Compare Microsoft Word and Zoom Workplace 
At a Glance
Market Segments
Small-Business (39.3% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
No pricing available
Free
Microsoft Word
Star Rating
(1,999)4.7 out of 5
Market Segments
Small-Business (39.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft WordZoom Workplace
Star Rating
(56,033)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Word excels in providing a comprehensive set of editing features, with users highlighting its user-friendly interface and robust formatting tools. This makes it a top choice for creating professional documents, as many users appreciate the seamless collaboration capabilities it offers.
- Users say that Zoom Workplace stands out for its convenience in virtual work setups, particularly with features like the ability to record meetings and utilize AI for note-taking. This allows users to focus on discussions without worrying about missing important details.
- Reviewers mention that Microsoft Word's customization options are a significant advantage, with many praising the extensive help resources available both within the software and online. This support enhances the overall user experience, making it easier to tailor documents to specific needs.
- According to verified reviews, Zoom Workplace is noted for its ease of use, with users finding the interface very user-friendly and the metrics easy to understand. This simplicity is particularly beneficial for teams looking to streamline their communication and collaboration processes.
- G2 reviewers highlight that while Microsoft Word has a higher overall satisfaction score, Zoom Workplace's recent updates and features, such as the Zoom add-on for calendar integration, make it a strong contender for users who prioritize virtual collaboration tools.
- Users report that both products have their strengths, but Microsoft Word's higher G2 Score reflects its overall quality and user satisfaction, while Zoom Workplace's extensive review count indicates a strong presence in the market, particularly among small businesses.
Pricing
Entry-Level Pricing
Microsoft Word
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Microsoft Word
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.4
1,458
9.2
42,553
Ease of Use
9.2
1,471
9.1
42,702
Ease of Setup
9.4
312
9.1
13,822
Ease of Admin
9.2
152
9.0
12,368
Quality of Support
8.8
1,176
8.7
31,450
Has the product been a good partner in doing business?
9.0
144
9.1
11,550
Product Direction (% positive)
8.9
1,367
8.4
40,032
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6582
|
Verified
Not enough data
9.1
6781
|
Verified
Not enough data
8.8
6025
|
Verified
Collaboration
Not enough data
8.6
5131
|
Verified
Not enough data
9.1
6774
|
Verified
Not enough data
9.0
6520
|
Verified
Not enough data
8.7
4989
|
Verified
Not enough data
9.3
7124
|
Verified
Functionality
Not enough data
8.5
5079
|
Verified
Not enough data
9.0
6335
|
Verified
Not enough data
8.7
4829
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
Not enough data
8.6
509
Not enough data
8.7
524
Not enough data
8.5
504
Business Instant Messaging
Not enough data
9.0
520
Not enough data
9.2
533
Business Instant Messaging
Not enough data
8.9
506
Not enough data
8.9
511
Not enough data
8.5
504
Generative AI - Business Instant Messaging
Not enough data
8.5
177
AI - Business Instant Messaging
Not enough data
8.4
173
Not enough data
8.4
174
Not enough data
8.3
171
Not enough data
8.3
171
Agentic AI - Business Instant Messaging
Not enough data
7.7
83
Not enough data
7.6
78
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.6
296
Not enough data
8.5
289
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
286
Communication Tools
Not enough data
8.7
288
Not enough data
8.9
293
Integrations
Not enough data
8.2
276
Not enough data
8.7
287
Software Offering
Not enough data
8.5
283
Not enough data
9.3
293
Not enough data
8.9
287
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Presenter Tools
Not enough data
9.0
16931
Not enough data
8.6
12637
|
Verified
Not enough data
8.7
13572
|
Verified
Not enough data
8.9
17376
|
Verified
Conferencing Options
Not enough data
9.1
19396
|
Verified
Not enough data
9.2
19551
|
Verified
Not enough data
9.3
21543
|
Verified
Application Tools
Not enough data
