewer emp.)
54.1%
Mid-Market(51-1000 emp.)
40.0%
Enterprise(> 1000 emp.)
5.9%
Reviewers' Industry
Netcore Customer Engagement Platform
Netcore Customer Engagement Platform
Financial Services
20.3%
Insurance
7.4%
Retail
7.1%
Banking
6.5%
Marketing and Advertising
5.3%
Other
53.4%
Zoho Marketing Automation
Zoho Marketing Automation
Marketing and Advertising
20.0%
Information Technology and Services
11.8%
Computer Software
9.4%
Retail
5.9%
Financial Services
4.7%
Other
48.2%
Alternatives
Netcore Customer Engagement Platform
Netcore Customer Engagement Platform Alternatives
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Discussions
Netcore Customer Engagement Platform
Netcore Customer Engagement Platform Discussions
Monty the Mongoose crying
Netcore Customer Engagement Platform has no discussions with answers
Zoho Marketing Automation
Zoho Marketing Automation Discussions
How can I use this?
1 Comment
Official Response from Zoho Marketing Automation
You can use Zoho Marketing Automation for engaging with your audience on multiple channels using different automated campaigns. Use this link to start...Read more
What are the four key features of marketing automation software?
1 Comment
Official Response from Zoho Marketing Automation
A marketing automation software helps businesses automate the entire customer lifecycle, right from creating awareness for your brand, to engage with...Read more
Is Zoho a marketing automation tool?
1 Comment
Official Response from Zoho Marketing Automation
Zoho Corporation is a global tech company offering SaaS applications and online productivity tools. Zoho Marketing Automation is an omnichannel marketing...Read more