8.9
16009
|
Verified
Not enough data
9.1
19237
|
Verified
Not enough data
8.8
16122
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
239
Platform Basics
Not enough data
9.1
417
Not enough data
9.1
416
Not enough data
7.8
383
Platform Content
Not enough data
8.1
379
Not enough data
7.8
377
Not enough data
9.0
404
Platform Additional Functionality
Not enough data
8.5
403
Not enough data
8.1
379
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
102
Not enough data
8.2
104
Not enough data
8.7
105
Not enough data
8.7
105
Coordination Tools
Not enough data
8.8
113
Not enough data
8.8
106
Not enough data
8.5
105
Software Options
Not enough data
9.1
104
Not enough data
9.0
104
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
Not enough data
9.2
30742
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14784
|
Verified
Not enough data
9.1
14811
|
Verified
Meeting Coordination
Not enough data
8.9
28128
|
Verified
Not enough data
9.0
27201
|
Verified
Not enough data
8.9
27458
|
Verified
Not enough data
9.0
15212
|
Verified
Software Type
Not enough data
8.9
26512
|
Verified
Not enough data
8.8
13936
|
Verified
Not enough data
9.2
15859
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
430
Not enough data
7.8
432
Not enough data
7.8
416
Calendar View
Not enough data
8.3
396
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
389
Not enough data
8.3
391
Accessibility
Not enough data
8.3
385
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
384
Not enough data
8.5
383
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
8.3
661
9.2
43
8.6
678
9.3
43
8.4
636
9.3
43
Collaboration
8.2
595
9.4
46
7.9
529
9.3
45
File Types
9.1
673
9.0
42
8.6
652
9.1
42
8.3
486
8.9
42
Edit & Revise
8.7
634
9.1
44
8.4
619
9.0
42
9.2
692
9.2
42
Integrate & Embed
8.3
499
9.3
47
8.3
480
9.1
43
8.5
526
9.3
45
Operating System
9.3
638
9.4
45
8.5
438
9.1
45
7.6
333
8.9
41
Generative AI
7.5
132
9.1
41
7.7
127
9.2
42
6.8
124
9.2
41
7.0
123
9.4
40
6.8
121
9.0
41
Agentic AI - Document Creation
6.5
42
9.3
23
Integrations
Not enough data
7.7
644
Not enough data
8.6
672
Not enough data
8.9
673
Not enough data
7.7
637
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
644
Not enough data
8.5
658
Not enough data
8.1
631
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
654
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
165
Not enough data
7.5
167
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
120
Not enough data
8.8
129
Not enough data
8.5
126
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
149
Not enough data
8.7
123
Not enough data
8.7
127
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
122
Not enough data
8.4
122
Not enough data
9.1
137
Accessibility - AI Meeting Assistants
Not enough data
8.3
120
Not enough data
8.6
126
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.9
77
Not enough data
8.1
77
Not enough data
8.0
78
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
8.8
10
Extensions
Not enough data
8.9
1485
|
Verified
Not enough data
8.8
1461
|
Verified
Not enough data
8.7
1369
Features
Not enough data
8.8
1379
|
Verified
Not enough data
8.7
1333
Not enough data
8.9
1773
|
Verified
Not enough data
9.2
2019
|
Verified
Not enough data
9.3
2101
|
Verified
Not enough data
8.8
1601
|
Verified
Categories
Categories
Shared Categories
Microsoft Word and Zoom Workplace are categorized as Document Creation
Unique Categories
Microsoft Word has no unique categories
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Microsoft Word
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.7%
Computer Software
7.1%
Higher Education
6.0%
Education Management
3.9%
Marketing and Advertising
3.8%
Other
69.6%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
Is Microsoft Word the ideal software for working with digital documents?
3 Comments
CF
Particularly, I think that Microsoft Word is indeed the best for creating digital documents since it offers a wide variety of tools that allow for a very...Read more
What is the Advanced Use of MS Word?
3 Comments
FN
One of my most used functions in MS Word is the ability to design and create forms and templates for my small business. These docs and forms can be shared...Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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